Brandywine Plaza Hotel

Great place. Would stay there again.

The hotel was closed

DO NOT STAY AT THIS HOTEL!!!!!!! I booked this hotel and we had to switch rooms cause the air conditioning wasn't working in the first room they put us in. Halfway into our stay, we woke up to find out that the electricity and water went out in the middle of our stay and we were forced to check out early. The hotel now refuses to process our refund after they promised to do so. DO. NOT. STAY. HERE

Been here a few times, it is good enough. It is usually quiet and functional. The breakfast works, the rooms are fine, etc etc. For the price I'm pretty happy with it.

The facility is older, and they are doing what they can. Limited capabilities, wear and tear, and the elevators are not entirely reliable.

This was the worst customer service I have ever experienced. The hotel lost all power the weekend before and was closed down. We drove 45 minutes out of the way and HOTELS.com had no communication with us . We had to drive back toward Philadelphia and at the last minute book another hotel which was substandard. I feel like a refund or free stay would be appropriate for compensation of the time wasted.

We got to the hotel, there was no electricity. We never got the information regarding power outage.

Once at the hotel, front desk people did not provide us with any accommodation nor compensation.

Overall, a very disappointing and unprofessional service.

El hotel estaba cerrado sin previo aviso era casi 10 pm ..encontrar otro hotel acesa hora !.. QUE HORRIBLE EXPERIENCIA ...llegar a un hotel sin luz y sin servicio.

This was a nice hotel tucked away from the city. There were a few conventions going on so it was a lot of people there at once but it was a good experience

It was an okay stay for a state I’ve never been - although there were scandalous teens late at night hard to find parking & the front desk lady was rude.

We had no power or water and had to check out of the hotel

Good friendly staff. Great location

Decoration and bedrooms are nice, but in our bedroom the fridge was not working. We asked many times to different employees about the problem, only in the Night they changed it. An accident happened in the basement pipes. Flooding and shut down for whole day. No breakfast and customers have to move to another hotel. The manager was gentle and reimburse the money. Also and help looking for new accommodations. Accidents happen, but the hotel was not in a good shape. No emergency lights in hallways and stars.

The Lobby temp feels like the thermostat is set on 90. The power went out and there were no backup lights or assistance to get out of the hotel.

Service is very poor, they can not give towels saying they are out it. The lady in charge of breakfast is not professional at all.

The room and beds were super comfortable and clean! Check in was quick and easy. No complaints!

Room was dirty and run down. The pictures of the hotel must be from 20 years ago. Would not stay here again.

The website says breakfast but hotel weekends weren’t free!!! There were no towels in the room and they didn’t clean the room next day. We were locked out of the room our second night.

I’m 72 and this was the worst place I’ve ever stayed in my life. Screaming drug users next to our room. Absolutely horrible service from the front desk. We couldn’t go to sleep until 2am because of the drug users next door to our room.
Do not go near this God awful place!!!!!

Shows its age throughout. Staff friendly. No water or extras of any kind. Bare bones.

The room was dirty and outdated. The toilet was clogged and it didn’t have the amenities that they advertised. The pool was broken with maybe two gallons of water inside of it and trash. I plugged in the clock radio and was electrocuted. The cord was cut and when I made the manager aware he asked me did I cut the cord? The sheets and blankets had stains on them. They don’t have cable. The air conditioner was broken! This hotel needs to be shut down ASAP!!!