Glass Light Hotel & Gallery, Autograph Collection

Hotels
•
Autograph Collection
9.1 (567 reviews)
201 Granby Street , Norfolk , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Noisy at times
Parking issues
Dirty windows

Categories

Cleanliness
8.4
Some complaints about dirty windows and worn furniture.
Service
9.9
Staff is consistently described as friendly and helpful.
Location
9.9
Hotel is close to restaurants, wine shops, and the cruise port.
Room Quality
8.4
Rooms are spacious but some issues like noise present.
Amenities
8.9
Great amenities like a gallery and bar but lacking a microwave.
Value for Money
8.9
Good overall experience, but some complaints about pricing.
Food and Beverage
8.9
Food is delicious but pricey at the restaurant.
Overall Experience
9.5
General consensus is a beautiful stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:25

Property Description

Luxurious Accommodation: Set in Norfolk, Glass Light Hotel & Gallery, Autograph Collection offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and plush bedding.

Convenient Facilities: Guests can enjoy concierge services, a fitness centre, and a restaurant on-site. The 24-hour front desk, free WiFi, and luggage storage make your stay hassle-free.

Nearby Attractions: Explore Topgolf Virginia Beach just 11 km away, or visit Mount Trashmore Park and Virginia Beach National Golf Club a short drive from the hotel.

Experience sophistication and comfort at Glass Light Hotel & Gallery, Autograph Collection. Book now for an unforgettable stay in Norfolk!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 19 per day.

Location

Guest Reviews

9.1
Based on 567 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.5
R
Renita • solo_traveller • us
10
Women's Conference Stay
Pros:

This place was better than expected. Better than the pictures. CLEAN, super bright hallways and decor. Staff was FANTASTIC and went, in my opinion, above and beyond. Would ABSOLUTELY RECOMMEND and would stay again. Hailey at the front desk provided us with outstanding guest service and the manager on her shift (forgive me for not recalling your name) She was ALSO gave us phenomenal gest services as well. Very pleased with the friendly, kind staff on all the nights of our stay. Gooooood JOB!!!

Cons:

Nothing not to like. Would stay here always if needed. Great rooms and bright, modern, CHEERY decor!!

2026-05-23 • via Nuitee
J
Joseph • solo_traveller • us
6
Pros:

Nice clean hotel and welcoming staff.

Cons:

Valet packing. Needs more room for cars waiting to be parked. My car and others behind me blocked traffic while waiting.

2026-05-14 • via Nuitee
J
Jamel • solo_traveller • us
10
2026-05-09 • via Nuitee
D
Deyana • solo_traveller • us
10
2026-05-07 • via Nuitee
M
Maria Louise • couple • us
9
Pros:

Super clean rooms, clean sheets

2026-04-27 • via Nuitee
S
Shanese • couple • us
10
2026-04-27 • via Nuitee
D
Duane • couple • us
9
2026-04-27 • via Nuitee
K
Kyle • solo_traveller • us
1
2026-04-24 • via Nuitee
H
Hannah • solo_traveller • us
8
2026-04-23 • via Nuitee
K
Kimberly • couple • us
10
Pros:

A truly enjoyable experience from beginning to end. The hotel staff were friendly and efficient with check in. The room was clean, beautifully decorated and had a spacious, thoughtful and comfortable layout. The bed and pillows were comfortable; oversized shower with great water pressure and plenty of hot water; multiple mirrored vanity areas; nice sized wardrobe with drawers for storage; high quality linens and towels. The bar on the ground level has a nice cocktail menu and the bartenders were very hospitable. Will definitely stay again when visiting Norfolk.

2026-04-21 • via Nuitee
M
Michaels • couple • us
5
The disappointments and may lead us to avoid returning but not sure if there are any other choices
Pros:

Glass sculptures are beautiful as are the glass sinks in the rooms. The bar hostess was very friendly. Room size was excellent and TV worked easily.

Cons:

Arrival was most disappointing. the Valet blocked only parking space with own car and the front desk was rather unfriendly. All this can be corrected by management. Culture seemed to involve doing as little as possible for guests and having an attitude with clear evidence of lack of training. Our room offered a coffee machine but no outlook to plug it in. Fortunately I carry a multiplug extension cord. Window blinds heavy and cumbersome to operate

2026-04-19 • via Nuitee
F
Frances • solo_traveller • us
10
2026-04-14 • via Nuitee
N
Nemeti • extended_group • hu
8
2026-04-10 • via Nuitee
K
Kristen • couple • us
10
2026-04-08 • via Nuitee
D
Daniel • family_with_children • us
10
Best hotel in Norfolk
Pros:

Everything from the front door to the top floor was excellent wouldn't stay anywhere else in the Norfolk area then the Glass Light

Cons:

Everything was excellent there's nothing not to like

2026-04-08 • via Nuitee
M
Melinda • solo_traveller • us
10
2026-03-26 • via Nuitee
C
Clarence • couple • us
8
2026-03-21 • via Nuitee
B
Burley • couple • us
9
2026-03-11 • via Nuitee
C
Calvin • family_with_children • us
8
Pros:

The sink and shower

Cons:

The parking so far

2026-03-02 • via Nuitee
C
Christopher • couple • us
6
Nice but ...
Pros:

The room size and the bathroom size was nice as was the view.
The Illy coffee.

Cons:

The window blinds. Difficult to roll down and up...and so noisy.
The sundries. The smell is like a cheap boys body spray, and the body gel wash and hand was were the same fragance.
The bed was too soft and we both awoke with sore backs.

2026-02-26 • via Nuitee