Holiday Inn Des Moines-Airport Conf Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (312 reviews)
6111 Fleur Drive , Des Moines , US
+1 515-287-2400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Excellent location near airport
Clean, comfortable rooms
Shuttle service
Pleasant pool/hot tub and atrium
Cons:
Restaurant food and service complaints (overcooked, unfriendly)
Bathroom/shower safety and design concerns
Breakfast service issues (timing/quality)
Pool chlorine smell and occasional amenity downtime
Some areas/rooms need updating; creaky elevators

Categories

Cleanliness
7.8
Rooms frequently described as clean and comfortable, but some guests reported slippery floors and specific bathroom safety/maintenance issues.
Service
9.1
Staff repeatedly praised as friendly, welcoming and helpful (front desk, shuttle); a few comments noted unfriendly restaurant staff, but overall service was a strong positive.
Location
9.3
Multiple mentions of excellent proximity to the airport and convenient access to restaurants/stores; location was a key positive factor.
Room Quality
7.2
Rooms described as clean and comfortable by many, but several guests noted outdated rooms, inconvenient elevators and a particularly problematic shower/bathroom design.
Amenities
8.2
Pool, hot tub and shuttle cited as useful and pleasant amenities; some negatives included a downed hot tub, strong chlorine smell in the pool and ongoing hallway updates.
Value for Money
8
Guests appreciated the convenience for early flights and shuttle service, with several saying they'd stay again — overall perceived as reasonable value.
Food and Beverage
6.5
Multiple negative reports about restaurant service and food quality (overcooked fried items, unfriendly staff, poor breakfast service/timing); isolated positives (good omelet) do not offset overall complaints.
Overall Experience
8.7
Majority of reviews describe a positive overall stay (quick check-in, friendly staff, convenient location) despite noted issues with food, some amenities and bathroom design.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

On-site Restaurant and Spacious Rooms
Experience comfort and convenience at the Holiday Inn Des Moines-Airport Conf Center. Indulge in delicious meals at The Grill and unwind in the spacious rooms equipped with modern amenities like free Wi-Fi and a cable TV.

Convenient Shuttle Service and Nearby Attractions
Enjoy a hassle-free stay with a complimentary shuttle to Des Moines International Airport. Explore attractions like Blank Park Zoo and Southridge Shopping Mall located just a short distance away from the hotel.

Relaxing Atrium Area and Complimentary Amenities
Take a dip in the indoor pool, soak in the Jacuzzi, or stay active in the on-site gym. With free access to the business center and a daily hot breakfast, your stay at Holiday Inn Des Moines-Airport Conf Center is bound to be memorable.

Book now for a delightful stay at our IHG Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-09-30 until 2026-08-21
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.1
Based on 312 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.3
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 8.7
A
Arlene • couple • hk
7
2026-10-29 • via Nuitee
M
MOHAMMED AHMED • family_with_children • us
10
Cons:

The room door view was not opening and seems stack.

2026-10-25 • via Nuitee
A
Arlene • couple • hk
8
2026-10-25 • via Nuitee
C
Cheryl • solo_traveller • us
10
Pros:

Friendly staff, excellent facilities

2026-10-25 • via Nuitee
H
Hayden • couple • us
5
2026-10-24 • via Nuitee
D
Drew • extended_group • us
8
Cons:

Our room needed updated. Everything else was great!

2026-10-17 • via Nuitee
C
Charlotte • couple • us
8
I was there to sleelp only, the check in staff and the check out desk staff were very pleasant.
Pros:

we were traveling from Cedar Falls, IA in rental car to fly out of Des Moines. We arrive at 8:30 pm in time to rest and leave hotel at 3:30 pm. The airport is across the street. Location was key.

Cons:

n/a

2026-10-13 • via Nuitee
R
Rachel • solo_traveller • us
10
Pros:

Clean. Staff were friendly and helpful. Poola and hot tub relaxing. Great location.

2026-10-09 • via Nuitee
J
Jolene • couple • us
10
Excellent
Pros:

The location was perfect for our early flight home. The shuttle was the main reason we stayed and they got us to our flight on time. Will definitely stay here again.

Cons:

No complaints

2026-10-08 • via Nuitee
M
MATT • couple • us
7
2026-09-16 • via Nuitee
A
Alex • extended_group • us
10
2026-09-14 • via Nuitee
B
bing • solo_traveller • cn
4
感觉这不应是holiday inn 应有的产品和服务
Pros:

环境，位置

Cons:

早餐，服务态度差

2026-09-09 • via Nuitee
J
Jennifer • solo_traveller • us
9
Pros:

We only stayed overnight as we were traveling. We were very tired, so we didn't take advantage of any of the amenities. However, the pool/ food court area looked amazing!

2026-09-07 • via Nuitee
S
Schmokel • couple • us
8
2026-09-07 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

The room was clean and very comfortable. The pool never got to crowded or loud. All of the desk staff were very friendly and pleasant to speak with.

Cons:

The restaurant staff were not very inviting or friendly. Food wasn't that good. Fried food was over cooked. Asked for butter for my hash browns and was handed rudely frozen balls of butter which made the hash browns very cold and hard to eat.

2026-09-07 • via Nuitee
B
Bob • family_with_children • us
6
Bad Bathroom. Otherwise good. Not coming back.
Pros:

Interesting facility. good location. The omelet was really good.

Cons:

The SHOWER is Dangerous. As a physician traveling with my Occupational therapist daughter, we were dismayed by the bad design in the bathroom. we both deal with injured people and these BR's are a setup to cause more. The fixed shower door is misplaced. It should be away from the faucet. There are NO stability/safety bars in or around the shower. Just Stupid. The floors are better than some, but still slippery when very wet. We will not stay here again just because of this lack of concern.

2026-09-04 • via Nuitee
E
Elizabeth • extended_group • us
10
It was a short visit on my end but would stay there again
Pros:

It is as a very cozy environment

Cons:

Everything was great

2026-08-31 • via Nuitee
S
Seth • extended_group • us
8
Pros:

Close to everything

2026-08-27 • via Nuitee
L
Lori • extended_group • us
10
Convenient, clean, and quiet.
Pros:

The hotel was so close to the airport for us, as we arrived later in the evening. Everything was clean and well stocked. The receptionist could give us a dinner recommendation, she also shared that they had shuttle service to a local restaurant in case we were too tired to drive.

Cons:

No continental breakfast. The pool was way too strong smelling of chlorine. The elevator was scarily creeky, but got us up and down without a problem.

2026-08-25 • via Nuitee
A
Angela • extended_group • us
8
Overall experience was amazing. Upon arrival, the staff was welcoming, smiles, and knowledgeable. Check in was quick. We
Pros:

Friendliness of employees, clean, fun atmosphere.

Cons:

Hot tub was down.

2026-08-24 • via Nuitee