Hilton Concord

Hotels
Hilton Hotels & Resorts
7.8 (553 reviews)
1970 Diamond Boulevard , Concord , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
No hot water
Parking fees

Categories

Cleanliness
7.6
Multiple reviews mentioned cleanliness, but noted issues with hot water in the room.
Service
8.56
Several comments praised the friendly and helpful staff.
Location
8.1
Many reviews commented positively on the hotel's convenient location.
Room Quality
7.06
Mixed sentiments regarding room quality, with complaints about hot water and comfort.
Amenities
8.08
Positive comments about available amenities, though some reported issues.
Value for Money
7.55
Concerns were raised about fees, particularly for parking and food.
Food and Beverage
7.6
Comments on food quality were mixed, with issues noted but some positives.
Overall Experience
7.87
Overall experience reflected mixed feelings due to various service and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:11

Property Description

Convenient Location
Located in East Bay, the Hilton Concord offers easy access to freeways and two open-air shopping centers right across the street. Guests can enjoy a variety of walkable options including grocery stores, coffee shops, bookstores, a movie theater, and numerous dining choices within a 4-block radius.

Proximity to Attractions
Situated just two miles away from downtown, Hurricane Harbor Concord, the Concord BART station, and Todos Santos Plaza, our hotel provides the perfect base for exploring the area's top attractions.

Amenities Galore
Relax and unwind at our outdoor pool, stay active at the fitness center, and wake up to stunning Mount Diablo views from your guest room. Don't forget to kick start your day with a delicious breakfast at Creekside Restaurant.

Book your stay at Hilton Concord now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Guest Reviews

7.8
Based on 553 reviews
Cleanliness: 7.6
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
L
Leslee solo_traveller us
10
2026-08-29 via Nuitee
R
Rodriguez solo_traveller us
10
2026-08-29 via Nuitee
N
Noel couple us
4
2026-08-28 via Nuitee
X
Xinxin solo_traveller us
7
2026-08-26 via Nuitee
S
Shayla-Marie family_with_children us
10
2026-08-24 via Nuitee
O
Ozkesemen couple us
4
2026-08-18 via Nuitee
C
Chris family_with_children us
9
It was a quiet floor we stayed on.
Pros:

Nice hotel overall. Just didn't like that i had to pay for things like breakfast, internet had i not signed up for Hilton honors. No microwave in room. Had to pay for parking in outside parking lot.

Cons:

Didn't like what I wrote in other box

2026-08-12 via Nuitee
J
Jamie solo_traveller us
8
2026-08-12 via Nuitee
T
Trail04836338152 Family
4
You can find a much better place!!!
Pros:

We, husband and two kids, arrived here 3 days ago. The second day, my husband noticed dried blood on the floor and a bunch of spiderweb. I went to ask front desk to clean the room again pointing at the exact concerns. I also asked for extra towels. When we came back, the beds were made, but we didn't get extra towels. In fact, we were left with only two bath towels. The blood spatter (or whatever the hell that was) nor the spiderweb was cleaned. The heat/AC switch was sticky and noticeably dirty. So was the mirror and bathroom and front doors. The dining area had a TON of alive AND dead potato bugs. It's a shame.

2026-08-10 via Tripadvisor
A
Areli couple us
1
2026-08-07 via Nuitee
B
Brandon couple us
7
2026-08-05 via Nuitee
X
Xinxin solo_traveller us
5
2026-08-03 via Nuitee
A
Amanda couple us
10
2026-08-02 via Nuitee
J
Jonathan couple us
10
2026-08-02 via Nuitee
R
Rosa family_with_children us
10
2026-08-02 via Nuitee
S
saimonet2026 Family
10
The Power went out, not the hotels fault.
Pros:

Our family checked in after a long day at Six Flags Hurricane Harbor on July 11. Everything started off just as expected—quiet, smooth, and with an easy check-in experience.

We headed out for dinner at Golden Corral, but just as I took my first bite, the power went out. It turned out the outage had affected the entire area, including our hotel. After waiting a couple of hours in hopes that power would be restored, we ultimately decided it was best to check out.

The reason for my review, however, isn’t the power outage—those things happen and were completely outside the hotel’s control. It’s to recognize the outstanding professionalism of the staff during a very challenging situation.

A special thank you to Maddie (or Madelyn) at the front desk. She handled an incredibly stressful situation with patience, professionalism, and kindness while trying to assist what I imagine were many concerned guests. I can only imagine the pressure she was under, yet she continued doing everything she could to provide the best service possible.

Thank you, Maddie, and thank you to the entire team. Even though the circumstances were beyond anyone’s control, your dedication and professionalism did not go unnoticed.

2026-07-27 via Tripadvisor
M
Maudi solo_traveller us
8
2026-07-25 via Nuitee
S
Sanaa solo_traveller us
8
Peaceful
Pros:

Spacious clean nice atmosphere I enjoyed and will come again

Cons:

I seen a few ants in one of the beds and in the bathroom

2026-07-24 via Nuitee
D
Danny solo_traveller us
10
2026-07-23 via Nuitee
D
Danny solo_traveller us
10
2026-07-23 via Nuitee