Hilton Anchorage

Hotels
•
Hilton Hotels & Resorts
6.9 (311 reviews)
500 West Third Avenue , Anchorage , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing staff
Nice breakfast buffet
Cons:
Dirty rooms
Unreliable service
Noisy environment

Categories

Cleanliness
4.79
Mixed reviews about cleanliness, with mention of dirty rooms and a cluttered reception area.
Service
9.26
Staff was generally praised for being amazing despite some negative comments about specific team members.
Location
7.8
Location deemed adequate; however, there is mention of ongoing construction work.
Room Quality
5.75
Complaints about room conditions being run-down, noisy, and having maintenance issues.
Amenities
7.28
Lack of a mini-fridge mentioned; overall, amenities could be improved.
Value for Money
5.74
High price for low quality based on numerous complaints regarding service and room conditions.
Food and Beverage
6.79
Breakfast buffet was noted positively, but service during breakfast was unsatisfactory.
Overall Experience
7.76
A mix of positive experiences and significant complaints led to a mediocre overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:29

Property Description

Mountain Views and Dining
Experience breathtaking views of the Chugach Mountain Range, Cook Inlet, or the city from your room at Hilton Anchorage. Indulge in delicious American cuisine at Hooper Bay Cafe or unwind at Bruin's Bar.

Modern Amenities
Relax in rooms equipped with a 49-inch cable TV, coffee maker, and designer bath amenities. Stay connected with the alarm clock featuring an MP3 docking station. Additionally, enjoy access to the indoor swimming pool, steam rooms, and a state-of-the-art gym.

Convenient Location and Cultural Experience
Located in downtown Anchorage, just a short drive from the airport, Hilton Anchorage offers easy access to the Anchorage Museum of History and Art and the Egan Civic & Convention Center. Immerse yourself in Alaskan art throughout the hotel and make use of the 24-hour business center.

Book now to elevate your Anchorage stay at Hilton Anchorage!

Important information:

The property will be renovating from January 29, 2025 to April 30, 2025 (completion date subject to change). The following areas are affected:
. Bar/Lounge
. Lobby
. Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and costs USD 12.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 311 reviews
Cleanliness: 4.79
Service: 9.26
Location: 7.8
Room Quality: 5.75
Amenities: 7.28
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 7.76
S
Samantha • family_with_children • us
6
Would stay again if it was cheaper.
Pros:

The area!

Cons:

It was very expensive for fewer amenities

2026-01-23 • via Nuitee
J
jeremy • couple • us
2
Broken pool hot tub and sauna. Very dissatisfied
Pros:

Location

Cons:

The pool hot tub and sauna didn’t work. If I would have known. I never would’ve stayed there

2026-01-22 • via Nuitee
S
Sharpe • extended_group • us
10
Pros:

It was a wonderful experience. We attended the Hospice of Anchorage Gala. It was even better than 2024 Gala.

2026-01-20 • via Nuitee
T
timothy • couple • us
4
Ok for a 2 star hotel but not worth the high cost
Cons:

Hotel needs renovation. Poor value

2026-01-19 • via Nuitee
D
Darlon • family_with_children • us
10
It was fun and the staff was chill
Pros:

The staff was helpful and informative

Cons:

The pool could have been a little cleaner but it was decent

2026-01-12 • via Nuitee
A
Anna • couple • us
10
2025-12-11 • via Nuitee
T
Terri • solo_traveller • us
8
2025-10-27 • via Nuitee
M
Mary • solo_traveller • us
10
2025-10-23 • via Nuitee
G
Guido • solo_traveller • it
8
Un soggiorno comodo in alaska
Pros:

Location ottima per chi fuma

2025-10-22 • via Nuitee
J
Jim • extended_group • gb
3
2025-10-12 • via Nuitee
B
Benoit • solo_traveller • be
1
Une mauvaise nuit que j'ai déjà oubliée.
Cons:

J'ai reçu une chambre en proximité de l'ascenseur qui a fait du bruit toute la nuit. J'avais une autre réservation pour la suite du séjour. Le lendemain j'ai demandé de changer de chambre pour la suite du séjour et la personne au desk que j'ai du attendre longtemps longtemps m'a dit que l'hotel était plein (ce qui s'est avéré faux par la suite). Il m'a dit qu'ils évitaient de donner cette chambre aux pilotes d'avion, mais pour moi ça suffisait. La chambre avait un clinche posée à l'envers (ouvrir en actionant vers le haut) ce qui m'a fait perdre beaucoup de temps. Bref je n'ai pas eu de chance. Je suis tombé sur une chambre horrible et un membre du personnel quasi injoignable, désagréable et incompétent. Un séjour catastrophique pour le prix très élévé que j'ai payé.

2025-10-11 • via Nuitee
N
Nicholas
6
You call this a Hilton?
Pros:

The room was small, smelled like smoke, outdated, no complimentary waters or breakfast, toilet didn’t flush properly, and the gift shop was weird. Bed was comfy.

2025-10-07 • via Nuitee
B
Barbara • family
8
Pros:

Overall a good place. I ding it a little for the noisy bar outside our window and the mini fridge that didnt work. Otherwise a nice place to stay downtown.

2025-10-03 • via Nuitee
M
Mary • solo_traveller • us
10
2025-10-01 • via Nuitee
N
Nicole • couple • us
6
Pros:

Staff was amazing!

Cons:

No mini fridge and the bedding was rough.

2025-09-30 • via Nuitee
W
wanda
2
Pros:

I used to think of Hilton as a top hotel. I do not think that as a long time Hilton member Dimond member now I have never felt such disrespect. The room was old and smell like smoke. They were re-doing the front of the hotel so no sleep And the homeless people so bad that they actually look in the Hotel restaurant window at you while you’re eating no protection from this parking from this hotel with two blocks down and you parked yourself no valet offered no room service offered, and the staff was rude. It’s all get out. I was told that I would not get my points because I booked on Expedia even though I’m a Dimond member, I requested extra towels and soap never came again the room the carpet smelled the bathroom was old and no temperature on the water over all the worst hotel ever Please don’t stay here I will never again.

2025-09-27 • via Nuitee
B
Barbara
10
Great Location and Place to Stay
Pros:

We loved our stay at the Hilton and found the staff to be not only courteous, but, so very helpful!

2025-09-20 • via Nuitee
M
Martine
4
Beware!
Pros:

Room was next to train station/tracks which kept us up all night. Room had peeling paint. Also was told "continental" breakfast was complementary by the Hostess and then we were presented with a $60 bill for a waffle and 2 strips of bacon. The hostess then denied saying what she told us. Hotel would not assist since we booked using the Hotels.com site and not directly with them. Also very confusing information on shuttle to cruise ships.

2025-09-19 • via Nuitee
I
Ivan Jelev
10
Pros:

Arrived a little bit earlier, the staff found a way to check me in. Thank you!

2025-09-19 • via Nuitee
J
jeff
4
I will choose another hotel next time.
Pros:

The room was not clean, and it seemed that the sheets on one of the beds had not been changed. There was makeup on the pillowcase, and I even found toenails on the floor, which was very unpleasant. Another issue, although not under their control, was the train horn that could be heard throughout the night. On a positive note, the breakfast was good, though I felt it was overpriced.

2025-09-15 • via Nuitee