voco Orchard Singapore by IHG

Hotels
Voco
8.6 (1459 reviews)
581 Orchard Road , Singapore , sg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent breakfast
Cons:
Minor delay in cafe/bar service
Air conditioning needed adjustment

Categories

Cleanliness
8.4
Rooms are good sized, clean and with all the amenities you need.
Service
8.86
Staff throughout were friendly; special mention to Angela and Vanu for their excellent service.
Location
8.7
Location is decent along the top end of Orchard Road, close to public transportation and different malls.
Room Quality
8.45
The room was very comfortable, with good amenities.
Amenities
8.57
Great amenities including a rooftop pool and sustainability features like filtered water.
Value for Money
8.24
Well-priced for the quality of stay experienced.
Food and Beverage
8.9
The breakfast was amazing with a wide variety of options and high-quality food.
Overall Experience
8.66
Overall, a fantastic experience with great staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience modern rooms and suites with floor-to-ceiling windows offering stunning city views. Enjoy the comfort of large flat-screen TVs and unwind in marble bathrooms with bathtubs and rain showers.

Exciting Dining Options
Indulge in prime steaks at Opus Bar & Grill, or savor contemporary Italian dishes at the rooftop restaurant, il Cielo. Treat yourself to delicious artisanal cakes and pastries at D9 Cakery.

Relaxation and Recreation
Unwind by the rooftop pool overlooking the city or stay active in the fully-equipped fitness center. Let our attentive staff assist you with concierge services for a seamless stay.

Book your stay at voco Orchard Singapore, an IHG Hotel, and elevate your Singapore experience with convenience and luxury on Orchard Road.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

If you have selected our room with breakfast, please note that breakfast charges for children aged 6 to 12 years, if applicable, will be applied at the property upon check-in.

Indoor parking is complimentary for guests staying in-house.
Self-valet parking (outdoors) is available at SGD 20 per day (up to 12 hours of parking).
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 7 per hour.

Location

Guest Reviews

8.6
Based on 1459 reviews
Cleanliness: 8.4
Service: 8.86
Location: 8.7
Room Quality: 8.45
Amenities: 8.57
Value for Money: 8.24
Food and Beverage: 8.9
Overall Experience: 8.66
萱m Business
10
The overall atmosphere was welcoming and relaxing.
Pros:

I had a great stay at this hotel. Room was clean and big. Hotel facilities were well maintained. The check-in and check-out process was smooth. YZ at the desk, very friendly and professional. The overall atmosphere was welcoming and relaxing.

2026-07-25 via Tripadvisor
C
Climber30742903183 Friends getaway
10
The omelette that I had was done differently and also I learned something new of how to make one, education.
Pros:

I found that the people that I encountered were friendly professional,also the food was good! Chef Jiayli B Jorn,Quan,Cathy, Jeffrey and Vivian. This is my first time in Singapore, and also in his hotel, and I truly enjoyed the education about some of the food that I never had but again the courtesy, professionalism and
love that they have for what they do again thank you.

2026-07-25 via Tripadvisor
W
W8179EOsarahj Friends getaway
8
Voco orchard singapore
Pros:

Great location, amenities are good, staff are great

2026-07-25 via Tripadvisor
6
623poojar Business
10
Great place for hosting events!
Pros:

We recently hosted a private singles mixer for around 30 pax at their restaurant at level 24 (il cielo), and had a great experience overall. The setting was lovely and worked really well for our group, but what stood out most was the service and support from the team.

A special thank you to Veejay, who was incredibly helpful, accommodating and attentive throughout the event. He and the rest of the team made sure everything ran smoothly and were always quick to assist whenever we needed anything. Their warmth and professionalism made hosting a large group much easier for us.

We really appreciated the hospitality and all the support leading up to and during the event. Thank you to the il Cielo team for taking such good care of us and our guests!

2026-07-24 via Tripadvisor
B
BarbaraP3208 Family
10
Excellent customer service.
Pros:

Wonderful experience and great coffee at breakfast bar served by Mikhail, Christine and Vivian.
Thank you.

