Glass Light Hotel & Gallery, Autograph Collection

Hotels
Autograph Collection
9.1 (580 reviews)
201 Granby Street , Norfolk , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Noisy at times
Parking issues
Dirty windows

Categories

Cleanliness
8.4
Some complaints about dirty windows and worn furniture.
Service
9.9
Staff is consistently described as friendly and helpful.
Location
9.9
Hotel is close to restaurants, wine shops, and the cruise port.
Room Quality
8.4
Rooms are spacious but some issues like noise present.
Amenities
8.9
Great amenities like a gallery and bar but lacking a microwave.
Value for Money
8.9
Good overall experience, but some complaints about pricing.
Food and Beverage
8.9
Food is delicious but pricey at the restaurant.
Overall Experience
9.5
General consensus is a beautiful stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:25

Property Description

Luxurious Accommodation: Set in Norfolk, Glass Light Hotel & Gallery, Autograph Collection offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and plush bedding.

Convenient Facilities: Guests can enjoy concierge services, a fitness centre, and a restaurant on-site. The 24-hour front desk, free WiFi, and luggage storage make your stay hassle-free.

Nearby Attractions: Explore Topgolf Virginia Beach just 11 km away, or visit Mount Trashmore Park and Virginia Beach National Golf Club a short drive from the hotel.

Experience sophistication and comfort at Glass Light Hotel & Gallery, Autograph Collection. Book now for an unforgettable stay in Norfolk!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 19 per day.

Location

Guest Reviews

9.1
Based on 580 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.5
P
Perry solo_traveller us
9
2026-07-03 via Nuitee
V
Victor solo_traveller us
10
2026-07-03 via Nuitee
B
Benjamin family_with_children au
10
Loved our stay here. Can’t wait to come back.
Pros:

Amanda behind the bar was an absolute legend.

Cons:

Nothing at all

2026-07-01 via Nuitee
D
Darlene couple us
10
Pros:

We came for Sail250 Tall Ships event. The location was great! The restaurant is elegant and the food superb. The staff was friendly and helpful.

2026-06-25 via Nuitee
P
Peter couple us
8
Perfect location, nice people, skip breakfast--there are better options outside the hotel.
Pros:

Breakfast was a low point, wife's salmon bagel was barely tosated and my home fries were just a large 'tater-tot'.

2026-06-25 via Nuitee
E
Eric couple us
10
2026-06-22 via Nuitee
D
DHodgkinson solo_traveller gb
8
2026-06-22 via Nuitee
S
Sarah couple us
9
Loved
Pros:

Great linens, great style, sink and lighting were exceptional. Couldn’t ask for a better location.

Cons:

N/A

2026-06-20 via Nuitee
J
Jason solo_traveller us
3
I'll go back to the beach next time I'm in the area.
Pros:

Not much. I slept well so it met the minimum requirements. The TV connected well to my iPhone via bluetooth.
Saw a nice sunrise from my room window. That was nice.

Cons:

Glass Light is a soulless warehouse for storing people at night. I got in late, about 10pm, and the doors were locked, no indication of how I should proceed.
I walked around back and followed a staff member entering through a back door. They didn't ask who I was or why I was carrying bags into the back entrance.
when I found my way to the registration desk the person there blithely told me they lock the doors at nine and I need a room card to get in. No curiosity about how I broke through this military strength security system. The decor is harsh post industrial dystopia. Only the bedding was soft.

2026-06-17 via Nuitee
T
Terrell couple us
10
2026-06-15 via Nuitee
D
Dana couple us
10
Excellent dining experience followed by a comfortable stay
Pros:

Classy little boutique hotel in downtown Norfolk

2026-06-13 via Nuitee
C
Colette solo_traveller us
9
2026-06-04 via Nuitee
T
Taylor couple us
10
Beautiful art, rooms, and great staff
Pros:

Beautiful property and staff who went above and beyond to make your stay great. Highly suggest the valet parking, as the location is on a busy city street.

2026-05-31 via Nuitee
D
Dr Esme couple us
9
Perfect location
Pros:

Location

Cons:

You heard the noise from the elevator

2026-05-28 via Nuitee
L
Lynette couple us
10
Pros:

I had a great experience

2026-05-26 via Nuitee
R
Renita solo_traveller us
10
Women's Conference Stay
Pros:

This place was better than expected. Better than the pictures. CLEAN, super bright hallways and decor. Staff was FANTASTIC and went, in my opinion, above and beyond. Would ABSOLUTELY RECOMMEND and would stay again. Hailey at the front desk provided us with outstanding guest service and the manager on her shift (forgive me for not recalling your name) She was ALSO gave us phenomenal gest services as well. Very pleased with the friendly, kind staff on all the nights of our stay. Gooooood JOB!!!

Cons:

Nothing not to like. Would stay here always if needed. Great rooms and bright, modern, CHEERY decor!!

2026-05-23 via Nuitee
J
Joseph solo_traveller us
6
Pros:

Nice clean hotel and welcoming staff.

Cons:

Valet packing. Needs more room for cars waiting to be parked. My car and others behind me blocked traffic while waiting.

2026-05-14 via Nuitee
J
Jamel solo_traveller us
10
2026-05-09 via Nuitee
D
Deyana solo_traveller us
10
2026-05-07 via Nuitee
S
Shanese couple us
10
2026-04-27 via Nuitee