Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
6.96
Some issues noted with the cleanliness of the bathrooms in one of the suites.
Service
8.93
Consistently excellent service mentioned, particularly from Zubair and Safiya.
Location
8.47
Conveniently located next to the park and shopping areas.
Room Quality
7.92
The rooms are clean, large, and generally well maintained.
Amenities
7.95
Amenities are sufficient but could benefit from updates as noted by guests.
Value for Money
7.41
Perceived as expensive for the type of services provided.
Food and Beverage
8.46
Meals and snacks in the executive lounge are well-reviewed.
Overall Experience
7.93
Overall a very enjoyable stay despite a few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:34

Property Description

Stunning Views
Enjoy breathtaking 360° views of London from every guest room and the award-winning Galvin at Windows restaurant on the 28th floor.

Versatile Event Spaces
Host anything from intimate business meetings to grand weddings in our wide range of sophisticated and flexible event venues.

Convenient Location
Located in the heart of Mayfair, overlooking Hyde Park, our hotel provides easy access to London's top cultural attractions and shopping districts.

Book your stay at the London Hilton on Park Lane now to experience luxury, convenience, and unparalleled views in the vibrant city of London.

Important information:

Please note the lead guest must be 18 years and older.

The credit card that was used to make the booking must be shown on check-in to validate your reservation.

Please note that the property will only accept a third party payment authorization form up to 5 days prior to arrival.

Please note thta London Hilton on Park Lane is undergoing a phased renovation between February and July 2023 to elevate your experience. The hotel will remain open during this period and you can expect the same wonderful care and attention when you visit us. During this time, some services and areas will present temporary changes to normal operations, which will include the lobby and our all-day dining restaurant. Please note that breakfast will be served on our first floor with views overlooking Hyde Park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8
Based on 2199 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
M
Mosaad couple sa
8
Nice like wat I want but low service compared to price
Pros:

Location and accessibility

Cons:

No special treatment and service compared to several things like value of money or type of room

2026-07-04 via Nuitee
S
Saad couple us
10
2026-07-04 via Nuitee
J
Juan family_with_children es
6
Pros:

Desayuno fantástico.

Cons:

Vistas desde la habitación!

2026-07-04 via Nuitee
E
eagertraveller123 Business
10
Awesome
Pros:

Amazing awards ceremony venue . Great location, good vibes and yummy food

2026-07-03 via Tripadvisor
A
Abdulrahman couple ae
10
2026-07-03 via Nuitee
G
Go16649409969 Family Zurich
10
A wonderful stay and a heartwarming farewell!
Pros:

​"I was on holiday in London this May and stayed at the Hilton Park Lane. During my visits to the Executive Lounge, I was served by Alexandra several times. She was always incredibly warm, kind, and attentive, providing excellent service. The atmosphere in the lounge was wonderful, and it was always a true pleasure to be there. When I told her that it was my last day and that I was waiting for a taxi to the airport, we had a very lovely moment saying goodbye. As I was leaving, she even came after me to give me her card for a review. I have been very busy these past few weeks and am finally taking the time to write this. It was a wonderful stay both at the hotel and in London. If I return to London, I will definitely visit you again! Best regards from Zurich, Switzerland 🇨🇭 Marc 👋😃"

2026-07-02 via Tripadvisor
5
526rizvanb Business Singapore
10
Excellent service by Ishita at front desk , rooms well renovated and good views. Charming view of Hyde park.
Pros:

Very good service at front desk by Ishita

2026-07-02 via Tripadvisor
S
S4172TSsteveo Family Chicago's North Shore, Illinois
10
Great service
Pros:

Elijah at the front desk was very helpful and accommodating. He said he’s new but he was very professional and I wouldn’t have know that he was new if he didn’t tell me. There was a female employee next to him and I thought he was training her.

2026-07-02 via Tripadvisor
G
GeluP6 Business
10
Outstanding Service from Brandon
Pros:

A huge thank you to Brandon for the exceptional service yesterday.

From the moment he started serving us, he was friendly, professional, and genuinely welcoming. He went above and beyond to make sure we had everything we needed and made us feel comfortable throughout the evening.

Brandon's positive attitude, attention to detail, and genuine enthusiasm really stood out. It's clear that he takes great pride in what he does, and it made a real difference to our experience.

Outstanding customer service deserves to be recognised, and Brandon certainly deserves every bit of this five-star review.

Thank you again, Brandon—we hope to see you again in the future!

– Gelu Potirniche
London Training College

2026-07-02 via Tripadvisor
M
maliniv2021 Business
10
Brandon the peng ting
Pros:

Loved it very atmospheric

Had some mocktails made by Brandon. He was amazing a chill guy.

Overall rate the experience everyone should g0!!

2026-07-02 via Tripadvisor
4
491faisali Business
10
Enjoyed!!!
Pros:

Letitia has been an exceptional person!!! She is friendly and efficient.

2026-07-01 via Tripadvisor
L
lanalK6648IT Family
10
Check in experience
Pros:

Great location and very friendly and attentive staff. Thank you, Elijah, for your help!

2026-07-01 via Tripadvisor
5
517asrarm Family
10
A Dream Stay at Hilton Park Lane
Pros:

I had an amazing stay at the Hilton Park Lane. Everything was outstanding, but what truly made my experience unforgettable was the incredible hospitality of Magdalena , Abi and Sasha at the reception. They made my stay feel like a dream with their kindness, professionalism, and warm welcome. Their exceptional service made all the difference. I will definitely be coming back and highly recommend this hotel to anyone visiting London. Thank you for such a wonderful experience!

2026-06-30 via Tripadvisor
F
franzv437 Solo travel
10
Give it a go
Pros:

I went to park corner on the 29/06/2026 for a pot of earl gray tea and a roasted peach which was served by colson with a nice smile and the upper most attentivness which was very sadisfying to me.
Service, athmosphere, and food was outstanding,definatly going back again.
Highly recomandable !!!

2026-06-30 via Tripadvisor
S
Seaside64024276184 Business
8
Top notch hotel and extremely kind and caring hotel staff
Pros:

The staff in the Hilton on Park Lane is incredibly kind, caring and lovely, I am really touched. Eric was taking care of us on the 1st floor and he made sure he went above and beyond for me and my friend and his 3 little boys. Eric is a true gentleman with golden heart 💛. Honestly, this kind of kindness is rare nowadays even in 5 star hotels. The concierge people are so sweet and helpful too. The food was super delicious and beautifully presented. I highly recommend this wonderful hotel.

2026-06-29 via Tripadvisor
I
im194 Business
10
Business stay
Pros:

I was at the london hilton at Park Lane for a business event. Initial check was very slow due to problem with room. But this wqs turned around by an upgrade to a very nice suite. I was very grateful to the staff member Abi for his help.

2026-06-29 via Tripadvisor
M
Mehmet family_with_children tr
8
2026-06-29 via Nuitee
R
Rami solo_traveller ae
5
Pros:

Location and the room views! TV had world cup broadcasting channels!

Cons:

Property is dated, rooms are dusty, the AC grills are dusty, beds and pillows uncomfortable! Elevator stopping at too many floors without anyone getting in which delay you

2026-06-29 via Nuitee
U
U672RTerikat Business
10
Great service from Mariyam
Pros:

Mariyam is so lovely and helpful! Great experience overall

2026-06-28 via Tripadvisor
A
amraB2088EQ Business
10
Review
Pros:

Maryam was amazing she was very helpful

2026-06-28 via Tripadvisor