Glass Light Hotel & Gallery, Autograph Collection

Hotels
•
Autograph Collection
9.1 (606 reviews)
201 Granby Street , Norfolk , US
+1 757-222-3033

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
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Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Noisy at times
Parking issues
Dirty windows

Categories

Cleanliness
8.4
Some complaints about dirty windows and worn furniture.
Service
9.9
Staff is consistently described as friendly and helpful.
Location
9.9
Hotel is close to restaurants, wine shops, and the cruise port.
Room Quality
8.4
Rooms are spacious but some issues like noise present.
Amenities
8.9
Great amenities like a gallery and bar but lacking a microwave.
Value for Money
8.9
Good overall experience, but some complaints about pricing.
Food and Beverage
8.9
Food is delicious but pricey at the restaurant.
Overall Experience
9.5
General consensus is a beautiful stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:25

Property Description

Luxurious Accommodation: Set in Norfolk, Glass Light Hotel & Gallery, Autograph Collection offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and plush bedding.

Convenient Facilities: Guests can enjoy concierge services, a fitness centre, and a restaurant on-site. The 24-hour front desk, free WiFi, and luggage storage make your stay hassle-free.

Nearby Attractions: Explore Topgolf Virginia Beach just 11 km away, or visit Mount Trashmore Park and Virginia Beach National Golf Club a short drive from the hotel.

Experience sophistication and comfort at Glass Light Hotel & Gallery, Autograph Collection. Book now for an unforgettable stay in Norfolk!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Location

Guest Reviews

9.1
Based on 606 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.5
L
Latosha • couple • us
10
This was an exceptional hotel in the perfect location. I am definitely going to book again in the future 🥰
Pros:

Staff, cleanliness, hospitality, and location

Cons:

Price per night.

2026-09-14 • via Nuitee
M
Miriam • couple • us
5
For $400 a night it would have been nice to feel welcomed instead of feeling like no one knew we were there.
Pros:

Very close to parking and carnival terminal

Cons:

There was so much light in to room and couldn’t sleep well because of it. The shower was awesome but lights from parking deck came through bathroom window and then through glass shower wall in living area. No blanket and I was cold. Also the employees were not at all friendly.

2026-09-13 • via Nuitee
T
Tremaine • couple • us
10
2026-09-10 • via Nuitee
J
Jennifer • extended_group • us
10
Comfort, luxury, convenient!
Pros:

Beautiful updated hotel with a historic charm. The manager was welcoming upon check in, and there are a lot of great restaurants within walking distance.

Cons:

Nothing

2026-09-07 • via Nuitee
N
Neil • solo_traveller • us
9
Beautiful Norfolk stay
Pros:

Location, friendliness of staff Parking was convenient right behind hotel. Very clean, beautifully decorated. Glass gallery was a nice touch.

Cons:

Oasis room, area for each floor to get waters/fruits
a replenishing station was stocked but fruits were a bit disappointing.

2026-08-30 • via Nuitee
K
Kimberly • couple • us
9
Overall a good experience do recommend
Pros:

I loved that the room was beautiful, it was easy to check in and that it is in the middle of downtown Norfolk. The bed was very comfortable and the staff is very sweet and friendly.

Cons:

Not sure why but my room felt very warm and I tried lowering it but it was very warm.

2026-08-29 • via Nuitee
K
Karen • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-08-28 • via Nuitee
M
Margaret • couple • us
10
2026-08-25 • via Nuitee
T
Tracy • couple • us
8
2026-08-25 • via Nuitee
M
MArtha Ross • couple • us
10
2026-08-24 • via Nuitee
L
Lynch • couple • us
10
2026-08-09 • via Nuitee
C
Charlice • family_with_children • us
8
The stay was nice, customer service not so much
Pros:

I liked how clean and bright the property is. Most hotels lighting is pretty dull

Cons:

When I checked in the customer service wasn’t bad, but it was mediocre to say the least. It almost felt like I didn’t deserve the same great customer service others would receive because I was a black woman. The reviews for customer service were great but I didn’t feel like I got that same great service. When I checked out there were 2 employees at the counter gossiping, and as I was walking up I figured they move out of the way so that I can properly check out, but that didn’t happen. I ended up checking out on the side of the counter.

2026-08-05 • via Nuitee
C
Christine • family_with_children • us
8
Pros:

Very beautiful property

Cons:

Wish it was free breakfast

2026-08-02 • via Nuitee
D
daniela • solo_traveller • de
10
2026-07-24 • via Nuitee
V
Vonda • couple • us
10
Will definitely be back !
Pros:

Everything was so beautiful!!! Even the staff ! Out of all
The hotels I’ve stayed at I can say I’ve gotten the best sleep! Everything was so beautiful!

Cons:

I loved everything!

2026-07-20 • via Nuitee
J
Jane • couple • us
10
A hidden gem in Norfolk that exceeded our expectations
Pros:

We had a wonderful stay at the Glass Light Hotel in Norfolk. This is a fantastic boutique hotel with a beautiful ambiance, excellent staff, and comfortable, well-appointed rooms. One of the highlights was the stunning glass artwork created by the owner's mother, which added the perfect touch of whimsy to the hotel's tasteful, elegant décor. Every detail made the stay feel special. We would absolutely stay here again - 100% recommended!

Cons:

Nothing

2026-07-20 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Margarita Gillespie • solo_traveller • us
9
Nice convenient and upscale spot in downtown!
Pros:

Property was in a great location. Room was clean. I stayed in room 520 and it was quiet the entire weekend. Room smelled amazing and was clean overall. Hotel was walking distance to all major attractions. Parking garage right next door was convenient.

Cons:

The pricing was crazy for the weekend! Almost double compared to the following weekend. :-( Would have appreciated a run down of what was on offer at check in. Hours for bar/restaurant etc.

2026-07-20 • via Nuitee
T
Tyler • couple • us
5
2026-07-20 • via Nuitee
F
Francesco Calvaruso • solo_traveller • it
10
Pros:

Posizione, pulizia, comodità.

2026-07-16 • via Nuitee