Hilton New Orleans Riverside

Hotels
•
Hilton Hotels & Resorts
8.4 (1325 reviews)
Two Poydras Street , New Orleans , US
+1 504-561-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Professional staff
Comfortable rooms
Cons:
High prices
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.8
Several mentions of cleanliness issues, including musty carpets and infrequent room cleaning.
Service
9.1
Overall positive experiences with staff, although a few negative experiences noted.
Location
9.3
Great location near the river and the French quarter, consistently praised.
Room Quality
8.3
Rooms were modern and well-maintained, but some complaints about mustiness.
Amenities
8.3
Good amenities available, but some are overpriced and the hotel overall feels dated.
Value for Money
7.8
Complaints of overcharging and high prices for services diminish perceived value.
Food and Beverage
7.8
Breakfast options considered expensive and lacking in quality.
Overall Experience
8.8
Mixed experiences overall, but positives balance the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Luxurious Accommodation

Located in the heart of New Orleans, Hilton New Orleans Riverside offers 4-star air-conditioned rooms with city views and top-notch amenities. Enjoy the convenience of room service and a 24-hour front desk, along with a range of services including an ATM, concierge, and tour arrangements.

Culinary Delights

Indulge in a delicious buffet or à la carte breakfast at the hotel's restaurant, featuring American, Cajun Creole, and Seafood cuisine. Vegetarian options are also available upon request, catering to all tastes and preferences.

Relaxation and Recreation

Unwind at the outdoor swimming pool or soak up the sun on the sun terrace at Hilton New Orleans Riverside. Explore nearby attractions such as Morial Convention Center, Union Station, and Mercedes-Benz Superdome for a memorable stay.

Book now for an unforgettable experience at Hilton New Orleans Riverside.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1325 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.8
D
Dounia • family_with_children • us
10
2026-10-14 • via Nuitee
G
Gylfi Tor • solo_traveller • is
10
Pros:

Great bedroom and beds cozy and comfy. The hotel was a lot more classy than I thought.
Greatest breakfast in 6 hotel trip was here. The omelet so good.
Top Location and nice bars.

2026-10-10 • via Nuitee
T
Tawanda • solo_traveller • us
6
Cons:

Parking is expensive when the rooms are already high

2026-09-17 • via Nuitee
A
Aneesia • couple • us
1
2026-09-16 • via Nuitee
S
Saito • solo_traveller • us
8
2026-09-14 • via Nuitee
G
Gastone • couple • us
4
It was okay!
Pros:

Location

Cons:

Parking too expensive, fridge entirely too small couldn’t fit a to go tray in it, and no microwave to reheat food that may have gotten cold!!!!

2026-09-08 • via Nuitee
S
Shanaeta • solo_traveller • us
10
2026-09-07 • via Nuitee
T
Thelmisha • couple • us
10
2026-09-07 • via Nuitee
G
Gerald • solo_traveller • us
6
Not happy with parking price and $30 a day surcharge will never stay there again and tell all my friends about the unexp
Cons:

$50 a night parking
$30 a day surcharge all unexpected when I book a room I want the totals charge upfront. These surprises can bust your budget for a vacation.

2026-09-04 • via Nuitee
E
Eric • extended_group • us
9
Gene the bartender is one of the best.
2026-09-04 • via Nuitee
J
JOACQUIN • couple • us
6
Nice property but staff is not aligned
Pros:

The hotel room was decent. It was clean.

Cons:

The room didn't have a microwave. After confirmation that my parking was paid and good to go by two separate front desk clerks, we received a call on the morning of check out about a parking fee that was due. They cut off our card in and out of the garage prior to 11 AM. So we were ultimately held hostage until a nice lady let us out because you can't deny us access in or out prior to check out time.

2026-08-31 • via Nuitee
K
Kizzy • solo_traveller • us
8
2026-08-29 • via Nuitee
G
Gomez • solo_traveller • us
8
2026-08-24 • via Nuitee
R
Rainell • solo_traveller • us
10
I had a wonderful stay each time I come to New Orleans this is my home away from home
Pros:

Close to everything safe

Cons:

Prices on drinks

2026-08-23 • via Nuitee
A
Amy • solo_traveller • us
10
2026-08-21 • via Nuitee
L
Luis • solo_traveller • pr
1
2026-08-20 • via Nuitee
J
jabari • solo_traveller • us
8
2026-08-18 • via Nuitee
I
Istvan • couple • hu
9
2026-08-18 • via Nuitee
A
Ali Nasser • family_with_children • ch
10
2026-08-15 • via Nuitee
Z
Z9132NIch • Couples
10
Happy Vacationer
Pros:

I love the ambiance of the hotel and the staff was very helpful respectful and knowledgeable about the area The hotel staff Lawrence was extremely helpful going out od way to help me locate a bag of Lay's Potato Chips making sure I felt secure in his direction Gos bless him

2026-08-14 • via Tripadvisor