Wyndham Garden Hotel - Jacksonville

Hotels
•
Wyndham Garden
7.6 (3755 reviews)
4660 Salisbury Road , Jacksonville , US
+1 904-281-0900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Affordable stays
Cons:
Cleanliness issues
Missing amenities (breakfast)
Maintenance needed

Categories

Cleanliness
5.49
Multiple reviews indicated cleanliness issues including mold and unclean rooms.
Service
9.46
Numerous mentions of friendly and helpful staff, with positive interactions emphasized.
Location
8.5
Location received praise for proximity to stores and other attractions.
Room Quality
6.95
Room quality varied, with some mentioning comfort but others noting maintenance issues.
Amenities
6.48
Some amenities were appreciated, but breakfast and maintenance were lacking.
Value for Money
7.94
Generally seen as affordable, but issues reported may affect perceived value.
Food and Beverage
7.49
Breakfast availability was noted as missing or lacking, affecting scores.
Overall Experience
8.46
A blend of good feedback but overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Convenient Location
Located in the vibrant Southpoint-Butler Blvd district, Wyndham Garden Hotel - Jacksonville offers easy access to top attractions such as the Museum of Science & History, Florida Theatre, and EverBank Field.

Comfortable Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and plush bedding. The property is non-smoking, ensuring a pleasant stay for all guests.

Relaxing Amenities
Unwind by the outdoor swimming pool or enjoy a delicious breakfast at the Red Gill Bistro. Take advantage of the sun terrace, business centre, and multilingual staff ready to assist with any needs.

Book your stay at Wyndham Garden Hotel - Jacksonville for a memorable and convenient experience in Jacksonville!

Important information:

Guests must be a minimum of 21 years old to check in.

Please note that a maximum of 2 dogs up to 11 kg is allowed per room with an extra charge of USD 25 per day per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 3755 reviews
Cleanliness: 5.49
Service: 9.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
S
Sriram • couple • us
6
Pros:

Room is good

Cons:

The outside noise is very loud, and people's voices can be heard clearly.

2026-09-18 • via Nuitee
S
Stefano • solo_traveller • it
7
2026-09-18 • via Nuitee
F
Flowers • solo_traveller • us
1
Pros:

It was disgusting 🤮. Smelled like mold woke up on the night and couldn't breathe

2026-09-17 • via Nuitee
A
Akeem • solo_traveller • us
1
2026-09-16 • via Nuitee
T
T • solo_traveller • us
8
2026-09-16 • via Nuitee
J
Jeremy • family_with_children • us
5
Pros:

Employees are friendly and welcoming

Cons:

Only one elevator worked, the one that did work the license was expired. Also smelled of smoke

2026-09-16 • via Nuitee
J
John • couple • us
7
Good value & very comfortable
Pros:

Liked the location, room was perfect, bed was comfortable, A/C worked great

Cons:

The elevators are always having issues & even when working, they’re extremely slow! No breakfast. Refrigerator was wobbly & annoying-needs to have something to level it underneath.

2026-09-15 • via Nuitee
B
Brayan • solo_traveller • us
10
2026-09-15 • via Nuitee
D
Diamondsthr1988 • couple • us
1
Will never stay here again
Pros:

The location

Cons:

The room- the shower walls were dirty and stand, the bed sheet had stains on them, the rug in the room was filthy, the microwave hadn’t been cleaned out and under the safe was the previous guest used wash rag.

2026-09-14 • via Nuitee
P
Pabon • family_with_children • pr
8
Pros:

Ubicación

2026-09-14 • via Nuitee
R
Robert • solo_traveller • us
7
2026-09-12 • via Nuitee
N
nina • solo_traveller • us
5
Pros:

Location

Cons:

Smelled like mold very noisy couldn't get sleep

2026-09-12 • via Nuitee
K
Kecia • solo_traveller • us
10
2026-09-10 • via Nuitee
R
Robin • couple • us
10
Clean. Comfortable and good location
Pros:

Great

Cons:

Nothing

2026-09-10 • via Nuitee
D
Denise • solo_traveller • us
6
2026-09-09 • via Nuitee
N
Naysel • couple • us
10
The best Labor Day weekend!!
Pros:

The front staff Ms Tabitha was very nice and the Resto bartender Charlie was the best! He can make any drinks looks fancy without alcohol! LOL 😊

Cons:

It was the elevator because it’s too slow!

2026-09-09 • via Nuitee
R
Reyes • extended_group • pr
9
Reymar
Pros:

El lugar es muy cómodo y accesible

2026-09-09 • via Nuitee
R
Ryan • solo_traveller • us
9
Para el precio pienso que la limpieza no sería la excepción creo que se puede mejorar ya que tengo experiencia en eso po
Pros:

Estacionamiento súper cómodo

Cons:

Entrada principal olor a humedad
Sábanas limpias pero manchadas

2026-09-09 • via Nuitee
D
Dr. Kebulon • family_with_children • us
6
Ok property, not sure if I would stay here again though!
Pros:

The property was located in an easy access area and it felt safe.

Cons:

Well when we checked in and was going to our room, there was only one elevator working and the property was packed. So it took about 10 minutes before the elevator came to the 1st floor. Our room was on the top floor (6th) and it was a struggle when we were leaving to get the elevator to the top floor as well. When we opened our room door, it had an odor that wasn't pleasant, it smelled like the sewer system backed up. I'm glad I had my diffuser so we didn't have to smell it constantly. Other than that everything else was fine.

2026-09-09 • via Nuitee
F
FranknKimm • couple • us
7
Stay was good. Our room was switch to a floor that didn't have the issue of the floor we were on.
Pros:

Comfy King bed
Great Staff
Great Breakfast
Gym and Pool on property
Beautiful surroundings

Cons:

Property is dealing with a terrible issue of moisture and mold because of insulation issue and depending on the weather as well. Sad tho. Rather nice place but they are working on the problematic issue I've been informed by a front desk staff member.

2026-09-09 • via Nuitee