Hilton Portland Downtown

Hotels
•
Hilton Hotels & Resorts
8 (462 reviews)
921 Southwest Sixth Avenue , Portland , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good food quality
Cons:
Cleanliness issues
Bar service delays
Unfriendly front desk staff

Categories

Cleanliness
7.39
Reported issues with bathroom cleanliness in reviews, but overall rooms were mentioned as clean.
Service
8.36
Staff were frequently noted as friendly and helpful, with specific commendations for individuals.
Location
8.4
Great location highlighted in multiple reviews, adding to convenience.
Room Quality
7.85
Rooms are described as clean and comfortable with good amenities.
Amenities
7.88
General satisfaction with room amenities, although some areas like the bar service were noted as lacking.
Value for Money
7.84
Prices described as reasonable for the level of service and comfort provided.
Food and Beverage
8.39
Positive feedback on food quality in the restaurant, though mention of bar service issues.
Overall Experience
7.86
Overall a decent stay with room for improvement, particularly in cleanliness and some service areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:29

Property Description

Luxurious Amenities
At the Hilton Portland Downtown, indulge in down comforters, allergen-free pillows, and Signature bath products for a luxurious stay. Enjoy in-room coffee/tea facilities, a hairdryer, and ironing amenities for your convenience.

Gastronomic Delights
Savor American gastro pub cuisine at HopCity Tavern, featuring a selection of local microbreweries and Northwestern wines. Open all day, satisfy your cravings for breakfast, lunch, dinner, or a late-night bite without leaving the hotel.

Convenient Location
With The Max Lightrail a stone's throw away, explore nearby attractions such as the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Plus, easy access to the Moda Center and Providence Park makes entertainment and sports events a breeze.

Book your stay at Hilton Portland Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 5.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 462 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Alvarez • solo_traveller • co
1
2026-03-14 • via Nuitee
G
Groves • solo_traveller • ie
10
Amazing stay. Everything was perfect
Pros:

Friendly staff, clean facilities, great location

2026-03-10 • via Nuitee
K
Kanisha • couple • us
10
Pros:

Love the staff in the dinner area

2026-03-09 • via Nuitee
C
Christina • couple • us
10
2026-02-22 • via Nuitee
T
Taurean • couple • us
10
2026-01-31 • via Nuitee
A
Alberto • couple • us
10
Pros:

The front desk people were so nice! They were my first impression and they definitely did a great job.

Cons:

Pop corn ceilings

2026-01-25 • via Nuitee
B
B3070CQjessec • Business
2
Silence is not accountability.
Pros:

This is hard to write—but it needs to be said.
After spending over $70,000 as a loyal Gold member with Hilton, this is how my experience was handled after an incident involving a Hilton security employee:
I was called a racial slur. N.......
I was verbally insulted. N.... You must be crazy
I was threatened. I know what room you are in I will see you later
Instead of accountability, I was told there was “zero evidence” it happened.
I was told I had no right to respond after being treated that way.

The proposed resolution?
• 75,000 Hilton Honors points
• One night reimbursed
• A one-sided legal agreement designed to protect the company—while putting me at risk if I spoke up if this was to happen to me again on a Hilton property.

Let me be clear:
I’m not asking for sympathy.
This is about accountability.

No customer—no human being—should be told their dignity doesn’t matter because a corporation has deeper legal resources. When companies hide behind legal language instead of addressing harm, they send a dangerous message: your voice doesn’t count.

This is wrong. Period.

Call to Action Hilton Portland Downtown, Mike McLeod I challenge you to do better:
Acknowledge the harm instead of dismissing it
Commit to real accountability—not silence
Invest in training, oversight, and policies that protect guests from this ever happening again
And to anyone reading this: don’t stay silent when something is wrong.

Awareness is the first step toward change.

We can—and must—expect better.

2026-01-23 • via Tripadvisor
M
MissChristinaDress • family_with_children • us
2
Cons:

i was given a violation report saying I was smoking in my room and I certainly did not smoke anything in the Hilton or on the propery whatsoever, as i am a non smoker. My guests do not smoke either. We did notice a smell of stale cigarette smell outside of the main door to out room (325).,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, , //////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////&...

2026-01-21 • via Nuitee
S
Sebastian • couple • us
10
2026-01-20 • via Nuitee
L
Lisa • family_with_children • us
9
2026-01-19 • via Nuitee
Z
Ziminia • couple • us
1
2026-01-19 • via Nuitee
L
lisa • extended_group • us
8
Pros:

The lock had wood splinter and the deadbolt barely locked

Cons:

The locking looked like some tried to break in

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
7
Very close to Fox Tower building, which we needed..
Pros:

Nice view from 19th floor! Comfortable bed, big TV, fast elevator. Valet staff were courteous.

Cons:

Parking was expensive at motel. Water bottles in room were extra cost.. no non-parking garage parking in near area..

2026-01-19 • via Nuitee
T
TamiraJahn'e • couple • us
9
2026-01-05 • via Nuitee
V
Veronica • family_with_children • us
5
It was Decent.
Pros:

The lobby.

Cons:

The fact that the bathroom wasn’t all that clean, not to mention you can’t even watch YouTube on the tv.. ridiculous especially for the amount I paid.

2026-01-03 • via Nuitee
B
Binta • couple • us
8
2025-12-27 • via Nuitee
E
Edward • couple • gb
10
2025-12-19 • via Nuitee
K
Kelly • couple • us
8
2025-12-18 • via Nuitee
J
Jose • family_with_children • us
10
It was nice and clean
Pros:

Great location, clean and great customer service

Cons:

Location

2025-12-15 • via Nuitee
S
spelkey56 • Couples • Eugene, Oregon
6
Sad
Pros:

We have stayed her before several times. Nice hotel, nice rooms, clean and comfortable. Unfortunately this time we had some problems. First room assigned it us had a towel hook that came out of the wall. We requested another room and was accommodated. At the end of the night we went down to the lounge bar and found it closed. We thought that was odd considering it was only 10 on a Saturday night. We checked the sheet at the front desk that said they closed at 11. I asked a young man at the front desk what was going on. He gave me the most ridiculous answer I have ever heard about a group that contracted it and well I just don’t know what to say it was so stupid. All the lights were out and there was no one around. Why didn’t he just tell me the truth? We had words but he was just condescending so I walked away. Sad to say but this is my last stay here.

2025-12-14 • via Tripadvisor