Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
High food prices
Parking costs

Categories

Cleanliness
7.01
Some concerns noted about cleanliness of the sofa in the room.
Service
8.48
The staff were described as wonderful, amazing, and super helpful throughout multiple reviews.
Location
8.52
Multiple mentions of a great location close to popular attractions.
Room Quality
7.97
The room was described as spacious with a great view, though issues with thermostat control were mentioned.
Amenities
7.5
Basic room amenities with some issues noted; certain features unavailable due to season.
Value for Money
7.46
Concerns raised about charges for amenities and overall value when compared to similar properties.
Food and Beverage
7.01
Breakfast options limited and lacking variety according to guest reviews.
Overall Experience
8.48
Overall pleasant stay with positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:14

Property Description

Modern Rooms and Amenities
The Hilton San Francisco Union Square offers modern rooms equipped with a flat-screen HDTV, coffee machine, and luxurious Crabtree & Evelyn bathroom amenities. Enjoy the convenience of an alarm clock with MP3 player connection for personalized entertainment.

Health Club and Dining Options
Indulge in the 2,800 square-foot health club and outdoor whirlpool for relaxation. Experience a culinary delight at Urban Tavern with its extensive dinner menu in an artistic setting. Unwind at the lounge area offering a selection of sophisticated snacks and drinks.

Prime Location and Special Offer
Conveniently located in downtown San Francisco, just a short walk from the Powell Street subway station, this Hilton is near popular attractions. Book now to take advantage of the $25 food and beverage credit, $25 Tower Tours credit, and Premium WiFi included in the mandatory Destination Fee.

Important information:

Please note:

There is a per night incidental charge that is refundable after inspection.

Due to fire code policies, 1 extra bed/baby cot is only available in King Rooms. Any type of crib or extra bed needs to be requested from Hilton San Francisco Union Square.

Pets up to 34 kg (75 lbs) are permitted, and charges are applicable. Please notify Hilton San Francisco Union Square if you have further pet questions.

If a guest books a room that offers a breakfast-included rate, this room will provide breakfast for 2 guests. All additional guests will be charged.

Guests must join the Hilton Honors loyalty program in order to receive free WiFi.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 12.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 74.10 per day.

Location

Guest Reviews

7.8
Based on 1779 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 8.48
R
Russell • solo_traveller • gb
10
Was a lovely place great location San Francisco is amazing
Pros:

Location, excellent

Cons:

Swimming pool bar restaurant,

2026-04-10 • via Nuitee
M
Markus • couple • de
3
Cons:

Die Erstattung Refund von 1.030$ did Not take place until today Because no communication between Hilton Front desk and booking.
Shame on you!
I have invoice and Credit confirmation
So send IT to booking

2026-04-09 • via Nuitee
K
Kelly • couple • us
10
Pros:

Staff was very nice. Room and bed were very comfortable. Views from the room were beautiful. Location is ideal.

2026-04-09 • via Nuitee
J
Jaylyn • family_with_children • us
10
2026-04-09 • via Nuitee
F
Florence • extended_group • us
10
2026-04-08 • via Nuitee
A
Amro • family_with_children • us
8
Overall it was a good stay despite the fact that the rooms were not ready due to short staff and the high unreasonable d
2026-04-08 • via Nuitee
V
Veronica • couple • us
2
Not satisfied
Cons:

There was a bad smell in our room we asked for room deodorizer or refresh.

The staff stated they would send room service but didn’t seem like it made a difference.

Stains on shower curtains not sure how often they are cleaned /changed .

2026-04-06 • via Nuitee
J
Joanna L • extended_group • pl
10
2026-04-06 • via Nuitee
B
Ben • solo_traveller • nz
8
2026-04-05 • via Nuitee
R
Roy • family_with_children • be
3
Treurig hotel
Pros:

Ligging

Cons:

Het is een oud hotel dat niet meer aan het label Hilton voldoet.

2026-04-05 • via Nuitee
E
Echenique • couple • ar
9
Muy recomendable, ir sin auto
Pros:

Las instalaciones, la ubicación

Cons:

Que te cobran u$70 dólares por día de estacionamiento, te obligan a irte a otro lado que sale 35/40

2026-04-04 • via Nuitee
T
Tod • couple • ch
6
2026-04-02 • via Nuitee
J
Jaime • solo_traveller • us
7
Great
Pros:

The location

Cons:

NA

2026-04-01 • via Nuitee
C
Claudia • family_with_children • us
10
Pros:

Very Clean the Hotel , nice staff, a beautiful View from our room.

2026-03-30 • via Nuitee
J
James • solo_traveller • gb
10
Excellent hotel will stay again
Pros:

Excellent hotel, comfy bed & linen, refined shower products, top notch aircon, wonderful pool and solarium, great gym, well stocked onsite shop, bar and helpful staff

Cons:

Could be improved with better water pressure in shower, better room coffee machine,

2026-03-28 • via Nuitee
C
Claudia • family_with_children • us
5
2026-03-27 • via Nuitee
D
david • couple • au
10
2026-03-27 • via Nuitee
L
Laurent • solo_traveller • jp
5
2026-03-26 • via Nuitee
F
Francisco • couple • us
10
7/10
Pros:

The view

Cons:

How the attitude of the receptionist changes when she saw we were different then most people there don’t know if it was because of age or ethnicity

2026-03-26 • via Nuitee
D
Deanna • couple • us
8
2026-03-25 • via Nuitee