The Inn at Market Square

Hotels
•
Independent
3.8 (119 reviews)
1500 IH-35 SOUTH,1500, San Antonio, Texas, 78204 , San Antonio , US
1-2102713334

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Pets allowed

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
ATM/banking
Golfing nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great staff
Close to downtown
Cons:
Unacceptable cleanliness
Safety concerns

Categories

Cleanliness
2.05
Numerous mentions of roach problems, blood stains, and lack of proper cleaning.
Service
5.05
Mixed service experiences; some staff were noted as great but inconsistent presence at the front desk.
Location
5.55
Proximity to downtown was mentioned but negatively impacted by noise and crime.
Room Quality
2.55
Criticisms about broken locks, safety concerns, and overall poor condition.
Amenities
3.05
Amenities lack maintenance; pool was described as green and other items missing.
Value for Money
4.05
Guests felt that the price did not match the quality of the stay.
Food and Beverage
5.05
No specific comments made, assumed standard for similar hotels.
Overall Experience
3.05
General dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:50

Property Description

Experience the perfect blend of comfort and convenience at The Inn at Market Square, your ideal San Antonio getaway.

Unwind in Relaxing Accommodations
Each of our 90 air-conditioned guestrooms is designed to nurture your comfort. Enjoy complimentary Wi-Fi and cable programming for your entertainment, alongside private bathrooms equipped with essential amenities.

Recreational Amenities at Your Fingertips
Take a plunge in our refreshing outdoor pool or catch up with friends in our inviting common area, featuring a television for shared moments. Our hotel also includes a banquet hall for special occasions.

Convenient Services and Location
With a 24-hour front desk, multilingual staff, and free parking, we've got everything you need for a hassle-free stay. Located within a short drive from the River Walk and other local attractions, your adventure in San Antonio awaits.

Book your stay at The Inn at Market Square today for an unforgettable experience!

Important information:

  • Pool access available from 10 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

3.8
Based on 119 reviews
Cleanliness: 2.05
Service: 5.05
Location: 5.55
Room Quality: 2.55
Amenities: 3.05
Value for Money: 4.05
Food and Beverage: 5.05
Overall Experience: 3.05
R
Ramirez • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-05-07 • via Nuitee
C
Cazares • solo_traveller • us
10
2026-04-02 • via Nuitee
C
Cazares • family_with_children • us
10
2026-04-02 • via Nuitee
J
John • couple • us
1
2026-03-19 • via Nuitee
C
Cazares • solo_traveller • us
10
2026-03-15 • via Nuitee
A
Alicia • couple • us
1
The cost was high for the quality.
Pros:

Nothing, absolutely nothing

Cons:

Very shady people hanging around staircase and eyeing our vehicle.😬

2025-12-11 • via Nuitee
S
Shannel • family_with_children • us
6
2025-10-18 • via Nuitee
C
Claire • couple • us
3
Would not stay again unless the prices were cheaper
Pros:

The staff was friendly

Cons:

roaches in the room, no wifi, no microwave or fridge in room, beds were not very comfortable. I wouldn't have minded paying like $75 - 90 for this room but it was not worth the $120 I paid.

2025-10-15 • via Nuitee
R
Raul • family
2
Pros:

Would not recommend no one staying here. Left after 5 mins when opened doirvto my room. Drug deals going on property. Room was super dirty and fear of catching something from bedding. The place super not recommend for family. Dangerous location and worse hotel i ever stayed in. Super disappointed that this site recommends this hotel.

2025-10-12 • via Nuitee
S
Shelly • family
2
Pros:

Was very dissatisfied not safe, kept calling and calling and the front desk wasn’t even at the front she was away

2025-09-28 • via Nuitee
V
Victoria • family
2
Pros:

Some of the hotel rooms had padlocks and there was a cop investigating a crime on the property. This place should not even be on the list, Expedia do better.

2025-09-28 • via Nuitee
H
Hannah
4
Pros:

Staff was great but the roach problem was horrible.

2025-09-03 • via Nuitee
L
Luis Miguel
2
Pros:

Worst place ever, Aa didn’t work etc

2025-08-31 • via Nuitee
W
Wesley
2
Pros:

Pictures need to be updated. Door to the room looked like it was bashed in. Deadbolt didnt line up to lock properly. Didn't feel safe.

2025-07-29 • via Nuitee
A
Adam • family
2
Pros:

People dwon crazy in the property

2025-07-24 • via Nuitee
V
Verified traveler
4
Rough Stay
Pros:

The lady and I had a rough stay at the Inn. I was told initially that they were in the middle of renovations/ upgrades, so some amenities might be lacking. Looking back, I think that was just a bad joke, because it turns out that he was referring to the fact that he'd be lucky to find us clean towels, my front door might not stay closed and the pool was green. There was also a hole in the curtain that had been plugged with toilet paper, no trashcan to be seen, blood stains on the pillow, cigarette burns in the blanket and some miserable poltergeist inhabiting the A/C. At least the roaches in the bathroom were very small. We wanted to save a few bucks by staying outside of downtown, but I can't believe how little we got for $115/ night. Needless to say, we didn't sleep well, and don't plan on returning.

2025-07-21 • via Nuitee
H
Homer Keith
2
Pros:

Unacceptable condition. This is the first Expedia hotel booking that I was concerned about safety and health.

2025-07-20 • via Nuitee
R
Ruben • family
2
Pros:

We stayed at that hotel to be close to downtown and also to the Alamodome, where we were going to attend a concert, so I wanted something close, but it was a bad idea. The hotel is crowded, run down, and has lots of little cockroaches, especially in the bathroom. Outside the room in the early morning, you could hear people partying. When you went to the office, there wasn't always someone answering the phone; they posted a "Back Soon" sign with a phone number in case of an emergency.

2025-07-11 • via Nuitee
L
Luis • family
6
Pros:

Door always stuck.

2025-07-02 • via Nuitee
A
Ali
8
Pros:

It was worth the price

2025-06-23 • via Nuitee