Wyndham Independence

Hotels
Doubletree by Hilton
6.2 (1225 reviews)
6200 Quarry Lane , Independence , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.2
Based on 1225 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
M
Moya couple us
1
Never again I would stay here
Cons:

Room smelled like dog urine

2026-07-18 via Nuitee
J
Joseph couple us
7
We lift her other hotel because everything was very terrible. Elevator was shut down. I have a walker. I had to walk dow
Pros:

I like that. It was central located.

Cons:

Well, I was hoping to get to use the Jacuzzi, but it was closed for repairs. I do understand that. There is a new owner and that you are doing upgrades.
There was some Dori issues. I guess what the batteries for the auto card thing, but the manager was very very helpful, and making sure that we were able to get our room and helped us get into a new room.

The toilets are low, and it was hard to get up off the toilet, especially people who have leg and foot issues I would suggest replace in the toilet and making them a little bit higher.

2026-07-18 via Nuitee
G
Gabriela family_with_children us
1
Will never book a Wyndham hotel again
Pros:

Nothing

Cons:

Elevator smelled like urine, room was not cleaned, no towels, looked like someone slept in the bed.

2026-07-17 via Nuitee
B
Buckenham solo_traveller ca
9
2026-07-16 via Nuitee
D
Derrick couple us
6
Okay other wise
Pros:

Location

Cons:

Front desk could have told the workers the room was occupied someone opened the door without permission

2026-07-16 via Nuitee
R
Robert solo_traveller us
3
2026-07-16 via Nuitee
W
Wallace-Cook solo_traveller us
7
2026-07-13 via Nuitee
M
Martin solo_traveller us
9
2026-07-12 via Nuitee
D
Diana couple us
1
My stay was disappointing
Pros:

The WiFi worked well.

Cons:

“I had a very disappointing stay at this hotel. The staff was rude and unhelpful, and my room had no hot water. I expected basic cleanliness and respectful service. “It’s disappointing to pay for a hotel and not get the basics.”Okay. After booking and paying for a King suite, I was given a double bed instead, which made the stay uncomfortable and far below what was promised.

2026-07-11 via Nuitee
B
Brittany couple us
2
Unfortunately unimpressed
Pros:

Location to cuyahoga national park

Cons:

There were ants crawling all over our air conditioner- got another room and the moldy ac air made me so sick I nearly threw up- it also rattled so loud we couldn’t use it. There was loud conversations in the hallway at night and it smelt strongly in the hallway between bleach and cleaners. Very uncomfortable stay- would not recommend.

2026-07-10 via Nuitee
B
Brandon solo_traveller us
3
2026-07-09 via Nuitee
H
Hart solo_traveller us
1
2026-07-09 via Nuitee
M
Monica couple us
6
2026-07-09 via Nuitee
D
Davia solo_traveller us
1
Horrible
Pros:

Nothing

Cons:

The pool gave me a bad rash the hot tub had paint chips all in the bottom.. my room had bugs . The ceilling had water holes in it . N they require a 100 refundable deposit even after I paid on line..

2026-07-09 via Nuitee
J
Jameka couple us
1
2026-07-08 via Nuitee
E
Eddie solo_traveller us
2
2026-07-08 via Nuitee
B
ballew solo_traveller us
10
2026-07-07 via Nuitee
A
Alphonse solo_traveller us
1
2026-07-07 via Nuitee
C
Cline extended_group us
7
2026-07-06 via Nuitee
A
Atta couple us
10
2026-07-05 via Nuitee