Mercure Glasgow City Hotel

Hotels
•
Mercure
7.8 (4718 reviews)
201 Ingram Street , Glasgow , GB

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third persons named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

7.8
Based on 4718 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
H
Haydn • couple • au
10
Great.
Pros:

Lovely helpful staff, great location.

2026-10-24 • via Nuitee
M
Marie • extended_group • gb
8
Problem free stay with friendly staff.
Pros:

Central location, great value, friendly staff.

Cons:

The lift

2026-10-24 • via Nuitee
C
Carol • couple • gb
6
Pros:

Room was nice, lot of work going on

Cons:

I booked mercure hotel arrived in dark, couldn't find it, for it to have changed it's name,
I was very tired after my trip, was not happy

2026-10-23 • via Nuitee
M
MikeIanHughes • solo_traveller • gb
8
Pros:

Great staff and hotel

2026-10-23 • via Nuitee
C
Christina • solo_traveller • gb
7
Pros:

Very comfortable. Great location

Cons:

Overpriced

2026-10-22 • via Nuitee
C
Caitlin Johnstone • couple • gb
2
Wouldn't waste your money
Pros:

Bed was comfy

Cons:

One lift was under construction but was still open to be used, stains on carpet in the room aswell as kettle and hairdryer not working, WiFi was absolutely shocking so do not use this hotel if your on business

2026-10-22 • via Nuitee
R
Ronald • couple • au
2
Not acceptable accommodation.
Pros:

Breakfast was OK. Location good9

Cons:

Heater in room didn't work. Water came out of shower & tap in spurts. No cap on hand basin tap. Room so tiny 2 people couldn't pass end of bed together. Staff were great, but facilities were terrible.

2026-10-21 • via Nuitee
A
Aitken • couple • gb
10
Pros:

Lovely reception area and bar,staff were excellent and buffet was delicious.Very central for shops,taxis and train station.

Cons:

I liked everything about the LYF

2026-10-20 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-10-20 • via Nuitee
S
Silhouette • couple • gb
10
2026-10-19 • via Nuitee
S
Sandeep • solo_traveller • ae
5
Not value for money
Pros:

The location was great but the property isn't with a fair value. Expected to be better based on the price...

Cons:

Not value for money

2026-10-19 • via Nuitee
I
Ian • couple • gb
8
Great location friendly staff resonable price 👍
Pros:

Location 👍

Cons:

Small room

2026-10-19 • via Nuitee
C
Christopher • couple • gb
8
Good stay hotel was a bit dated looking
Pros:

Location

Cons:

Lift looked unsafe with black covering all over it

2026-10-18 • via Nuitee
H
Henderson • solo_traveller • gb
6
Pros:

Location and staff

Cons:

No sound insulation between rooms. Don't really relax hearing voices next door and their toiletting!

2026-10-16 • via Nuitee
D
Duncan • couple • gb
8
2026-10-15 • via Nuitee
R
Ruth Webster • couple • gb
9
2026-10-15 • via Nuitee
P
Philip • solo_traveller • gb
10
Convenient city centre location
Pros:

Convenient city centre location within walking distance of railway and bus stations. Handy for exploring the city or as a base to travel further afield. One of Glasgow's famous sites - the 'cone head' statue of the Duke of Wellington - is just at the end of the road. Polite and friendly staff. Good breakfast selection.

Cons:

Only an upright chair in the bedroom.

2026-10-15 • via Nuitee
M
Martin Aimé • solo_traveller • nl
8
2026-10-14 • via Nuitee
Z
Zoe • solo_traveller • gb
10
Great stay
Pros:

Friendly and very helpful staff. I arrived early and they let me go to my room and also after I’d left they’ve allowed me to leave my bag whilst I explore. Very kind and attentive service.

Cons:

N/a

2026-10-14 • via Nuitee
K
Kyle • extended_group • gb
6
Expected more for the price.
Pros:

The location of the hotel was very central with great access to local bars and restaurants. Staff were friendly and informative. Check out was at 11, giving you that extra hour in the morning.

Cons:

The room was very small in size with little space to move about. The lift looked like it was being held together by tape - it was covered it black tape from head to toe - which was very unnerving. For the price we paid we would have expected a bigger room .

2026-10-12 • via Nuitee