The Westin Harbour Castle, Toronto

Hotels
•
Westin
8.4 (2604 reviews)
1 Harbour Square , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.73
Several mentions of cleanliness but also references to outdated conditions and maintenance issues.
Service
8.7
Some reviews praised the friendly staff, though there were complaints of poor responsiveness.
Location
9.24
Consistently highlighted as a strong point with great access to downtown and attractions.
Room Quality
8.19
Rooms generally considered comfortable with some issues related to outdated decor.
Amenities
8.22
Amenities like the swimming pool were appreciated but mentioned as needing attention.
Value for Money
7.68
Complaints about high costs relative to the experience, particularly regarding service and amenities.
Food and Beverage
8.73
Many positive mentions regarding breakfast and general food quality.
Overall Experience
8.7
Overall experience was positive but impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Luxurious Accommodation with Breathtaking Views
This 4-star hotel in Toronto offers well-appointed rooms with views of Lake Ontario and the city skyline. Guests can enjoy the indoor pool, tennis courts, and fitness center during their stay.

Exclusive Westin Heavenly Bed and Modern Comforts
Each room at the Westin Harbour Castle Toronto features the signature Westin Heavenly Bed for a comfortable night's sleep. The rooms are equipped with modern amenities to ensure a luxurious stay.

Convenient Location and Pet-Friendly Amenities
Situated near top attractions like Harbourfront Centre and Scotiabank Arena, this waterfront hotel is perfect for both business and leisure travelers. Plus, enjoy complimentary Wi-Fi and bring your furry friend along for the trip.

Experience luxury and convenience at the Westin Harbour Castle Toronto. Book your stay now for an unforgettable experience.

Important information:

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.

Please note that height restrictions may apply for cars in the car park. Please contact the property for further information.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 55 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2604 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
F
Florian • extended_group • de
10
2026-07-18 • via Nuitee
W
Wael • solo_traveller • ca
9
2026-07-18 • via Nuitee
P
paul • couple • de
8
Sehr schön
Pros:

Frühstück Frische Omelett spitze

Cons:

Keine Gutschrift bonvoy marriott

2026-07-18 • via Nuitee
H
Hansjoerg • solo_traveller • ch
9
2026-07-18 • via Nuitee
B
Bob • couple • us
9
It was fine.
Pros:

The first night was a very high room rate which I was not happy with

Cons:

Hard to get in and out from the street into the lobby

2026-07-16 • via Nuitee
M
Michael • solo_traveller • ca
8
2026-07-16 • via Nuitee
N
Nicole • couple • ca
10
I will definitely return to this hotel but I think the parking should be included!!
Pros:

Clean, quiet room

Cons:

The valet parking was nice and convenient but it made an already expensive stay that much more expensive!!

2026-07-15 • via Nuitee
F
Florian • solo_traveller • ch
9
2026-07-14 • via Nuitee
D
Don • couple • au
9
Great convenient location
Pros:

Family facilities on lvl 5

2026-07-14 • via Nuitee
A
Alexander • extended_group • de
8
2026-07-14 • via Nuitee
R
ROBERT • family_with_children • gb
9
A very comfortable, well located stay for our 3 night visit to Toronto
Pros:

We booked a lake view room, and whilst not directly looking onto the lake, we were located on the western side of the south tower with a view to the lake, and could see the CN Tower/Scotiabank arena and along the lake toward the airport.
Beds were comfy, bathroom was clean and big enough, safe and fridge in the room were welcome.
Just Fantastic.
Great access to the ferry's over to the islands for a day's exploring, and great access to Downtown Toronto with plenty restaurant options close by. Also within a 10 minute walk of CN Tower and Roger's Centre
We used the pool a couple of times to relax after a day exploring the city.

2026-07-13 • via Nuitee
I
Imane • solo_traveller • us
10
Amazing stay
Pros:

The service is amazing, the staff are super friendly, and the location is great close by everything

Cons:

Honestly nothing

2026-07-13 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Modern, high standard. Excellent location. Superb view of harbour from our room on 21st floor.

Cons:

Nothing much.

2026-07-13 • via Nuitee
T
Tibor • extended_group • hu
9
2026-07-12 • via Nuitee
D
Damasin • solo_traveller • ca
10
Pros:

98 percent

Cons:

no micrwave

2026-07-12 • via Nuitee
L
Lori • couple • ca
10
2026-07-12 • via Nuitee
L
louise • family_with_children • gb
10
Good location for exploring Toronto
Pros:

View over the lake from the room. Nice pool area and outside terrace. Room had a balcony

Cons:

Main access is via steps or steep driveway (although there is an accessible entrance)

2026-07-12 • via Nuitee
R
Ruzhytskyi • solo_traveller • ca
10
2026-07-11 • via Nuitee
D
Darin • family_with_children • ca
10
2026-07-11 • via Nuitee
N
Natalia • family_with_children • es
9
Genial para visitar y descubrir Toronto.
Pros:

Localización perfecta para moverse caminando por Toronto.
La piscina cubierta es genial para relajarse tras un día de turismo.

Cons:

Nada

2026-07-11 • via Nuitee