Wyndham Garden Hotel - Jacksonville

Hotels
•
Wyndham Garden
7.5 (3565 reviews)
4660 Salisbury Road , Jacksonville , US
+1 904-281-0900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Affordable / good value for money
Comfortable beds / comfortable rooms
Friendly front-desk staff
Convenient location (near restaurants, good for overnight stops)
Pool available
Parking was convenient
Some guests found rooms clean and well-maintained
Good option for budget travelers
Cons:
Poor cleanliness in some areas (stains, sticky surfaces, smells)
Dated property and visible wear
Breakfast often not included / pricey bistro
Pest issues reported (roaches)
Maintenance problems (clogged tubs, no bathroom lights, paint on comforter, half-working TV channels)
Elevator outages / limited elevator service
Housekeeping noise early in the morning
Coffee/room replenishments not reliably provided

Categories

Cleanliness
5
Multiple reviews report unclean or poorly maintained areas: stained bathroom door, paint on comforter, sticky surfaces, damp/old smells in halls, roaches and dead-animal smell in rooms — cleanliness is a clear weak point.
Service
8.5
Several guests praised friendly, helpful front-desk staff; a few service negatives (early/noisy housekeeping) exist but overall staff interactions are generally positive.
Location
9
Location is repeatedly mentioned as a strong point: convenient for travel, next to restaurants and good for overnight stops — consistently cited as a pro.
Room Quality
7
Mixed reports: many guests found rooms comfortable with good beds, while others noted dated rooms, smells, clogged tubs, missing bathroom lights and maintenance issues — overall acceptable but inconsistent.
Amenities
6.5
Some positives (pool, convenient parking), but several amenity issues were reported: broken elevator, limited/half-working TV channels, no breakfast included despite expectations, and poor coffee replenishment.
Value for Money
9
Multiple guests describe the hotel as affordable and good value for the price (explicit mentions of satisfaction with price vs. expectations).
Food and Beverage
6
Frequent complaints about breakfast not being included, an attached bistro that is pricey, coffee not replenished and one report of stained/painted bedding — F&B is a weak area relative to expectations.
Overall Experience
9
Overall sentiment is mixed but leans positive: many guests appreciate comfort, price and location and say they'd return, while common negatives center on cleanliness and maintenance; the net experience trends favorable for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Located in the vibrant Southpoint-Butler Blvd district, Wyndham Garden Hotel - Jacksonville offers easy access to top attractions such as the Museum of Science & History, Florida Theatre, and EverBank Field.

Comfortable Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and plush bedding. The property is non-smoking, ensuring a pleasant stay for all guests.

Relaxing Amenities
Unwind by the outdoor swimming pool or enjoy a delicious breakfast at the Red Gill Bistro. Take advantage of the sun terrace, business centre, and multilingual staff ready to assist with any needs.

Book your stay at Wyndham Garden Hotel - Jacksonville for a memorable and convenient experience in Jacksonville!

Important information:

Guests must be a minimum of 21 years old to check in.

Please note that a maximum of 2 dogs up to 11 kg is allowed per room with an extra charge of USD 25 per day per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 3565 reviews
Cleanliness: 5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 6.5
Value for Money: 9
Food and Beverage: 6
Overall Experience: 9
T
Tosha • couple • us
6
Pros:

No breakfast you had to go next door to eat

Cons:

They had paint on comforter did change it when I told them about clean the room and used the same painted comforter

2026-10-31 • via Nuitee
P
Peter • solo_traveller • de
6
Preiswertes Hitel, Dauer, aber uralt und etwas verbraucht
Pros:

Das Zimmer war gut und die Betten bequem, allerdings sind Flure und die Teppichböden dort ziemlich heruntergekommen. Uralt und auch nicht sauber. Wie auch die Einrichtung und die Tür zum Bad. Die war voller Flfcken. Aber für den Preis von 79 $ für 2 Personen? Was will man mehr. Das Personal war sehr freundlich

Cons:

Ungepflegte Gänge und Flure, auch die Bödef: Sehr alt.

2026-10-31 • via Nuitee
A
Anderson • family_with_children • us
10
I will always choose this hotel from now on
Pros:

I liked the lady at the front desk, she was delightful! And our room was perfect, we slept great and were very comfortable. I will stay here everytime I am in Jacksonville. I have zero complaints and the price was affordable.

Cons:

Nothing.

2026-10-30 • via Nuitee
J
Jones • family_with_children • us
1
2026-10-30 • via Nuitee
K
Kevin • couple • us
6
2026-10-29 • via Nuitee
C
Candilyn • couple • us
7
Good value for an overnight on the way to Tampa.
Pros:

It was very clean, the bed was comfortable, and it was a good value.

Cons:

It had a mostly smell in the halls, but that is common in Florida.

2026-10-29 • via Nuitee
F
Felix • solo_traveller • us
8
2026-10-28 • via Nuitee
S
Sammy • family_with_children • us
10
Pros:

The accommodations were excellent.

Cons:

The weather lol

2026-10-28 • via Nuitee
T
Thales • solo_traveller • us
7
2026-10-27 • via Nuitee
A
ANDREW • family_with_children • us
8
2026-10-27 • via Nuitee
M
Manuel • couple • us
2
Affordable, but in Need of Serious Improvement
Pros:

Location

Cons:

The hotel feels quite old and poorly maintained, with cleanliness being a major issue. Many surfaces feel sticky, and there’s a noticeable damp, unpleasant smell throughout the building, suggesting poor ventilation and insufficient cleaning. While the price is not high, the overall comfort and hygiene standards leave a lot to be desired. If cleanliness is important to you, I’d recommend considering other options.

2026-10-26 • via Nuitee
K
Kristy • couple • us
4
Pros:

Pool and bed

Cons:

Bath tub was stopped up , room smelled old , no lights in bathroom

2026-10-26 • via Nuitee
J
Jeffery • family_with_children • us
6
2026-10-25 • via Nuitee
M
Marquita • couple • us
2
Pros:

Located next to restaurants

Cons:

Had to kill roaches. TV area infested with pest.

2026-10-25 • via Nuitee
L
Lavicent • couple • us
10
2026-10-24 • via Nuitee
C
Carson Alyssa • solo_traveller • us
8
Pros:

it was gorgeous and very nicely kept. comfortable beds, nice bathrooms, didnt get the chance to try the pool but it looked great

Cons:

it says breakfast is included, but it isnt they have an attached bistro thats $15 an entree, which is definitely more than im willing to spend for breakfast.

2026-10-23 • via Nuitee
A
Alan • couple • us
10
very easy, more than a reasonable price, and extremely cozy.
Pros:

Parking was convenient. Cleanliness. Price. Location. And very comfortable of a stay.

Cons:

Earlier check out time than other hotels in the area by an hour.

2026-10-22 • via Nuitee
D
Denise • family_with_children • us
10
Pros:

Love it 😍

2026-10-21 • via Nuitee
D
Derrick • solo_traveller • us
9
2026-10-21 • via Nuitee
E
Eloise • couple • us
8
Comfortable and a great location.
Pros:

Location and price

Cons:

They didn't replenish coffee and cups in the room

2026-10-20 • via Nuitee