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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Accessible parking
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Parking garage
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
At the Hilton Portland Downtown, indulge in down comforters, allergen-free pillows, and Signature bath products for a luxurious stay. Enjoy in-room coffee/tea facilities, a hairdryer, and ironing amenities for your convenience.
Gastronomic Delights
Savor American gastro pub cuisine at HopCity Tavern, featuring a selection of local microbreweries and Northwestern wines. Open all day, satisfy your cravings for breakfast, lunch, dinner, or a late-night bite without leaving the hotel.
Convenient Location
With The Max Lightrail a stone's throw away, explore nearby attractions such as the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Plus, easy access to the Moda Center and Providence Park makes entertainment and sports events a breeze.
Book your stay at Hilton Portland Downtown for a memorable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 5.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 55 per day.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Rodrigues on the front desck welcomed us very well . The visit was so amazing we had a wonderful housekeeping experience
It was a clean and well managed hotel.
I wish it had a pool.
The room was small and cramped. Same for the bathroom, nowhere really to put all of your toiletries.
The main issue I had was they charged $45 per night for parking which was not indicated when I booked. Additionally the parking was really tight spaces with sharp winding entrances and exits. The hotel needs more staff. The front desk wait was way too long and on several occasions when I called for guest services or the front desk, no one even answered.
Beautiful hotel. Good location. Large room. Nice restaurant and bar area. Good service. Would stay there again.
L’hôtel est très bien placé avec une vue magnifique, c’est très comfortable assez grand et bien équipé.
Le personnel a l’accueil est à la limite du désagréable, aucun sourire, pas un mot gentil, ils n’ont clairement pas envie d’être ici et n’ont pas compris le sense du terme « hospitality » le personnel de ménage en revanche était adorable
excellent location
We stayed here for one night, and at 9 PM a loud, constant noise started, making it impossible to sleep. We called the staff four times, and they treated us as if we were fools.
On the first call, we explained the problem, and they said they would send an engineer to check our room. We waited almost 30 minutes and called again. On the second call, a different person answered and acted as if the complaint had never been reported. They said once more that they would send an engineer. Another hour passed, and no one showed up.
We called a third time to ask if they were actually going to resolve the issue because we were unable to sleep. The staff member said the engineer was right next to them and would come immediately. We also asked to move to another room, but they claimed the hotel was fully booked, which was a lie, since we checked their website and saw that three rooms were available. Unsurprisingly, no one ever came to our room.
The experience was sleeping in a noisy room and being treated disrespectfully. I will never come back to this hotel, and I strongly recommend that no one books a room here.
Location:
The location is excellent. It’s within easy walking distance of many of Portland’s top attractions, restaurants, shopping, and public transportation. We rarely needed a car during our stay, making it a great base for exploring the city.
Value:
The hotel offers great value for its downtown location. The rooms are modern and comfortable, and the overall experience exceeded our expectations. We felt we received excellent quality for the price.
Cleanliness:
The hotel was spotless throughout our stay. Our room was very clean, well maintained, and housekeeping did an excellent job. Everything felt fresh and comfortable, which made our stay even more enjoyable.
Service:
A special thank you to Rodrigo at the front desk. He was incredibly friendly, welcoming, and helpful throughout our stay. He answered our questions with patience and made us feel genuinely appreciated as guests. His excellent customer service made a great impression and contributed to a wonderful experience at the hotel.
This hotel is beautiful. However, by far one of the worst experiences with a Hilton property. From the lack of service at the front desk to overselling Valet Parking, this hotel's management needs a wake up call. As a noted above, the secured parking which we paid $59.00 for was oversold. We were given the option to self park (no refund offered) but with two recent break in's that didn't seem like a good choice since we had three sets of golf clubs and carts in the vehicle. The solution the valet came up with was to park our car at the front entrance all night since they had no other place to put it.
The next morning, my family entered the dining room to have breakfast and every table was dirty. When the waitstaff approached and encouraged us to take a seat we commented that all the tables were dirty. The lady replied "I know, I can't keep up and I just can't take this anymore" and walked away. The manager on duty's response was "I'm sorry that happened". Didn't try to get the dining room cleaned up so we could eat, didn't offer anything but a rather lame apology and moved on to "helping" the next guest.
I did call the hotel later and they refunded our valet parking charge which was the right thing to do since we didn't receive that service.
One other positive, the rooms were clean and well furnished. The bathrooms were modern and lovely.
There was some kind of smell
There was some kind of smell
The location was conveniently located in downtown Portland.
The room smelled dirty and was not deodorized. There was a cotton ball on the floor upon our arrival.
The system for parking was not clear.
Nice staff. Very responsive.
Not a fan of the flower smell in the lobby but other than. Great hotel
Me tocó una habitación muy confort
Great location
Parking rate overnight
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