Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent breakfast
Cons:
Minor delay in cafe/bar service
Air conditioning needed adjustment

Categories

Cleanliness
8.4
Rooms are good sized, clean and with all the amenities you need.
Service
8.86
Staff throughout were friendly; special mention to Angela and Vanu for their excellent service.
Location
8.7
Location is decent along the top end of Orchard Road, close to public transportation and different malls.
Room Quality
8.45
The room was very comfortable, with good amenities.
Amenities
8.57
Great amenities including a rooftop pool and sustainability features like filtered water.
Value for Money
8.24
Well-priced for the quality of stay experienced.
Food and Beverage
8.9
The breakfast was amazing with a wide variety of options and high-quality food.
Overall Experience
8.66
Overall, a fantastic experience with great staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience modern rooms and suites with floor-to-ceiling windows offering stunning city views. Enjoy the comfort of large flat-screen TVs and unwind in marble bathrooms with bathtubs and rain showers.

Exciting Dining Options
Indulge in prime steaks at Opus Bar & Grill, or savor contemporary Italian dishes at the rooftop restaurant, il Cielo. Treat yourself to delicious artisanal cakes and pastries at D9 Cakery.

Relaxation and Recreation
Unwind by the rooftop pool overlooking the city or stay active in the fully-equipped fitness center. Let our attentive staff assist you with concierge services for a seamless stay.

Book your stay at voco Orchard Singapore, an IHG Hotel, and elevate your Singapore experience with convenience and luxury on Orchard Road.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

If you have selected our room with breakfast, please note that breakfast charges for children aged 6 to 12 years, if applicable, will be applied at the property upon check-in.

Indoor parking is complimentary for guests staying in-house.
Self-valet parking (outdoors) is available at SGD 20 per day (up to 12 hours of parking).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 1492 reviews
Cleanliness: 8.4
Service: 8.86
Location: 8.7
Room Quality: 8.45
Amenities: 8.57
Value for Money: 8.24
Food and Beverage: 8.9
Overall Experience: 8.66
Y
Yung Wei • couple • tw
7
Pros:

離烏節站很近

Cons:

天花板的燈很容易短路，晚上打到總機打了好幾通都沒人接，跑到大廳，四個人員閒置在那邊實在是不知道為什麼沒人接電話。跳電修好後，一下子又壞掉，有夠爛

2026-08-21 • via Nuitee
S
shanyu • family_with_children • cn
6
性价比不高
Pros:

地理位置不错，离ION很近

Cons:

房间设施一般，房间内只有直饮水系统，不提供瓶装水

2026-08-17 • via Nuitee
H
HAI • solo_traveller • jp
8
2026-08-11 • via Nuitee
V
Vladimir • family_with_children • ru
9
2026-08-10 • via Nuitee
1
18danikp • Family • Colombo, Western Province
10
Best stay in singapore
Pros:

This hotel was very good . The service was good and the staff were really nice. The rooms were very comfy and spacious. The location was excellent as we were able to go to ION wheelock place and ngee an city were easily. I would definitely recommend this hotel for a good stay in Orchard Road Singapore.

2026-08-09 • via Tripadvisor
N
Norah • family_with_children • sa
8
2026-08-09 • via Nuitee
J
Jojo679 • Couples • London, England
2
Unfriendly staff. Average service
Pros:

Not a good experience. Unfriendly staff and unhelpful Manager who was Assistant Front Office Manager with very bad attitude.

2026-08-07 • via Tripadvisor
7
729keyuz • Family
10
Highly recommended
Pros:

We would like to express our sincere thanks to Sandy from the Housekeeping team.

Sandy was always friendly, professional, and incredibly attentive. She took great care of our room throughout our two-week stay, ensuring everything was spotless, comfortable, and well prepared every day. Her warm smile and dedication to her work made us feel genuinely cared for.

Thank you, Sandy, for your outstanding service and for making our stay even more enjoyable. Your hard work and attention to detail are truly appreciated. We hope to see you again on our next visit to voco Singapore!

