The Sultan Hotel & Residence Jakarta

Hotels
•
Independent
7.8 (102 reviews)
Jln. Gatot Subroto, Jakarta, Jakarta, 10270 , Jakarta , ID
62-21-5703600

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Old hotel with maintained facilities
Good value for the price
Cons:
Equipment in rooms looks dated

Categories

Cleanliness
6.8
The hotel is quite old, and some equipment in the rooms looks quite dated.
Service
7.77
Standard service quality for this hotel tier.
Location
7.81
Standard quality for this hotel tier.
Room Quality
7.26
The rooms look quite old but are generally well-kept.
Amenities
7.79
Standard quality for this hotel tier.
Value for Money
8.24
For the prices, the services offered are good.
Food and Beverage
7.8
Standard quality for this hotel tier.
Overall Experience
7.36
Overall, a good experience for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:12

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our premium spa for the ultimate relaxation during your stay.

Recreational Delights
Enjoy 2 outdoor swimming pools, a health club, sauna, and more for your leisurely pursuits while staying at our hotel.

Culinary Delights
Savor Chinese cuisine at Nan Xiang or take advantage of 24-hour room service. Unwind at one of the 3 bars/lounges for a delightful beverage experience.

Pamper yourself at The Sultan Hotel & Residence Jakarta, centrally located in Jakarta for a memorable stay. Book now and experience luxury like never before.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7.8
Based on 102 reviews
Cleanliness: 6.8
Service: 7.77
Location: 7.81
Room Quality: 7.26
Amenities: 7.79
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 7.36
M
Miguel
8
Pros:

I lilke that the hotel even when it is quite old, still keeps most of things well, i would recommend to review more their equpment at the rooms as they look quite old, but in general for the prices it was good

2025-06-13 • via Nuitee
L
Louferinio
10
Pros:

Everything

2025-05-14 • via Nuitee
J
Jose
10
Pros:

Very good with Indonesian tradition.

2025-03-25 • via Nuitee
A
ALFREDO
10
Pros:

Very Indonesian

2025-03-22 • via Nuitee
R
Rajat
10
Pros:

Although the property is somewhat older, it offers clean, spacious rooms, an excellent breakfast, a variety of dining options, an on-site spa, an ATM, a gym, and a pool. You won't regret your decision to stay here!

2024-12-10 • via Nuitee
S
Shalini
10
Pros:

Great hotel and close to the convention center. Excellent decor and dining options

2024-10-01 • via Nuitee
J
Jeffrey
6
Pros:

The staff are friendly and helpful, excellent service.
But the hotel seems too old and aged.

2024-06-05 • via Nuitee
M
Martin
8
Pros:

Old but not round down. Very good hotel and location to access the JCC Convention Center via underground tunnel. Only 400 meters away. Very practical. Staff is very nice and accommodating.

2024-05-29 • via Nuitee
H
H
4
Pros:

Very Old Hotel...

2023-11-10 • via Nuitee
J
Jonguk
10
Pros:

Excellent location. You can reach any place from here

2023-06-10 • via Nuitee
W
William
8
Pros:

Really appreciated the late check out time

2023-05-30 • via Nuitee
J
Jonguk
10
Pros:

Staffs are kind

2023-03-17 • via Nuitee
J
Jonguk
10
Pros:

Staffs are very kind and generous

2023-03-06 • via Nuitee
J
Jonguk
10
Pros:

staffs are kind and generous. They are good

2023-03-04 • via Nuitee
J
Jonguk
8
Pros:

walkable

2023-02-28 • via Nuitee
W
WAI HUNG
8
Pros:

Huge room with good price, many facilities and good vibes

2023-01-15 • via Nuitee
V
Verified traveler
8
Pros:

Overall was ok except that the condition of the furnishing was run down . And the toilet shower the drainage cover was broken. Just concern for any pest or unwanted creatures that can crawl through the piping and entered through the broken hole drainage cover which made my sleep not peaceful.

2022-09-24 • via Nuitee
L
Lit Phen
6
Pros:

Walking distance to Jakarta Convention Centre

2022-09-12 • via Nuitee
A
ALI • partner
8
Pros:

Hotel is good location but the break fast was is not good.
Receptionists are so kinds.
All other things are ok .

2022-07-31 • via Nuitee
E
ed • self
10
Pros:

nice property but showing its age, could use a little update or facelift

2020-02-27 • via Nuitee