Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location by the river
Friendly staff and nice breakfast
Cons:
Issues with cleanliness and room amenities
Disappointing food service experience

Categories

Cleanliness
7.05
Some reviews indicated issues with maintenance and cleanliness in the rooms.
Service
9.05
Staff was generally friendly and attentive, even during high-pressure situations.
Location
9.55
The location was highly praised, especially being right by the river.
Room Quality
7.55
General dissatisfaction with room temperature and missing amenities like minibars and bathrobes.
Amenities
7.05
Amenities were lacking, particularly with housekeeping and room features.
Value for Money
7.55
Mixed feelings on whether the experience justified the price, particularly regarding the New Year’s menu.
Food and Beverage
6.55
Breakfast was good, but other food experiences were disappointing, especially at the bar.
Overall Experience
8.05
Overall a good experience, but frustrations with specific services affected enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:16

Property Description

Luxurious Riverside Stay

Elegant Rooms with Modern Amenities
Experience comfort and style in our elegantly decorated rooms featuring HD plasma TVs and separate working areas.

Culinary Delights with a View
Indulge in regional buffets and à la carte meals at the stylish Weinstube restaurant while enjoying picturesque views of the River Rhine.

Ideal for Business and Leisure
With direct access to Congress Center Mainz, a business center, and 10 meeting rooms boasting river views, Hilton Mainz is perfect for both work and relaxation.

Book your riverside retreat at Hilton Mainz now!

Important information:

Standard Wi-Fi: free of charge
Premium Wi-Fi: EUR 25 per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2908 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.55
Room Quality: 7.55
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 6.55
Overall Experience: 8.05
N
Nora • couple • nl
6
The rooms are outdated and the staff could be nicer
Pros:

Location was good

Cons:

The rooms are outdated

2026-02-14 • via Nuitee
M
Martin • couple • de
8
Schönes Hotel, sehr nettes Personal, tolles Frühstück, super Lage
Pros:

Das Frühstück war ausgezeichnet, um das Zimmer zu erreichen war ein kleiner Spaziergang notwendig

2026-02-14 • via Nuitee
A
A J van • couple • nl
9
Pros:

Ligging en netheid

2026-02-14 • via Nuitee
S
Silvia • couple • de
9
2026-02-13 • via Nuitee
K
Kirstin • couple • de
9
Pros:

Tolle Lage, zentral und mit Blick auf den Rhein, sehr freundliches und hilfsbereites Personal. Wir hatten ein frisch renoviertes Zimmer. Sehr bequeme Betten, individuell regulierbare, leise Klimaanlage und ein tolles neues Bad!

Cons:

Teppichboden im Zimmer

2026-02-13 • via Nuitee
L
Lilo • couple • de
9
2026-02-12 • via Nuitee
S
Schmidberger • couple • de
8
2026-02-12 • via Nuitee
T
Thorsten • couple • de
6
2026-02-11 • via Nuitee
R
Reinhold • couple • de
8
2026-02-10 • via Nuitee
T
Thomas • couple • de
7
2026-02-10 • via Nuitee
H
Hugo • couple • pt
9
2026-02-10 • via Nuitee
C
Christian • couple • de
4
Pros:

Nähe zum Veranstaltungsort

Cons:

Alt, schmutzige Teppichböden, abgerockte Zimmer

2026-02-10 • via Nuitee
A
Antonio • couple • de
10
2026-02-10 • via Nuitee
E
Eivind • couple • no
7
2026-02-09 • via Nuitee
M
Martin • couple • ie
8
Un sejour super qui correspondait à mes attentes
Pros:

Tous étaient bon

Cons:

Rien

2026-02-09 • via Nuitee
M
Maria Teresa • extended_group • de
8
Sehr komfortabel mit top Personal service !
Pros:

Renovierte Zimmer und sehr bequeme Betten.
Absolut fantastisch!

Cons:

Lauter gerauchte von knallenden Zimmertüren
Preis von Parking für Hotel Gäste überteuert

2026-02-09 • via Nuitee
D
Denise • couple • fr
10
2026-01-31 • via Nuitee
N
Nathaly • couple • de
8
2026-01-30 • via Nuitee
S
Sandra • couple • de
8
2026-01-29 • via Nuitee
M
Martin • couple • de
8
Pros:

Sehr schönes Zimmer und Bad

Cons:

Teures Frühstück und sehr hohe Parkgebühren

2026-01-28 • via Nuitee