DoubleTree by Hilton Hotel and Conference Center Chicago North Shore

Hotels
Doubletree by Hilton
8.2 (813 reviews)
9599 Skokie Boulevard , Skokie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Cons:
Dirty carpets
Subpar room quality

Categories

Cleanliness
7.53
The carpets in the room were really dirty, and overall cleanliness was a concern.
Service
9
Everyone was kind and helpful; staff provided good customer service.
Location
9.04
Great location across from a mall, with lots of restaurants nearby.
Room Quality
6.99
Room had issues such as small bathroom and old AC unit; overall quality not up to expectations.
Amenities
8.02
Basic amenities available, but limited services noted.
Value for Money
7.98
Some amenities and room quality do not justify the cost.
Food and Beverage
8.53
Restaurant food was good, though breakfast was not part of the stay.
Overall Experience
8.5
Experience was generally good, although there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:35

Property Description

Convenient Location and Modern Amenities
Located just a short drive from Downtown Chicago, DoubleTree by Hilton Hotel in the city’s North Shore area offers a prime location across from Old Orchard Shopping Mall. Guests can enjoy the indoor-outdoor swimming pool and spacious guest rooms equipped with flat-screen HDTV and ergonomic workspaces.

Warm Hospitality and Dining Options
Upon check-in, guests are greeted with a delicious chocolate chip cookie, setting the tone for a welcoming stay. The hotel features an on-site restaurant, Jameson’s Charhouse, serving up classic American dishes for all meals. Additionally, guests can make use of the business and fitness centers during their stay.

Proximity to Key Attractions
With Northwestern University just 4 miles away and O’Hare International Airport a short 25-minute drive, this hotel is the perfect choice for both business and leisure travelers.

Book your stay at DoubleTree by Hilton Hotel and Conference Center Chicago North Shore for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 813 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8.5
O
OSWALDO solo_traveller co
1
NO ENTREGAN LA FACTURA POR EL VALOR DEL ALOJAMIENTO
Cons:

No me entregan la factura correspondiente al valor pagado por el alojamiento, Booking dice que debo pedirsela al hotel lo cual he realizado en mas de 4 oportunidades y no obtengo respuesta y dado que es un viaje de la Empresa requiero que me entreguen la factura.

2026-02-13 via Nuitee
M
martinez family_with_children us
10
It was great area and a friendly environment
Pros:

They gave us warm cookies and they had a steak house in the hotel

Cons:

Everything was great

2026-02-13 via Nuitee
H
Harry Wallner couple us
8
2026-02-12 via Nuitee
L
Laura family_with_children us
9
2026-01-28 via Nuitee
S
Simpson couple us
9
2026-01-28 via Nuitee
T
Tamras solo_traveller us
10
2026-01-25 via Nuitee
A
Anatashia couple us
10
I love going to this hotel
Pros:

Everyone is so welcome n the hot cookie is so good

2026-01-25 via Nuitee
N
Nidal couple us
10
2026-01-24 via Nuitee
K
Kerstyn family_with_children us
8
2026-01-19 via Nuitee
O
Omur Deniz extended_group us
4
2026-01-19 via Nuitee
E
Erica family_with_children us
9
Great hotel. We will be back for sure.
Pros:

Clean and nice rooms.

Cons:

I wish the room had a microwave.

2026-01-19 via Nuitee
J
Jemaal couple us
10
2026-01-19 via Nuitee
A
Andrew solo_traveller gb
9
2026-01-19 via Nuitee
P
Pamela family_with_children us
10
This day was awesome
Pros:

The check-in lady was very nice and professional at her job.

2026-01-19 via Nuitee
T
Tracy family_with_children us
10
2026-01-19 via Nuitee
C
Cheryl couple us
8
2026-01-19 via Nuitee
L
Leena family_with_children us
8
2026-01-19 via Nuitee
C
Christine family_with_children us
1
Cleanliness and lack of maintenance was disturbing for the price at a Hilton.
Pros:

The front staff was friendly

Cons:

Falling apart~ the room was disguising and the bathroom even worse.

2026-01-19 via Nuitee
N
Nakia solo_traveller us
10
Five Stars
Pros:

Clean environment and great communication from desk receptionist.

Cons:

No microwave in the rooms.

2026-01-16 via Nuitee
T
Terry solo_traveller us
3
Sleepless
Pros:

Was close to location I needed to go to each day

Cons:

The room AC/heat kept banging could not get a good night sleep. Reported it for 3 days and they could not get it fixed. Said it was but it wasn’t. Maintenance put the thermostat on fan the 3 day but then it ran all the time and when I switched it to auto-fan the banging started again.

2026-01-15 via Nuitee