Hotel Ritz

Hotels
•
Independent
8.6 (122 reviews)
612 Matamoros Zona Centro, Matamoros, TAMPS, 87300 , Matamoros , MX
52-868-8121190

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Conference space
Free breakfast
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
7.99
Some cleanliness issues reported like bad odors and leaks, negatively impacting the score.
Service
9.46
Staff was helpful and friendly, with good gestures towards guests.
Location
9
Convenient location near Mercado Juarez, positively highlighted in reviews.
Room Quality
7.45
Rooms are spacious but concerns about bedding and overall comfort were mentioned.
Amenities
8.48
Basic amenities provided but lack of some essentials noted by guests.
Value for Money
9.44
Guests felt the price was appropriate considering their stays.
Food and Beverage
7.99
Breakfast was basic but satisfactory according to guests.
Overall Experience
8.96
The overall experience varied, but many positive sentiments led to a favorable conclusion.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms, deep soaking bathtubs, and LED televisions. Stay connected with complimentary Wi-Fi and enjoy the convenience of room service during limited hours.

Convenient Amenities
Unwind at the fitness center, dine at the on-site restaurant, and savor drinks at the bar/lounge. Benefit from complimentary breakfast, a 24-hour business center, and free self-parking. The hotel's conference center and meeting rooms make it ideal for events.

Nearby Attractions
Explore nearby landmarks like Casamata Museum and Rio Grande within a short drive. With various museums, cathedrals, and entertainment venues nearby, Hotel Ritz offers a prime location for leisure and business travelers alike.

For a memorable stay in Matamoros, book your room at Hotel Ritz today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MAM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Masks are available to guests

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 122 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.45
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 7.99
Overall Experience: 8.96
C
Carlos • family
8
Pros:

Gracias atención.

2025-09-25 • via Nuitee
V
Verified traveler
2
Pros:

Horrible, sucio, el que estaba en la recepción con una actitud muy despota, olía horrible a insecticida, seguramente habían fumigado algunas habitaciones con problemas de insectos o chinches, instalciones muy viejas, colchones que parecen piedras, muy incomodos, el peor hotel que he visitado y lo malo es que me guié por la calificación que tiene en hoteles.com segun ustedes muy bueno con 8.6 y la verdad se merece un 3 o 4, sean sinceros, por que ya no podremos confiar en las calificaciones que ponen

2025-08-28 • via Nuitee
O
Onorio
10
Pros:

This is a very old hotel however it is very well maintained and really enjoyed my stay. No coffee available to enjoy this nice hotel. The price is perfect and really enjoyed my stay. Complimentary breakfast was awesome and very filling.

2025-08-15 • via Nuitee
E
Eli • family
10
Pros:

It was better than we expected! Rooms are very spacious and clean. Mercado Juarez is literally walking distance. Staff was very welcoming, Hotel Ritz will now be our place to stay when visiting Matamoros!

2025-08-15 • via Nuitee
J
Jesus
10
Pros:

Muy limpio todo, la vibra muy bonita. A 5 minutos caminando hacia el consulado, el desayuno algo basico pero lo compensa por lo bien que te tratan y lo rico que esta. Si tengo que volver a Matamoros 100 veces, 100 veces me quedo en este hotel

2025-08-14 • via Nuitee
J
Juana • family
8
Pros:

Beds were hard to sleep on. Cleaning lady took my blanket and sheets. I was only left with a small blanket. It was cold and then it would get hot on and off. No coffee pot and no iron or board.

2025-08-11 • via Nuitee
M
Maria • family
10
Pros:

Excellent

2025-07-24 • via Nuitee
K
Kendra • family
10
Pros:

The staff was very helpful. We know very little Spanish so we used our smart phone to communicate our few needs. Everyone we interacted with was super friendly. They saved a necklace/ earring set for us, because we needed to get the cash to pay for it. We really appreciated this kind gesture. We were very impressed because our daytime destinations had a lot of insects, however this hotel had absolutely none. Very clean!!!

2025-07-19 • via Nuitee
E
Eliseo
4
Pros:

Sorry nothing good to say only 1 night stay

2025-07-13 • via Nuitee
M
Miguel • partner
10
Pros:

We have a problem on the AC system for like 5 hours, but they fixed, all the areas are clean, but please put more attention on cleaning the bathroom, the sower smell some times is really bad

2025-07-09 • via Nuitee
T
Teresa • family
8
Pros:

The shower was leaking

2025-07-08 • via Nuitee
Y
Yoyleen • family
6
Pros:

I was there because my daughter was having surgery and the restaurant would not allow for us to get our paid breakfast (that comes with the package) to go. My daughter was unable to sit for long periods of time and had to lay so there was no way I could get her downstairs and across the street to eat.

2025-06-29 • via Nuitee
C
Carlos
6
Pros:

Front desk people were not nice at first. They later improved.

The lobby smelled of

2025-05-17 • via Nuitee
J
Juan
10
Pros:

Muy vueno

2025-05-10 • via Nuitee
C
Carlos • family
6
Pros:

Property is clean but somewhat old. Strong smell to DDT. Staff attention has room for improvement.

2025-05-09 • via Nuitee
A
Adriana • family
10
Pros:

Todo bien excelente la comida del restaurant

2025-05-06 • via Nuitee
F
FRANCISCO J CORREA
10
Pros:

Excelente

2025-05-02 • via Nuitee
M
Martin
10
Pros:

Nice

2025-04-28 • via Nuitee
C
Carlos • family
10
Pros:

OL

2025-04-28 • via Nuitee
G
Gamaliel
8
Pros:

Una opción con las 3 B en Matamoros

2025-04-28 • via Nuitee