New York Hilton Midtown

Hotels
•
Hilton Hotels & Resorts
7.4 (3141 reviews)
1335 Avenue of Americas , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location near train station
Helpful bellmen and friendly staff
Cons:
Poor service at times
Dirty and outdated rooms
Overpriced food and beverages
Long wait times and issues with check-in

Categories

Cleanliness
6.4
Reviews indicate dirty carpeting and damaged furniture, leading to a lower score.
Service
7.9
Service at the restaurant and bar varied, and there were complaints about check-in.
Location
9.9
Location is perfect, right near train station.
Room Quality
6.4
Comments about dim lighting, lack of space, and broken shade in the room.
Amenities
7.4
Amenities mentioned as standard but with some issues regarding the executive lounge.
Value for Money
7.4
Complaints about high prices and unexpected charges.
Food and Beverage
7.4
Breakfast was good, but some food options in the lounge were inedible.
Overall Experience
6.4
Overall negative experiences expressed due to various issues with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Luxurious Accommodations
The New York Hilton Midtown offers elegant rooms styled with maple wood furniture and marble bathrooms, providing a comfortable and upscale stay. Each room includes a flat-screen TV for entertainment.

Gourmet Dining
Indulge in delicious cuisine at Herb N’ Kitchen, offering a variety of seasonal salads, sandwiches, and brick oven pizza. The on-site coffee station ensures you can grab your favorite drink on the go.

Premium Amenities
Enjoy the 8,000-square-foot gym equipped with modern strength and cardio equipment, as well as free WiFi throughout the hotel. Take advantage of the 24-hour business center and concierge desk for a seamless stay.

Experience the ultimate blend of luxury and convenience at the New York Hilton Midtown. Book now for an unforgettable stay in the heart of Manhattan.

Important information:

Please note that the property will pre-authorize USD 75 per night for incidentals.

The mandatory resort fee includes:
WiFi for 3 devices
USD 20 beverage credit to be used in the Lobby Lounge or Bridges Bar
USD 10 food credit at Herb N' Kitchen, grab and go menu only
Local and toll-free callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Property Accessibility

Total Disability Score: 83.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, revolving_door
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 14
  • Room Max Guests Number: 6
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.4
Based on 3141 reviews
Cleanliness: 6.4
Service: 7.9
Location: 9.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 6.4
T
tomas alberto • family_with_children • co
1
Muy mala experiencia y siempre uso ese hotel
2026-09-19 • via Nuitee
E
Ernesto • family_with_children • mx
9
Muy bien ubicado y el servicio en general muy bueno de todo el personal
Pros:

El café muy bueno y la atención de las personas de la cafetería excelente

Cons:

los elevadores muy tardados

2026-09-18 • via Nuitee
S
Smithline • couple • us
9
Mostly verygood.
Pros:

Did not eat breakfast here.

Cons:

Price is too HGH forva very small room.

2026-09-18 • via Nuitee
B
Benito • solo_traveller • ar
5
2026-09-18 • via Nuitee
H
Hood • solo_traveller • es
9
Pros:

La ubicacion del hotel.

2026-09-17 • via Nuitee
D
Diego • extended_group • co
9
Pros:

La ubicación y el personal

Cons:

Aunque es por mantenimiento los ascensores estaban muy lentos

2026-09-16 • via Nuitee
R
Ricardo David • couple • mx
10
Cómoda
Pros:

La ubicación y la atención del personal

Cons:

No me gustó que hay que hacer mucha espera para poder usar el elevador, me tocó una espera de 15 minutos para poder subir a mi habitación

2026-09-14 • via Nuitee
A
AMER • solo_traveller • sa
10
2026-09-13 • via Nuitee
H
Hasan • family_with_children • tr
1
Otelin tek iyi olan şeyin konumu onun dışında hiçbir şeyi iyi değil ve bir gün eksik konaklamamıza rağmen ücret iadesini
Pros:

Konum

2026-09-13 • via Nuitee
R
Rodolfo • solo_traveller • ar
2
2026-09-13 • via Nuitee
H
Helen • couple • gb
10
2026-09-10 • via Nuitee
R
Ricardo • extended_group • cl
8
2026-09-10 • via Nuitee
J
Jerome • solo_traveller • fr
1
Pros:

The location of the hotel is fine.

Cons:

Only 1 elevator was functioning, too much time was lost every day just going up and down. Management did not address this situation. Speaking with other guests, this seems to be a recurrent issue.
The hotel has visibly not been renovated in a long time, everything feels old and chabby. Air Conditioning is unacceptably noisy.

2026-09-09 • via Nuitee
C
Christine • couple • us
8
Apart from the elevator it was good
Pros:

This is a well used property and the staff managed to keep it clean and were very efficient in the restaurant and cafes.

Cons:

The elevators were a disaster, some didn’t work and we had to use the house keeping elevator or the stairs!
Signage asked for our patience while they were updating the system but according to past visitors it was the same last year. Not acceptable for a hotel that has such a large patronage. The hotel was full of people attending the US Open, people shouldn’t have to wait for five minutes or more and then take the stairs. At times the stairwell was full of people and it felt like an evacuation.

2026-09-07 • via Nuitee
K
Kristin • couple • no
4
Pros:

God beliggenhet.

Cons:

Slitt og gammelt hotell. Lite hyggelig velkomst ved innsjekk. Dårlig service fra front-desk.
Vaskepersonalet var de hyggeligste.

2026-09-07 • via Nuitee
S
stijn • family_with_children • be
10
2026-09-03 • via Nuitee
A
Alexander • family_with_children • no
9
2026-09-02 • via Nuitee
K
Kimberly • family_with_children • us
9
Wonderful, we enjoy coming yearly!
Pros:

Location and beds/pillows very comfy!

Cons:

The air conditioning stayed at 71 despite my husband calling to get it looked at. It had been down to 68 day before.

2026-08-31 • via Nuitee
M
Masaru • couple • jp
8
Perfect for sightseeing but okay for stay
Pros:

Close to the places of our major interests.

Cons:

The structure of bathroom doesn’t seem fitting our Japanese culture.(flat level between shower portion and toilet one without partition

2026-08-31 • via Nuitee
H
hassan • solo_traveller • ae
7
Pros:

Not good over rated rooms price

Cons:

Not good

2026-08-28 • via Nuitee