Mercure Glasgow City Hotel

Hotels
Mercure
7.8 (4167 reviews)
201 Ingram Street , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noisy environment
Issues with cleanliness
Outdated rooms

Categories

Cleanliness
6.3
Some reviews mentioned an unclean room and issues with maintenance.
Service
8.3
Staff received praise for being friendly and helpful, despite other issues.
Location
9.3
Great location close to train station and city center with easy access.
Room Quality
7.3
Rooms were described as clean but some were outdated and needed refreshment.
Amenities
7.3
Basic amenities available, but some reviews noted the need for improvement.
Value for Money
7.8
Prices are reasonable, but some complained about parking fees.
Food and Beverage
7.8
Good breakfast options, though some issues reported with quality.
Overall Experience
8.3
Overall stay was positive despite some issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:06

Property Description

Convenient City Centre Location
Mercure Glasgow City Hotel, situated in Glasgow's city centre, offers free WiFi and is just a short stroll from the main high street.

Comfortable Rooms with Modern Amenities
Each room at our hotel is equipped with a flat-screen TV, tea/coffee maker, and 24-hour room service for your convenience.

Easy Access to Transport and Dining Options
Enjoy a delicious breakfast in the morning and unwind at our bar/cafe. With Central Station, Queen Street Station, and the M8 nearby, exploring the city is a breeze.

Book your stay at Mercure Glasgow City Hotel now for a memorable and hassle-free experience.

Important information:

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 years must be accompanied by parents or legal representatives. Third people named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel..

Late check in fee is set from £20 to £40.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 4167 reviews
Cleanliness: 6.3
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.3
L
Larissa solo_traveller gb
7
2026-01-31 via Nuitee
N
nagle couple ie
9
2026-01-30 via Nuitee
A
Alison solo_traveller gb
8
2026-01-30 via Nuitee
S
Sinon solo_traveller gb
8
2026-01-30 via Nuitee
L
Laura couple gb
6
Pros:

Good location, was clean enough and staff were friendly

Cons:

Room looked like it was falling apart, tried to open the window but could barely do that and the bed wasn’t the comfiest

2026-01-30 via Nuitee
S
Sheridan couple gb
10
Pros:

The staff were very helpful, friendly and professional at all times!

2026-01-29 via Nuitee
C
Colin solo_traveller gb
9
Pros:

No complaints what so ever refund good breakfast and dinner at night is OK as been here a few times no complaints staff are all nice and helpfull

Cons:

Everything OK no complaints what so ever

2026-01-29 via Nuitee
S
Steve couple gb
3
2026-01-28 via Nuitee
A
ALI couple gb
8
Pros:

Great location,👍

Cons:

Just a few plugs ☹️

2026-01-28 via Nuitee
M
marta solo_traveller gb
10
2026-01-28 via Nuitee
H
Helen couple ie
7
2026-01-27 via Nuitee
B
Bryan couple gb
8
2026-01-27 via Nuitee
L
Lynne couple gb
9
Overall it's a super hotel. Would definitely recommend.
Pros:

Joy on reception was an absolute delight. Easy, quick check-in all with her beautiful smile.
Breakfast was delicious. Hot foods replaced often and cold meats, fruits etc plentiful.
The bath filled vey quickly and plenty of hot water.
Handy with buses, the underground and two train stations.

Cons:

The room is quite small, but didn't really need much more.
Although the window did open, we did find it very hot/stuffy.

2026-01-27 via Nuitee
K
Kyle solo_traveller gb
3
Student accommodation style room. Not cleaned properly. Bit rough but convenient location.
Pros:

Right close to everything. Straight in the front door and up the lift. None of those judgemental states from receptionists.

Cons:

The room you couldn’t swing a cat in. There’s a desk with the tv on… and a chair. The rooms that small you can’t pull the chair out. There was pubes on the toilet seat… stains on the bedding and I was getting eaten alive by something. Shower wasn’t great either. The door handle for some reason kept going up and down itself, kept thinking someone was trying to break in. I’d go back if I really needed to but for £105 or whatever it was…. I could get a nicer Airbnb.

2026-01-27 via Nuitee
C
Colin solo_traveller gb
10
2026-01-27 via Nuitee
P
PenelopePopPop Friends getaway Glasgow, Scotland
8
Good
Pros:

Rooms are dated but comfortable, clean, the hot water is nice and hot and the breakfast was great and good vegetarian options. It was quite noisy overnight but that’s what you get in any central location.

2026-01-26 via Tripadvisor
T
Thomas couple gb
10
Great location, perfect is your are going to be active in and around the city centre. Hotel was very clean, breakfast wa
Pros:

The location, perfect for Glasgow city centre.
They staff to a person were super friendly, especially Joy, the duty manager. She is a credit to your company.

Cons:

We’d stayed here before so it wasn’t a deal breaker but the room are very small and a bit dated. No power sockets or usb ports around the bed area for example.

2026-01-26 via Nuitee
G
Giordana solo_traveller gb
9
2026-01-26 via Nuitee
M
Michelle couple gb
8
2026-01-26 via Nuitee
K
Kevin couple gb
9
2026-01-26 via Nuitee