Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Relaxing ambiance
Cons:
Loud music from the neighboring beach club

Categories

Cleanliness
8.91
Standard quality for this hotel tier.
Service
9.88
Extremely friendly and professional staff, especially Gabriel.
Location
9.42
Great location by the beach, ideal for relaxation.
Room Quality
8.87
Rooms were spacious and comfortable.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
9.36
Excellent value considering the location and service.
Food and Beverage
9.41
Breakfast was famous and highly praised.
Overall Experience
9.68
An extraordinary hotel experience with great staff and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:19

Property Description

Beachfront Paradise in Tulum

Luxurious Accommodations: Los Arrecifes, a 3-star hotel in Tulum, offers air-conditioned rooms with free WiFi and private bathrooms. Some rooms feature terraces and sea views, providing a touch of luxury during your stay.

Dining Experience: Indulge in an exquisite dining experience with an à la carte, continental, or American breakfast served at the property. The on-site restaurant and bar offer a variety of culinary delights to satisfy your cravings.

Convenient Location: Situated near Tulum Archeological Site and Parque Nacional Tulum, Los Arrecifes provides easy access to nearby attractions. With free private parking and a paid airport shuttle service, your travel convenience is our priority.

Experience elegance and comfort at Los Arrecifes - book your stay now for an unforgettable beachfront getaway in Tulum.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Adults stay for US$70 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 388 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.68
P
Pierre-Yves • solo_traveller • fr
9
Hôtel magnifique
Pros:

Hôtel magnifique sur la plage, très bien entretenu. Toute l'équipe est charmante et très à l'écoute. L'emplacement est parfait pour visiter les alentours.
Il y avait peu de monde et nous avons eu la chance d'être surclassés dans une grande chambre vue sur mer. Nous avons beaucoup apprécié cette attention.

Cons:

Le prix est trop élevé, sachant que la plage n'est pas praticable à cette époque de l'année à cause des sargasses. Mais c'est le cas dans tous les hôtels de Tulum où les prix semblent s'être envolés depuis ces dernières années...
Musique en continu dans le beach club voisin durant le week-end, mais l'hôtel n'y peut absolument rien.

2026-07-23 • via Nuitee
A
Arne • couple • be
10
2026-07-23 • via Nuitee
R
Raphaela • family_with_children • at
3
Zimmer toll, Frühstück auch ok
Pros:

Tolles Zimmer!

Cons:

Tagsüber und bis spät in die Nacht sehr laut, Club nebenan.
Viel Seegras im Sommer, stinkt.

2026-07-17 • via Nuitee
C
Catherine • family_with_children • gb
9
Pros:

The setting is absolutely beautiful overlooking the sea. The rooms are well appointed and comfortable. Martha, Gabriel and the team were so kind and we felt a well looked after in a way that you wouldn’t be in a larger hotel. Breakfast was delicious.

Cons:

I had read other reviews about the nightclub next door and we were in the closest room.From a sleep perspective it was no problem at all for us

2026-07-12 • via Nuitee
A
Arlet • couple • us
10
2026-07-09 • via Nuitee
N
Naji Gadi Maor • solo_traveller • il
10
Pros:

הכל היה מצויין גבריאל והצוות היו מקסימים ודאגו לכל צרכינו

2026-06-30 • via Nuitee
I
Ignacio • solo_traveller • us
10
2026-06-24 • via Nuitee
M
michele • solo_traveller • us
10
Stayed in paradise where I can see sunrise each morning that I wake up.
Pros:

I have sea view from my room.

Cons:

Nothing really. The seaweed problem on the beaches of Tulum is a global-warming effect.

2026-06-18 • via Nuitee
A
Alexander • solo_traveller • au
10
Pros:

Great time there, Gabriel and the staff were awesome - comfy room!

2026-06-17 • via Nuitee
Z
Zohar • extended_group • il
10
The best hotel in Tulum!
Pros:

What an amazing staff! The lovely Gabriel welcomed us so warmly right from the start and took care of everything we needed. Even when I wasn't feeling well, he checked in on me, asked how I was doing, and offered to help. I truly appreciate it. The wonderful Alejandro looked after us every single morning, doing everything with a huge smile and providing top-notch service! He is the best! I was so happy to stay with you.
Thank you so much. The best hotel :))

The rooms are clean and beautiful, breakfast is excellent.

