Wyndham Garden Hotel - Jacksonville

Hotels
•
Wyndham Garden
7.6 (3580 reviews)
4660 Salisbury Road , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Affordable stays
Cons:
Cleanliness issues
Missing amenities (breakfast)
Maintenance needed

Categories

Cleanliness
5.49
Multiple reviews indicated cleanliness issues including mold and unclean rooms.
Service
9.46
Numerous mentions of friendly and helpful staff, with positive interactions emphasized.
Location
8.5
Location received praise for proximity to stores and other attractions.
Room Quality
6.95
Room quality varied, with some mentioning comfort but others noting maintenance issues.
Amenities
6.48
Some amenities were appreciated, but breakfast and maintenance were lacking.
Value for Money
7.94
Generally seen as affordable, but issues reported may affect perceived value.
Food and Beverage
7.49
Breakfast availability was noted as missing or lacking, affecting scores.
Overall Experience
8.46
A blend of good feedback but overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Convenient Location
Located in the vibrant Southpoint-Butler Blvd district, Wyndham Garden Hotel - Jacksonville offers easy access to top attractions such as the Museum of Science & History, Florida Theatre, and EverBank Field.

Comfortable Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and plush bedding. The property is non-smoking, ensuring a pleasant stay for all guests.

Relaxing Amenities
Unwind by the outdoor swimming pool or enjoy a delicious breakfast at the Red Gill Bistro. Take advantage of the sun terrace, business centre, and multilingual staff ready to assist with any needs.

Book your stay at Wyndham Garden Hotel - Jacksonville for a memorable and convenient experience in Jacksonville!

Important information:

Guests must be a minimum of 21 years old to check in.

Please note that a maximum of 2 dogs up to 11 kg is allowed per room with an extra charge of USD 25 per day per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 3580 reviews
Cleanliness: 5.49
Service: 9.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
T
Trazell • couple • us
3
2026-06-27 • via Nuitee
G
Grace • family_with_children • us
4
Fairly Facaded
Pros:

The two staff members who weren't expecting us due to a systematical error- however upon arrival they made us feel welcomed and worked relentlessly for 30 mins making calls, etc trying to remedy the situation.

Cons:

It said free breakfast. There is no free breakfast. Thats why I paid for this place for 2 rooms. I have 7 people to feed in the morning. It take 20-30 mins to get the one working elevator to get to you. Could pass you 4 times before it finally stops.

2026-06-27 • via Nuitee
F
Felicia • couple • us
9
2026-06-27 • via Nuitee
T
Trazell • couple • us
1
2026-06-27 • via Nuitee
R
Ross • solo_traveller • us
5
Half decent for the price!
Pros:

This was convenient to my appointment.

Cons:

Elevator was out. 3rd floor was trashy on the carpet and carpet kinda smelled. No coffee in lobby only in rooms.

2026-06-27 • via Nuitee
H
Heath • couple • us
5
Thank goodness we were tired and didn’t wanna look any further.
Pros:

The beds were great. The water pressure was lacking. The water temperature was lacking. The bathroom needed a lot of work, but the vet like I said was great.

Cons:

The staff and the beds are the best

2026-06-26 • via Nuitee
K
katia • couple • us
6
Bare minimum, For location it needs alot of improvements.
Pros:

Location

Cons:

Bathroom sink s out dated and has mold, toilet takes forever yo flush and the shower is hard to turn on, The room smells like mold. We had to request new bedding because the ones on the bed weren’t clean, We stayed because of the late hours.

2026-06-25 • via Nuitee
B
Bacon • solo_traveller • us
10
2026-06-25 • via Nuitee
S
Steven • solo_traveller • us
8
Pros:

Good stay for the money⁰

Cons:

8⁹

2026-06-25 • via Nuitee
B
Brown • couple • us
8
Pros:

Liked having my privacy

2026-06-24 • via Nuitee
K
Kiley • couple • us
8
Quiet property with a great price and friendly staff, but the stay was dampened by stained sheets on one bed and an extr
Pros:

Quiet. Staff friendly. Great price.

Cons:

We had two queen beds, and the sheets on one of them were heavily stained, which made it uncomfortable and unpleasant to use. The sheets on the other bed appeared clean. The bathroom was also extremely small—you had to squeeze between the sink and toilet or partially step into the shower just to close the door. Other than that, there was no free or otherwise breakfast.

2026-06-24 • via Nuitee
C
Claude • solo_traveller • us
9
Cons:

No ice machines except on only one floor. Only one elevator working.

2026-06-24 • via Nuitee
E
Eleonora • extended_group • ar
9
Bastante bien
Pros:

Encontramos todo limpio y cómodo. Fue muy rápido el check in

Cons:

Que no tuvimos desayuno

2026-06-24 • via Nuitee
L
Leanblanco • family_with_children • ar
8
Cómodo y bien ubicado.
Pros:

Habitación comoda y en buenas condiciones. El hotel está muy bien ubicado, en auto se llega facilmente a cualquier lugar. Muy buen trato por parte de los recepcionistas, pese a que solo hablan inglés.

Cons:

En lineas generales está bien.

2026-06-23 • via Nuitee
Y
Yah Mon Irie • solo_traveller • us
7
Pros:

Staff service was quick and helpful.

Cons:

Needing service. The A/C was blowing warm air. Toilet seat loose. Both were attended to. But the A/C while better was still not good.

2026-06-23 • via Nuitee
C
Cayoja Pinto • extended_group • us
8
2026-06-23 • via Nuitee
Z
Zachary • couple • us
6
It was over all pleasant and the staff were very friendly among other things.
Pros:

The staff downstairs were very nice and pleasant. They were very friendly and professional and helped whenever you needed anything!

Cons:

The hotel seemed very nice from the booking process on line, and don’t get me wrong it was still nice compared to some I’ve been to. Although the sheets were covered in … mysterious stains ranging from blacks, browns, to reds. The ceiling above the shower had mold growing and the floor in the bedroom was covered in dirt and debris that coated my feet when I removed my shoes to lie down.

2026-06-23 • via Nuitee
D
DEJUN • couple • us
6
It was convenient for a 1 night stay for the cruise line.
Pros:

No breakfast

Cons:

N/A

2026-06-23 • via Nuitee
S
Sheila • couple • us
8
2026-06-22 • via Nuitee
A
Andrew • extended_group • us
10
2026-06-22 • via Nuitee