2026-08-06 • via Tripadvisor
R
RUNTENG • couple • sg
10
2026-08-06 • via Nuitee
D
Diyar • family_with_children • de
10
2026-08-06 • via Nuitee
N
Natasha0017 • Family • Colombo, Western Province
10
Great Hotel on the quiet side of orchard
Pros:

Had a lovely stay with my family. We usually stay at hotels near paragon but this time wanted to try a change in scenery and had a great stay! The hotel is well located and within 5 to 10 minutes can reach several malls and eating places! Supermarkets and money changers are also a stone throw away! MRT is also accessible via Wheelock which is a short walk away. Staff are very pleasant and definitely an asset to the hotel. Only thing I really did not like was the bathrooms. The space was tiny and having a small bathtub in such a small space is highly impractical and dangerous when getting in and out of a wet surface. I think the hotel knows this as there were handle bars on the wall where you get off as the space between the slope of the tub and glass partion did not leave much space to navigate. Older folks and people bigger in stature should be careful. The air conditioner seem to work better early hours of the morning than in the night. Most often we kicked the covers off when going to sleep but pulled it up later on..maybe some temperature control mechanisms. Great for those who run cold but not so great for people like me who like going to sleep when the room is nice and cold.

2026-08-05 • via Tripadvisor
M
Max • solo_traveller • sg
9
2026-08-05 • via Nuitee
M
My Linh • solo_traveller • sg
10
vui vẽ
Pros:

thuận tiện

Cons:

khong có

2026-08-05 • via Nuitee
A
Azharul • extended_group • bd
8
2026-08-04 • via Nuitee
G
GeorgeCV2018 • Business • Perth, Greater Perth, Western Australia
10
Great stay, wonderful staff.
Pros:

Great stay with everything I could need for business and leisure. Special mention to all the staff, especially to Ms Vanu who looked after the room with care and diligence.

2026-07-31 • via Tripadvisor
V
Voyage02947371678 • Business
10
Pleasant business days
Pros:

Excellent hotel, perfect and kind room service.

2026-07-30 • via Tripadvisor
J
Journey37570672946 • Couples
10
Vanu is best HK and best service, pure women and kind person, good luck vanu and success always 🥰
Pros:

Nice hotel and view,
Clean and nice food🍲

2026-07-30 • via Tripadvisor
F
FdzC010620 • Family
10
A Memorable Stay at voco Orchard Singapore
Pros:

From the moment I arrived at voco Orchard Singapore, I felt genuinely welcomed. The hotel’s prime Orchard Road location is excellent, but what truly sets this property apart is its people.

The Front Desk team delivered exceptional hospitality throughout my stay. Check-in was smooth, efficient, and warm, with the staff taking the time to engage in friendly conversation while remaining highly professional. Their attention to detail and willingness to go the extra mile made me feel valued as a guest rather than just another reservation. Every interaction was handled with a smile, and any request or question was met with genuine enthusiasm and prompt assistance. It is clear that guest satisfaction is at the heart of their service culture, a sentiment echoed by many recent guest reviews.

Equally deserving of recognition is the Bell Team. From the moment I stepped out of the vehicle, they greeted me warmly, handled my luggage with care, and ensured a seamless arrival experience. Their professionalism, attentiveness, and courteous manner created an excellent first impression of the hotel. They were always ready to assist, whether it was offering help with luggage, providing directions, or simply greeting guests with a genuine smile whenever we crossed paths. Their dedication reflects the high service standards that voco Orchard Singapore strives to uphold.

Overall, voco Orchard Singapore demonstrates what true hospitality should look like. The combination of an outstanding Front Desk team and an exceptional Bell Team made my stay comfortable, effortless, and memorable. Their warmth, professionalism, and commitment to excellent service are what will keep me coming back, and I would not hesitate to recommend this hotel to anyone visiting Singapore.

2026-07-27 • via Tripadvisor
A
Anhhoangbds • Couples • Ho Chi Minh City
10
Excellent!!
Pros:

I had a wonderful stay here! The location is super convenient, making it easy to get around and explore the area. The room was spacious, clean, and very comfortable.

A special thanks to Kelvin for his exceptional hospitality. He was incredibly thoughtful, attentive, and always made sure everything in the room was well taken care of. His warm and professional service truly made my stay even more enjoyable.

Highly recommended, and I would definitely stay here again!

2026-07-26 • via Tripadvisor
萱m • Business
10
The overall atmosphere was welcoming and relaxing.
Pros:

I had a great stay at this hotel. Room was clean and big. Hotel facilities were well maintained. The check-in and check-out process was smooth. YZ at the desk, very friendly and professional. The overall atmosphere was welcoming and relaxing.

2026-07-25 • via Tripadvisor