Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location by the river
Friendly staff and nice breakfast
Cons:
Issues with cleanliness and room amenities
Disappointing food service experience

Categories

Cleanliness
7.05
Some reviews indicated issues with maintenance and cleanliness in the rooms.
Service
9.05
Staff was generally friendly and attentive, even during high-pressure situations.
Location
9.55
The location was highly praised, especially being right by the river.
Room Quality
7.55
General dissatisfaction with room temperature and missing amenities like minibars and bathrobes.
Amenities
7.05
Amenities were lacking, particularly with housekeeping and room features.
Value for Money
7.55
Mixed feelings on whether the experience justified the price, particularly regarding the New Year’s menu.
Food and Beverage
6.55
Breakfast was good, but other food experiences were disappointing, especially at the bar.
Overall Experience
8.05
Overall a good experience, but frustrations with specific services affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:16

Property Description

Luxurious Riverside Stay

Elegant Rooms with Modern Amenities
Experience comfort and style in our elegantly decorated rooms featuring HD plasma TVs and separate working areas.

Culinary Delights with a View
Indulge in regional buffets and à la carte meals at the stylish Weinstube restaurant while enjoying picturesque views of the River Rhine.

Ideal for Business and Leisure
With direct access to Congress Center Mainz, a business center, and 10 meeting rooms boasting river views, Hilton Mainz is perfect for both work and relaxation.

Book your riverside retreat at Hilton Mainz now!

Important information:

Standard Wi-Fi: free of charge
Premium Wi-Fi: EUR 25 per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2908 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 8.05
Y
Yasmin • solo_traveller • de
7
2026-03-07 • via Nuitee
D
Dr • solo_traveller • de
9
2026-03-05 • via Nuitee
A
Abie 717 • solo_traveller • de
8
2026-03-04 • via Nuitee
S
STEFAN • solo_traveller • de
6
Joa ok
Pros:

Tolles Frühstück und gutes Bett

Cons:

Einfach viel zu großer Komplex. Stadtflügel ist rein Aussichtstechnisch ein Horror

2026-03-04 • via Nuitee
S
Susanne • couple • de
5
2026-03-03 • via Nuitee
N
Natasja de Bruin • couple • de
8
Pros:

Die Lage neben der Rheingoldhalle

2026-03-03 • via Nuitee
A
Angelika • couple • de
3
2026-03-02 • via Nuitee
H
Hans-Werner • extended_group • de
8
2026-03-02 • via Nuitee
S
Sebastian • couple • de
9
2026-03-01 • via Nuitee
K
Kasimir • couple • ch
7
Business Trip
Pros:

Die Lage

Cons:

Die Ausstattung

2026-03-01 • via Nuitee
A
Abie 717 • couple • de
10
2026-02-28 • via Nuitee
K
Klaus • couple • de
8
2026-02-27 • via Nuitee
T
T.I. • couple • de
8
2026-02-27 • via Nuitee
G
Günther • couple • de
7
2026-02-26 • via Nuitee
C
Christian • solo_traveller • de
4
Leider enttäuschend. Mein Fazit "überbewertet".
Pros:

Der Service

Cons:

Ausstattung, Optik, räumliche Aufteilung,

2026-02-26 • via Nuitee
J
Jutta • solo_traveller • ch
6
Zimmer gut, Lage gut
Pros:

Zimmerausstattung sehr gut und geräumig.

Cons:

Kein Lift von der Tiegarage -2, unfreundliches Personal am Empfang ich habe um Hilfe gebeten gebeten, dass ich meinen Koffer nicht aus der Tiefgarage hoch tragen könne, das wurde mir verweigert. Ich solle doch anrufen, wenn ich Hilfe benötige, dabei hatte ich es persönlich an der Rezeption gemeldet. Kein Lift ab der -2 Tiefgarage aber 35€ pro Tag verrechnen, steht nicht im Verhältnis.
Besser nebenan im Rathaus parken für 15€ pro 24h.

2026-02-24 • via Nuitee
D
Dennis • couple • de
8
2026-02-23 • via Nuitee
S
Samuel • extended_group • ch
9
2026-02-22 • via Nuitee
N
Nora • couple • nl
6
The rooms are outdated and the staff could be nicer
Pros:

Location was good

Cons:

The rooms are outdated

2026-02-14 • via Nuitee
A
A J van • couple • nl
9
Pros:

Ligging en netheid

2026-02-14 • via Nuitee