The Vic, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1384 reviews)
123 Gorge Road East , Victoria , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Convenient location
Good amenities
Cons:
Inconsistent food service
Noise from nearby establishments
Issues with parking lot safety

Categories

Cleanliness
8.1
General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.
Service
8.6
Staff were described as friendly and helpful.
Location
8.6
Convenient location and easy access to downtown.
Room Quality
8.5
Rooms described as clean and well-appointed, with some renovations.
Amenities
8.7
Positive mentions of entertainment options and EV charging stations.
Value for Money
8.5
Good value, especially considering the quality of rooms.
Food and Beverage
7.6
Mixed feedback on dining options; some issues with restaurant service.
Overall Experience
8.6
General satisfaction expressed across reviews, with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Boutique Hotel in Victoria BC

Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

Important information:

Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1384 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
K
krista • solo_traveller • ca
8
Nice , clean , comfortable
Pros:

Easy check in , late check out

Cons:

Friendly staff

2026-01-29 • via Nuitee
L
Li • couple • ca
10
2026-01-26 • via Nuitee
G
Gail • family_with_children • ca
8
Very accommodating
Cons:

Restaurant was not open for supper

2026-01-21 • via Nuitee
J
Joanne • extended_group • ca
10
2026-01-20 • via Nuitee
D
Danielle • couple • au
8
Peaceful and comfortable
Pros:

A good-sized clean room with two large beds that were comfortable. The bathroom was updated, and the water was hot. :-) The air con worked okay, though it was a little hot in the room during the night, so it was good to be able to open the large window. The people at the desk were helpful and accommodating.

2026-01-19 • via Nuitee
A
Amy • extended_group • ca
8
We actually went back to The Vic to stay afew more nights after we drove back from Tofino/Ucluelet.
Pros:

The staff were the best. Went aboveboard to ensure our room requirements were met
It's clean, comfortable and is a great location to go for a walk and to reach downtown.

Cons:

I contine to encourage the hotel to make more renovations, redecorating, for instance new baseboards, finishes, having a larger area available for a few more washers and dryers for guests to use. This is helpful for families. etc. traveling.

2026-01-19 • via Nuitee
D
Darren • couple • ca
7
2026-01-19 • via Nuitee
L
Leonardo • couple • ca
9
2026-01-19 • via Nuitee
I
Isabelle • couple • ca
8
2026-01-19 • via Nuitee
J
Jerome • couple • pe
7
The beds and pillows were comfortable and the hotel was quiet.
2026-01-19 • via Nuitee
O
OKSANA • extended_group • us
8
2026-01-19 • via Nuitee
R
Reynalin • family_with_children • ca
8
2026-01-19 • via Nuitee
S
Sahil • solo_traveller • ca
5
Average but not dying to come back
Pros:

Staff is friendly.

Cons:

Rooms and washroom always have odor.. corners on the washrooms are dirty. Would visible in the shower area. Not pleasant

2026-01-19 • via Nuitee
M
Mijung • extended_group • ca
5
Front desk was very kind and effectively guided
Pros:

The location is perfect to move anywhere

Cons:

Poor cleaning brought us down

2026-01-19 • via Nuitee
S
Sahil • solo_traveller • ca
7
2026-01-19 • via Nuitee
P
Peter • couple • ca
6
"Boutique" hotel here means hasty reno's done on a run-down place.
Pros:

We didn't check out the dive-looking bar which is attached to the hotel when we arrived, but the breakfast place attached was good. The outdoor pool was also nice, as it was a hot sunny day.

Cons:

Overall, the hotel had an air of dilapidation which had been covered in paint, to attempt a "spruce up". The hallways smelled badly of paint, in fact. The bedroom smelled of cigarettes, the air conditioner and chair were stained, and there was pubic hair on the floor of the washroom. The staircase does not lead all the way down to the lobby, so you are forced to use the sole rickety elevator (moves weirdly, making you fear it might not work). Overall, this hotel was worth about $100/night, not $350! It's not super convenient to downtown, either: a walk would have taken us 45 minutes at least, so we took a cab.

2026-01-19 • via Nuitee
J
Jaipreet • family_with_children • ca
9
2026-01-19 • via Nuitee
M
Miguel • family_with_children • us
7
Safe , quiet , clean.
Pros:

My Truck was still there in the morning.

Cons:

I remodel top line hotels. Don't go there...

2026-01-19 • via Nuitee
V
Vandad • solo_traveller • ca
8
Good
Pros:

The reception was very professional.

2026-01-19 • via Nuitee
J
Janos • family_with_children • ca
9
Really cool for a couple of days or even for a week.
Pros:

They gave us everything what we needed in the room. Clean, soft beds, clean bathroom, plenty of towels, nice and clean shower, fridge, microwave, coffee machine, AC.
The receptionist was really kind, and patient.
The swimming pool: perfect!
The recreation room: cool!
Shops and restaurants, and downtown is quite close (especially with a car).

Cons:

You had to be gentle with the shower/bathroom door, it could go off. The air conditioner worked well, but was a bit noisy, so it is not a bad thing, just a bit annoying. Instead I opened the balcony door a bit and it helped with the airflow to get fresh, cool air during the night.

2026-01-19 • via Nuitee