Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Welcoming staff
Delicious food
Cons:
Poor cleanliness
High cost for room quality
Inadequate breakfast options

Categories

Cleanliness
8.8
Dirty windows, debris falling from the roof, and a cockroach in the bathroom indicate poor cleanliness.
Service
10
Staff are warm and accommodating; requests are handled well.
Location
10
Great location with nearby attractions, providing a calm retreat.
Room Quality
8.27
Room quality feels like a two-star hotel; needs renovation.
Amenities
9.81
Beach club's quietness is appreciated, but cabana feels inadequate.
Value for Money
7.76
High prices for low-quality rooms and services indicate poor value.
Food and Beverage
6.79
Breakfast was appalling with very limited options; not acceptable for the price.
Overall Experience
9.75
Overall experience is mixed; positives in service and location, but many negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:17

Property Description

Stunning Views of the Caribbean Sea:
Nestled on the picturesque Tulum Beach, Casa Violeta offers breathtaking views of the crystal-clear waters of the Caribbean Sea, providing a serene backdrop for your stay.

Charming Bungalows and Relaxing Spa:
Experience a stay like no other in our carefully decorated bungalows, where every detail is designed to create a cozy and inviting atmosphere. Unwind and rejuvenate at the Isis Spa with a range of beauty and health treatments to pamper yourself.

Exciting Tours and Activities:
Explore the wonders of Tulum with ease as the hotel can organize thrilling tours and activities like kiteboarding, cave diving in Cenotes, and snorkeling tours. Make the most of your vacation by immersing yourself in the beauty and adventure that Tulum has to offer.

Experience the beauty and tranquility of Casa Violeta - book your stay now and indulge in a memorable beachfront getaway.

Important information:

Continental breakfast included: juice, fruit, bread, and coffee or Tea.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 46 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.27
Amenities: 9.81
Value for Money: 7.76
Food and Beverage: 6.79
Overall Experience: 9.75
M
Maria • solo_traveller • pt
6
Pros:

The staff here are genuinely warm and accommodating — from the restaurant to reception, everyone has a welcoming attitude that makes it easy to ask for things. Requests are handled without fuss.
The beach club is refreshingly quiet with no music, which I appreciated.
Food is delicious — both lunch and dinner are solid, and the pizza deserves a special mention.

Overall, it’s a lovely calm retreat. Great location, and there’s a Matcha Mama nearby where you can grab coconut water (much better than what they serve on the beach) and other tasty bits.

Cons:

For what they charge, the rooms are daylight robbery. Dirty windows, debris constantly falling from the roof onto your belongings — I left my suitcase open and it ended up covered in some kind of grit.
I booked a beach cabana, and honestly, it was little more than a shack. I cannot fathom how they justify €380 per night for it.

Everything desperately needs renovation; the room quality feels like a two-star hotel at best. And to top it off, I had a massive cockroach take up residence in my bathroom — I was genuinely afraid to go in there.

Breakfast is appalling. You get a bit of fruit and bread — that’s your included breakfast. No eggs, nothing hot. After a week of the same bread, I was thoroughly sick of it. Everything else is à la carte. For a place at this price point, it’s unacceptable.

2026-01-23 • via Nuitee
G
GERALD • family_with_children • fr
8
2025-09-16 • via Nuitee
O
Olufeyisara • young couple • au
10
Exceptional
2025-06-19 • via Nuitee
R
Ramil • group • us
7
Good
2025-05-18 • via Nuitee
A
Alexander • family with young children • us
10
Exceptional
2025-05-07 • via Nuitee
M
Mandy • with friends • mt
10
Exceptional
Pros:

The room was very spacious, clean and nice and in good location.

Cons:

The breakfast is continental, and you only get one slice of bread. If you ask for more, they charge you for the extra bread and even add a service charge, despite us staying at the hotel. The prices are ridiculously high.

2025-02-18 • via Nuitee
K
Kimberly • young couple • us
9
Quiet, beautiful location with cute rooms.
Pros:

Loved the quiet. LOVED that music speakers were prohibited at the outdoor area. Cute room, good restaurant. Small breakfast but nice fruit, breads, coffee and fresh juice. Beautiful beach.

