Saint John Harbourfront Hotel

Hotels
7.9 (1115 reviews)
1 Market Square , Saint John , CA

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Outdated rooms
Poor breakfast

Categories

Cleanliness
7.61
There were mentions of mold in the bathroom and the room being outdated, suggesting cleanliness issues.
Service
8.58
Outstanding service provided by the staff, with friendly and helpful interactions highlighted.
Location
9.12
The central location and beautiful views were frequently praised across reviews.
Room Quality
7.07
Multiple mentions of outdated rooms and issues like lack of supplies indicate that room quality is not up to par.
Amenities
7.6
Some amenities like breakfast were considered poor, but the hotel had a restaurant and good views.
Value for Money
7.06
Perceived high costs for service and some amenities, such as breakfast and WiFi, affected the value for money.
Food and Beverage
8.11
Breakfast was praised while dinner service was noted as poor; overall food quality varied.
Overall Experience
8.08
Pleasant stay overall but has notable issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:06

Property Description

Luxurious Amenities
The Hilton Saint John offers comfortable guestrooms with modern amenities such as flat-screen TVs and in-room coffee makers, ensuring a luxurious stay for all guests.

Leisure and Wellness Facilities
Guests can unwind and rejuvenate at the hotel's indoor swimming pool, sauna, and state-of-the-art health club. After a busy day, relaxation awaits with available massage services, making it a perfect retreat.

Dining Experience
The York Bistro & Pub at Hilton Saint John provides a culinary delight with regional cuisine served for breakfast, along with a diverse menu for lunch and dinner, ensuring a delightful dining experience throughout the day.

Book your stay at the Hilton Saint John for a luxurious, relaxing, and gastronomic experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Location

Guest Reviews

7.9
Based on 1115 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 8.08
H
Honey • couple • ca
8
2026-09-20 • via Nuitee
• solo_traveller • us
10
2026-09-19 • via Nuitee
G
Ginnyanne • couple • us
10
2026-09-18 • via Nuitee
J
Jocelyne • extended_group • ca
7
Pros:

Propre et silencieuse
Charmant petit bar-terrasse face au port.

Cons:

Nous n'avons pas cessé de nous moucher dès que nous mettions les pieds dans la chambre. Certainement une réaction allergique à un produit de nettoyage.

2026-09-18 • via Nuitee
T
Terrie • solo_traveller • us
9
I would stay here again
Pros:

The location was great and great
Views.

Cons:

The parking was confusing

2026-09-18 • via Nuitee
T
Teresa • extended_group • us
10
A great place to to stay starting with a walk on the boardwalk.
Pros:

The room was spacious and clean. The beds comfortable. We were on the fourth floor obtainable by elevator. The parking garage was an extra $18 for the night but attached directly to the hotel so no walking outside late at night. The staff were very busy but still so friendly and informative. It was close to many restaurant's and many things go on in the are just not Sunday night. LOLO I would definitely stay again. The breakfast was amazing all one could ask for with a server such a noce way to start a vacation.

Cons:

It was all good.

2026-09-17 • via Nuitee
J
John • couple • us
9
2026-09-16 • via Nuitee
Y
Yves • couple • ca
6
Moyen
Pros:

Situation

Cons:

Propreté

2026-09-16 • via Nuitee
J
Jay • couple • us
5
If you want to be in the center of St John this is the place. If you want a good night rest go somewhere else.
Pros:

Great location, right on the harbor.

Cons:

The bed was very uncomfortable, the mattress sagged, and the down pillows gave no neck support. Combined they made getting a good nights sleep nearly impossible.

2026-09-16 • via Nuitee
L
Lorna J • solo_traveller • ca
9
Location location location
Pros:

Location was fantastic.
The room was very pretty
and we'll supplied, bed was quite comfortable. and the view was fabulous looking over the river.

Cons:

Small thing, but upon arrival the staff on the desk gave extremely poor directions for the parking and how to enter the hotel from the garage which was part of a mall area across the street from the hotel with an under ground access.
As well as she didn't explain to use the elevator to access the hotel room floors you needed to apply your room card to a access pad.
Small thing but unnecessary frustration upon arrival.

2026-09-16 • via Nuitee
H
Hilary • couple • us
7
Good hotel from which to explore St John on foot.
Pros:

Location excellent to explore waterfront area on foot, close to restaurants, easy check-in and out. Harbor view from room window. Fun to watch the tide roar in and see the harbor front activity with tugs and container ships.

Cons:

It was all fine.

2026-09-15 • via Nuitee
B
Bassett • couple • us
8
Very Nice Hotel in St. John
Pros:

Nice location. Good room with all expected amenities. Solid restaurant and bar. Great breakfast.

Cons:

Bus tourists strain the public areas.

2026-09-15 • via Nuitee
D
Dianne • solo_traveller • us
5
I would not stay there again.
Pros:

Very nice breakfast.

Cons:

We had to park in an underground garage across the street and pay $18 per night. It would have been nice to be notified of the extra charge ahead of time. The reception staff was not particularly friendly or helpful.

2026-09-14 • via Nuitee
B
Bill • couple • ca
9
2026-09-14 • via Nuitee
M
MC • solo_traveller • fr
10
Je recommande cet établissement
Pros:

Nous avons apprécié la chambre spacieuse ( nous avons eu la place de mettre nos 3 valises sans devoir les enjamber) l'emplacement permet de visiter sans prendre la voiture, la piscine était parfaite des vestiaires jusqu'à la température de l'eau.

Cons:

Nous n'avons pas apprécié le parking payant

2026-09-14 • via Nuitee
H
Harry Miand • solo_traveller • nl
7
Pros:

Mooie locatie

Cons:

Beetje verouderde kamer

2026-09-13 • via Nuitee
D
Deborah • couple • us
5
Bartender was short with us. Way too many tour buses and couldn’t get breakfast both mornings. I don’t want to eat a dan
Pros:

Location

Cons:

Staff

2026-09-13 • via Nuitee
D
donna • couple • ca
7
Pros:

Beautiful view of the harbour and cruise ships coming and going. Comfortable room.

Cons:

Had a hard time figuring out parking. For all those who ned the info, park in the underground parking acrooss the street from the entrance and take two rights to park near underground elevator to hotel.

2026-09-13 • via Nuitee
C
Connie • couple • ca
10
excellent hotel
Pros:

excellent staff, location and breakfast

Cons:

no complaint

2026-09-11 • via Nuitee
G
Gordon • couple • ca
7
Pros:

Breakfast was very good, staff and location were good

Cons:

didn't know parking was extra fee.

2026-09-10 • via Nuitee