Pets allowed

Facilities

Meeting rooms
Arcade/game room
Free WiFi
Terrace
Garden
Outdoor pool - seasonal
Picnic area
ATM/banking
Arcade/game room
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great service
Central location
Cons:
Expensive bar drinks
Additional pet fees

Categories

Cleanliness
8.6
Standard quality for this hotel tier.
Service
9.1
Everyone was friendly, the service was next level.
Location
9.1
Very Central.
Room Quality
8.6
Static Caravan fine.
Amenities
8.6
Pool indoor and outdoor, small but adequate.
Value for Money
8.1
Drinks prices at the bar are very expensive!
Food and Beverage
8.1
Additional charges for pets may impact overall value.
Overall Experience
8.6
Overall, a fabulous stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:53

Property Description

Indulge in Pool Options
Enjoy relaxing dips in both the indoor and seasonal outdoor pool for a refreshing stay.

Diverse Amenities for Every Guest
Benefit from complimentary Wi-Fi, an arcade/game room, picnic area, and on-site dining options at the restaurant, snack bar/deli, and bar/lounge.

Convenient Facilities and Services
Explore the hotel's laundry facilities, ATM services, and free self-parking.
Experience a comfortable stay with well-equipped guestrooms featuring kitchen amenities and entertainment options like flat-screen TVs.

Book The Lakes Rookley now for an unforgettable getaway in Ventnor, just minutes away from captivating attractions and natural wonders.

Important information:

  • The seasonal pool will be open from May to September.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.6
Based on 82 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
K
Kyla family
10
Pros:

We would go back !
Loved it

2025-09-26 via Nuitee
S
Suzanne
10
Fabulous holiday
Pros:

We had a fabulous stay. Only thing I didn’t understand was why pay more for a pet friendly caravan and then have to pay again for a dog? Surely it should be included in the price of a pet friendly caravan as they are generally more expensive than a non Pet friendly caravan? Other than that, I couldn’t fault the place, everyone was friendly, the service was next level. Would defo stay again.

2025-09-18 via Nuitee
D
David
8
Family Stay
Pros:

Good customer service and staff very responsive. Evening entertainment is funny and reps very positive/humorous.
Accommodation: Static Caravan fine.
Location: Very Central
Pool indoor and outdoor, small but adequate.

Downside: Drinks prices at the bar are very expensive! No shop on site, although co-op is only a 2 minute walk from yhe entrance.

2025-07-25 via Nuitee
L
Louise partner
10
Pros:

This was our third time staying at the lakes rookley. Great accommodation friendly and helpful staff will definitely come back and stay again

2025-07-02 via Nuitee
R
Robert family
10
Pros:

Pleasantly surprised at the overall quality of the site and cabin, a little rough round the edges ie slight bit of mold in the shower, chairs need a deep clean but it was livable and we enjoyed our stay

2025-06-28 via Nuitee
T
thomas partner
4
Pros:

We asked for a easy access caravan, didn't get one, tried to get it changed but they said that there was none available, couldn't check in before 4pm, they wouldn't even tell me which caravan I was getting which seemed awkward, we paid for a luxury caravan, it wasn't, the carpets and settee,
6 dinning chairs were dirty and stained, the sink work top was stained and had mould around the edges, outside the decking was filthy, we had to walk down some steps despite asking for a easy access, my wife struggles walking, they didn't seemed bothered,

2025-06-14 via Nuitee
T
Tejas family_with_children
6
Pros:

.

2025-05-24 via Nuitee
M
Madeleine
10
Clean and lovely place
Pros:

Really clean and spacious caravan, very pretty setting. The only mark down on cleanliness was for the pool and changing areas, it was a nice pool but there wasn't really anywhere to change and leave stuff, and the general changing area/ toilets could've done with more regular cleaning. The caravan and everywhere else was very clean though, we had a lovely stay and would return.

2025-04-22 via Nuitee
M
Michelle family_with_children
8
Pros:

The property was clean , staff were friendly , pool was lovely and warm

2025-04-21 via Nuitee
A
Ahmed
8
Family had a fun time
Pros:

Great stay overall but the place needs a bit of TLC. Sofas ripped and the floors very dirty.

