DoubleTree by Hilton Hotel Grand Rapids Airport

Hotels
•
Doubletree by Hilton
7.6 (263 reviews)
4747 28th Street South East , Grand Rapids , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Room quality requires updates
Elevator was down

Categories

Cleanliness
6.73
Room was not as clean as expected and furniture is worn out.
Service
8.7
Staff were helpful and the service was praised.
Location
8.74
Conveniently located close to the airport.
Room Quality
6.69
Room was fine but the building needs some love and updates.
Amenities
6.72
Disappointed by the non-functional pool and outdated elevators.
Value for Money
7.18
Over $400 to spend two nights is high for the current amenities.
Food and Beverage
8.23
Nice breakfast buffet; overall food quality was good.
Overall Experience
7.8
The stay had its ups and downs, but overall satisfactory for airport access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:26

Property Description

Convenient Location
Located just minutes from Gerald R. Ford International Airport and various local attractions, the DoubleTree by Hilton Hotel Grand Rapids Airport offers a prime location for travelers.

Comfortable Accommodations and Free Amenities
Guests can enjoy comfortable rooms and a range of complimentary amenities, such as airport shuttle service, breakfast at Ganders Restaurant, access to a modern fitness center, high-speed internet, and an indoor swimming pool.

Nearby Attractions
Explore nearby popular sites like Frederik Meijer Gardens, the DeVos Convention Center, John Ball Zoo, shopping centers, and restaurants, all within easy reach of the hotel.

Book your stay at the DoubleTree by Hilton Hotel Grand Rapids Airport for a convenient and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 263 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 7.8
C
Caroline • couple • us
8
2026-05-18 • via Nuitee
D
Debbie • solo_traveller • us
10
2026-05-12 • via Nuitee
M
mailloux • solo_traveller • us
8
2026-05-07 • via Nuitee
A
Amol • family_with_children • us
7
Comfortable but would love if they include breakfast
Pros:

Last min available

Cons:

Breakfast not included

2026-05-04 • via Nuitee
J
Joseph • extended_group • us
10
We enjoyed our weekend stay, excellent location to be able to get out and see the town.
Pros:

The breakfast was delicious. Rooms spacious. They were extremely friendly.

Cons:

Needs some updates. We had problems with are keys but it was handled.

2026-04-30 • via Nuitee
C
Charmaine Leigh • family_with_children • us
9
Great
Pros:

Convenience

Cons:

None

2026-04-19 • via Nuitee
B
Beverly • solo_traveller • us
10
Stayed before my early flight the next morning - good shuttle service
Pros:

I was there for 1 night only. I stayed here the night before my flight out of GRR. They are one of the few hotels that still have a shuttle available to the airport.

Cons:

Everything was fine for 1 night

2026-04-16 • via Nuitee
M
Madalyn • couple • us
8
Pros:

Cookie

2026-04-16 • via Nuitee
Z
Ziemba • solo_traveller • us
8
2026-04-12 • via Nuitee
C
Connie • couple • us
10
Everything was wonderful.
Pros:

Loved having the restaurant. Food and drinks were wonderful.

2026-04-07 • via Nuitee
T
Timothy • family_with_children • us
10
2026-04-06 • via Nuitee
M
McClintock • family_with_children • us
10
2026-03-26 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-02-26 • via Nuitee
A
AMY • couple • us
10
2026-01-19 • via Nuitee
D
Daniel • extended_group • us
8
Excelente
2026-01-19 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-01-15 • via Nuitee
L
L4617EEbent • Business
6
Good
Pros:

Place is very spacious I was greeting by a lovely lady at the Front Desk on Sunday, enjoyed a great steak Frits at the Gander’s Restaurant. Everything about my stay was great however checkout the next afternoon was all but good. The lady at the front desk was short and inattentive her phone seemed to have all her attention. I also had a question about my bill and her response was “I don’t know nothing about that. Anything else?”

2026-01-09 • via Tripadvisor
M
Michelle • couple • us
10
2026-01-08 • via Nuitee
M
Maurita • extended_group • us
1
Pros:

The breakfast and the pool.

Cons:

A LOT and management wouldn't take responsibility to accommodate for a horrible visit.

2026-01-07 • via Nuitee
R
Reithel • couple • us
6
Disappointed
Pros:

Booked this place because it was located conveniently to the Airport. However, we'll never stay there again!

Cons:

Disappointed that we paid for breakfast but it didn't open until 7 and we had an early flight to catch. No refund!

Furniture in room needs to have cosmetic repairs or updates.
Bathroom was not as clean as expected.

2025-12-20 • via Nuitee