The Vic, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1532 reviews)
123 Gorge Road East , Victoria , ca
+1 250-386-1422

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Convenient location
Good amenities
Cons:
Inconsistent food service
Noise from nearby establishments
Issues with parking lot safety

Categories

Cleanliness
8.1
General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.
Service
8.6
Staff were described as friendly and helpful.
Location
8.6
Convenient location and easy access to downtown.
Room Quality
8.5
Rooms described as clean and well-appointed, with some renovations.
Amenities
8.7
Positive mentions of entertainment options and EV charging stations.
Value for Money
8.5
Good value, especially considering the quality of rooms.
Food and Beverage
7.6
Mixed feedback on dining options; some issues with restaurant service.
Overall Experience
8.6
General satisfaction expressed across reviews, with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Boutique Hotel in Victoria BC

Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

Important information:

Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Location

Guest Reviews

8.4
Based on 1532 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
D
Desirae • solo_traveller • ca
8
Great spot, nice hotel.
Pros:

Lounge/games area and location, close to lots of places and ammenities. Had a kitchen you could cook in with a full sized fridge. Roomy. Later check out time.

Cons:

Very cramped bathrooms, no bath tubs in any rooms, no coffee station in lobby

2026-08-27 • via Nuitee
L
Lanita • solo_traveller • ca
4
Summer months prices are raised often in Victoria but this is not in line with the amenities offered etc elsewhere . Qua
Pros:

Good location if you want or need to be near Esquimalt or on the Gorge.

Cons:

Rooms need renovating, particularly for the price. Nothing nearby for dinner except Hecklers which is all burgers.

2026-08-27 • via Nuitee
R
Rachel Pearl • family_with_children • ca
10
2026-08-26 • via Nuitee
C
Cinthia • family_with_children • ca
8
Pros:

room and decor, bathroom was clean and the body soap, shower cap

2026-08-26 • via Nuitee
K
Kevin • solo_traveller • ca
9
2026-08-25 • via Nuitee
P
Piotr • family_with_children • pl
10
Doskonale miejsce w Victorii
Pros:

Super hotel, mimo że budynek na swoje lata to pokoje i atrakcje były jak w 5* hotelu, fajny basen, super przestrzeń na poziome 0, sala spotkań i siłownia

Cons:

Nie było nic takiego

2026-08-24 • via Nuitee
M
Mykola • couple • ca
2
Cons:

We went to the pool, it was stated that the pool was heated, but the water in the pool was cold. When we lay down to rest, it was very noisy in the corridor, children and adults from neighboring rooms were constantly running and screaming. At 1:00 am, the fire alarm went off, and we had to run outside, which caused us a lot of stress. When we were checking out of the hotel, no one from the staff apologized for the inconvenience.

2026-08-21 • via Nuitee
M
Malcolm • couple • au
8
Generally a very pleasant place to stay. Good carpark, swimming pool and recreation room. Popcorn supplied! Convenient a
Pros:

Good facilities

Cons:

Aircon was inefficient and noisy. Fans would have been better!

2026-08-21 • via Nuitee
D
Donna • couple • ca
9
Wonderful!
Pros:

Fatemeh was the most fabulous front end staff ever!! She was helpful and efficient but also engaged with us on a personal level asking about our days and ensuring our needs were met! The bikes the hotel own for patrons to borrow were so appreciated and allowed us to explore Victoria’s amazing bike trail system! The kitchen in our suite allowed us to enjoy meals and snacks through the day!

Cons:

This is minor but the carpet in the hallways could use a cleaning. The bikes worked but could use a tune up!

2026-08-20 • via Nuitee
Z
Zhiyan Yang • family_with_children • us
9
Overall pleased, with caveats.
Pros:

Good location, easy to park, nice to have a kitchen in the suite.

Cons:

not child proof. My one-year-old bumped into a sharp angle and cut her forehead open.

2026-08-20 • via Nuitee
A
Alison • couple • ca
9
Very comfortable, as the hotel still hasn’t finished it’s upgrading it will be interesting to see how it changes from
Pros:

Easy to locate plus the hotel upgraded our room to a one bedroom suite. The beds are very comfortable.

Cons:

Nothing although the signage at the street is a little hard to see.

2026-08-19 • via Nuitee
T
Tam • solo_traveller • ca
7
Photos looks a lot nicer than it actually is. The smell was bad everytime you came in.
Pros:

Bathroom and showers were really nice. Beds were nice and comfy. Hotel had the parking lot repainted when we came. Looks from good outside.

Cons:

Carpets were stained and dirty. The hallway smelled of cigarette smoke and rooms were smelly inside everytime you first came in. The smell was tolerable after a while.

2026-08-19 • via Nuitee
R
Raul • family_with_children • ca
9
2026-08-19 • via Nuitee
E
Elena • family_with_children • us
10
2026-08-17 • via Nuitee
C
Curiel • solo_traveller • ca
9
2026-08-17 • via Nuitee
S
Suminguit • extended_group • ca
9
Pros:

The amenities were great! And the Floyd Diner attached to the hotel

2026-08-17 • via Nuitee
R
Raj • solo_traveller • ca
10
2026-08-17 • via Nuitee
W
Warren • solo_traveller • ca
8
2026-08-15 • via Nuitee
T
Teng On • family_with_children • ca
9
Overall is good
Pros:

Location is good, didn't try the breakfast

Cons:

The room price is too expensive

2026-08-13 • via Nuitee
A
Antonio • couple • ca
7
2026-08-12 • via Nuitee