Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location by the river
Friendly staff and nice breakfast
Cons:
Issues with cleanliness and room amenities
Disappointing food service experience

Categories

Cleanliness
7.05
Some reviews indicated issues with maintenance and cleanliness in the rooms.
Service
9.05
Staff was generally friendly and attentive, even during high-pressure situations.
Location
9.55
The location was highly praised, especially being right by the river.
Room Quality
7.55
General dissatisfaction with room temperature and missing amenities like minibars and bathrobes.
Amenities
7.05
Amenities were lacking, particularly with housekeeping and room features.
Value for Money
7.55
Mixed feelings on whether the experience justified the price, particularly regarding the New Year’s menu.
Food and Beverage
6.55
Breakfast was good, but other food experiences were disappointing, especially at the bar.
Overall Experience
8.05
Overall a good experience, but frustrations with specific services affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:16

Property Description

Luxurious Riverside Stay

Elegant Rooms with Modern Amenities
Experience comfort and style in our elegantly decorated rooms featuring HD plasma TVs and separate working areas.

Culinary Delights with a View
Indulge in regional buffets and à la carte meals at the stylish Weinstube restaurant while enjoying picturesque views of the River Rhine.

Ideal for Business and Leisure
With direct access to Congress Center Mainz, a business center, and 10 meeting rooms boasting river views, Hilton Mainz is perfect for both work and relaxation.

Book your riverside retreat at Hilton Mainz now!

Important information:

Standard Wi-Fi: free of charge
Premium Wi-Fi: EUR 25 per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3102 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 8.05
K
Kallenberg • solo_traveller • de
9
2026-05-30 • via Nuitee
I
Ines • solo_traveller • de
8
2026-05-30 • via Nuitee
B
Berthold • solo_traveller • de
10
Pros:

Hier ist alles bestens!!

2026-05-30 • via Nuitee
N
Nataliia • solo_traveller • ua
10
2026-05-30 • via Nuitee
J
Jürgen • couple • de
8
Pros:

zimmer,personal

2026-05-30 • via Nuitee
T
Tommy • extended_group • de
8
2026-05-29 • via Nuitee
H
Helmut • couple • ca
10
It was great
Pros:

Everything

Cons:

Nothing

2026-05-29 • via Nuitee
M
Mario • solo_traveller • de
8
Lage Top, aber in die Jahre gekommen mit Investitionsstau, daher recht hochpreisig
Pros:

Top Lage im Zentrum von Mainz am Rheinufer
Parkplatz ebenfalls vorhanden
Gutes Frühstück

Cons:

Etwas in die Jahre gekommen
Dusche/Duschkopf undicht, es spritzte Wasser permanent heraus
Veraltete Zimmereinrichtung aus heutiger Sicht
Nur Wanne statt Dusche
Langer Weg bis zum Zimmer über die Straße

2026-05-28 • via Nuitee
J
John • extended_group • us
8
2026-05-28 • via Nuitee
L
Lena • solo_traveller • de
4
Pros:

Wir waren leider ziemlich enttäuscht. Der Mitarbeiter am Check in war unfreundlich und abweisend, wir waren offensichtlich nicht das erwartete Hilton Klientel (open ohr Besucher mit 2 Kindern) Die Zimmer sind modern und ok. Was nicht ok ist, sind die Bäder. Haare vom letzten Gast im Bad und der Dusche, Wollmäuse in den Ecken. Nach meiner Beschwerde wurde uns das Parkticket erlassen. Vielen Dank an dieser Stelle. Das Frühstück ist ok, aber auch in der 80ern stehen geblieben. Räucherlachs und Co vorhanden, leider keine vegane Milchalternative oder vegane Brotaufstriche. Insgesamt waren wir einfach enttäuscht und hatten uns unter dem Namen Hilton deutlich mehr versprochen. Leider für uns keine Option mehr

Cons:

Sauberkeit, Service

2026-05-26 • via Nuitee
B
Bianca • extended_group • de
8
Pros:

Die Zimmergröße war sehr angenehm.
Das Frühstücksangebot war sehr vielfältig und sehr lecker.
Das Personal war sehr freundlich.

Cons:

Der etwas längere Weg bis zum Zimmer.

2026-05-25 • via Nuitee
S
Sandra Störmer • solo_traveller • de
9
Pros:

Sehr nettes Personal

2026-05-25 • via Nuitee
B
Bernhard • couple • de
10
2026-05-25 • via Nuitee
I
Ilona • couple • de
10
Großartig, gerne wieder :)
Pros:

Alles bestens.

Cons:

Es gibt Keine negativen Eindrücke.

2026-05-25 • via Nuitee
I
Ingo Mönig • solo_traveller • de
10
Pros:

Alles bestens.... sehr nettes Personal, sauberes Hotel, klasse Lage

2026-05-25 • via Nuitee
D
DANIEL EYASU • family_with_children • de
9
war schön zeit
Pros:

alles war gut

Cons:

nicht

2026-05-24 • via Nuitee
C
Caterina • couple • de
10
2026-05-24 • via Nuitee
G
Ginter • couple • de
10
2026-05-24 • via Nuitee
B
Björn • solo_traveller • de
10
2026-05-24 • via Nuitee
I
Iryna • couple • ua
10
2026-05-24 • via Nuitee