Wyndham Independence

Hotels
Wyndham Hotels & Resorts
6.2 (1247 reviews)
6200 Quarry Lane , Independence , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

6.2
Based on 1247 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
J
Jason couple us
3
Good price. Not clean.
Pros:

Location is nice

Cons:

The toilet was filthy. There was no shower curtain. There were substances of unknown origin around the room.

2026-08-14 via Nuitee
J
Jacqueline couple us
7
I would stay there again but in a different room.
Pros:

The location was good, beds comforable, cost was great, staff was great.

Cons:

One of the lights were out in the bathroom, so it was very dim. The toilet was too low. The telephone buttons were not labeled. No way to call the front desk nor housekeeping. Need lighting in the parking lot. The fire alarm going off at 2am in the morning. Because of a malfunction in the sprinkler system, I understands it happens weekly.

2026-08-13 via Nuitee
A
Arlie solo_traveller us
9
Pros:

The room and bathroom was clean.
The staff was polite and attended to our needs.
We will use this hotel again 😃

2026-08-13 via Nuitee
M
Michael couple us
10
2026-08-13 via Nuitee
J
John extended_group us
7
2026-08-11 via Nuitee
B
Bayleigh couple us
1
Pros:

Messed up my reservation and the pool was down the day we got there through our whole stay, booked them for hotel. After messing up our reservation she gave us a $3 discount which if anything was disrespectful because it was their mistake.

2026-08-09 via Nuitee
M
Monique couple us
10
2026-08-08 via Nuitee
A
Andrea family_with_children us
1
2026-08-07 via Nuitee
E
Emma solo_traveller us
10
2026-08-05 via Nuitee
T
tiffany solo_traveller us
1
2026-08-03 via Nuitee
M
Marshall family_with_children us
5
Had a nice week with my grandchildren from Austin Texas. Was disappointed of the cleanliness of the
Pros:

Saturday morning they vacuumed the full hallway. Very good. Location of hotel in a good area from all the things we did.

Cons:

pool closed, very disappointed because i chose here for the pool. ice machine on 2nd floor was filthy -- leaking, dirty towels on the floor, water on the floor. Elevators not clean. A couple fighting outside loudly in parking lot at 2 am. called front desk (others called too), where are the police? Punch Hole in the wall of our room. Punch Hole in the wall in 2nd floor hallway.

2026-08-03 via Nuitee
J
Julie family_with_children us
6
2026-08-03 via Nuitee
L
Larry couple us
7
Pros:

THE HOTEL WAS GOOD BEEN HERE MORE THEN ONCE I REALLY DON'T HAVE MUCH TO COMPLAIN ABOUT I WOULD STAY HERE AGAIN. LOCATION IS GREAT VERY CLOSE TO ALL YOU MAY NEED AND MORE

Cons:

I DON'T LIKR THE EXTRA 100$ SECURITY DEPOSIT BUT OTHER THEN THAT NOT MUCH I WANT TO COMPLAINT ABOUT

2026-08-03 via Nuitee
C
Carmisha solo_traveller us
1
Pros:

Convient to where we was going

Cons:

Door was broke, alarm went off early morning, toilet stayed running , saw 2 bugs have picture , no security on the doors you didn't have to have key to go inside, beds was full size but advertised as queen on the booking site , microwave barely worked . We really thought this was a nice hotel online but was disappointed in person

2026-08-03 via Nuitee
D
Devin couple us
1
2026-07-23 via Nuitee
M
Mariam couple us
4
2026-07-23 via Nuitee
T
Tyrell couple us
10
2026-07-22 via Nuitee
L
Leah solo_traveller us
3
Old used wash cloth left in bathroom
Pros:

Dirty bathroom

Cons:

Dirty bathroom

2026-07-22 via Nuitee
C
Candace family_with_children us
3
Would never stay here again.
Pros:

Beds were comfortable

Cons:

The first two rooms they gave us were occupied by other guests. The third rooms door bolt lock didn’t work but you couldn’t enter without and the top latch worked so we kept that room. The bathroom room was not cleaned very well.

2026-07-19 via Nuitee
K
Keith couple us
8
2026-07-19 via Nuitee