Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Spacious rooms
Cons:
Noisy due to construction
Limited amenities and poor value for money

Categories

Cleanliness
8.84
Clean and spacious rooms as noted in reviews.
Service
9.31
Hotel staff were described as lovely and incredibly helpful.
Location
8.85
Great location with nearby restaurants and shopping options.
Room Quality
8.3
Spacious rooms, but issues with noise from renovation.
Amenities
7.83
Limited amenities due to ongoing renovations and poor breakfast.
Value for Money
7.29
General dissatisfaction with the overall pricing and amenities offered.
Food and Beverage
6.84
Poor breakfast quality and limited options reported.
Overall Experience
8.31
Mixed feelings with significant issues countered by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:10

Property Description

Luxurious Outdoor Pool and Dining: Enjoy a unique experience at our Beverly Hills hotel with an outdoor pool featuring a movie screen, perfect for relaxing evenings. Indulge in delicious meals at our on-site dining options, adding a touch of convenience to your stay.

Wellness and Fitness Facilities: Stay active during your visit with access to our 24-hour gym, fully equipped to meet all your fitness needs. Pamper yourself at the beauty salon for a rejuvenating experience, ensuring you feel refreshed throughout your stay.

Elegant Rooms with Modern Amenities: Unwind in our modern and stylish rooms offering a range of amenities including a flat-screen TV, DVD player, and minibar. With cozy furnishings like an armchair and desk, along with room service availability, we ensure your comfort is our top priority.

Experience luxury and convenience at The Beverly Hilton. Book your stay now for an unforgettable Beverly Hills getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, May 27, 2025 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 64.57
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 9
  • Ramp Length: 5
  • Entrance Type: Electric, regular
  • Entrance Door Width: 159
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 532 reviews
Cleanliness: 8.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 6.84
Overall Experience: 8.31
G
Grigoryan • couple • am
1
Cons:

This was a very disappointing experience overall. The level of service did not meet even basic expectations for a hotel of this category and price range. The staff was consistently unresponsive and lacked professionalism, particularly in the restaurant, where service was slow, inattentive, and disorganized.

What was most concerning is that the management team appeared disengaged and ineffective in resolving issues. Requests were either ignored or handled without any real follow-through, which created a sense that guest concerns were not taken seriously.

Given the premium pricing, the quality of service and overall experience were far below what should be expected. There is a clear mismatch between price and value. Unfortunately, this turned into one of the worst hotel stays I have experienced.

2026-03-19 • via Nuitee
K
Kevin • couple • fr
8
2026-03-18 • via Nuitee
A
Abed • couple • ae
1
Don’t stay here
Pros:

Terrible noise all night, security horrible

Cons:

Terrible

2026-03-13 • via Nuitee
N
NATALIE • couple • us
10
2026-03-12 • via Nuitee
M
Mahmut Bunyamin • extended_group • tr
8
Pros:

İnsan kaynakları

Cons:

İnşaat zamanıydi

2026-03-09 • via Nuitee
N
Norbert • couple • de
10
2026-03-07 • via Nuitee
R
Ronan • solo_traveller • ie
7
Comfortable, luxurious.
Pros:

Breakfast was top class

Cons:

N/a

2026-03-05 • via Nuitee
A
Abed • solo_traveller • ae
1
Terrible hotel, good location and historic but not worth the money or the hassle of being attacked by their security
Pros:

Location close to my hospital

Cons:

I could t sleep at all as they had construction all night long. Also I got harassed by security, I took it up to management who offered me a free meal instead of comping my stay.

2026-03-05 • via Nuitee
M
Michelle • couple • us
10
2026-03-03 • via Nuitee
A
Andy • solo_traveller • de
10
perfect
Pros:

good

2026-03-02 • via Nuitee
A
Andrea • solo_traveller • de
10
perfect
Pros:

good

2026-03-02 • via Nuitee
M
Marie • solo_traveller • de
10
good
Pros:

good

2026-03-02 • via Nuitee
A
Andy • solo_traveller • de
10
Pros:

good

2026-03-02 • via Nuitee
N
Norbert • extended_group • de
10
2026-02-28 • via Nuitee
C
Carolina • family_with_children • cl
10
suficiente
Pros:

entorno

Cons:

q pongan hervidro de agua

2026-02-26 • via Nuitee
D
David • couple • us
10
2026-02-14 • via Nuitee
J
Jim & Ty • couple • au
3
Iconic Hotel, wait until the renovations are complete in 2028 prior to booking!
Pros:

Historic hotel, great suite.

