Pets allowed

Facilities

Newspapers in lobby (surcharge)
Arcade/game room
Electric car charging station
Comprehensive recycling policy
Swimming pool
24-hour front desk
Garden
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Exceptional service
Clean facilities
Friendly staff
Cons:
Limited dining options
Inconsistent all-inclusive experience

Categories

Cleanliness
9.25
The hotel is consistently noted for cleanliness.
Service
9.25
The staff are described as helpful, friendly, and professional.
Location
8.25
Location is a bit out for walking and limited restaurant choices.
Room Quality
9.25
Rooms are consistently described as comfortable and spacious.
Amenities
9.25
Amenities like the pool and beach access receive positive comments.
Value for Money
8.75
Value is unclear due to some comments on the all-inclusive offerings.
Food and Beverage
8.75
Food quality has mixed reviews, but some praised the breakfast and buffet.
Overall Experience
9.25
Overall guest experience noted as fantastic with memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:52

Property Description

Experience a luxurious stay at W Dubai - The Palm, your beachfront sanctuary in the heart of Palm Jumeirah.

Recreational Oasis
Unwind in one of our two stunning outdoor swimming pools, invigorate your senses at the sauna, or maintain your fitness routine any time at our 24-hour fitness center. There's entertainment for everyone, with an arcade/game room for family fun.

Culinary Delights
Savor exquisite dishes at Akira Back among our four diverse restaurants, or opt for the convenience of 24-hour room service. Enjoy refreshing cocktails from our beach bar or poolside lounge as you take in breathtaking views.

Comfort and Connectivity
Retreat to one of our 350 elegantly designed rooms featuring iPod docking stations, tailored minibars, and premium Italian linens. Stay connected with complimentary wired and wireless internet access while enjoying your favorite shows on a 55-inch LCD TV.

Book your unforgettable escape today at W Dubai - The Palm!

Important information:

  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Transportation

    Car recommended

  • Pets

    Pets allowed

See all policies

Location

Property Video

Guest Reviews

9
Based on 135 reviews
Cleanliness: 9.25
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
L
Lakhjit • family_with_children
10
Pros:

The W Palm was an amazing hotel situated on the West Coast of the Palm Jumeriah. Views, dining, restuarants and hospitality was as expected from a luxurious resort set on The Palm, W Dubai - The Palm offers private beach access, several sparkling pools, plenty of live entertainment and several top restuarants. Highly recommended.

2025-10-11 • via Nuitee
A
Ahmad
10
Pros:

Always been my summer hotel in Dubai
Spacious styled rooms
Pool is amazing with the pods and cabanas
Beach was quiet and clean they got many activities I tries the jet ski it was awesome
Food was great in room also in pool
Staff is a bonus in the hotel helpful staff every where
Valet people
House keeping
Reception fast check in and out
Laundry service is the best in Dubai
Concierge people received my online orders and delivered to my room
Everey thing is near the hotel mall hotels restaurants supermarket barbers

Got a late check which they rarely do
But thanks

I stayed 10 nights in September
8 night in May

And I'm coming back again

2025-10-09 • via Nuitee
T
Tracey • family
10
Pros:

Absolutely stunning hotel not one complaint
Outstanding

2025-10-07 • via Nuitee
F
Fatimah Alhyfa
10
Pros:

I enjoyed everything from the room to the pool to the staff every thing was wonderful

2025-10-04 • via Nuitee
G
GEORGE
6
Pros:

The Palm W is a really nice hotel, from food to staff to facilities. We had a great time at the hotel, my only issue is the foul smell once you step out of the elevator on the 1st floor, I have no clue if its damp, mold or just because its artificial land. It really bothered me considering it was such a nice hotel overall. To the W, please fix this its something we cant miss when we come in.

2025-10-03 • via Nuitee
L
Leanne catherine • partner
10
Pros:

The best hotel we could have wished to stay at. The staff are so friendly and can't do enough for you. Room was spotless and service was amazing

2025-10-02 • via Nuitee
A
Ahmad
10
Pros:

Staff are so helpful from reception pool staff car valet house keeping

Room is clean as usual
The hotel is a hidden gem for me

2025-09-25 • via Nuitee
D
David • partner
8
Pros:

A very good stay with comfortable rooms and friendly service.

2025-09-20 • via Nuitee
L
Leyla • family
10
Pros:

Can not fault anything hotel
Was clean and breakfast was out of this world , service great

Location if tour planning on walking is a little out
Also limited for restaurants inside
As they were a bit average

2025-09-13 • via Nuitee
E
Evan • family
6
Pros:

I did like the hotel but I found out that all Inclusive is not Inclusive. its limited menu and pretty much all inclusive in the buffet. which also small choices of food. also when you ask something, you have to ask few people because you can't get the right answer from one person. stayed at Jw Marriott the week before and finish my trip 3 days at the W palm. what a difference in food, customer service and rooms. big difference, they need to copy JW on everything, even the staff.

2025-09-11 • via Nuitee
C
Craig
10
Great Hotel
Pros:

Fantastic hotel! Great staff on reception and very friendly and helpful. Food is good with plenty options. Pool area is great with walking access onto the beach. Hopefully we will be back soon.

2025-09-03 • via Nuitee
J
Jessica • family
10
Pros:

It’s definitely a Miami vibe with a pool party during the day. The best service we got from Thishan thank you again for everything.

2025-09-01 • via Nuitee
E
Edmond • partner
10
Pros:

Very courteous staff… quiet and beautifully. This place is so amazing that you actually don’t have to leave the premises. From breakfast to dining to clubbing and everything in between, you can do all at this place.
We will definitely be back the next time in Dubai and will highly recommend to everyone.
I love the brand and this definitely reconfirmed my commitment to it.

2025-08-26 • via Nuitee
A
Abdulrahman • family_with_children
8
Pros:

Every thing was great, room,food,cleanliness,it’s was great stay.

On the other hand the hotel sent me a review request, so I shared some points and comments in good faith, but the reply from the (Director of Quality Assurance) was inappropriate and offensive, and I also felt somewhat insulted. I will not book again because of his unsuitable response it was only a review not Complaint i think he should not sent me an e-mail to respond to a review!!

2025-08-25 • via Nuitee
S
Sasha • partner
10
Pros:

Best experience ever

2025-08-21 • via Nuitee
S
Shakeel • family
8
Pros:

Staff provided exceptional service

2025-08-17 • via Nuitee
A
Ammar • partner
10
Pros:

A tranquil and convenient hotel, very spacious rooms, I would go back again!

2025-08-15 • via Nuitee
A
Alex • partner
10
Pros:

Excellent service, the staff were brilliant and helped us with everything we needed. Breakfast was amazing! Evening buffet dinner at Liv was superb. Can’t wait to come back

2025-08-10 • via Nuitee
A
Attila • partner
10
Pros:

5-Star Review
W Dubai – The Palm is simply outstanding! The amenities are impeccable, the food is absolutely delicious, and the pools are sparkling clean. If I could give them 10 stars, I would! My husband and I chose to celebrate our honeymoon in Dubai and decided to stay at this hotel — and it was the best decision.
A very special thank you to Aldilla, Prasad, Pratik, Rima, Nishant Dhawan, and Nishant 2 — you all made our stay so enjoyable and memorable. We leave with the best memories and can’t wait to return soon. I highly recommend this hotel!

2025-08-09 • via Nuitee
J
Jonathan
10
Pros:

Great hotel and location

2025-08-02 • via Nuitee