Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly staff
Great location
Cons:
Housekeeping needs improvement
Some issues with room amenities
Slow service in lounge area

Categories

Cleanliness
8.26
The hotel was clean overall, though there were issues with towels due to a leaking shower.
Service
9.23
Staff were very nice and willing to address issues when raised.
Location
9.27
The hotel is perfectly located with beautiful views and easy access to key attractions.
Room Quality
8.72
Rooms were modern and comfortable, although there were some issues with air conditioning.
Amenities
8.45
Spa amenities were a highlight, but housekeeping could be improved.
Value for Money
8.71
The quality matches expectations for the price, but some services were lacking.
Food and Beverage
8.76
Nice food, but sometimes service in the lounge area was slow.
Overall Experience
9.03
Despite some issues, the stay was enjoyable and the hotel is recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:12

Property Description

Experience the perfect blend of luxury and convenience at our exquisite 4-star hotel in the heart of Brussels.

Unwind in Style
Indulge in total relaxation at our rejuvenating spa, featuring a range of massages, body treatments, and facials that promise to pamper you from head to toe.

Culinary Delights
Savor delectable dishes at The Iris restaurant while enjoying stunning garden views. With 24-hour room service, your culinary cravings are just a call away, ensuring you never miss a meal.

Modern Comforts and Connectivity
Each of our 422 well-appointed guestrooms comes equipped with modern amenities, including complimentary Wi-Fi, smart televisions, and espresso makers, so you can feel right at home while enjoying your stay.

Book your stay today and immerse yourself in the elegance and charm of Brussels!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 183 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.45
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.03
J
James • solo_traveller • tw
9
2026-06-20 • via Nuitee
J
Jordi • couple • nl
8
2026-06-20 • via Nuitee
G
Guido • solo_traveller • nl
8
Erg goed
Pros:

De sauna en het ontbijt

Cons:

Dure parking kosten

2026-06-20 • via Nuitee
R
Robert • couple • us
9
Amazing!!
Pros:

Everything was amazing!!

Cons:

The mattress was moving, and a sheet should cover the whole bed. Also, the pillows are too big, too thick. Everything else was excellent!

2026-06-20 • via Nuitee
K
Kalaimathi • solo_traveller • sg
9
Pros:

The facilities and service

Cons:

The bed. Mattress was thin

2026-06-20 • via Nuitee
P
Philippe • couple • be
9
2026-06-20 • via Nuitee
P
Philippe • solo_traveller • be
5
2026-06-20 • via Nuitee
Şebnem • family_with_children • tr
10
2026-06-20 • via Nuitee
A
Annie • solo_traveller • be
8
Super hôtel accueillant
Pros:

La taille du lit king size et son confort, la grandeur de la chambre, la cafetière Nespresso et ses capsules, les pantoufles, le peignoir, la vue sur la ville,...

Cons:

Tâches sur le tapis à côté du lit, tuyaux très poussièreux en-dessous du lavabo et qu'on voit si on ramasse quelque chose par terre

2026-06-20 • via Nuitee
M
Mustafa • solo_traveller • sa
10
2026-06-19 • via Nuitee
M
Marijn • extended_group • fr
8
2026-06-19 • via Nuitee
T
THU TRANG • couple • fr
10
Pros:

L'emplacement

Cons:

Pas assez d'intimité pour les toilettes

2026-06-19 • via Nuitee
T
Tiguidanké • couple • fr
8
2026-06-19 • via Nuitee
1
18hp • Friends getaway • Mayfair, London, England
10
Nice long weekend in Brussels, travelling by Eurostar ☀️
Pros:

We spent a wonderful long weekend in Brussels and had an excellent stay at The Hotel Brussels. Our rooms were on the upper floors and the views were absolutely stunning. The rooms were spacious, comfortable, and well-appointed. Having breakfast included was a real bonus, with a great selection of fresh and tasty options each morning. We thoroughly enjoyed our stay and would not hesitate to return.

2026-06-18 • via Tripadvisor
K
Kethy • solo_traveller • cd
9
Cons:

Le brûleur de parfum met très mal à l’aise.

2026-06-18 • via Nuitee
A
Anouchka • solo_traveller • be
9
Pros:

La gentillesse et l'écoute agréable du personnel

Cons:

J'ai tout apprécié

2026-06-18 • via Nuitee
T
Tshibangu • couple • be
10
2026-06-18 • via Nuitee
N
Nicolas • couple • fr
8
Nickel
Pros:

Très bonne literie

Cons:

Problème de place au petit déjeuner et manque d'information à l'accueil indiquant que l'on peut monter au lounge si trop de monde

2026-06-18 • via Nuitee
H
Hortense • couple • fr
9
2026-06-18 • via Nuitee
D
Dorota • couple • pl
10
2026-06-17 • via Nuitee