Holiday Inn Express Cloverdale - Greencastle by IHG

Hotels
•
Holiday Inn Express
8.3 (405 reviews)
1017 North Main Street , Cloverdale , US
+1 765-795-5050

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean, newly renovated rooms
Friendly and accommodating staff (Sherry, Travis, Haley, Crystal, Ethan)
Great breakfast and breakfast staff
Comfortable beds
Good location for overnight stays
Cons:
Property under construction — pool/hot tub closed
Advertised amenities unavailable during remodel; hot buffet sometimes not offered
Value issues: higher-than-expected charges / request for partial refund
Parking lot problems
Occasional minor room issues (TV remote)

Categories

Cleanliness
9
Consistently praised across reviews: rooms described as new, very clean, and newly remodeled bathrooms; multiple guests note tidy public spaces.
Service
9.5
Strongly positive service mentions with multiple staff named (Sherry, Travis, Haley, Crystal, Ethan) for friendliness, helpfulness, and accommodating behavior (front desk heroism, attentive breakfast staff).
Location
8.5
Location referenced as a 'nice area' and suitable for overnight stays; limited commentary but generally positive.
Room Quality
8.8
Rooms described as comfortable with king beds, roomy layouts, and recent renovations; one minor issue noted (TV remote glitch).
Amenities
6
Notable negatives: property under renovation with pool/hot tub closed and some advertised amenities unavailable; parking lot complaints. Renovation reduced amenity availability for many guests.
Value for Money
6.5
Mixed to negative: at least one guest requested a partial refund after paying nearly $600 for rooms that lacked advertised amenities and reported inconsistent room charges; overall value impacted by closures.
Food and Beverage
9.4
Breakfast repeatedly praised (Sherry and Travis called out by name, good bacon, welcoming staff). A few notes that the usual hot buffet was unavailable during renovations and breakfast was served in a small lobby area.
Overall Experience
8.7
Overall largely positive due to excellent service, cleanliness, and breakfast, but the guest experience was tempered by ongoing renovation-related amenity closures and a few value/parking concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Modern Amenities

The Holiday Inn Express Cloverdale offers free WiFi access, an indoor pool, and a hot tub, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services

Guests can take advantage of the laundry facilities, free parking, and business center with fax/copy services, making travel easy and stress-free.

Delicious Breakfast and Nearby Attractions

Start your day right with a complimentary hot breakfast each morning. Explore nearby attractions like the C Bar C Expo Center for exciting rodeo shows. Book your stay now for a memorable experience at the Holiday Inn Express Cloverdale.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

8.3
Based on 405 reviews
Cleanliness: 9
Service: 9.5
Location: 8.5
Room Quality: 8.8
Amenities: 6
Value for Money: 6.5
Food and Beverage: 9.4
Overall Experience: 8.7
N
Noah • extended_group • us
7
2026-11-05 • via Nuitee
C
Cynthia • extended_group • us
7
Pros:

The construction was a mess and the parking lot sucks

2026-10-24 • via Nuitee
T
Tricia • family_with_children • us
2
We deserve a partial refund because we didn't get what we paid for.
Pros:

Nothing

Cons:

This property was being completely remodeled. None of the advertised amenities were available. We booked two standard rooms and paid almost $600 but could not use the pool or the hot tub and the hot cooked breakfast was not available. What they did offer for breakfast was served in a tiny space in what would typically be the lobby. We booked two identical rooms at the same rate yet one room was charged more than the other.

2026-10-21 • via Nuitee
A
Amy • couple • us
5
2026-10-18 • via Nuitee
V
Vincent • family_with_children • us
4
Under Construction as of 10/14/26 But nice rooms
Pros:

Nice clean comfortable room.

Cons:

It is under Construction and pool was closed. Main reason for booking was the pool for kiddos to swim while on vacation. No mention listed about Construction or pool being closed.

2026-10-16 • via Nuitee
M
Michael • solo_traveller • us
8
2026-10-13 • via Nuitee
C
Courtnee • couple • us
8
2026-10-09 • via Nuitee
K
Kelcie • couple • us
8
2026-10-09 • via Nuitee
L
Laina • family_with_children • de
10
Pros:

Staff very accommodating when I wanted a room next to my mother’s room.
The breakfast buffet staff was friendly, smiled, took away our dirty plates as we were sitting enjoying our coffee, kept everything well stocked.

2026-09-12 • via Nuitee
W
Whitney • couple • us
9
Very clean and comfortable!
Pros:

They had some renovations being done, but everything was still so clean. The room was very clean and have such a nice feel to them. The king bed we had was very comfortable.

Cons:

The tv remote didn’t work like it should have. But I believe that’s more on their provider than them.

2026-09-11 • via Nuitee
M
Miller • solo_traveller • us
8
2026-08-29 • via Nuitee
B
Becki • couple • us
1
2026-08-24 • via Nuitee
W
W3754CIsamm • Business
8
Great Breakfast
Pros:

Travis does a great job with breakfast!

2026-08-21 • via Tripadvisor
B
brodind2026 • Family
10
Front desk guy rocks!
Pros:

The guy working the front desk was swamped and did an amazing job making sure everyone was taken care of! Seriously amazing job by him came at midnight on August 21st! Give this man a raise

2026-08-21 • via Tripadvisor
V
VICKI • couple • us
8
Good overnight stay in a good area
Pros:

Good overnight stay in a nice area

2026-08-21 • via Nuitee
L
Leslie • extended_group • us
10
2026-08-17 • via Nuitee
T
tinahQ5600WU • Business
10
Felt right at home
Pros:

Haley was the best part of my visit to town very hospitable as a woman in my 40s. I appreciate her manners not something you get a lot of nowadays.

2026-08-14 • via Tripadvisor
R
Robert • couple • us
10
Pros:

New and clean.

2026-08-14 • via Nuitee
A
alextK4889JM • Family
10
The Krystal Holiday Inn experience
Pros:

Krystal is so dope! She also greater me and my family with towels as we came out of the rain.

Hotel is very clean!

2026-08-13 • via Tripadvisor
S
Scenic62007876869 • Family
10
Kindness goes a long way !
Pros:

Such a great place! Crystal is so kind and helpful . I recommend bringing your family here anytime.

2026-08-13 • via Tripadvisor