Hilton Houston Westchase

showers were not working

Older property. Great for quick stay.

Great place to stay for a work convention across the street. Bed was comfy and room was clean! The location was close to excellent restaurants.

Always great

Loved it there. Elizabeth at the hotel restaurant was awesome!

Was given a late check out of 12. From 10 to 11:10 had multiple people try to come in the room even after I informed them I had a late check out. within five minutes of the first person there was constant banging on the ceiling above me, which was constant for over a minute to two. I got the hint and left.

I went for a one night Stayvacation using Expedia One Key Cash rewards. Had a swim in the pool. Watched the Astros at the Rio Ranch Bar and restauranrt. Had a perfect 16oz rebeye with small salad. Jose, the barkeep, was super nice.
Room was quiet and pillows awesome.
Highly Recommended.!

Perfectly located near a lot of walkable restaurants, great restaurant on property and the pool was beautiful.

The hotel is clean, room comfortable but the AC should be stronger, and also the bathroom is small

Calm location

This hotel is clean and quiet at night.

There were 2 dead bulbs in the bathroom on arrival and we called for replacement. There was a floor strip at the door that was sticking up and obstructing door movement. We Called maintenance and the tried fixing it and the problem continued. Reported the problem to front desk and they put in work order but the problem was not fixed until we checked out on our four days stay.

We had too many issues from the moment we checked in. My friend had dirty bed sheets. The tub drain kept backing up when you showered. There are no microwaves in the rooms so if you have left overs you might as well toss it.

The check out time was 11:AM but to check in was 4:pm check in time should be same as check out I will never go back again

The overall stay went well…. My only complaint is the amount of deposits and fees were not presented at the time of check in.. I was awakened at 4am, with an additional charge I knew NOTHING about. When I reached out to the front desk the worker stated I was charged due to an unknown audit overnight… she couldn’t give me a proper reason for the charge. I proceeded with the manager and she stated the additional deposit was for what’s called an “incidental charge” for purchases made, for refreshments or a meal from the restaurant which NONE were made!! I’ve NEVER heard of such a charge and sounds completely made up, especially since it wasn’t made known at check in and was taken out AFTER we checked in, in the middle of the night.. The manager stated that all deposits would be refunded after our stay….

It is not kid friendly they didn’t have microwave or kettle to warm baby milk and denied warming it at their end too. I have never stayed at a hotel that denied warming or hot milk for babies

outside landscape was well taken care of.
They had no ice. All ice machines were not working

Room needs upgrade specially bathroom tub and door frame is rotated out next to tub area room 702

The property needed upgrades our bathroom needed work the door frame is showing rotted wood on the bottom we told them the toilet seat was loose they didn’t send device to fix it but the staff were very pleasant and helpful

Excellent service. Nice rooms.