The Vic, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1425 reviews)
123 Gorge Road East , Victoria , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Convenient location
Good amenities
Cons:
Inconsistent food service
Noise from nearby establishments
Issues with parking lot safety

Categories

Cleanliness
8.1
General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.
Service
8.6
Staff were described as friendly and helpful.
Location
8.6
Convenient location and easy access to downtown.
Room Quality
8.5
Rooms described as clean and well-appointed, with some renovations.
Amenities
8.7
Positive mentions of entertainment options and EV charging stations.
Value for Money
8.5
Good value, especially considering the quality of rooms.
Food and Beverage
7.6
Mixed feedback on dining options; some issues with restaurant service.
Overall Experience
8.6
General satisfaction expressed across reviews, with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Boutique Hotel in Victoria BC

Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

Important information:

Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1425 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
N
Naser • family_with_children • ca
2
2026-05-23 • via Nuitee
L
Lihao • family_with_children • ca
8
2026-05-20 • via Nuitee
Z
zaubaria • family_with_children • ca
9
2026-05-18 • via Nuitee
D
Diane • couple • pt
9
2026-05-18 • via Nuitee
Ömer Bilge • family_with_children • tr
8
2026-05-18 • via Nuitee
L
Laurel • family_with_children • ca
10
Pros:

Breakfast at Floyd's is always great. Our room was upgraded to a sweet suite.......11/10!!!

2026-05-18 • via Nuitee
S
Sabine • couple • us
7
Friendly staff, comfortable room.
Pros:

The room was spacious, the bed was comfortable.

Cons:

There were night lights on the nightstands.

2026-05-17 • via Nuitee
A
Arash • extended_group • de
7
Pros:

The receptionist was friendly and welcoming. The hotel offers a shared business room and a public game room, which are nice amenities. The mattress was very comfortable, but unfortunately the early morning noise affected the overall sleep quality

Cons:

The air in the room felt quite stuffy, and the kitchen does not have a ventilation fan. There was also no toaster available. The bathroom faucet was quite loud, and the toilet ventilation was weak. Even with the windows closed, a lot of noise came from the street. Early in the morning, there was noticeable noise from industrial vehicles and garbage trucks. Since the parking area is behind the building, it was quite noisy in the mornings, even on weekends, which made it difficult to sleep well.

2026-05-17 • via Nuitee
G
Graham • couple • ca
10
2026-05-14 • via Nuitee
V
Varshney • extended_group • ca
9
Nice one, will stay again
Pros:

Early checkin, amenities, location

Cons:

In room service

2026-05-12 • via Nuitee
D
Deanna • solo_traveller • ca
10
Pros:

We asked if we could arrive sooner due to traveling with kids and they made it happen. Definitely recommend!

2026-05-12 • via Nuitee
S
Srinivasa • solo_traveller • tt
6
Need proper parking space, mor cleanliness required
Pros:

Room is clean but congested

Cons:

Small place, don’t have enough parking space

2026-05-11 • via Nuitee
B
Ben • solo_traveller • ie
9
Pros:

Good facilities pool and gym basic but functional. Rooms were the same . All in all good value hotel .

2026-05-09 • via Nuitee
C
Camela • solo_traveller • ca
9
2026-05-09 • via Nuitee
B
Brynnen • family_with_children • us
5
Perfectly good. Relatively affordable. Serviceable.
Pros:

The rooms and facilities were dated and the location was only good for driving in. Pool would be nice to have with little ones. Outdoor pool, though.

Cons:

Dated everything. Perfectly fine, though.

2026-05-06 • via Nuitee
H
Heather • family_with_children • ca
7
2026-05-03 • via Nuitee
M
Marshall • solo_traveller • ca
9
2026-05-03 • via Nuitee
G
ghazal • extended_group • hu
8
2026-04-28 • via Nuitee
J
Jia-Xin Sandra • solo_traveller • ca
10
Totally recommend this place
Pros:

Everything was amazing with the greatest customer services

2026-04-26 • via Nuitee
N
Narvi • family_with_children • ca
9
Convenient and relaxing.
Pros:

We really appreciate that it is a pet-friendly hotel.

Cons:

Nothing.

2026-04-20 • via Nuitee