Mercure Glasgow City Hotel

Hotels
Mercure
7.8 (4424 reviews)
201 Ingram Street , Glasgow , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.

Please be advised that we are currently undertaking a planned refurbishment of our lobby, restaurant, and bar areas, scheduled to continue until early June. While every effort is being made to minimise any inconvenience, certain areas may be temporarily unavailable or subject to restricted access during your stay.

In the interim, we have provided an alternative breakout and dining space to ensure guests can continue to relax and enjoy food and beverage services in comfort.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 4424 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
H
Hershey solo_traveller gb
7
2026-05-08 via Nuitee
G
Gail solo_traveller au
3
Not an enjoyable experience, would not recommend
Cons:

They are doing renovations, the breakfast scenario was a shambles

2026-05-08 via Nuitee
S
shakya solo_traveller gb
8
Pros:

the location very easy for us to travel and rome aound the town. They provide luggage storage system which really helped us visit the city easily and freely

Cons:

The shower head was leaking in the bathroom but other than that everything was good.

2026-05-07 via Nuitee
R
robert couple gb
3
2026-05-07 via Nuitee
C
Campbell extended_group us
10
Excellent place to stay, fantastic staff, good food and great location.
Pros:

We felt so welcomed by Matthew. Really the entire staff went overboard to make our stay enjoyable, and made us feel very welcomed. I travel a lot , and this group of people were the BEST that I have ever encountered. The food and service in the dining room was excellent. I would definitely stay there again. Looking forward to coming back.

Cons:

Nothing

2026-05-05 via Nuitee
J
Jean extended_group gb
7
Good location
Pros:

Location and staff

Cons:

Shower was cold and work was being carried out on hotel. Lift seemed to be held together with tape

2026-05-05 via Nuitee
R
Rutherford solo_traveller gb
10
Pros:

Good hotel central

2026-05-05 via Nuitee
J
janette solo_traveller gb
8
Pros:

Location

2026-05-04 via Nuitee
N
Nhat Anh couple gb
10
2026-05-03 via Nuitee
M
Matthew Lee couple gb
4
2026-05-03 via Nuitee
E
Emily solo_traveller gb
6
It was fine for what was needed
Pros:

It was central

Cons:

The construction was not advertised at time of booking so I was unaware of this until arrival.

2026-05-02 via Nuitee
K
KokoYoko solo_traveller gb
9
Comfortable hotel in great location
Pros:

Location and cosy comfortable room, spacious bathroom, plenty towels. Tea & Coffee with biscuits

Cons:

Sliding Windows

2026-05-02 via Nuitee
A
Alix solo_traveller gb
6
2026-05-02 via Nuitee
K
Karl solo_traveller gb
5
Pros:

Fantastic location

Cons:

The initial staff welcoming us was not great, blunt, didn't fully explain what was happening with the hotel having refurbishment

2026-05-01 via Nuitee
C
Crisostomo solo_traveller gb
2
Not recommended during renovations.
Pros:

Nothing, aprt from location.

Cons:

Place was going under renovation, the place was shambles, I suppose quite understandable. Rooms were poor standard and small.

2026-05-01 via Nuitee
L
Lauren couple gb
7
Great location, bit pricy
Pros:

Location is perfect for pretty much everything!

Cons:

Room was very small, room had a few broken features, right next to a busy road so loud with traffic

2026-05-01 via Nuitee
R
Raymond extended_group us
8
2026-04-30 via Nuitee
C
Cristina couple pt
6
2026-04-30 via Nuitee
H
Harris solo_traveller gb
6
Pros:

Friendly staff
Clean room

Cons:

Holes in the wall at Reception. The Plasterboard had been cut, there were two wires sticking out.

2026-04-30 via Nuitee
G
Gillian couple gb
4
Do not stay while renovation underway. Rooms a little tired
Pros:

Location.
Breakfast was nice but no jam

Cons:

The hotel was under construction. The whole of the glass sitting area, which is what attracted me to the hotel, was closed off and covered in windolene. The reception was a rickety makeshift table and looked awful as an entrance. I booked the hotel for my friends 60th birthday stay over and was embarrassed by the state of it. It should have been closed while those renovations were underway. I’d be grateful for a refund of 50% as this should have been advised and I would have cancelled. Room was also a bit tired with burnt iron mark on the carpet. Please confirm thanks

2026-04-29 via Nuitee