Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Cons:
Cleanliness issues
Limited breakfast selection

Categories

Cleanliness
5.99
Found a flock of hair (huge) in the towels…not acceptable for this type of establishment.
Service
10
Staff were excellent and very helpful.
Location
9.96
Great central location, perfect for exploring.
Room Quality
8
Rooms were basic and noisy but largely acceptable.
Amenities
8.45
Pool area could use refurbishment and gym equipment.
Value for Money
6.98
Considering price paid, value was disappointing.
Food and Beverage
8.44
Breakfast selection limited for a 5 star hotel.
Overall Experience
9.39
Experience was somewhat marred by cleanliness issues, but location and service were strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:16

Property Description

Luxurious Accommodation

Experience modern amenities and spacious rooms at Hilton Hotel Sydney, including luxury bathrooms and LCD TVs. Select rooms even feature black-out blinds and a dedicated work area for your convenience.

World-Class Facilities

Indulge in the city's largest hotel health club, complete with a fully equipped spa, 25-metre indoor lap pool, and state-of-the-art fitness center. Unwind in saunas, steam rooms, and a large spa pool for the ultimate relaxation.

Award-Winning Dining

Savor fine dining at the famous Brasserie, enjoy cocktails at Zeta Bar's rooftop terrace, or soak in the ambiance of the heritage-listed Marble Bar. With three stylish restaurants and bars, your culinary desires are sure to be satisfied.

Book now to elevate your Sydney experience at Hilton Hotel Sydney!

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note that if you are arriving by car, the entrance for vehicles is located via 255 Pitt St. Sydney. For more information, please contact Hilton Sydney using the contact details found on the booking confirmation.

Please note that Hilton Sydney requires an AUD 100 credit card pre-authorization charge upon check in to cover any incidental charges. For guests staying longer than 3 nights, the pre-authorization charge is AUD 300.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 95 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4201 reviews
Cleanliness: 5.99
Service: 10
Location: 9.96
Room Quality: 8
Amenities: 8.45
Value for Money: 6.98
Food and Beverage: 8.44
Overall Experience: 9.39
A
Adele • solo_traveller • sg
3
Hilton does not live up to its 5 star hotel rating
Pros:

Good location

Cons:

Poor service recovery & room maintenance. Noisy room.

2026-05-08 • via Nuitee
Z
Zara • solo_traveller • au
9
2026-05-08 • via Nuitee
K
Kymberly • extended_group • au
10
2026-05-08 • via Nuitee
Z
Zoltan • solo_traveller • au
10
I shall be returning there in future.
Pros:

Comfy bed, loved the pillows. Room was clean. Staff were friendly and helpful

2026-05-07 • via Nuitee
J
Joanne • couple • au
9
Pros:

Location

Cons:

Small room

2026-05-07 • via Nuitee
L
LUSHENG • couple • cn
10
2026-05-07 • via Nuitee
A
Andrew • couple • au
9
2026-05-06 • via Nuitee
K
Ken • solo_traveller • nz
9
Pros:

Great location.

2026-05-05 • via Nuitee
T
Teresa • couple • au
8
The stay was good.
Pros:

Location was good as it was in the heart of the city.

Cons:

The connection to the TV. You needed to chromocast from your mobile phone and have apps to in order to watch. I didn’t download any apps that were required like Netflix Foxtel On the Go YouTube and others. Hilton need to upgrade their TV s to see Free To Air channels.. It was an overnight stay we used our phones to pass the time..

2026-05-05 • via Nuitee
M
Maria • couple • au
10
This was our first stay and we will be back!
Pros:

Fabulous location and beautifully presented.

2026-05-04 • via Nuitee
N
Nicolle • family_with_children • au
9
2026-05-04 • via Nuitee
Y
yamaguchi • solo_traveller • jp
8
Pros:

立地が良かった！

Cons:

特になし！

2026-05-04 • via Nuitee
R
Ryohei • solo_traveller • au
9
2026-05-04 • via Nuitee
A
Anita • couple • au
10
2026-05-04 • via Nuitee
R
roslyn • couple • au
10
2026-05-03 • via Nuitee
J
Jaya Raj • solo_traveller • au
8
Great hotel for a short business trip.
Pros:

Good room. Clean. Especially like the filter water tap - no need bottles. Blackout blinds were fantastic. Adjustable room temperature. Quiet despite city location. Glass Brasserie food was excellent. Nice convenient cafe in the lobby for coffee and snacks.

Cons:

Space limited understandably in the city - bathroom was especially small. Gym was crowded as shared with Fitness First. Spa was not open after 7pm and overpriced.

2026-05-03 • via Nuitee
Y
Yuanhui • extended_group • au
1
2026-05-03 • via Nuitee
V
Victoria • couple • au
10
everything we could ask for :)
Pros:

everything, the ambiance was warm & the staff were wonderful

2026-05-02 • via Nuitee
J
Joe • couple • au
10
Good location, breakfast, close to transport will stay again
Pros:

Very close to everything

Cons:

Nothing

2026-05-02 • via Nuitee
N
Nour • couple • au
10
2026-05-02 • via Nuitee