The Westin Harbour Castle, Toronto

Hotels
•
Westin
8.4 (2371 reviews)
1 Harbour Square , Toronto , ca

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.73
Several mentions of cleanliness but also references to outdated conditions and maintenance issues.
Service
8.7
Some reviews praised the friendly staff, though there were complaints of poor responsiveness.
Location
9.24
Consistently highlighted as a strong point with great access to downtown and attractions.
Room Quality
8.19
Rooms generally considered comfortable with some issues related to outdated decor.
Amenities
8.22
Amenities like the swimming pool were appreciated but mentioned as needing attention.
Value for Money
7.68
Complaints about high costs relative to the experience, particularly regarding service and amenities.
Food and Beverage
8.73
Many positive mentions regarding breakfast and general food quality.
Overall Experience
8.7
Overall experience was positive but impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Luxurious Accommodation with Breathtaking Views
This 4-star hotel in Toronto offers well-appointed rooms with views of Lake Ontario and the city skyline. Guests can enjoy the indoor pool, tennis courts, and fitness center during their stay.

Exclusive Westin Heavenly Bed and Modern Comforts
Each room at the Westin Harbour Castle Toronto features the signature Westin Heavenly Bed for a comfortable night's sleep. The rooms are equipped with modern amenities to ensure a luxurious stay.

Convenient Location and Pet-Friendly Amenities
Situated near top attractions like Harbourfront Centre and Scotiabank Arena, this waterfront hotel is perfect for both business and leisure travelers. Plus, enjoy complimentary Wi-Fi and bring your furry friend along for the trip.

Experience luxury and convenience at the Westin Harbour Castle Toronto. Book your stay now for an unforgettable experience.

Important information:

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.

Please note that height restrictions may apply for cars in the car park. Please contact the property for further information.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 55 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2371 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
P
Peyman • family_with_children • de
8
Pros:

Die Lage und Aussicht , komfortabeles Bett und Grosses Zimmer

Cons:

Die Möbel sehr alt und in schlechtem Zustand
Kein Wasserkocher
Kein Steckdosen Adapter

2026-04-03 • via Nuitee
E
Eliza • couple • lu
9
convenient and comfortable
Pros:

I was surprised by how busy this hotel lobby was when we arrived at midnight - it seems like it's definitely the place to stay when you need to be downtown for a range of activities! The bed was super comfortable and thought the breakfast was top. I loved the location for it's access to the bike/foot path for a quick run and the ease of storing luggage after checkout before our flight.

Cons:

With so many people, floors, rooms etc - the elevator situation was a bit slow. Recommend giving yourself a few extra min time on either end due to the wait.

2026-04-02 • via Nuitee
J
Jessica DB • family_with_children • ca
10
Pros:

TOUT! sauf cher mais j'y retournerais sans hésitation !!

2026-04-01 • via Nuitee
S
Sina • family_with_children • de
8
2026-03-30 • via Nuitee
Z
zach • family_with_children • ca
10
Pros:

The cleanliness of the room

Cons:

The ac wasn't working proper

2026-03-29 • via Nuitee
M
Michelle • family_with_children • ca
10
2026-03-29 • via Nuitee
X
Xueqin • family_with_children • ca
7
2026-03-23 • via Nuitee
F
Faith • couple • us
8
It was a nice experience, very clean and closed to everything downtown Toronto
Pros:

I liked the view and the setup in the room and the bathroom, it was neat

Cons:

The elevator wasn’t working properly, no microwave and I had difficulties using my Media to stream Netflix.

2026-03-23 • via Nuitee
A
Adrian C • couple • ca
10
2026-03-23 • via Nuitee
B
Barry on tour • family_with_children • gb
8
2026-03-21 • via Nuitee
B
Brenda • solo_traveller • ca
10
2026-03-21 • via Nuitee
L
Louis • couple • ca
9
Enjoyed it very much close to Union Station
Pros:

Didn’t have breakfast

Cons:

I have a leg injury so I was not able to get into the bed. Bed was too high.

2026-03-20 • via Nuitee
L
Laura • family_with_children • fi
8
Pros:

Great staff, good breakfast and beautiful view of the lake.

Cons:

Family fun zone was for older kids and not exactly what I expected. Accessible entry was hard to find and room was quite small.

2026-03-19 • via Nuitee
R
Richard • couple • ca
10
It was wonder full stay in the leafs suite
Pros:

Cleanliness hospitality

2026-03-19 • via Nuitee
B
Boughner • family_with_children • ca
9
Pros:

Staff, amenities

Cons:

Elevator wait time

2026-03-15 • via Nuitee
M
Marta • solo_traveller • ca
7
2026-03-14 • via Nuitee
小新Laputa • solo_traveller • cn
10
2026-03-13 • via Nuitee
N
Nigelle • family_with_children • ca
7
2026-03-12 • via Nuitee
R
Ryan • extended_group • ca
9
2026-03-10 • via Nuitee
J
Julie P. • family_with_children • ca
9
2026-03-10 • via Nuitee