2025-04-16 via Nuitee
A
Anne Marie
2
Terrible
Pros:

We only stayed 1 night out of the 5.the place was filled with dog hairs even though its said to be pet free.blinds in bathroom and kitchen filthy and broken.person in opp van smoking weed.ask3d to be moved told noits all full.only said it was surposed to be hovered.but wasent. My grandson and i have allergys to pets ruined our holday

2025-04-10 via Nuitee
K
Kate pet
10
Pros:

Lovely holiday park - highly recommend.

2025-03-06 via Nuitee
L
lesley
10
Pros:

Our luxury caravan (with hot tub) was simply adorable, furniture good, beds comfy, loaded with lovely duvet!
Included in the van:
Washing machine
Dishwasher (couple of tablets provided)
Wine cooler
Gas hob (seperate)
Gas oven
Built in "glowing" fire
Full central heating
Unfortunately no WiFi
We will be booking again

2025-01-27 via Nuitee
T
Thomas
10
Pros:

Clean and spacious

2024-11-19 via Nuitee
S
Steve
6
No wifi in cabins unless you book a 3 bed one!
Pros:

No wifi. In 2024... Surely Away Resorts can afford to put wifi in all cabins. Their competitors can...

2024-10-28 via Nuitee
S
Stacey
10
Couples holiday
Pros:

An amazing stay as usual. Me and my partner have been coming for 4 years now 3 times a year. We love it there the peace and quiet. The cottages are lovely and have everything you need. The staff are friendly and helpful the food at the restaurant is lovely too. Great place for a family too.

2024-10-20 via Nuitee
J
Julie
8
Nice place to stay
Pros:

The caravan was well presented and clean. The resort was an ideal place to base our holiday and was within easy reach of all the places of interest we wanted to visit. Facilities at the resort were good but if you want to use the swimming pool book your slot when you arrive as there is limited availability.
The co-op store just across the road from the resort is extremely useful for those essentials you have either forgotten or need.
I advise taking some oven gloves if you intend to cook as these are not supplied.

2024-07-28 via Nuitee
M
Mary partner
10
Pros:

The property had an on suite which i didn't expect.
I cant find fault with anything, it was lovely.

2024-07-27 via Nuitee
S
Stacey
10
Couples week away
Pros:

Me & My partner stayed here on 8/7/24 - 14/7/24 6 nights. Check in was excellent and friendly staff. We had a brilliant stay the accommodation which was a caravan with a hot tub was so lovely, clean had everything we needed. The patio was well kept the view was lovely & the hot tub was at the right temperature when we arrived the caravan was roomy was really lovely. The Monday night we went to the Lakeside bar & eatery we both had a 3 course meal it was absolutely delicious definitely recommend the cocktails were amazing friendly helpful staff didn't have to wait long between each courses good value for money. We did kayaking a few of the days which was epic such a laugh the young lifeguards were friendly and helpful especially when my sister brought my Autistic Nephew they helped him and had a friendly talk and laughter at the end whilst getting our shoes on my nephew absolutely loved it especially talking to the lifeguards he absolutely loved kayaking unfortunately i didn't get the names of the lifeguards but they were the same ones each time when we went kayaking. I got a phone call the 2nd day to ask if everything was fine and if we needed anything which was really good of them to ask everything was fine and didn't need anything. We have been coming for the past two years. This is the 2nd time this year hopefully be coming again October. Thank you for such a lovely week away. I always recommend you guys to family/friends
Brilliant place to stay 10+ stars on all services

2024-07-14 via Nuitee
E
Elaine
10
A Chilled place to stay.
Pros:

Beautiful grounds, the lake enlightens the site, especially when lit of an evening.
Loved my Caravan, Clean, modern & had a very comfortable bed.
Plenty of room.
All the facilities you need on this site too.
The staff were so friendly & helpful.
This place is Central to all routes to visit the surrounding area’s.
I will definitely stay at lakes Rookley again.

2024-05-25 via Nuitee