DoubleTree by Hilton Newark Penn Station, NJ

Hotels
•
Doubletree by Hilton
7.6 (1445 reviews)
Gateway Center - Raymond Boulevard , Newark , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location near Newark Penn Station/subway
Close to EWR and good rail links to NYC
Comfortable beds/room comfort
Clean rooms reported by several guests
Convenient luggage storage
Free airport shuttle (when operating)
Helpful transit/police staff in station
In-room amenities (large TV, some rooms with gym)
Cons:
Rude or unhelpful front-desk and bell staff reported
Understaffed during busy times
Towel stains, dusty bedside tables, dirty carpets reported
Poor/overpriced breakfast
Airport shuttle reliability issues and long waits
Expensive and difficult parking
Elevator reliability problems
Safety concerns exiting train station at night noted by one guest

Categories

Cleanliness
6.5
Mixed cleanliness: several guests reported towel stains, dusty bedside tables and dirt on carpets, though some rooms were described as clean and beds comfortable.
Service
7.5
Service is mixed: multiple reports of rude or unhelpful front-desk/bell staff and understaffing at busy times, balanced by instances of helpful transit staff and generally friendly personnel in many interactions.
Location
10
Consistently praised: excellent location directly at/near Newark Penn Station and subway entrance with easy connections to EWR/NYC; repeatedly cited as a primary positive.
Room Quality
9
Room quality generally positive: comfortable beds, some rooms described as clean, in-room amenities like large TVs and a room gym noted; some rooms had dust and minor cleanliness issues.
Amenities
7
Amenities are mixed: helpful luggage storage and free airport shuttle (though shuttle service had notable problems), limited microwave access, elevator reliability issues; overall functional but inconsistent.
Value for Money
6
Value concerns: multiple guests felt the price was high for the experience (e.g., room condition, towel stains), plus complaints about high parking fees and extra charges like paid breakfast.
Food and Beverage
5.8
Generally negative: breakfast quality criticized (some guests said it was poor and overpriced), with specific mentions of bad coffee and mediocre buffet offerings.
Overall Experience
9
Overall experience is positive when prioritizing location and bed comfort, but tempered by service, cleanliness and value issues; many guests still rated stay enjoyable for transit-focused stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:55

Property Description

Convenient Location
Situated just 8 km from Newark Liberty International Airport and a short 18.2 km from Manhattan, DoubleTree by Hilton Newark Penn Station, NJ offers a prime location for both leisure and business travelers.

Modern Amenities
Guest rooms are equipped with all the essentials including a flat-screen cable TV, work desk, and tea/coffee maker. Additionally, the hotel provides free WiFi, ensuring guests stay connected throughout their stay.

On-Site Facilities
Enjoy access to a fitness centre, business centre, and convenient laundry services during your stay. Indulge in delicious meals at The Market Street Bar & Grill without having to leave the hotel premises.

Book your stay now at DoubleTree by Hilton Newark Penn Station, NJ for a seamless and comfortable experience.

Important information:

Please note, the free airport shuttle service is available daily only from 5:00 hours to 0:00 hours. The hotel must be called for pickup from the airport and the wait times are generally 30 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

7.6
Based on 1445 reviews
Cleanliness: 6.5
Service: 7.5
Location: 10
Room Quality: 9
Amenities: 7
Value for Money: 6
Food and Beverage: 5.8
Overall Experience: 9
A
Alison • couple • gb
8
Staff need training especially on the front desk
Pros:

Easy access to Penn station

Cons:

The staff are very rude

2026-07-25 • via Nuitee
H
Hernández Hernández • couple • us
10
2026-07-24 • via Nuitee
P
Pawel • couple • gb
8
Great location for connections to NYC
Pros:

Great location - close to EWR Airport and good rail links to NYC

Cons:

Airport shuttle was terrible! Over 1hr wait at Newark and on the way back we’ve been told it doesn’t start until 5AM, despite reassurances from the previous day that it starts at 4AM. You’re better off taking bus 62 to and from Newark!

2026-07-23 • via Nuitee
Z
ZanetaB123 • couple • vg
5
Location great, airport shuttle convenient - cleaning could be better
Pros:

The location is great - very close to the Penn train station - easily walkable. The free airport shuttle definitely helps a lot. The bed was comfortable. The luggage storage also helped a lot.

Cons:

The towels had yellow stains on them which I indicated on the hotel survey but they responded to only my other comments and did not respond about the stains on the towels. Overall I was a bit underwhelmed for the price I paid especially given the towel stains, the dusty bedside tables and dirt on the carpets. I would have expected more for the price at $230 per night but that might just be me.

2026-07-21 • via Nuitee
K
Kimberly • extended_group • us
10
2026-07-19 • via Nuitee
M
Marisol • couple • us
10
Awesome
Pros:

Clean tooom and confsble ,gym inside the room and bigTV

Cons:

Everything was perfect

2026-07-19 • via Nuitee
M
Modeste • family_with_children • dk
8
Gode senge
Pros:

Transport var nemt fra sted den ligger ret gode.
Gode senge

Cons:

Morgenmad var ikke gode, heller ikke gode kaffe. Ikke frisk brød

2026-07-18 • via Nuitee
D
David • extended_group • nz
5
Cons:

Felt unsafe at night exiting from train station, not a nice experience at all

2026-07-18 • via Nuitee
D
Donald • solo_traveller • us
8
Cons:

Most of folks were great - except one individual gave me grief about charging my phone (downstairs).

2026-07-17 • via Nuitee
E
Erin • family_with_children • us
8
2026-07-15 • via Nuitee
D
Donna • couple • us
10
2026-07-13 • via Nuitee
W
William • couple • us
7
Super nice staff, very comfy bed. Needs better elevators and reasonable options for guests to park.
Pros:

Location directly across from Newark Penn Station was great for our particular needs, since we were wanting a simple and easy transit to the NYC Penn Station.

Cons:

Parking was tricky and expensive, ended up parking nearly a mile away to avoid a $70+ parking fee. Initial entry to the hotel before I had a key card was very confusing, essentially had to follow someone else in. Elevators didn't always work, had to get help from staff to use the service elevator to get our luggage back downstairs.

2026-07-11 • via Nuitee
A
Armando • family_with_children • ca
8
It was great, pricing was a bit high compared to other DoublTrees , but very clean
Pros:

Location, Cleanliness

Cons:

Price, understaff

2026-07-11 • via Nuitee
O
Othon • solo_traveller • mx
10
Pros:

Location

Cons:

Expensive parking

2026-07-10 • via Nuitee
U
UD • couple • us
4
2026-07-09 • via Nuitee
T
Tat Seng • couple • sg
6
A place with good and convenient location, but a bit too old and not so well maintained.
Pros:

The location of the hotel is great.

Cons:

But the room, the overall ambient, and the facilities are old, very old. The hotel probably needs upgrading.

2026-07-07 • via Nuitee
L
Lynne • solo_traveller • au
7
Excellent access to transport
Pros:

The proximity to the train station and the security round the building

Cons:

Limited eating options

2026-07-06 • via Nuitee
S
Solla • family_with_children • us
1
My wife had issues with this reservation and i need to speak
Pros:

We are dissatisfied and need to speak with someone. 203-228-8660 Italo Solla

Cons:

It was filthy, there were homeless people sleeping in front and around our car.

2026-07-06 • via Nuitee
R
Rui • couple • us
10
2026-07-06 • via Nuitee
L
Leandro • solo_traveller • br
5
Pros:

So da localização.

Cons:

Insegurança na porta do hotel, estacionamento, falta de pro atividade da equipe.

2026-07-04 • via Nuitee