DoubleTree by Hilton San Bernardino

Hotels
•
Doubletree by Hilton
8.6 (1969 reviews)
285 East Hospitality Lane , San Bernardino , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Clean rooms
Cons:
Cleaning issues
Parking fees
Minor maintenance concerns

Categories

Cleanliness
7.61
Concerns about unclean rooms and poor bathroom maintenance.
Service
9.58
Overwhelmingly positive sentiments about friendly and helpful staff.
Location
8.62
Central location, ideal for a weekend getaway.
Room Quality
8.57
Rooms are clean and spacious, with some minor maintenance issues.
Amenities
8.6
Good breakfast options and decent gym facilities.
Value for Money
8.56
Good balance of services for the price, despite some extra costs.
Food and Beverage
8.61
Breakfast options positively noted; some availability issues in the bar.
Overall Experience
8.68
Overall great experience with service and comfort noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:35

Property Description

Outdoor Pool and On-Site Restaurant
DoubleTree by Hilton San Bernardino offers a refreshing outdoor swimming pool and a convenient on-site restaurant for guests to enjoy during their stay.

Relaxation and Convenience
Guests can unwind in the hot tub or socialize at the on-site bar after a busy day. Business travelers will find the meeting facilities and business center to be ideal for their needs.

Nearby Attractions and Transportation
Located just minutes away from Loma Linda University and Inland Center Mall, the hotel also provides easy access to various dining options. With the San Bernardino Amtrak Train Station and LA/Ontario International Airport in close proximity, traveling is made hassle-free.

Book your stay at DoubleTree by Hilton San Bernardino now to experience comfort and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ONT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 12 per day.

Location

Guest Reviews

8.6
Based on 1969 reviews
Cleanliness: 7.61
Service: 9.58
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
K
Kristen • family_with_children • us
10
2026-03-14 • via Nuitee
J
jazury • couple • us
10
2026-03-13 • via Nuitee
R
Refael • couple • us
1
Terrible people
Pros:

Nothing

Cons:

They charged me 400 instead of 200
And harass me for my service dog
And charge extra 75 for my dog

2026-03-13 • via Nuitee
R
Refael • couple • us
1
Bad vibes hotel very rude stuff
Pros:

Terrible stuff in the reception

Cons:

Bad vibes and attitude

2026-03-13 • via Nuitee
S
Sandy • couple • us
10
2026-03-11 • via Nuitee
J
Jose • solo_traveller • us
10
2026-03-10 • via Nuitee
C
Celena • couple • us
10
It’s quite peaceful I will definitely continue to stay here highly recommend
Pros:

The bed & pillows are so comfortable and it’s a reasonable price :)

Cons:

They give out cookies just make sure if you have walnut allergies to ask for gluten free cookies

2026-03-09 • via Nuitee
L
Lillian • couple • us
10
Great experience
Pros:

Clean and had the best customer service e

Cons:

Safe parking

2026-03-09 • via Nuitee
L
Levon • solo_traveller • us
1
Terrible and would never come back
Pros:

The breakfast attendants were great

Cons:

That housekeeping went in my room even with the do not disturb sign was on. Then management told me it wasn't on the door after I told them about the incident. Basically said I was lying.

2026-03-09 • via Nuitee
L
LaTanya • couple • us
9
Pros:

The room was nice and the cookies delicious

2026-03-09 • via Nuitee
E
Enquist • solo_traveller • us
10
2026-03-08 • via Nuitee
E
Edwin • couple • nl
8
Goed hotel voor goede prijs
Pros:

Ontbijt was goed. Zeker voor USA begrippen. Alles netjes schoon.

Cons:

Niets eigenlijk

2026-03-07 • via Nuitee
N
Nikka • couple • us
10
2026-03-06 • via Nuitee
E
Eliana • couple • us
10
2026-03-06 • via Nuitee
C
christian • couple • us
10
2026-03-05 • via Nuitee
D
Don Kellogg • couple • us
9
Comfortable.
Pros:

Good breakfast. Friendly staff. Good parkin g.

Cons:

Moderately expensive.

2026-03-05 • via Nuitee
K
Karen • couple • us
10
It was delightful. It suited my needs regarding location especially.
Pros:

Location was great.

Cons:

Nothing

2026-03-05 • via Nuitee
I
Ivett • solo_traveller • us
10
Nice
Pros:

Is clean and the people were so nice

Cons:

Clean and comfy

2026-03-04 • via Nuitee
H
Henry • family_with_children • us
5
2026-03-02 • via Nuitee
V
Valerie • couple • us
9
We had a great time
Pros:

I loved how clean it was the pool the jacuzzi and the free cookies

Cons:

I enjoyed

2026-03-02 • via Nuitee