Saint John Harbourfront Hotel

Hotels
•
Hilton Hotels & Resorts
7.9 (968 reviews)
1 Market Square , Saint John , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Outdated rooms
Poor breakfast

Categories

Cleanliness
7.61
There were mentions of mold in the bathroom and the room being outdated, suggesting cleanliness issues.
Service
8.58
Outstanding service provided by the staff, with friendly and helpful interactions highlighted.
Location
9.12
The central location and beautiful views were frequently praised across reviews.
Room Quality
7.07
Multiple mentions of outdated rooms and issues like lack of supplies indicate that room quality is not up to par.
Amenities
7.6
Some amenities like breakfast were considered poor, but the hotel had a restaurant and good views.
Value for Money
7.06
Perceived high costs for service and some amenities, such as breakfast and WiFi, affected the value for money.
Food and Beverage
8.11
Breakfast was praised while dinner service was noted as poor; overall food quality varied.
Overall Experience
8.08
Pleasant stay overall but has notable issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:06

Property Description

Luxurious Amenities
The Hilton Saint John offers comfortable guestrooms with modern amenities such as flat-screen TVs and in-room coffee makers, ensuring a luxurious stay for all guests.

Leisure and Wellness Facilities
Guests can unwind and rejuvenate at the hotel's indoor swimming pool, sauna, and state-of-the-art health club. After a busy day, relaxation awaits with available massage services, making it a perfect retreat.

Dining Experience
The York Bistro & Pub at Hilton Saint John provides a culinary delight with regional cuisine served for breakfast, along with a diverse menu for lunch and dinner, ensuring a delightful dining experience throughout the day.

Book your stay at the Hilton Saint John for a luxurious, relaxing, and gastronomic experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YSJ

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and costs CAD 6.95 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 968 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 8.08
A
Amy • couple • ca
7
We had a great time!
Pros:

Loved the view! And the staff was extremely friendly and helpful

Cons:

Overall the room was pretty clean overall but there was quite a bit of dust on the windowsill and on the back of the couch

2026-07-04 • via Nuitee
S
Sonia • solo_traveller • ca
9
2026-07-04 • via Nuitee
C
Cynthia • solo_traveller • us
10
Pros:

Location it was easy to get to everything restaurants stores good location.

Cons:

You didn’t have enough people for the activities that were going on. You had a routine group there and breakfast area wasn’t sufficient for all those people and not enough weight staff we got through it. That was the only complaint I had overall a good hotel.

2026-07-03 • via Nuitee
Y
Y6207NHwandal • Family
10
Great Trip!
Pros:

May family and I had a lovely time, it was a perfect location for walking around downtown and taking in the sights. Enjoyed the breakfast buffet and lovely hospitality of the hotel staff. thank you!

2026-07-02 • via Tripadvisor
I
Isabelle • solo_traveller • ca
7
Parfaitement situé pour découvrir la ville et contempler la baie
Pros:

La localisation et le petit déjeuner

Cons:

Le supplément pour avoir une chambre avec vue sur la baie

2026-07-02 • via Nuitee
M
Michelle • couple • ca
5
Hôtel correct sans plus. Ville en manque d’amour tout comme l’hôtel.
Pros:

L’emplacement au cœur de la ville

Cons:

Très très vieillot, l’hôtel a besoin d’amour. Tout est brun, beige.

2026-07-01 • via Nuitee
C
Christine • solo_traveller • ca
10
Pros:

La vue était fantastique. La piscine était chaude et agréable. Le déjeuner était varié et c'était délicieux. L'emplacement est vraiment parfait pour un court séjour. La chambre était grande. Les chiens sont les bienvenus !

Cons:

Le stationnement est sous terrain et un véhicule avec un porte-bagage n'y rentre pas. Par contre, on donne une vignette pour se stationner dans la rue.

2026-06-30 • via Nuitee
L
LISE • couple • ca
7
Correcte
Pros:

Emplacement. Proximité des restos et promenade

Cons:

L’accessibilité au stationnement compliquée pour l’entrée et la sortie dés bagages

2026-06-29 • via Nuitee
H
Hélène • solo_traveller • ca
10
2026-06-29 • via Nuitee
R
Ron • solo_traveller • ca
7
Pros:

Location was very good. Right downtown. Walk everywhere.

Cons:

Room temperature was a little uncomfortable and the bones on our door to the room were on the wrong side.

2026-06-28 • via Nuitee
M
Mary • extended_group • us
7
2026-06-25 • via Nuitee
H
Helen • couple • ca
9
2026-06-24 • via Nuitee
A
Alan • couple • us
10
2026-06-23 • via Nuitee
N
Nancy • couple • us
8
Pros:

Location was great. Comfortable room and clean.

Cons:

Room had bare minimum. Shower gel was empty no extra roll of toilet paper. Little things but should have been provided without asking.

2026-06-23 • via Nuitee
H
Heather • couple • ca
9
Was a great place to stay if only a one night stop over and you want to hit all the sights.
Pros:

The staff were very friendly at the front desk. Location ideal and restaurant was great. Rooms were comfortable and very clean.

Cons:

Having to pay for parking, but at least it was conveniently located across the street with easy hotel access.

2026-06-23 • via Nuitee
B
Beverly • solo_traveller • ca
10
We loved it
Pros:

Where it was located

Cons:

Beds were a touch soft

2026-06-23 • via Nuitee
P
Pauline • solo_traveller • ca
9
2026-06-23 • via Nuitee
N
Negutu • Business • Constanta, Constanta County, Southeast Romania
10
Saint John Visit
Pros:

Great location! Also the staff is very friendly and knowledgeable.

2026-06-22 • via Tripadvisor
M
Marie-Claude • couple • ca
5
Décevant pour le prix.
Pros:

Emplacement et vue. Déjeuner intéressant.

Cons:

Le ménage du tapis ne semblait pas avoir été effectué. Il y avait plein de graines et il n’était pas de propreté exemplaire. De plus, il n’était pas possible de régler la température de la chambre comme nous le désirions.

2026-06-22 • via Nuitee
D
deCampos-Vautour • solo_traveller • ca
10
Highly recommend the harbour view. A great vacation spot for families or solo travellers. Plenty of restaurants and attr
Pros:

Felt welcomed as a special guest from the moment I arrived.

Cons:

N/a

2026-06-22 • via Nuitee