Mercure Glasgow City Hotel

Hotels
Mercure
7.8 (4192 reviews)
201 Ingram Street , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third people named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 4192 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
P
Peter couple gb
8
Overnight stay
Pros:

Central location, reasonable price, good breakfast, good staff

Cons:

The room deco and carpets a bit tired

2026-03-07 via Nuitee
T
Tothne Csire solo_traveller gb
7
2026-03-07 via Nuitee
D
Dawn bell couple gb
10
Pros:

Staff were great especially Mathew. All very friendly. Hotel clean and comfortable and breakfast was lovely.

2026-03-07 via Nuitee
D
Donna couple gb
10
2026-03-07 via Nuitee
R
Robert couple gb
10
2026-03-06 via Nuitee
R
Ravdeep solo_traveller gb
10
2026-03-05 via Nuitee
R
Ruth couple gb
10
2026-03-05 via Nuitee
G
Géraldine solo_traveller fr
10
Pros:

Hôtel très bien situé proche des gares.
Navette pour l'aéroport à proximité.
Personnel charmant
Joy à la réception un vrai rayon de soleil.

2026-03-05 via Nuitee
G
Géraldine solo_traveller fr
10
Pros:

Deuxième séjour dans cet hôtel .
Proximité avec les gares et la navette aéroport.
Très propre, literie confortable.
Calme.
++++ Pour Joy à la réception !
Sourire et rire communicatifs.
Ça fait toute la différence quand on arrive dans un hôtel.

2026-03-05 via Nuitee
V
Vanessa couple gb
6
2026-03-04 via Nuitee
M
Mahu solo_traveller gh
8
I enjoyed my stay
Pros:

The staff was great. Joy was fantastic!

Cons:

n/a

2026-03-04 via Nuitee
B
Brenda couple gb
9
Pros:

Location, comfortable bed. Breakfast was good

Cons:

Bed was too big fir the room. Difficult to walk by the table

2026-03-04 via Nuitee
J
Jan family_with_children gb
8
Good value for money for an overnight stay enroute to the highlands
Pros:

Good value. Small room but clean - shower excellent

Cons:

The room was stiflingly hot on arrival

2026-03-03 via Nuitee
W
William solo_traveller gb
8
Was pleasant
Cons:

Noise at night

2026-03-03 via Nuitee
D
David couple gb
9
A very pleasant city-centre hotel in the heart of Glasgow
Pros:

The excellent location - just a couple of minutes from Queen Street station, George Square and the main shopping streets; the very friendly and helpful staff; the brilliant all-you-can-eat breakfast; the cleanliness, the cosy room.

Cons:

The hotel, the staff tell us, is about to undergo a huge renovation programme - not surprising as the corridors especially look dated and tired. The view from our bedroom window was uninspiring - but that was a very minor issue!

2026-03-02 via Nuitee
L
LaurenMMM couple ie
10
2026-03-02 via Nuitee
M
Mabel solo_traveller us
9
Super friendly staff and very comfortable stay in very convenient location
Pros:

All the staff members, from front desk to upstairs (custodians usually but could be maintenance too), were so friendly, approachable, and helpful, it really made my stay that much brighter from even before I set foot in the hotel. I had a dozen online shopping packages shipped to my room a week in advance, all on different days, so that I could pick them up when I arrive in the country. They were all received and placed in my room as my travel was delayed for a day <3 I felt bad having so many parcels, but the staff were super helpful and there was no sign of complaints at all.

They went above and beyond on everything else too - I was ill and asked the facial tissues to be refilled, and they gave me extra stock for both facial and toilet paper. This is noteworthy because I've had other hotels that say they will do it, and then you come back at night and see that they didn't do what they promised.

I love that the windows can be opened. My bathroom vent was weak, and they offered to open my window for a gap to vent. That was really helpful, as I would have assumed the window cannot be opened, and it took a lot of effort on my part to pull it.

All the corners and edges in the room and bathroom were very clean. The hotel looks unassuming and the room looks typical, but I was very comfortable here, especially given that I was a bit sick, had extra travel stress, and needed extra comfort. I would definitely stay again.

Cons:

The bathroom ventilation could be better. It would also be more convenient if there's a hook to hang the towel on the back of the bathroom door. But these are tiny things. I just open the door to vent and hang my towel on the chair.

2026-03-02 via Nuitee
D
Daniel couple gb
10
Weekend stay, perfect for 2 with great breakfast!
Pros:

Great location and the room was perfect size for 2 people. The breakfast was fantastic and the staff were very friendly. Countless times staying in Glasgow and we’ll certainly start using this hotel as our regular!

2026-03-01 via Nuitee
A
Andrea solo_traveller gb
6
Functional stay
Pros:

Location, central Glasgow

Cons:

Tiny rooms. Double room had just enough room for a double bed. Workspace with chair provided but not enough space to pull the chair out and sit at the desk and work. Had to remove the chair and sit on the bottom of the bed to reach the desk.

2026-03-01 via Nuitee
M
Matthew couple gb
10
Pros:

Great central locations lots of pubs and restaurants around and good for walking to all the sights of the city.

Room was clean and well presented and extra pillows left in the room is always a great thing!

Staff really polite and helpful

2026-03-01 via Nuitee