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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Currency exchange
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Paid WiFi
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Modern Rooms and Amenities
The Hilton San Francisco Union Square offers modern rooms equipped with a flat-screen HDTV, coffee machine, and luxurious Crabtree & Evelyn bathroom amenities. Enjoy the convenience of an alarm clock with MP3 player connection for personalized entertainment.
Health Club and Dining Options
Indulge in the 2,800 square-foot health club and outdoor whirlpool for relaxation. Experience a culinary delight at Urban Tavern with its extensive dinner menu in an artistic setting. Unwind at the lounge area offering a selection of sophisticated snacks and drinks.
Prime Location and Special Offer
Conveniently located in downtown San Francisco, just a short walk from the Powell Street subway station, this Hilton is near popular attractions. Book now to take advantage of the $25 food and beverage credit, $25 Tower Tours credit, and Premium WiFi included in the mandatory Destination Fee.
Please note:
There is a per night incidental charge that is refundable after inspection.
Due to fire code policies, 1 extra bed/baby cot is only available in King Rooms. Any type of crib or extra bed needs to be requested from Hilton San Francisco Union Square.
Pets up to 34 kg (75 lbs) are permitted, and charges are applicable. Please notify Hilton San Francisco Union Square if you have further pet questions.
If a guest books a room that offers a breakfast-included rate, this room will provide breakfast for 2 guests. All additional guests will be charged.
Guests must join the Hilton Honors loyalty program in order to receive free WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and costs USD 12.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 74.10 per day.
Location
Guest Reviews
I had the most wonderful time at this beautiful hotel. From my check-in with Kaira, to a wonderful concierge person named Javier. I was there to celebrate my birthday. Ms. Kaira made my check-in very pleasant. I was visiting from San Diego, arriving almost at 1 a.m. The people at the Herb Kitchen were simply amazing. Also, my bartender, Mr. Craig or Greg (if not mistaken), was fantastic. He definitely knew how to make my drinks. And last to the man for concierge in the pm shift on Thursday afternoon. Thank you for recommending me to John Grills was a fantastic place to finish celebrating my birthday. I was very pleased with the service and would definitely be coming back. I highly recommend this location. Very close to everything to do, like taking the city tour and the Fisherman's Wharf.
Thank you for the great experience :)
Nothing
The facility looks like a homeless shelter
I stay here monthly with work. They hotels in a great location very accessible. All staff are so friendly and helpful. They have an amazing roof top bar serving some amazing cocktails and wines. Rooms all spacious and great comfy beds.
TL;DR elevators got stuck for 42 minutes plus heard it got stuck again a couple to days later.
I’m writing to follow up on a safety incident during my recent stay at the Hilton in San Francisco.
On 1/21, I was trapped in a hotel elevator for approximately 42 minutes along with multiple other guests. The elevator became uncomfortably warm, and the San Francisco Fire Department assisted in getting us out. While I understand that mechanical issues can happen, the experience was distressing, and the hotel declined any service recovery when I raised it on site or any goodwill.
What prompted me to write this out now is that I’ve since learned the same elevator became stuck again a couple of days later, involving another group of guests. Given the short timeframe between incidents, I’m concerned this may indicate an unresolved safety or maintenance issue.
Tried reaching out personally through chat because no email is provided and I was left waiting for someone to get back to me for 40+ minutes and eventually gave up
The view was beautiful from our room balcony. I loved the top bar it was 100% the best view of San Francisco
Loved everything
Loved the room and view hotel staff was great.
The city scape restaurant. Staff was rude, food portions small and not good. (Lady at bar was nice) other servers at tables horrible service.
The location was perfect.The room was beautiful and clean, and the staff was super kind
We absolutely love this place and continue to stay here. Time and time again, when we come to San Francisco and do anything in union. Square, the location is wonderful and it is near so many amenities and things to do. We love to come here and ice skate every Christmas. Eve.
Breakfast was good
No sauna or steam room near the gym. For a hotel this size, I was expecting it
Its a good business hotel
Location
Super ek hotel
Sky Bar 🔥 best experience.
Wait time for check in.
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