Cons:

Arrived in the middle of renovations, no prior notice given of these. The building work was constant, could not sit on the wrap around balcony of the suite we'd booked. The hotel was hosting an event and the external company had taken over the hotel. The guests were made to feel like an inconvenience and could not go anywhere in the hotel. What was supposed to be the pinnacle of our 6-week trip was, in reality, a waste of time and money.

2026-02-13 • via Nuitee
O
Olivia • couple • ie
7
Great location and hotel only one small niggle
Pros:

Location and view

Cons:

Towels were very small - I know it’s a minor detail but it’s a very expensive hotel-

2026-02-11 • via Nuitee
R
ricardo • extended_group • mx
8
2026-02-08 • via Nuitee
T
travelsnob60 • Business • Gaithersburg, Montgomery County, Maryland
8
Beware of the construction
Pros:

**Disappointing Operational Failures — Saved Only by Two Outstanding Employees**

Before getting into my stay, some broader issues need to be addressed.

The Beverly Hilton is shockingly bad at answering its published phone number. I called the evening of 1/27 to confirm my 1/29 check-in — the phone rang roughly 15 times before anyone answered. I called multiple additional times during my stay, including the evening of 2/3/26, and the phone was never picked up at all. This was *after* the hotel had cleared out from the Grammys, so there were no remaining excuses.

I was calling to extend my stay — a fairly basic request — and this level of inaccessibility is not what one expects from a top-tier (nearly five-star) hotel. I’m sure management will respond with a generic “we’re sorry we didn’t meet your expectations,” but how about properly training your staff instead? This clearly wasn’t an isolated incident and did not only affect me.

When I finally got through, I spoke with a young man and asked to be connected to a front desk representative named Dickey (who I’ll mention again — he was excellent). I was told no one by that name worked there. I explained that he absolutely did and spelled the name. At that point, the phone went silent.

I called back and reached a young woman who informed me — unlike the previous person — that I had not reached the front desk and that she would connect me with in-house reservations. Within two minutes, my extended stay was handled efficiently and professionally. Whoever that young man was should be spoken to. This is not the level of service expected at the Beverly Hilton. Management might consider sending some employees down the street to another hotel with “Beverly” in its name for a lesson in five-star hospitality.

Now to check-in.

Due to construction, the main entrance is closed, making it very unclear for drivers where to pull in. Some find it, some don’t. When I was dropped off, there was no one available to assist with luggage. I had to drag my heavy bags up the front stairs myself while staff looked on without offering help. I’m perfectly capable, but after traveling, assistance would have been appropriate. I later learned there was a ramp around the side — something no one mentioned while watching me struggle.

Be extremely careful where your room is located. There is massive construction underway, including major excavation at the front of the hotel. You do *not* want a room facing that area. I checked in around 10 p.m. and was stunned by the noise below — trucks, activity, constant disruption. I don’t mind city noise, but this was far beyond that.

I went to the front desk and was told construction would stop by 11 p.m. and not resume until 9 a.m. I requested a room change and was told none were available on the quiet side. Construction continued well past 1 a.m., and I was woken again at exactly 7:20 a.m. by truck backup alarms. It was a miserable night.

The next morning, I mentioned the noise to housekeeping staff, who informed me that some rooms on the quieter side were becoming vacant. I immediately went to the front desk and spoke with Dickey.

Dickey was a **superstar**. He moved me to a quiet room, handled everything seamlessly, and restored what had been a very poor experience. He also arranged for bellman Craig to assist me — and Craig was equally outstanding. Professional, attentive, and genuinely helpful. Thanks to the two of them, the remainder of my stay was excellent.

Management: please don’t respond with a canned apology. If you reply at all, make it clear you actually read this review.

2026-02-04 • via Tripadvisor