Doubletree by Hilton Los Angeles Downtown

Hotels
•
Doubletree by Hilton
7.6 (1912 reviews)
120 South Los Angeles Street , Los Angeles , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Comfortable beds
Cons:
Poor communication
Additional charges
Inconsistent cleanliness

Categories

Cleanliness
6.73
Mixed reviews indicate that the room cleanliness was inconsistent, with reports of areas not being cleaned properly.
Service
8.7
While there were some communication issues, overall service was generally adequate as per positive sentiments about staff's helpfulness.
Location
9.24
Multiple reviews mention excellent location near attractions, highlighting it as a strong point.
Room Quality
7.19
Comments indicate some rooms were clean but had issues like outdated furniture and weak water pressure.
Amenities
7.22
Limited amenities were mentioned positively, but there were also issues, such as the absence of relevant bathroom supplies.
Value for Money
7.18
Mixed feedback regarding pricing, especially with unexpected additional charges contributing to a poorer perception.
Food and Beverage
6.73
Negative feedback regarding breakfast services, with unexpected charges impacting the experience.
Overall Experience
7.8
A blend of positives and negatives, but overall experience reflects the average of sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Modern Rooms with Amenities
The hotel offers modern rooms with flat-screen cable TV, small fridge, work desk, and free toiletries. Some rooms even have whirlpool baths and refrigerators for added luxury.

Convenient Facilities
Guests can enjoy a 24-hour fitness centre, rooftop garden with city views, on-site car rental, business centre, currency exchange, and concierge desk. Plus, a warm welcome with freshly baked cookies awaits all guests.

Dining Options
Indulge in local California cuisine and craft beer at Justice Urban Tavern or unwind with drinks and appetizers at the Rendezvous Lounge. Perfect for a relaxing evening after exploring downtown LA.

Book now for a memorable stay at Doubletree by Hilton Los Angeles Downtown, where convenience and comfort meet in the heart of the city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 47 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 49.14
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 139
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 6
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 1912 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.8
J
Jerome • solo_traveller • us
7
2026-03-18 • via Nuitee
T
Tomas • solo_traveller • us
6
2026-03-18 • via Nuitee
M
Manuel • family_with_children • us
10
The entire staff was great with us during our stay
Pros:

It was in a good location

Cons:

Nothing

2026-03-17 • via Nuitee
B
Benjamin • extended_group • us
7
Pros:

The garden was very pretty and it was nice to be close to Little Tokyo.

Cons:

The room was decently clean, but the bathroom was slightly dirty, the fridge wasn’t cleared, and the door to the bathroom doesn’t close properly at times.

2026-03-16 • via Nuitee
A
Ahmet • couple • us
7
2026-03-16 • via Nuitee
E
Elena • couple • us
9
2026-03-16 • via Nuitee
G
Gani • solo_traveller • kz
7
2026-03-16 • via Nuitee
J
jeanna • couple • us
5
2026-03-14 • via Nuitee
A
Araceli • extended_group • us
8
It was nice. Very welcoming.
Pros:

The lobby.

Cons:

Nothing.

2026-03-14 • via Nuitee
E
Eileen • solo_traveller • us
10
It’s a lovely hotel
Pros:

I ate breakfast in the hotel restaurant. It was excellent

Cons:

Not enough staff at front desk for people checking in

2026-03-14 • via Nuitee
N
Nandakumar • solo_traveller • in
10
2026-03-10 • via Nuitee
I
Imelda • couple • us
10
Never again
Pros:

I love the room.

Cons:

I didn’t like the parking lot
You have to make sure your car is not too tall. Or you have to pay valet parking for 58 or more. Nobody tells you about that..

2026-03-10 • via Nuitee
A
Ahmet Ugur • couple • tr
6
Cons:

Personel not friendly

2026-03-09 • via Nuitee
T
Thanh Tung • extended_group • vn
10
2026-03-09 • via Nuitee
M
Michel • couple • ca
8
Juste Correct
Pros:

Le staff était très gentil et l’emplacement très bien près du métro

Cons:

La chambre avait besoin de rénovation la l’hôtel en général a besoin d’une beauté

2026-03-08 • via Nuitee
K
Karthik • solo_traveller • in
1
2026-03-07 • via Nuitee
D
Debra • couple • us
10
Reasonably priced third-party billing, Booking.com or Expedia and very clean hotel
Pros:

It was very clean!

I chose the hotel because it was close to the venue that I needed to go to. (Echoplex)

I also chose the hotel because I didn’t want to take the chance of getting bedbugs.

Hands down the best part of the property was the staff very friendly, especially the ladies at the front desk, who were very friendly and made jubilee that they really cared about your stay there and wanted to make it enjoyable for you!

Cons:

The restaurant on property closes too early and there’s really no place to eat around there at night.

I wanted to purchase three of the pillows from the hotel new and they didn’t have any in stock, which was a bummer.

A little commissary had a nice variety of foods and drinks, while the restaurant was closed, but the prices were just incredibly gouged. (EXAMPLE: $13.00 for a small TV dinner/$15 for a tiny salad)

There were dirty windows in my room. (Outside)

The bathrooms are very small and hard to maneuver in. You really have to open and close the door to be able to get behind it to go to the bathtub or shower.

There were some safety concerns during the night hearing loud what sounded like explosions or gunshots which ended up having me call, please to check it out. But that’s really not something that is the fault of the hotel.

2026-03-06 • via Nuitee
S
Swetha • family_with_children • au
5
2026-03-05 • via Nuitee
L
Laurie • couple • us
10
We would stay here again
Pros:

All staff were welcoming and courteous. The room was clean and very comfortable. Location was convenient for Union Station train arrival and departures.

2026-03-05 • via Nuitee
S
Shiho Umeda • solo_traveller • jp
8
Pros:

タオルが余裕をもって多くあったのでよかったです。

Cons:

ダウンタウンなのか、夜中も結構うるさかったです。

2026-03-03 • via Nuitee