Cons:

Free parking but the lot is always filled so there is jockeying of cars to get in or out of a space. There is a nice attendant. We also had to move scooters parked behind us to get out. I feel like space could be better utilized.

2025-02-17 • via Nuitee
P
Paul • young couple • us
9
A magical few days of respite.
Pros:

The food was delicious and the service excellent, personable and accommodating. The vibe was very laid back, which suited us perfectly.

Cons:

The room on our first night appeared not to have been cleaned, judging from the shower floor.

2025-01-29 • via Nuitee
M
Matthew • partner
10
Pros:

the staff was warm, attentive and accommodating. it is small authentic and homey, situated near great restaurants and lovely walks on the beach. the continental breakfast was perfect, homemade ice cream and all food very good!!

2025-01-24 • via Nuitee
O
Ozlem • young couple • gb
10
Exceptional
2024-09-28 • via Nuitee
Y
Yinelis • family with young children • us
10
Exceptional
Pros:

Everything was Excellent, the Staff, the Service, the Room, the Location, all right on the Ocean.

Give the Manager a Raise! 😆

Cons:

H/A

2024-09-02 • via Nuitee
S
Samantha • young couple • us
10
Exceptional
2024-06-03 • via Nuitee
S
Saladin • young couple • us
10
Exceptional
2024-05-21 • via Nuitee
P
Philippe • family with young children • be
8
Nice place & Fantastic staff
2024-04-19 • via Nuitee
G
Gaby • family with young children • gb
10
A dream stay in paradise
Pros:

Wonderful breakfast and food though the service was a little slow. My husband suggested I use it as a tool to bring my own internal pace down and chill!
The views are superb
Lovely hotel and surroundings. Hammocks, swings, sand and palm trees, a beautiful shala to practice yoga. Paradise!

Cons:

The room with a mezzanine and stairs was a little unpractical with our one year old.

2024-04-19 • via Nuitee
M
Megan • young couple • gb
10
Idyllic stay
Pros:

The location, the staff, the size of the rooms were all perfect. In addition the food and drinks in the restaurant were amazing, would highly recommend.

Cons:

Nothing

2024-04-06 • via Nuitee
N
Neil • family with young children • gb
10
Exceptional
Pros:

perfect on beach location-stepping from
the room to the sand was awesome!

2024-04-03 • via Nuitee
J
Janet • family with young children • us
8
Very good
Pros:

THE BREAKFAST WAS DELICIOUS!!

Cons:

THE ONLY COMPLAINT I HAVE IS ON OUR LAST DAY THERE A GROUP OF 34 PEOPLE (LET ME REPEAT THAT: A GROUP OF 34 PEOPLE) CAME TO THE "BEACH CLUB". BEING A SMALL RESORT THAT MANY PEOPLE TOOK OVER THE AREA AND THE WAIT STAFF!!! I DON'T THINK THIS IS FAIR TO THE CLIENTS WHO HAVE PAID ALOT OF MONEY TO STAY THERE!!! WE WERE EXPECTING A QUIET AND PEACEFUL STAY AND IT WOULD HAVE BEEN EXCEPT FOR THAT DAY!! I HOPE IN THE FUTURE CASA VIOLETA WILL BE MORE THOUGHTFUL WHEN ADMITTING GROUPS!!

2024-04-02 • via Nuitee
M
Maite • young couple • us
9
Superb
2024-03-27 • via Nuitee
P
Pierluigi • young couple • gb
10
Can’t wait to come back!
Pros:

Amazing location on the best part of Tulum beach (quiet zone 5 min walking from the party zone).

The rooms are stunning and completely immersed in the nature.
The breakfast and the food in general is so good!!

Cannot recommend more!
In my opinion the best in Tulum!

Grazie mille a Giampiero and the staff !!
They are all super nice and friendly

Cons:

Nothing! Everything was beyond expectation

2024-02-25 • via Nuitee