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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Designated smoking area
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Accessible parking
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Wheelchair accessible
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
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Property Description
Convenient Location
Situated just 20 minutes outside of downtown Richmond, Virginia, Hampton Inn Richmond West offers easy access to the city's attractions while providing a peaceful retreat away from the hustle and bustle.
Modern Amenities
Guests can enjoy the convenience of an outdoor pool, on-site gym, and in-room flat-screen TVs, ensuring a comfortable and entertaining stay. The rooms are equipped with a refrigerator, coffee maker, cable TV, and free Wi-Fi for added convenience.
Complimentary Services
Start your day right with a complimentary continental breakfast and take advantage of the hotel's business center, laundry facilities, bicycles for loan, and free parking, making your stay hassle-free and enjoyable.
Book your stay at Hampton Inn Richmond West for a relaxing and convenient experience in Glen Allen, Virginia.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Clean and nice staff
Nothing
Breakfast was unappealing
Breakfast had Poor options. looked gross
Closeness to Innsbrook Pavillion & a Great place to eat !
Room was not ready at check in.
Key fob on room door was not working. For 2 hours we waited for them to fix it. Never happened. We left and got a full refund.
Another room was not offered.
This place is filthy. Everything is dirty; the rooms, the lobby, the elevators, the exterior... We have been here three nights and still haven't head housekeeping empty our trash, refresh towels - we had to ask for new towels and set all the used ones in the hallway with our trash bags. Our room has crusty spots on the carpet that feel like a milkshake was spilled and never cleaned (at least I hope it was a milkshake). At breakfast, four employees were in the way of the line of customers and they sat there chatting and making breakfast while others waited; there was zero concern for guests. I stay at Hilton brand hotels on a regular basis for work and family trips. This is definitely the worst hotel I have stayed at in the past few decades.
Everything
Everything was great
Very clean... comfortable.
They had a hard time activating the room key. Took a while and had customers waiting.
I liked the place. Very nice and clean and the breakfast bar was superb
This is just a minor problem and may I say again it is a minor problem but the coffee machine in my room was missing some of the parts. I was in room 502 and I believe you need a new coffee maker. All in all it was a very pleasant experience except for the idiots throwing chairs in your swimming pool for our enjoyment. Sometimes you just can't go anywhere 🤔🤔
One of the staff members black with dread locs were leaning in hallways . Made me very uncomfortable. I first seen her smoking something outside . Another staff member at the desk always on her phone. My bed sheets had not been changed
Check in was easy, friendly front desk staff. Pool option was great. Complimentary breakfast was substantial.
The AC unit made strange noises all night which made it difficult to go to sleep and even woke us in the night. I meant to report to staff at check out but I forgot. Room 528 We planned to use the pool in the morning but it had to be shocked so it wasn't available.
Location
Missing sheets and pillows for the pull out couch even when requested. The vents were caked with dirt/dust. Mold on the AC unit. The hallway was extremely hot and neighbors were loud late night and early morning.
The toilet was very low. Who in the world put those low toilets in your rooms? Stupid move to save a few cents! And no hand rails near the toilet to help get back off the damn thing.
Bath tub very slippery! No mat or safety surface in the tub. I had to hang on to the grab bar to do any moving. This is a lawsuit waiting to happen. Plus the grout on the back wall is not properly installed. Water is able to get behind the tub. You are going to have rot back there soon, if not already.
Breakfast: no microwave, coffee not strong, not enough substantial food, unclean in the stairway ( dog vomit) housekeeping service crap! Been an honor member, this worst rest!
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