The Westin Harbour Castle, Toronto

Hotels
•
Westin
8.4 (2756 reviews)
1 Harbour Square , Toronto , CA
+1 416-869-1600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.73
Several mentions of cleanliness but also references to outdated conditions and maintenance issues.
Service
8.7
Some reviews praised the friendly staff, though there were complaints of poor responsiveness.
Location
9.24
Consistently highlighted as a strong point with great access to downtown and attractions.
Room Quality
8.19
Rooms generally considered comfortable with some issues related to outdated decor.
Amenities
8.22
Amenities like the swimming pool were appreciated but mentioned as needing attention.
Value for Money
7.68
Complaints about high costs relative to the experience, particularly regarding service and amenities.
Food and Beverage
8.73
Many positive mentions regarding breakfast and general food quality.
Overall Experience
8.7
Overall experience was positive but impacted by service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Luxurious Accommodation with Breathtaking Views
This 4-star hotel in Toronto offers well-appointed rooms with views of Lake Ontario and the city skyline. Guests can enjoy the indoor pool, tennis courts, and fitness center during their stay.

Exclusive Westin Heavenly Bed and Modern Comforts
Each room at the Westin Harbour Castle Toronto features the signature Westin Heavenly Bed for a comfortable night's sleep. The rooms are equipped with modern amenities to ensure a luxurious stay.

Convenient Location and Pet-Friendly Amenities
Situated near top attractions like Harbourfront Centre and Scotiabank Arena, this waterfront hotel is perfect for both business and leisure travelers. Plus, enjoy complimentary Wi-Fi and bring your furry friend along for the trip.

Experience luxury and convenience at the Westin Harbour Castle Toronto. Book your stay now for an unforgettable experience.

Important information:

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the credit card used for booking must be presented at time of check-in. Please contact hotel to obtain 3rd party authorization form.

Please note that height restrictions may apply for cars in the car park. Please contact the property for further information.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.4
Based on 2756 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
A
Alois • extended_group • at
9
2026-09-19 • via Nuitee
C
Carrie • family_with_children • ca
8
Pros:

Great stay, staff were helpful and very friendly. Room was clean and comfortable. The view was great. Did not use any of the amenities, but did have the included breakfast which was exceptional! Would stay there every time I travel to downtown Toronto!!

Cons:

Just didn’t have the proper number of towels for number of guests. There were only enough for one. Told staff and they were happy to help.

2026-09-18 • via Nuitee
N
Nancy • couple • us
10
2026-09-18 • via Nuitee
M
Maria Teresa • solo_traveller • es
8
Pros:

El desayuno muy bien.

Cons:

Tenía moqueta.
Un poco antiguo todo.

2026-09-17 • via Nuitee
M
Matthias • couple • de
6
2026-09-16 • via Nuitee
S
Sabina • family_with_children • ca
10
2026-09-16 • via Nuitee
H
Hannah • couple • us
9
Pros:

Location and room design

Cons:

Price

2026-09-15 • via Nuitee
N
Nicole • family_with_children • ca
9
Great location for exploring downtown Toronto
Pros:

We had a beautiful room on the 20th floor that overlooked the islands and ferries. It was gorgeous, clean and comfortable. We were within a 10-15 minute walk to make of the downtown sights - Rogers Arena, CN Tower, Union Station, Harbourfront and so much more.

Cons:

My only complaint was that I didn't know where to find the amenities in the hotel. It is so big, and easily finding where some of the sitting areas, balconies, pool, etc. could be found would have been a nice addition to our stay.

2026-09-15 • via Nuitee
D
Darren • solo_traveller • gb
10
2026-09-14 • via Nuitee
J
Jennifer • couple • us
10
2026-09-14 • via Nuitee
R
Racheal • couple • ca
10
Beautiful hotel, great breakfast, 100 % would recommend.
Pros:

The view, and overall high class throughout.

Cons:

Nothing we didn’t like.

2026-09-14 • via Nuitee
K
keith • extended_group • us
10
Was what we expected and more. Everything was excellent
Pros:

Breakfast was super. Location met are needs

Cons:

Nothing

2026-09-13 • via Nuitee
F
Fabien • couple • ca
10
À refaire :-)
Pros:

La prise en charge des clients, l’hotel est sublime et les petits déjeuners sont très diversifiés. Les chambres sont spacieuses et la vue est superbe :-)

2026-09-13 • via Nuitee
J
Jihad • family_with_children • ca
8
2026-09-12 • via Nuitee
D
Daljinder • solo_traveller • gb
1
2026-09-12 • via Nuitee
M
Mariella • couple • ca
10
Excellent hotel, nice staff, very well located.
Pros:

Very nice and well located.

2026-09-12 • via Nuitee
R
Rob • solo_traveller • gb
10
2026-09-12 • via Nuitee
R
Rana • family_with_children • ca
10
2026-09-12 • via Nuitee
A
Andrew • family_with_children • ch
8
2026-09-11 • via Nuitee
G
Guillaume • extended_group • fr
5
Correct pour une nut
Pros:

L’emplacement et la vue sur le lac

Cons:

L’arrivée en voiture très stressante et la salle du petit déjeuner bruyante

2026-09-11 • via Nuitee