Hilton Atlanta

Hotels
•
Hilton Hotels & Resorts
8 (4715 reviews)
255 Courtland Street Northeast , Atlanta , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
7.21
Some guests reported issues such as room odors and lack of assistance with bedding.
Service
9.18
The staff received high praise, particularly for friendliness and assistance.
Location
8.72
The hotel is conveniently located near the city and attractions.
Room Quality
7.67
Rooms were described as nice but some were noted to be dated and lacked amenities.
Amenities
7.7
Guests noted a lack of free parking and some missing in-room amenities.
Value for Money
7.16
Guests felt the cost was high given the limited services and amenities.
Food and Beverage
8.21
No specific comments; assumed standard quality for this hotel tier.
Overall Experience
8.18
Many guests expressed a willingness to return despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:25

Property Description

Luxurious Accommodations
Experience the epitome of comfort and style at the Downtown Atlanta Hilton. Each room features a 32-inch flat-screen TV, granite-top desk, and a coffee machine. Upgrade to a suite for a spacious living room and dining area.

Culinary Excellence
Indulge in a culinary journey at our four on-site restaurants. From Belgian fine dining at Nikolai’s Roof to Polynesian fare at Trader Vic's, there's something to satisfy every craving. Don't forget to enjoy Atlanta skyline views at Nikolai’s Roof Lounge.

Convenience and Connectivity
Whether you're here for business or leisure, we've got you covered. Take advantage of our fitness centre, concierge services, and business centre. With 51 meeting spaces, indoor track, and accessible rooms, we ensure a seamless stay for all our guests.

Book now and elevate your Atlanta experience at Hilton Atlanta!

Important information:

Guests must be at least 21 years or older to check-in.

Packages delivered to guests of Hilton Atlanta will incur extra delivery charges. Contact the hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8
Based on 4715 reviews
Cleanliness: 7.21
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.18
A
Alfred • family_with_children • us
9
2026-06-20 • via Nuitee
D
Debbie • couple • us
8
The staff was very accommodating and very nice.
Pros:

Great location. Walkable to restaurants and activities.

Cons:

No pool

2026-06-19 • via Nuitee
L
Laura • family_with_children • us
3
Hotel is charging way too much for what they deliver
Pros:

Liked the location being downtown and easy to get to all of the sites we wanted to see.

Cons:

Valet parking was $60 PER NIGHT. They conveniently don't tell you that up-front and it's my fault that I didn't ask. But I've used valet services at many different hotels and it's never been this costly.
We also got a light breakfast in their snack shop and it was over $50. Everything in the hotel is grossly overpriced.
The bathroom is the smallest bathroom I've ever been in at a Hilton. The faucet in the bath-tub was broken and dripped loudly all night. The whole hotel outside of the lobby looks like it needs a major upgrade. It's very dark and outdated on the upper floors.

2026-06-19 • via Nuitee
R
Ross • extended_group • us
5
Decent location, don’t go out at night.
Pros:

Nice

Cons:

Had to pay to get my car valet, was told they were full but if I paid him $40 I could get my car parked.
STAFF ATE SCAMMERS

2026-06-18 • via Nuitee
N
Nikita • extended_group • us
3
The hotel and rooms could be good but staff’s management attitude made it worse.
Pros:

Good hotel location

Cons:

I didn't like the staff's attitude. During online check-in, I selected a room with a nice view—and there were plenty of such rooms available—but upon arrival, I was given a completely different room with the worst possible view. When I asked to change it, the staff simply brushed me off without giving a clear answer.

2026-06-18 • via Nuitee
J
jason • solo_traveller • us
10
2026-06-17 • via Nuitee
J
Jessica • couple • us
3
A convenient location does not begin to make up for faulty plumbing, noise, and obscene bar prices.
Pros:

The location is convenient to many attractions and restaurants.

Cons:

Our shower was entirely unusable, producing water at a scorching temperature and no amount of adjusting the handle would reduce the temperature at all. I had to wash my hair in the sink. The walls were so thin we could hear conversations in rooms to either side of us clearly, even though the other guests were speaking in normal tones. Finally, being charged over 60$ for a single basic cocktail is sheer madness. We would never use the dining options here again due to the exorbitant and frankly criminal pricing. Finally, when we inquired about parking fees and proceduresc the hotel staff member failed to provide us with adequate information (such as informing us our digital key would not be enough to let us exit the garage when we departed). Only by sheer chance did we learn we would need a physical room key and thank goodness we found it out, otherwise we’d have been stuck in the parking garage. Add to this a staff member engaging in a shouting match with a guest outside the front doors, we felt very uncomfortable. Overall, this was an incredibly disappointing stay that resulted in frustration, a lack of sleep, and an unpleasant stay. Thankfully there are many alternate accommodations in downtown Atlanta because we will avoid this Hilton in the future.

2026-06-16 • via Nuitee
M
Marjorie • family_with_children • us
10
2026-06-16 • via Nuitee
E
Edward • couple • us
10
2026-06-15 • via Nuitee
K
Keyanna • couple • us
6
2026-06-15 • via Nuitee
S
SORY FANTA • solo_traveller • gn
7
Sejour remarquable
Pros:

Trouver des facilités de paiement. Nettoyez tout les jours les chambres à des heure convenables.

Cons:

Manque de nettoyage pour 2 jiurs succesifs.

2026-06-15 • via Nuitee
J
Jacenta • couple • us
10
It was great 10/10
Pros:

Cleanliness, activity and accommodation

Cons:

Elevator problems during checkout

2026-06-15 • via Nuitee
B
Bajwa • couple • us
7
2026-06-15 • via Nuitee
B
Breanna • couple • us
4
Cons:

how to tub was clogged up 90% of the time, and the cleaners only come early if you not out early your room won’t get cleaned.. which is not ok because not every one likes to get up early

2026-06-15 • via Nuitee
K
Kelly • family_with_children • us
3
Pros:

Even tho we got there at midnight, the valet driver thankfully still took our vehicle. The valet team took care of us instead of leaving us stranded trying to find parking in the middle of the night with two kids.

Cons:

They did not post that the valet stops at a certain time, we checked in close to midnight and it was our first time having to rely on valet because the parking area they “had” for us, our vehicle was to tall which we weren’t aware they’re was such a short height clearance. The room you could tell they only clean where their eyes can see and for being in Atlanta you’d think it’d be cleaner. We moved the bed to double take making sure we didn’t leave anything behind and found old snack wrappers along with condom wrappers under the bed.

2026-06-14 • via Nuitee
M
Moyal • solo_traveller • il
1
2026-06-13 • via Nuitee
S
Segonne • family_with_children • fr
7
Pros:

L'hôtel est bien situé et spacieux, il y a un parking et la chambre est propre.

Cons:

Le petit-déjeuner n'était pas compris dans le prix et les cafés dans le hall de l'hôtel étaient relativement chers. Le personnel à l'accueil pourrait être un peu plus aimable

2026-06-12 • via Nuitee
B
Beatrice • solo_traveller • it
10
Pros:

The kindness and the cleanliness

Cons:

Nothing it was perfect

2026-06-11 • via Nuitee
T
Tameka • extended_group • us
8
Pros:

Everything

Cons:

No pool

2026-06-10 • via Nuitee
Z
Zhalandrea • couple • us
1
2026-06-08 • via Nuitee