The Vic, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1388 reviews)
123 Gorge Road East , Victoria , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Convenient location
Good amenities
Cons:
Inconsistent food service
Noise from nearby establishments
Issues with parking lot safety

Categories

Cleanliness
8.1
General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.
Service
8.6
Staff were described as friendly and helpful.
Location
8.6
Convenient location and easy access to downtown.
Room Quality
8.5
Rooms described as clean and well-appointed, with some renovations.
Amenities
8.7
Positive mentions of entertainment options and EV charging stations.
Value for Money
8.5
Good value, especially considering the quality of rooms.
Food and Beverage
7.6
Mixed feedback on dining options; some issues with restaurant service.
Overall Experience
8.6
General satisfaction expressed across reviews, with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Boutique Hotel in Victoria BC

Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

Important information:

Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1388 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
K
Kirk • solo_traveller • ca
8
Pros:

Good staff, decent room amenities

Cons:

Lighting in the room. Fluorescent, no warm bedside lights
Elevator is slow

2026-04-18 • via Nuitee
P
Phillip • family_with_children • ca
8
I would definitely come back again
Pros:

I very much enjoyed the area it was in

Cons:

Not applicable

2026-04-17 • via Nuitee
S
Sandra • family_with_children • ca
7
The walls were thin and I could hear the staff banging on the doors calling to people in the morning
Pros:

Didn’t eat there.

2026-04-16 • via Nuitee
R
Robert • couple • ca
10
2026-04-13 • via Nuitee
K
krisztina • couple • ca
10
2026-04-11 • via Nuitee
N
Norhaliza • family_with_children • ca
8
Pros:

Location

Cons:

The restaurant closes early.

2026-04-03 • via Nuitee
J
Jacqueline • couple • ca
10
Lovely! Great hotel, newly renovated, clean, has character and every amenity necessary!
Pros:

Lovely boutique hotel, every amenity we needed plus the bonus games room and fantastic onsite restaurant - "Floyd's" was incredible.

Cons:

I've got no recommendations for improvement

2026-04-01 • via Nuitee
Z
Zorawar singh • extended_group • ca
8
2026-03-31 • via Nuitee
J
Jaskaran • solo_traveller • ca
1
Ridiculous
Pros:

Nothing

Cons:

When i booked it was showing that they have swimming pool but they didn’t gave access to us as they said pool is closed. Its was so ridiculous.Make sure you should compensate money back.

2026-03-31 • via Nuitee
N
Nhat Quang • solo_traveller • ca
10
Perfect
Pros:

Facility, services, parking, everything is great

2026-03-31 • via Nuitee
L
Lin • family_with_children • ca
10
Pros:

The game room is great - my son's enjoyed pingpong table and Foose all.

Cons:

The parking can be crowded.

2026-03-29 • via Nuitee
V
Vern • family_with_children • ca
10
Pros:

Spacious accommodation. comfortable beds. We'll definitely book here again.

2026-03-29 • via Nuitee
S
Sandy CS • family_with_children • ca
8
Pros:

Staff is good and so efficient to solve our problem

Cons:

Found a dirty mark in the bed sheet and pillow sheet

2026-03-26 • via Nuitee
C
courtney • solo_traveller • ca
10
Amazing.
Pros:

It was bright, inviting, great amenities and the staff were SOOOO nice

Cons:

No continental breakfast

2026-03-23 • via Nuitee
P
Pokatylo • extended_group • ua
10
2026-03-23 • via Nuitee
J
Jinting • couple • ca
10
2026-03-22 • via Nuitee
S
Scott • family_with_children • ca
9
Pros:

The staff were friendly and the accommodations were very comfortable.

Cons:

That we only stayed for one night.

2026-03-20 • via Nuitee
L
Lorna • family_with_children • ca
7
2026-03-14 • via Nuitee
S
Sandra • couple • ca
8
2026-03-11 • via Nuitee
E
Eoin • family_with_children • ie
10
2026-03-07 • via Nuitee