The Vic, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (1532 reviews)
123 Gorge Road East , Victoria , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and helpful staff
Convenient location
Good amenities
Cons:
Inconsistent food service
Noise from nearby establishments
Issues with parking lot safety

Categories

Cleanliness
8.1
General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.
Service
8.6
Staff were described as friendly and helpful.
Location
8.6
Convenient location and easy access to downtown.
Room Quality
8.5
Rooms described as clean and well-appointed, with some renovations.
Amenities
8.7
Positive mentions of entertainment options and EV charging stations.
Value for Money
8.5
Good value, especially considering the quality of rooms.
Food and Beverage
7.6
Mixed feedback on dining options; some issues with restaurant service.
Overall Experience
8.6
General satisfaction expressed across reviews, with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:09

Property Description

Luxurious Boutique Hotel in Victoria BC

Prime Location: Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

Vibrant Surroundings: Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

Family-Friendly Attractions: Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

Important information:

Please note, at check-in all guests must present a valid ID and credit card and proof of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYJ

Location

Guest Reviews

8.4
Based on 1532 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 7.6
Overall Experience: 8.6
S
Struger • family_with_children • ca
8
Pros:

Loved the renovated rooms, and the amenities

Cons:

Lack of elevator access to the underground parking could cause accessibility issues, and the design of the building is dated.

2026-10-24 • via Nuitee
C
Camela • solo_traveller • ca
9
2026-10-22 • via Nuitee
M
Mehdi Mohammad Fahmi • family_with_children • ca
7
2026-10-20 • via Nuitee
B
Brian • couple • ca
8
2026-10-19 • via Nuitee
J
Jessica • family_with_children • ca
10
Pros:

Staff were excellent! the suite was unexpectedly huge and super clean!

Cons:

None so far.

2026-10-17 • via Nuitee
F
felicity • couple • ca
7
2026-10-16 • via Nuitee
A
Anchikoski • solo_traveller • ca
10
2026-10-15 • via Nuitee
K
Khalid Ahasan • extended_group • ca
9
2026-10-11 • via Nuitee
D
David • couple • ca
7
2026-10-09 • via Nuitee
J
Janet • family_with_children • ca
9
2026-10-09 • via Nuitee
H
haoyue • couple • ca
10
2026-10-08 • via Nuitee
S
Stephan • solo_traveller • de
8
sonst paßte alles
Pros:

relativ nah am Stadtzentrum u.a. mit guter Busverbindung, Zimmer entsprach voll meinen Erwartunge

Cons:

Die Öffnungszeiten des Lokal im Hotel. Ab 15 Uhr geschlossen macht keinen Sinn.

2026-09-15 • via Nuitee
R
Rachel • solo_traveller • us
10
Clean, comfortable & convient location to Butchart Gardens. Above & beyond a worthy stay❤️
Pros:

The hostess was so great in communicating as the ferry arrival was going to be late & was unsure of when would arrive to Hotel in evening . He was flexible in accommodating me to a room on the lower floor for our needs ( big thank u)-Room 127 highly recommended! The room was above & beyond expectation …. Clean, modern, & bed was absolutely heavin after a long day of travels. The property includes a room for leisure to watch games on massive big screen TV with comfy lounging, foos ball table & free popcorn. They have a lovely diner just adjacent to Lobby,a Bar/Grill downstairs & liquor store just out front.

If u have pets there is a medical facility just next door with beautiful Hazelnut trees ( at least I think that’s what they were)& ample grass space for pets to stretch & have some relief.

11/10- Will definitely be back soon.

Cons:

If you’re from out of town look for “ The Vic Hotel & Boutique ” instead of what Booking. com shows u as name. Got a bit lost, but got some great help by stopping to ask locals.

2026-09-15 • via Nuitee
J
Jordan • family_with_children • ca
9
You get what you pay for - its worth it!
Pros:

We stayed in a 4th floor suite, with a separate kitchenette and living room with a foldout bed. My wife and I got the bedroom all to ourselves, and having two queen-size beds between the two of us, and the kids were thrilled to be sleeping on the foldout. The extra space on our vacation made the whole thing much easier and less stressful by having separate spaces for all of us. First time we've gotten a suite and it was great!

Cons:

Splurging for the suite was a lot more expensive, and that was pretty rough on the pocketbook.

2026-09-15 • via Nuitee
T
Tyler • couple • ca
7
Great
Pros:

Everything was good

Cons:

Sinks outside the bathroom weird otherwise good

2026-09-15 • via Nuitee
P
Pearl • solo_traveller • ca
7
Ok
Pros:

It was clean and staff were friendly . But we felt it was very expensive . Maybe breakfast could be included with package.

Cons:

I would try a different one next time

2026-09-14 • via Nuitee
H
Hecker • solo_traveller • ca
10
2026-09-14 • via Nuitee
G
Georgia • couple • ca
9
Pros:

Very helpful and kind staff at a difficult time. Special shout out to Fatemah.

2026-09-11 • via Nuitee
J
Jenna • couple • us
8
The Vic was comfortable for what I needed it for.
Pros:

The bed and the pillows were comfortable

Cons:

No breakfast was included. And the popcorn wasn’t done everyday like they said.

2026-09-10 • via Nuitee
D
Danaya • solo_traveller • th
10
2026-09-10 • via Nuitee