2026-06-03 • via Nuitee
D
Debora • extended_group • de
7
Non ci tornerò, ho preferito decisamente Cancún e Playa del Carmen ancora di più Mèrida, anche se non è sul mare è inter
Pros:

Della struttura mi è piaciuta la stanza e lo staff gentilissimo

Cons:

Il fatto di non avere pensato a mettere almeno una piccola piscina, visto che il problema dell’invasione delle alghe sargasso c’è da ben cinque anni, mi hanno detto. Il che significa che si sta in spiaggia, in un posto abbastanza isolato come Tulum, dove per allontanarsi e vedere qualcos’altro, bisogna pagare almeno 25 € di taxi dal momento che non c’è neanche un autobus che ti possa collegare con un’altra zona o cittadina. Anche affittare un motorino o qualcosa del genere, è carissimo sembra che ritengano che agli occidentali i soldi crescano sugli alberi. Per cenare ci sono prezzi esagerati in qualsiasi ristorante, tipo sei gamberi, 35 € , una bistecca 32 €.

2026-06-03 • via Nuitee
C
Christy • couple • us
10
Amazing time and we will be returning
Pros:

The view was stunning. The staff was so welcoming !

2026-05-30 • via Nuitee
A
ananda • solo_traveller • br
8
2026-05-30 • via Nuitee
C
Carolina • couple • ch
10
Pros:

Das Hotel ist sehr familiär, sauber und hat einen guten Standort neben den anderen Hotels am Strand. Der Strand ist direkt vor dem Hotel und alles war sauber und ordentlich. Wir fühlten uns sehr wohl. Vom Personal waren alle sehr nett. Die, die das Hotel leiten, sind sehr hilfsbereit und geben Tipps.Auch das Servicepersonal im Restaurant war so unglaublich lieb und fröhlich, dass wir gerne da frühstückten und assen! Das Essen war auch sehr gut, es gab grosse Portionen zum Abendessen und alles war lecker. Dies alles trug dazu bei, dass wir uns in dem Hotel sehr wohl fühlten. Würde es wieder buchen.

Cons:

Nichts.

2026-05-26 • via Nuitee
T
Thales • couple • br
9
Beautiful stay in Tulum
Pros:

Great stay. The hotel was beautiful and beachfront, and the staff were always willing to help with anything. Food at the hotel was great too. If you want a peaceful time at the beach, you don't even need to leave the property.

Cons:

The power went out for a couple of nights while we were there (after 2 AM), but there were no issues ,the staff informed us in advance that it was going to happen, so all good.

2026-05-20 • via Nuitee
P
Polina • couple • us
10
Thank you so much it was excellent
Pros:

Amazon aka clean place the service is really good

2026-05-18 • via Nuitee
L
Louisa • solo_traveller • de
10
Pros:

Es war unglaublich.
Gleich als erstes... wir sind Raucher.
Hier darf man Rauchen - auch am Balkon!

Gabriel der "Besitzer" (nehme ich an) hat sich wirklich um einfach alles gekümmert. Egal ob wir ein Taxi benötigt haben oder sonst irgendeinen Tipp für eine Tour oder eine Restaurantempfehlung. Ebenso war das Essen im Hotel wirklich TOP. Das Frühstück war extrem lecker und auch alles andere.
Ich kann mich wirklich nur bedanken. Mitten im der Hotelzone so einen Wohlfühlort zu schaffen ist der wahnsinn.
Kaum ist mal zur Tür reingekommen war man absolut entspannt. Die Cocktails kann ich ebenso nur wärmstens empfehlen.
Unterm Strich kann ich nur sagen: falls ihr in die Hotelzone von Tulum wollt MÜSST ihr euch für diesen paradiesischen Ort entscheiden.
Die Beschwerden zur Musik kann ich überhaupt nicht nachvollziehen.
Das Meeresrauschen war eigentlich schon lauter^^ und die Musik lief auch nur ab 12 Uhr Mittags bis circa 19 Uhr
Und wir fanden Sie angenehm anstatt störend
Hängematte, Strandbereich alles TOP

1000 Dank nochmal an das komplette Hotelpersonal
♡♡♡♡

Nur als kleiner Hinweis: Falls Ihr eine Tour bucht müsst Ihr IMMER mim Taxi zu irgendeinem Abholort fahren welches umgerechnet einfach 20 Euro kostet -.- daher Lage nicht als ausgezeichnet bewertet

Cons:

Man könnte vielleicht noch Kissen auf den Stühlen der Terrasse platzieren
;)

2026-05-14 • via Nuitee
S
Samuel • couple • us
9
Very friendly staff. Location is great
Pros:

Location and view of the beach

Cons:

The music can be a little loud from the club next door but tolerable

2026-05-13 • via Nuitee
M
Marta • couple • pl
10
Perfecto 👌❤️
2026-05-12 • via Nuitee
H
hafida • extended_group • lu
8
Parfait
Pros:

La gentillesse du personnel ainsi que leur disponibilité

Cons:

Malheureusement nous avons eu des sargasses donc nous n avons pas pu nous baigner

2026-05-09 • via Nuitee