Hotel Villa de Berzocana

Hotels
8.6 (37 reviews)
Plaza De España 14 , Berzocana , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Room noise
Booking discrepancies

Categories

Cleanliness
7.81
Several reviews mentioned issues like the bathroom being neglected and lack of basic toiletries.
Service
9.28
Positive comments about staff attentiveness and friendliness, especially highlighting personnel.
Location
9.32
Reviews praise the location, describing it as excellent and ideal for a charming village experience.
Room Quality
7.77
Mixed reviews; spacious room but issues with cleanliness and noise due to poor window placement.
Amenities
8.8
Amenities weren't extensively discussed, but general impressions suggest satisfaction.
Value for Money
8.26
Some dissatisfaction with the booking discrepancies and expectations of value not fully met.
Food and Beverage
8.81
Food services not explicitly mentioned, assumed standard offerings are acceptable.
Overall Experience
8.78
Overall sentiment reflects mixed experiences, with positive aspects balanced by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:02

Property Description

Charming Rural Getaway in Berzocana

Scenic Views and On-Site Dining
Hotel Rural de Berzocana offers a picturesque retreat with a lovely terrace overlooking the city. Guests can savor delicious meals at the on-site restaurant, adding a touch of convenience and relaxation to their stay.

Comfortable Accommodation with Modern Amenities
Each room at Hotel Rural de Berzocana is equipped with a TV for entertainment, with some rooms also featuring a balcony or patio for guests to enjoy the fresh air and city views. The free WiFi throughout the property ensures guests stay connected during their visit.

Convenient Services and Activities
With a 24-hour front desk, guests can rely on assistance whenever needed. Additionally, the hotel offers bike hire for exploring the area, perfect for cycling enthusiasts looking to immerse themselves in the beautiful surroundings.

Ready to experience the charm of Berzocana? Book your stay at Hotel Rural de Berzocana now!

Important information:

Please inform Hotel Villa de Berzocana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

A shuttle service is available under request. Please contact the property for pricing information.

Baby cots are available under request and subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 37 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
B
Bernard
2
Pros:

Terrible! The hotel was closed and we had to find alternate accommodation at the last minute. The hotel ceased trading in 12th September and nobody told us! I am very angry and demand complete refund!

2025-09-28 via Nuitee
couple es
10
Estancia perfecta
Pros:

Todo estupendo. El gerente, Pedro muy atento. De 10.

2025-09-01 via Nuitee
A
Alfonso couple es
9
Atencion y ubicación excelentes, un paraíso
Pros:

Atención y ubicación excelentes

2025-08-31 via Nuitee
A
Ana belen couple es
6
Correcto
Pros:

Ubicación

Cons:

Baño un poco dejado ,y la habitación sin cortinas el colchón malo

2025-08-28 via Nuitee
R
Roberto couple es
8
2025-08-27 via Nuitee
M
Miguel couple es
7
2025-08-26 via Nuitee
E
Eva couple es
6
Pros:

Habitación muy amplia y cama muy cómoda.
La ubicación es en la plaza del pueblo

Cons:

Nos alojamos de viernes a domingo y no nos hicieron la cama , otra habitación nos dejó papel wc y no había Gel en el baño para ducharse

2025-08-25 via Nuitee
R
ROSALIA solo_traveller es
7
2025-08-25 via Nuitee
J
Jose Tapia Alcolea family_with_children es
9
Pros:

La cama era comoda

Cons:

El lugar muy mala carretera para llegar lo

2025-08-19 via Nuitee
family_with_children fr
8
Agréable hôtel dans un village plein de charme
Pros:

L'accueil et la gentillesse des hôtes ! ils ont même déplacé leur voiture pour que nous puissions stationner tout à côté de l'hôtel ! l'emplacement au bord de la place principale du village, très sympa !

Cons:

les pommes de douches à remplacer...

2025-08-18 via Nuitee
P
pepe couple es
6
Bonito sitio, buen trato y un detalle inesperado
Pros:

La atención del personal de servidio fue inmejorable, especialmente el trato ofrecido por Gimena

Cons:

La habitación que no dieron la número 8, solo tiene una ventana que da a un patio interior donde está funcionando un extracto,r o algo similar,b, durante toda la noche.
Como fuimos en agosto hacia mucho calor y no pudimos abrir la ventana por el ruido, así que tuvimos que dormir con el aire acondicionado puesto , que también hacia ruido, y que no es muy saludable

2025-08-16 via Nuitee
M
Marilena family_with_children es
10
Pros:

Gente amable..

2025-08-12 via Nuitee
C
Castelo Costa family_with_children pt
7
Estadia em Berzocana
Pros:

Boa localização (mesmo no centro da localidade) para passar uma noite na visita ao Geoparque.

Cons:

Reservei um quarto com duas camas, mas a Booking ofereceu um com uma cama de casal e mais duas camas pelo mesmo preço. No entanto, quando chegamos foi-me atribuído um quarto com três camas, mas num sótão, com janela alta e sem se poder abrir.

2025-08-11 via Nuitee
M
Michael family with young children pt
9
Superb
2025-07-17 via Nuitee
R
Raquel group us
5
Very old, uncomfortable, not clean but with espetacular natural beauty around the area.
Pros:

Nature around is so beautiful. We rode on a very small and beautiful road that leads to Berzocana, it was nice, we even stooped to pet many goats . The l small village of Berzocana pretty much only has the hotel and a couple cafes /bars and apart from the restaurant at the hotel doesn’t have another option to eat. The nearest restaurant is about 6 km in another little town/village which seems also to have only one restaurant. We had to drive 30 minutes to Guadalupe to get some food and since it was in the afternoon most of the restaurants were closed so we didn’t have many options. The idea of an old hotel is cool but i expected to be clean and have comfortable beds, the mattress and pillow were old and uncomfortable and there was mold on the wall right next to my bed which gave me allergies of course . I’m adding pictures of the bathroom as well that had a dirty shower curtain on the inside gross and a whole on the ceiling. I had to spend the night because we were in the middle of nowhere but we left next morning, 1 day earlier and they charged me for two nights because I had reserved for 2 nights. I was really glad to leave and go to a clean place with comfortable beds.

2025-04-05 via Nuitee
G
Grigorios family with young children gr
10
Exceptional
Pros:

Very cosy hotel and very friendly receptionist. I will definitely be back. Thank you so much

2024-11-20 via Nuitee
D
Daniel young couple it
8
Very good
2024-10-23 via Nuitee
R
Ricardo young couple es
10
Exceptional
2024-10-13 via Nuitee
C
Chris
10
Pros:

Pub and restaurant on site very flexible with menu

2024-10-10 via Nuitee
C
CARMEN A.
10
Excelente
Pros:

Fenomenal muy. Buen trato

2024-09-18 via Nuitee