Wyndham Garden Hotel - Jacksonville

Hotels
Wyndham Garden
7.6 (3114 reviews)
4660 Salisbury Road , Jacksonville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Affordable stays
Cons:
Cleanliness issues
Missing amenities (breakfast)
Maintenance needed

Categories

Cleanliness
5.49
Multiple reviews indicated cleanliness issues including mold and unclean rooms.
Service
9.46
Numerous mentions of friendly and helpful staff, with positive interactions emphasized.
Location
8.5
Location received praise for proximity to stores and other attractions.
Room Quality
6.95
Room quality varied, with some mentioning comfort but others noting maintenance issues.
Amenities
6.48
Some amenities were appreciated, but breakfast and maintenance were lacking.
Value for Money
7.94
Generally seen as affordable, but issues reported may affect perceived value.
Food and Beverage
7.49
Breakfast availability was noted as missing or lacking, affecting scores.
Overall Experience
8.46
A blend of good feedback but overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Convenient Location
Located in the vibrant Southpoint-Butler Blvd district, Wyndham Garden Hotel - Jacksonville offers easy access to top attractions such as the Museum of Science & History, Florida Theatre, and EverBank Field.

Comfortable Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and plush bedding. The property is non-smoking, ensuring a pleasant stay for all guests.

Relaxing Amenities
Unwind by the outdoor swimming pool or enjoy a delicious breakfast at the Red Gill Bistro. Take advantage of the sun terrace, business centre, and multilingual staff ready to assist with any needs.

Book your stay at Wyndham Garden Hotel - Jacksonville for a memorable and convenient experience in Jacksonville!

Important information:

Guests must be a minimum of 21 years old to check in.

Please note that a maximum of 2 dogs up to 11 kg is allowed per room with an extra charge of USD 25 per day per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 3114 reviews
Cleanliness: 5.49
Service: 9.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
E
eiji couple ca
7
2026-03-07 via Nuitee
A
Amanda solo_traveller us
6
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
J
JUAN solo_traveller us
8
Overall I was pleased with my stay.
Pros:

It was close to my job.

Cons:

I was having trouble with the room key working on the door.

2026-03-07 via Nuitee
C
Charles couple us
4
Acceptable in a pinch; but, look for other options.
Pros:

Good location, although a bit confusing to get to.

Cons:

The facility is quite tired and shows neglect in upkeep. There were hairs on the bathroom floor making shoes a necessity at all times. It would be nice if some sort of breakfast was provided. There is a restaurant but that can get a bit pricey.

2026-03-07 via Nuitee
M
Manuel solo_traveller us
10
2026-03-07 via Nuitee
A
Ahmed couple us
7
2026-03-06 via Nuitee
J
Jenova couple us
9
2026-03-06 via Nuitee
T
Terrance couple us
10
Love the scenery and very close to the highways and restaurants
Pros:

Clean and staff was very kind

Cons:

Nothing bad to say

2026-03-06 via Nuitee
G
gordok321 Friends getaway
10
Outstanding
Pros:

Clean room and comfortable bed

2026-03-05 via Tripadvisor
A
Amy solo_traveller us
1
Cons:

Advertised on Booking.com as "Pet friendly", this property misleads customers, and actually does not accept cats. I only learned of this at check-in, so imagine the inconvenience of my arriving in late afternoon with my cat, and had to scramble to find another place to stay.
I will formally complain to Booking.com also, of allowing this hotel in the "Pet Friendly" category .

2026-03-05 via Nuitee
R
Renee couple us
2
2026-03-04 via Nuitee
N
NEWMAN couple us
6
Left my phone number for the manager to call, never heard from him? What’s up with that? I think I should be compensated
Pros:

Close to the highway.

Cons:

The shower was broken. How did the maid clean the bathroom?????

2026-03-04 via Nuitee