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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Visual aids: Braille
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located just a 5 minutes' walk from the Historic Santa Fe Plaza, Hilton Santa Fe Historic Plaza offers easy access to shopping and entertainment options.
Luxurious Amenities
Relax in the outdoor swimming pool, stay connected with free WiFi, and indulge in delicious dining options at Ortiz Restaurant and Cafe. The rooms feature modern amenities like flat-screen TVs, coffee makers, and cozy bathrobes.
Fitness and Dining Options
Stay active at the 24-hour gym or unwind in the outdoor hot tub with a fireplace. Grab a snack at the 24-hour convenience store or enjoy a meal at the on-site restaurant.
Ready to experience the charm of Santa Fe? Book your stay at Hilton Santa Fe Historic Plaza now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Location
Nothing
Beautiful place.
Everything was nice
morning coffee, very comfortable bed
the outdoor hot tub and pool were cold
the couch in the room had stains on the side and just looked crummy.
Location is great. I could walk to lots of things. Food in restaurant was good, and they were quick for take out. Coffee was good. Lighted, magnifying make up mirror was great! Having both fridge and coffee pot was good.
The light was poor in the room. I had to use a flashlight to put water into the coffee pot. Chair was too low for the desk. I never did get the wifi to work on my computer. It was OK on my phone. I arrived late the first day; the front desk was out of bottled water which I would have used in a CPAP. Parking lot work was a surprise the last day of my stay; I almost got trapped in where I was parked.
Worn and dated
Well looked after. Given breakfast upgrade. Great team. Nice rooms and perfect location
Free parking
Not so happy about the attitude of some other guests who were unkind to staff.
Great location. Great breakfast. Nice room.
One of the elevators was broken down but we had access to the other one. Bit by bugs the first night. Be sure to pay extra for breakfast package.
room
ice machine on floor
microwave in room
Bruno and (sorry I failed to catch his name!) were fantastic. So accommodating they made me feel like I was their only priority. Checked on how everything was every time they saw me. Best service and hospitality I’ve ever seen!
The fridge was too cold and froze some things. Not a big deal for me, I just left my sandwich out to defrost a bit. Might be an issue for others.
Hotel and housekeeping Staff…although limited.
Location
Bedding was comfortable
Shower was great!
Breakfast and hosts
Property needed updating. Didn’t meet expectations of a Hilton
Blackout wasn’t a blackout!
Of 3…1 Elevator broken 1 Elevator in and out of service 3rd too far away
In room…$12 for bottled H2O!?
No bellman to assist with anything!?
Lighting in room too dim…felt dingy
Better quality of towels
Going to front reception for ice and if available?? Complementary small water bottles (timing was everything)
WiFi was not accessible from my room. I had to make a video call while I was there and asked at the reception desk if there was any private space in the hotel I could use for 1/2 hour just to make the call because I couldn’t use it from my room. I Had to haggle for it. While I was waiting though someone else at the reception desk was complaining about WIfi not being accessible. We then realized the whole place was on the WiFi fritz. So I went to my room and used my phone hot spot. It was a jumpy connection but better than nothing. The staff for the most part is very friendly and accommodating. The facility overall though is looking very tired and worn. It needs a makeover.
Air conditioning was poor. Asked for maintenance repeatedly. Finally changed rooms the next day and that room was very good.
Did not know parking was an additional $31/day.
Also, I thought I signed up for breakfast at $20/day/person. After we ate breakfast they said breakfast was not included and charged me approx. $60.
Location
We paid 330 USD per night - we stayed at Hilton, not at Super 8 for 60 USD a night. We are used to totally different Hilton standards around the world. The carpet in the hall was dirty, windows in the room were dirty, the swimming pool dirty... Just 2 towels in the room, absolutely unsufficient info at check in, almost no choices at breakfast. The hotel must be poorly managed because all of these things are pretty easy and cheap to fix. We actually could not believe we stayed at Hilton....:)
Hugely disappointing! We’ve stayed here multiple times before but there has been significant deterioration in this property all round—rude and less than professional or accommodating front desk (actually either not trained or outwardly hostile), poor communications, absence of management, definite degradation of maintenance (the previously wonderful pool area is a disgrace.)
Okay, here goes…this hotel gets a 4 due to the location—could hardly be better for walkable Santa Fe—and for the room itself—comfy furnishings, great bathroom, a robe, which always garners some love from me, and easy in and out. Dragging this review down—it really should get a 3.5–is the upkeep of the property. It’s a historic site so there are some things that can’t be helped like odd locations of things such as the bar however, it would not take much loving—or money—to fix some pretty rough things. Shabby furniture with mismatched cushions out front, ugly stairwells, walls and doors with dings and a pool area I barely wanted to be in—I lived in crappy apartments in college with nicer pools. The $31/night parking is ridiculous for an open lot. Why ding us so much for parking? I’m hoping Hilton will spruce this place up because it could b great.
A good stay is in the details. Well stocked room, soap in dispensers cups for the coffee. A bar with bar tenders behind the bar and carpet in the common areas that is clean and fresh. Trash cans that are not over flowing and s pleasant supervisory staff.
In the heart of downtown which made it close to shops and restaurants. ☺️
when we went the pool was closed 🫠
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