Wyndham Independence

Hotels
•
Doubletree by Hilton
6.2 (1086 reviews)
6200 Quarry Lane , Independence , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.2
Based on 1086 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
N
Nicole • solo_traveller • us
5
Pros:

The quiet

Cons:

“From the way the rooms look, a $100 incidental fee doesn’t really make sense, especially with how outdated everything is.”

2026-04-18 • via Nuitee
D
Dontrell • couple • us
10
2026-04-13 • via Nuitee
R
Ryan • solo_traveller • us
3
So many other places near by
Pros:

The bed was comfy

Cons:

The shower was clogged either hair gross had to clean drain for kid to shower after a basketball tournament at 10 at night hallway was like cheach and Chong where was here 2 old women were standing at the door way smoking a blunt if u have kids please stay somewhere else if u like a drug filled place go but definitely not for family

2026-04-13 • via Nuitee
A
Andrea • extended_group • us
4
2026-04-07 • via Nuitee
S
Scott • solo_traveller • us
10
2026-04-06 • via Nuitee
M
Mya • family_with_children • us
4
Cons:

There were leaks in the ceiling near the lobby and pool area causing the floor to be wet and hazardous. I was dripped on several times as there was no way to avoid the area. The tub drained EXTREMELY slowly causing a ring of dirt/mold on the bottom inch of the shower curtain.

2026-04-06 • via Nuitee
J
Jamisha • solo_traveller • us
1
It was bad
Pros:

I did not it seemed very nice at first

Cons:

It’s a lot of people smoking in there
The water isn’t hot
They couldn’t accommodate me and my family

2026-04-02 • via Nuitee
P
Pass • family_with_children • us
1
wouldn’t go again
Pros:

nothing

Cons:

everything

2026-04-02 • via Nuitee
J
Jamisha • family_with_children • us
1
Pros:

Terrible I left early

Cons:

My kids had no hot water and their middle of their hallway is water coming out the ceiling even at the front desk

2026-04-02 • via Nuitee
N
Nickens • solo_traveller • us
4
Great until I caught an overcharging for 2 different stays
Pros:

I stayed 2 separate occasions there are discrepancy issues that are current and are working to resolve them spoke with Gm great guy

Cons:

Protocol overseeing

2026-03-31 • via Nuitee
J
Joaquim • family_with_children • us
8
2026-03-31 • via Nuitee
S
Sara • family_with_children • us
1
2026-03-30 • via Nuitee
E
Evora • couple • us
2
A lot of leaks ceiling tiles are damaged
Pros:

Nothing

Cons:

My room was for handicap which I am the shower was broken the knob continuously turns no hot no cold. Fire alarm broken , ice machine on first floor broken mind u handicap had to go to second floor for ice

2026-03-29 • via Nuitee
D
Diane • family_with_children • us
9
2026-03-28 • via Nuitee
P
paige • family_with_children • us
6
2026-03-28 • via Nuitee
R
Roderick • couple • us
8
2026-03-27 • via Nuitee
V
Virgast • family_with_children • us
1
2026-03-27 • via Nuitee
B
Brenda • family_with_children • us
8
Pros:

Very good location and the room was nice.

Cons:

The facilities could use some updates and USB ports in rooms.

2026-03-27 • via Nuitee
L
Lisa • family_with_children • us
3
2026-03-25 • via Nuitee
B
Brandon • couple • us
10
Pros:

Great staff great service will come stay again soon!

2026-03-24 • via Nuitee