Hilton Anchorage

Hotels
•
Hilton Hotels & Resorts
6.9 (316 reviews)
500 West Third Avenue , Anchorage , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Amazing staff
Nice breakfast buffet
Cons:
Dirty rooms
Unreliable service
Noisy environment

Categories

Cleanliness
4.79
Mixed reviews about cleanliness, with mention of dirty rooms and a cluttered reception area.
Service
9.26
Staff was generally praised for being amazing despite some negative comments about specific team members.
Location
7.8
Location deemed adequate; however, there is mention of ongoing construction work.
Room Quality
5.75
Complaints about room conditions being run-down, noisy, and having maintenance issues.
Amenities
7.28
Lack of a mini-fridge mentioned; overall, amenities could be improved.
Value for Money
5.74
High price for low quality based on numerous complaints regarding service and room conditions.
Food and Beverage
6.79
Breakfast buffet was noted positively, but service during breakfast was unsatisfactory.
Overall Experience
7.76
A mix of positive experiences and significant complaints led to a mediocre overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:29

Property Description

Mountain Views and Dining
Experience breathtaking views of the Chugach Mountain Range, Cook Inlet, or the city from your room at Hilton Anchorage. Indulge in delicious American cuisine at Hooper Bay Cafe or unwind at Bruin's Bar.

Modern Amenities
Relax in rooms equipped with a 49-inch cable TV, coffee maker, and designer bath amenities. Stay connected with the alarm clock featuring an MP3 docking station. Additionally, enjoy access to the indoor swimming pool, steam rooms, and a state-of-the-art gym.

Convenient Location and Cultural Experience
Located in downtown Anchorage, just a short drive from the airport, Hilton Anchorage offers easy access to the Anchorage Museum of History and Art and the Egan Civic & Convention Center. Immerse yourself in Alaskan art throughout the hotel and make use of the 24-hour business center.

Book now to elevate your Anchorage stay at Hilton Anchorage!

Important information:

The property will be renovating from January 29, 2025 to April 30, 2025 (completion date subject to change). The following areas are affected:
. Bar/Lounge
. Lobby
. Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and costs USD 12.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 316 reviews
Cleanliness: 4.79
Service: 9.26
Location: 7.8
Room Quality: 5.75
Amenities: 7.28
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 7.76
K
Kerstin • couple • de
10
2026-03-28 • via Nuitee
M
Mudge • couple • au
10
Pros:

Location

Cons:

Liked everything

2026-03-27 • via Nuitee
H
Hill • couple • us
8
Pros:

We loved our view and the place was pretty clean. Would definitely stay again.

Cons:

My partner and I got woken up by a staff member walking into our room without knocking. We were both sleeping.

Our room also didn't have a working tv and neither of the hotel room phones worked. We even requested for maintenance to come take a look but nobody showed up.

2026-03-15 • via Nuitee
N
Nancy • family_with_children • us
7
There were some ups and downs but for the most part it was good.
Pros:

The location was ideal. The beds were the most comfortable ever! The employees were excellent. The food was good.

Cons:

We were told we'd have a bathtub, pool & hot tub but that wasn't true. There seemed to be not enough employees. Wall signs, website etc. need to be updated to be more accurate.

2026-03-09 • via Nuitee
M
Michael • solo_traveller • us
2
Will never be back or recommend property.
Pros:

The breakfast was on scale of free truck stop hotel. Very disappointed.

Cons:

The hotel is filthy. No cleaning appears to be done. Trash in elevators. Trash in halls. Really bad.

2026-02-24 • via Nuitee
S
Samantha • family_with_children • us
6
Would stay again if it was cheaper.
Pros:

The area!

Cons:

It was very expensive for fewer amenities

2026-01-23 • via Nuitee
J
jeremy • couple • us
2
Broken pool hot tub and sauna. Very dissatisfied
Pros:

Location

Cons:

The pool hot tub and sauna didn’t work. If I would have known. I never would’ve stayed there

2026-01-22 • via Nuitee
S
Sharpe • extended_group • us
10
Pros:

It was a wonderful experience. We attended the Hospice of Anchorage Gala. It was even better than 2024 Gala.

2026-01-20 • via Nuitee
T
timothy • couple • us
4
Ok for a 2 star hotel but not worth the high cost
Cons:

Hotel needs renovation. Poor value

2026-01-19 • via Nuitee
D
Darlon • family_with_children • us
10
It was fun and the staff was chill
Pros:

The staff was helpful and informative

Cons:

The pool could have been a little cleaner but it was decent

2026-01-12 • via Nuitee
A
Anna • couple • us
10
2025-12-11 • via Nuitee
T
Terri • solo_traveller • us
8
2025-10-27 • via Nuitee
M
Mary • solo_traveller • us
10
2025-10-23 • via Nuitee
G
Guido • solo_traveller • it
8
Un soggiorno comodo in alaska
Pros:

Location ottima per chi fuma

2025-10-22 • via Nuitee
J
Jim • extended_group • gb
3
2025-10-12 • via Nuitee
B
Benoit • solo_traveller • be
1
Une mauvaise nuit que j'ai déjà oubliée.
Cons:

J'ai reçu une chambre en proximité de l'ascenseur qui a fait du bruit toute la nuit. J'avais une autre réservation pour la suite du séjour. Le lendemain j'ai demandé de changer de chambre pour la suite du séjour et la personne au desk que j'ai du attendre longtemps longtemps m'a dit que l'hotel était plein (ce qui s'est avéré faux par la suite). Il m'a dit qu'ils évitaient de donner cette chambre aux pilotes d'avion, mais pour moi ça suffisait. La chambre avait un clinche posée à l'envers (ouvrir en actionant vers le haut) ce qui m'a fait perdre beaucoup de temps. Bref je n'ai pas eu de chance. Je suis tombé sur une chambre horrible et un membre du personnel quasi injoignable, désagréable et incompétent. Un séjour catastrophique pour le prix très élévé que j'ai payé.

2025-10-11 • via Nuitee
N
Nicholas
6
You call this a Hilton?
Pros:

The room was small, smelled like smoke, outdated, no complimentary waters or breakfast, toilet didn’t flush properly, and the gift shop was weird. Bed was comfy.

2025-10-07 • via Nuitee
B
Barbara • family
8
Pros:

Overall a good place. I ding it a little for the noisy bar outside our window and the mini fridge that didnt work. Otherwise a nice place to stay downtown.

2025-10-03 • via Nuitee
M
Mary • solo_traveller • us
10
2025-10-01 • via Nuitee
N
Nicole • couple • us
6
Pros:

Staff was amazing!

Cons:

No mini fridge and the bedding was rough.

2025-09-30 • via Nuitee