2026-07-22 via Tripadvisor
7
727mainm Couples
2
Worst hotel stay
Pros:

The worst hotel stay , the room was so small for the value for money , the fridge was was not even freezing the food so I contacted the receptionist for the problem and they fixed it barely, when there is water in the floor of the bathroom it won't get sink in so I throw some towels on the floor to suck the water out , the room insulation was poorly done , the robes and the bed was stained with dirt and for the bed they try to hide it so it won't be seen

2026-07-20 via Tripadvisor
R
richardo301 Business Nottingham, Nottinghamshire, England
10
5 Star Diamond Superior Standard!
Pros:

Always an amazing visit. Within the central area of SG. Superb friendly staff, particularly the Lounge Manger and her staff [ Josephine, Jo, Michelle and Sujen]. Rooms are very clean [Thanks Vanu!]. Breakfast and dinning area amazing with good cultural selection of foods for all. Location great, central for business and shopping, bars and restaurants. All in all an excellent consistent stay.

2026-07-19 via Tripadvisor
Q
Quest11712498710 Couples Singapore
10
Great Stay!
Pros:

Room 2219 (13 - 19 July 2026)

Although the hotel is as old as me but is well kept and clean. Every staff members were helpful and friendly and special thanks to Ismail at the Reception who tried his best in seeing our preferences and needs.

We really enjoyed our time at the Club Lounge from the service to food and every staff members makes us feel like home 😊

Will be back for our next staycation!

2026-07-18 via Tripadvisor
1
13ashwaqa Family
10
Cleaning
Pros:

Khin is a housekeeper she helped alot respond to fast and she is the kindest 👍🏼
Thankful to her.

2026-07-18 via Tripadvisor
X
xjeniffertx Couples
10
Pleasant stay experience
Pros:

I stayed at this hotel for 2 nights and had a very pleasant experience. The location was convinent, getting around is very easy. YZ at the front desk, who was incredibly patient and professional throughout my stay. She took the time to answer my questions and made me feel welcome from the moment I arrived. The room was clean and well maintained. Housekeeping did a great job too.

2026-07-17 via Tripadvisor
K
karen solo_traveller au
8
Pros:

Location and friendly staff

Cons:

Lack of communication that pool closed for private function

2026-07-15 via Nuitee
7
719beal Family
10
Excellent service for a great stay!
Pros:

Stayed one night at the Voco Singapore. The service provided especially during check in was excellent!
There's a kids pool which my 5 year old child enjoyed very much.
The bed was very comfortable and I have a good night's sleep. Room size is decent for Singapore.
Location is also quite good at the middle of Orchard Road.

2026-07-14 via Tripadvisor
Y
YUTTHANAI family_with_children th
8
2026-07-12 via Nuitee
P
Peter solo_traveller au
8
Met my expectations
Pros:

Well managed and met my expectations

Cons:

No snacks like nuts in the room.

2026-07-10 via Nuitee
O
Olaf solo_traveller de
9
2026-07-10 via Nuitee
M
Meander32795242665 Family
10
Great holiday at Voco Orchid
Pros:

A big thank you to Sandy from the housekeeping team for the wonderful service throughout our stay. Sandy was friendly, attentive, and took great pride in keeping our room spotless and comfortable every day. We truly appreciated the care, attention to detail, and warm smile. Your hard work made our stay even more enjoyable. Thank you!

A heartfelt thank you to the Executive Club team for making our stay so special. Every team member was warm, welcoming, and genuinely attentive. The service was consistently outstanding, with great attention to detail and a friendly, professional attitude that made us feel truly valued. Thank you for creating such a relaxing and memorable experience. We look forward to returning!

2026-07-08 via Tripadvisor
G
GoPlaces65631288430 Business
10
Will be back again
Pros:

Best location. Very clean. Everything perfect

2026-07-07 via Tripadvisor
S
Shamini extended_group my
10
2026-07-05 via Nuitee
K
Khawla couple ae
10
Thanks to tge great stuf u r what makes my stay very comfy
Pros:

The stuff is very friendly and helpful toooo much i can even tell fai from the check in and a lady in the evening helped me i didnt remember her name all of the stuff was great i love them and i love to stay there and highly recommended

Cons:

Non

2026-07-05 via Nuitee
A
Azfida solo_traveller my
7
2026-07-04 via Nuitee