Albuquerque Crowne Plaza by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.6 (576 reviews)
1901 University Boulevard Northeast , Albuquerque , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.06
Some reports of cleanliness issues, including filthy sliding doors and maintenance neglect.
Service
8.53
Staff received praise for friendliness; however, some experiences indicated surliness from desk staff.
Location
8.07
Central location and convenient but mentioned risks at night.
Room Quality
7.02
Rooms noted to be outdated with reported flooding issues.
Amenities
8.05
Good amenities mentioned, but some not functioning properly (e.g., hot tub jets).
Value for Money
8.51
Generally perceived as good value, despite some complaints about room rates.
Food and Beverage
6.56
Breakfast service was reported to be understaffed, affecting overall dining experience.
Overall Experience
7.03
Mixed feelings overall, with some guests enjoying their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:51

Property Description

Luxurious Accommodations
Experience a blend of modern design and South-western style at the Albuquerque Crowne Plaza. Each room is equipped with a flat-screen TV, work desk, and complimentary Wi-Fi for your convenience.

Gourmet Dining
Indulge in award-winning cuisine at Ranchers Club of New Mexico, one of the three restaurants on-site. From prime aged beef to fresh seafood, savor exquisite dishes during your stay.

Convenient Location
Situated just 2 miles from the Indian Pueblo Cultural Center and a short drive to the Museum of Natural History, our hotel offers easy access to top attractions. Book your stay now for a memorable experience at Crowne Plaza Albuquerque.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Swimming pools are closed until 10 April 2023 due to construction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 576 reviews
Cleanliness: 7.06
Service: 8.53
Location: 8.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 6.56
Overall Experience: 7.03
P
Palemon • couple • us
10
2026-02-09 • via Nuitee
P
Palemon • couple • us
10
2026-02-08 • via Nuitee
L
Latoya • solo_traveller • us
1
2026-01-20 • via Nuitee
A
Amanda • couple • us
6
2026-01-19 • via Nuitee
E
eric • solo_traveller • us
10
It’s really clean hotel and great staff
Pros:

Well breakfast was out of egg whites and steak so I didn’t eat there but the night dinner was good. Staff is super friendly and very engaging and asking to help. Facility was very very very clean! The neighbor is not the nicest but always felt safe

Cons:

My only complaint is my door to my room did not have a threshold on it I could see the hallways and all the light comes through. Well can’t do anything about the neighborhood l.

2026-01-19 • via Nuitee
J
Justin • family_with_children • us
3
2026-01-19 • via Nuitee
S
Sheron • couple • us
10
2026-01-19 • via Nuitee
J
Joshua • extended_group • us
10
2026-01-19 • via Nuitee
C
Christopher • solo_traveller • in
8
2026-01-19 • via Nuitee
L
Luke • solo_traveller • us
1
Will never go back
Pros:

Very bad room rust on fire extinguisher and bad plumbing

Cons:

Servies at breakfast and checkout

2026-01-19 • via Nuitee
J
Jane • couple • us
8
2026-01-19 • via Nuitee
M
Mee • couple • us
6
2026-01-15 • via Nuitee
S
Stephanie • couple • us
10
Wonderful Sueno
Pros:

Great central location in the city. Staff was friendly and attentive.

2026-01-15 • via Nuitee
A
Amber • family_with_children • us
9
2026-01-15 • via Nuitee
K
Kellin • family_with_children • us
6
2026-01-03 • via Nuitee
N
Noemi • family_with_children • us
10
2025-12-30 • via Nuitee
E
Ethan • couple • us
10
Pros:

Every staff member was incredible from the security officer to the wonderful people working in the Cantina. Everyone treated us with the upmost respect and gave us a great experience staying there.

2025-12-17 • via Nuitee
J
JOE • extended_group • us
7
2025-12-16 • via Nuitee
R
René • solo_traveller • de
9
2025-12-15 • via Nuitee
G
Gillian • family_with_children • gb
7
Hotel ok for 2 days
Pros:

Plenty of space in the room, good facilities.

Cons:

The booking we made through Booking.com clearly stated that breakfast was included, we had booked a room for 3 people. At the hotel we were only given 2 vouchers for breakfast the third person was payable, therefore this needs clarification.

2025-12-13 • via Nuitee