Wyndham Independence

Hotels
Doubletree by Hilton
6.2 (1170 reviews)
6200 Quarry Lane , Independence , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Good staff
Cons:
Cleanliness issues
Poor room quality
Lack of amenities

Categories

Cleanliness
3.7
Multiple reviews mentioned dirty carpets, mold in bathrooms, and unclean pool.
Service
8.2
Staff was noted to be good but failed to meet specific requests and needs.
Location
9.2
Location received positive remarks from several guests.
Room Quality
4.7
Multiple complaints about dirty mattresses, lack of linens, and unacceptable room conditions.
Amenities
6.2
Various amenities were lacking, especially regarding fitness and dining services.
Value for Money
5.7
Guests felt the costs did not meet the service and quality provided.
Food and Beverage
5.2
Issues with not receiving silverware and unclear dining options.
Overall Experience
6.7
Overall sentiment was quite negative due to numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 14:26

Property Description

Convenient Location
Located at the junction of motorways I-77 and I-480, the Doubletree Hotel Cleveland South offers easy access to the airport and city center. Explore nearby attractions like the Rock and Roll Hall of Fame and Cleveland Botanical Gardens.

Free Amenities
Enjoy complimentary high-speed internet and make use of the 24-hour fitness center during your stay. Indulge in gourmet dining at Shula's 2, a top-rated steakhouse conveniently located on-site.

Comfort and Convenience
Experience the best of both worlds with the comfort of the suburbs and the excitement of downtown Cleveland. Book your stay now at the Doubletree Hotel Cleveland South for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this property is nonsmoking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026
Swimming pool: Closed from Fri, May 29, 2026 until Mon, Aug 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.2
Based on 1170 reviews
Cleanliness: 3.7
Service: 8.2
Location: 9.2
Room Quality: 4.7
Amenities: 6.2
Value for Money: 5.7
Food and Beverage: 5.2
Overall Experience: 6.7
M
Mathews solo_traveller us
5
Pros:

The beds was nice and cozy, easy to get to.

Cons:

Wasn't no shower curtain, the TV remote didn't work right, when I booked a room an got to the facility they tried to give me what I didn't want. Outside was lots of trash, the pool was down, laundry all up an down the hallway,(which is understandable) but they have carts an someone could have gotten hurt. The rooms are cozy, but a lot of work an improvement needs done, doors stick you have to slam it shut, lights were broke, it needs improvement.

2026-06-06 via Nuitee
A
Anntoinett Johnson solo_traveller us
9
2026-06-05 via Nuitee
F
Fritsche couple us
8
2026-06-05 via Nuitee
B
Bryan solo_traveller us
4
2026-06-04 via Nuitee
M
Manny couple us
1
Pros:

Noting at all

Cons:

Pool was not working

2026-06-03 via Nuitee
M
Marvin couple us
9
2026-06-02 via Nuitee
M
meir solo_traveller il
1
Cons:

כלום.. חנוק מסריח ריח של סמים שמיכות עם כתמים. במקלחת הברז של המים קרים לא עבד רק המים רותחים ברמה של כוויה. שאין סיכוי להתקלח שפתחנו את הברז בפעם הראשונה המקלחת התמלא במים ולא ירדו רק אחרי הרבה זמן. (יש סרטון) אני ואשתי לא התקלחנו יומיים. זה אחריי שבאנו לקבלה בבקשה להחליף חדר נאמר לנו שאין חדרים פנויים וזה לא הבעייה שלהם. וזה אחרי שבדקתי בבוקינג ראיתי שיש חדרים פנויים. מעניין מאוד...

2026-06-02 via Nuitee
R
Robin solo_traveller us
4
2026-05-30 via Nuitee
R
Robin solo_traveller us
3
2026-05-30 via Nuitee
G
Gary couple us
9
Overall a very nice stay and would stay again
Pros:

Breakfast was great, as it was a fully cooked to order meal. The waiter was very personable and made our morning special.
The beds were very comfortable

Cons:

The carpet in our room looked old and worn, hot water was to hot

2026-05-28 via Nuitee
A
Alexis solo_traveller us
5
It’s was cool relaxing but stressful
Pros:

I liked pretty much everything accept the people around the area

Cons:

I didn’t like the way people talk to you and handle situations.

2026-05-26 via Nuitee
C
cynthia solo_traveller us
1
Think Twice before booking at this location
Pros:

I found a big black ant crawling on me in the bed the next morning while i was reading in bed and when I called and told front desk in morning and mentioned that to staff and the reply I got was the person I was speaking to couldn't do anything and if I wanted call back later, what call back later??!!!, I should have been moved to a different room or someone come and spray room put an ant trap down, I was leaving early and not coming back to hotel til late and I did have the time to call back, I shouldn't have to call back!!!! My original call was placed around 9am - 10am. I dont think I was being unreasonable on what I expected to happen, I was ignored about this, the front desk could of given a message to supervisor and supervisor follow up but no no response from this place at all.

Cons:

respond to my compliant. I had two nights reserved because I wanted to see a show near this location, The first morning after sleeping in the bed I found and big black ant crawling on me in the morning and I called the front desk to inform them of this and they said they could not do anything about this and I could call back and talk to superior later today if I wanted to. Thats the part I didnt like, this person should of did something besides what she did which was to tell me to call back later, she should of asked if I wanted to move, or suggested bringing ant traps or spraying the room something besides for me to call back later, if anything she should of told me she would have the supervisor call me back to address this situation, I was gone all day and didnt come back til late and was tired so I never contacted the front desk again til I returned that night which I called because the people above me were making alot of noise later than 11 pm. I am not a chronic complainer although it may look like it because I had more than 1 compliant about this place, I did see 2 cops ride past my window around 12 am and thats great that the police our keeping eye on place but when you see 2 cops cars together makes you think that they come with back up when they come. I definitely would not stay at this place ever again.

2026-05-24 via Nuitee
G
Gifted family_with_children us
1
Cons:

The ceiling was leaking

2026-05-23 via Nuitee
M
Megan family_with_children us
1
I did not end up staying the night. I went to another hotel.
Pros:

Nothing

Cons:

The room and hallways smelled like marijuana, the paint was peeling, there were people hanging out in stairwells, the pool was not open and it was not a safe environment for me and my son

2026-05-23 via Nuitee
S
S solo_traveller us
5
Cons:

Found trash in my room's safe. No trash can in the room.

2026-05-22 via Nuitee
E
Emil couple us
5
One man at front desk and he was so distracted he never brought towels and other little things he said he would handle.
Pros:

Location

Cons:

Old needs updating

2026-05-21 via Nuitee
C
Crystal couple us
3
2026-05-21 via Nuitee
M
Mishack couple ae
3
Not good at all needs work all round
Pros:

Good location

Cons:

Very neglected it needs a good upgrade and the use of weed is just not a good smell

2026-05-19 via Nuitee
G
George solo_traveller us
6
Great location, somehow affordable
Pros:

It's affordable

Cons:

Because I paid to go there to enjoy the hot tub but it was not working. I didn't like Because they don't clean daily , they only clean after you leave the room and you have to put the garbage outside the doorvso they pick it up before you leave the room

2026-05-19 via Nuitee
A
Angel solo_traveller us
9
2026-05-19 via Nuitee