Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
6.96
Some issues noted with the cleanliness of the bathrooms in one of the suites.
Service
8.93
Consistently excellent service mentioned, particularly from Zubair and Safiya.
Location
8.47
Conveniently located next to the park and shopping areas.
Room Quality
7.92
The rooms are clean, large, and generally well maintained.
Amenities
7.95
Amenities are sufficient but could benefit from updates as noted by guests.
Value for Money
7.41
Perceived as expensive for the type of services provided.
Food and Beverage
8.46
Meals and snacks in the executive lounge are well-reviewed.
Overall Experience
7.93
Overall a very enjoyable stay despite a few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:34

Property Description

Stunning Views
Enjoy breathtaking 360° views of London from every guest room and the award-winning Galvin at Windows restaurant on the 28th floor.

Versatile Event Spaces
Host anything from intimate business meetings to grand weddings in our wide range of sophisticated and flexible event venues.

Convenient Location
Located in the heart of Mayfair, overlooking Hyde Park, our hotel provides easy access to London's top cultural attractions and shopping districts.

Book your stay at the London Hilton on Park Lane now to experience luxury, convenience, and unparalleled views in the vibrant city of London.

Important information:

Please note the lead guest must be 18 years and older.

The credit card that was used to make the booking must be shown on check-in to validate your reservation.

Please note that the property will only accept a third party payment authorization form up to 5 days prior to arrival.

Please note thta London Hilton on Park Lane is undergoing a phased renovation between February and July 2023 to elevate your experience. The hotel will remain open during this period and you can expect the same wonderful care and attention when you visit us. During this time, some services and areas will present temporary changes to normal operations, which will include the lobby and our all-day dining restaurant. Please note that breakfast will be served on our first floor with views overlooking Hyde Park.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8
Based on 1978 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 7.93
T
TartanWanderer Business Scotland
8
Corporate night out
Pros:

As you would expect this is a very good venue. Cavernous inside and well run to separate residents from corporate event attendees.

For mass catering the food was very nice. The staff were excellent.

2026-03-14 via Tripadvisor
T
Tanfamlondon Couples
10
Very special anniversary stay
Pros:

We recently stayed at the Hilton Park Lane to celebrate our 20th wedding anniversary and had a truly wonderful experience.

Even before we arrived, the service stood out. Stan from the Executive Lounge contacted us ahead of our stay with excellent communication, which made us feel very welcome and well looked after. Check in was smooth and the hotel very kindly provided us with a generous upgrade to mark our special occasion. There was a card from James (general manager) and delicious cake with ‘happy anniversary’ which was a lovely touch.

The location is fantastic right in the heart of London and within easy walking distance of many major attractions. The property itself is very clean and well maintained throughout.

The Executive Lounge is classy and comfortable, with a great selection of drinks and food options available. Breakfast was extensive and delicious, and the service from Hanna was absolutely amazing, friendly, attentive, and professional.

Overall, it was a memorable stay and a perfect way to celebrate our anniversary. We will definitely be returning again.

2026-03-14 via Tripadvisor
D
danhE2555KP Family
10
First class customer service
Pros:

For starters, the staff deserve a mention and they should get 10 stars. They have been absolutely fantastic. We originally picked this hotel for the location, close to bus and tube acces and Hyde Park, but when we go back we will be returning because of how we were treated. The customer service at this hotel was first class!

The restaurant staff members, were so attentive and they looked after us so well.
We brought our boy along and they bent over backwards for us. Bringing porridge for his breakfast, even though it wasn't on the menu.

Cleaning up our child's cutlery and plates they we brought with us...that's was unbelievable. They talked with him and us and we never felt more taken care of.

The venue was was amazing, a bit dated on the outside, but the inside was great and it was kept to a high level of cleanliness. The foyer, lifts, rooms and the Executive Lounge was lovely.

The Executive Lounge had a great big window looking towards Hyde Park. It was extremely spacious and very up to date. Loved the decor and coffee making facilities. The staff here were also fantastic.

Big thank you to all of the staff we interacted with.

Cynthia, Najat, Monica, Fardowsa, Emi and Abdel.
I am certain there are more but I didn't catch their names.

2026-03-14 via Tripadvisor
S
SZLACHTA couple us
10
Amazing stay with the most hospitable staff.
Pros:

Location is amazing. It is walkable to everything. The room had amazing views of the city. My ultimate favorite part was the gentleman who checked us in. He was friendly and accommodating to our needs. The whole staff was very hospitable.

Cons:

Nothing. My stay was great.

2026-03-14 via Nuitee
O
OnAir10373661128 Couples
10
Amazing stay
Pros:

We visited the hotel for our anniversary and had a lovely time. Thank you to all the staff who made us feel welcomed and made sure we had a special day - especially to Elijah from the reception, Tiger and Carlos from the bar (delicious drinks!) and the duty manager Ryhad. We truly had the best time!

2026-03-13 via Tripadvisor
E
esurg2026 Business
10
Always a great Experience to stay with you guys.
Pros:

Wonderful reception by Simanit and great assistance. Thank you

2026-03-13 via Tripadvisor
L
lucylC9163JB Business
10
Special night at Spotlight Awards
Pros:

HILTON HOTEL PARK LANE LONDON

2026-03-13 via Tripadvisor
K
Kevin couple gb
8
Very nice
2026-03-13 via Nuitee
A
Alaa solo_traveller ae
9
Pros:

قريب من كل شي وقريب من الكولني

Cons:

السعر مبالغ في

2026-03-12 via Nuitee
A
Alaa solo_traveller ae
9
Pros:

قريب من كل شي وخصوصوا الكولني 😂

2026-03-12 via Nuitee
S
Stefan couple gb
9
Fantastic Hotel … would recommend!
Pros:

A great Hotel
Great staff .. very friendly
Comfortable room with a brilliant view of London

Cons:

The shower in the bath was a bit awkward
But not really a problem

The Bund bar was a bit seedy and smoky .. the owner was a sleaze..
But just to say this is independently run and not by Hilton

2026-03-12 via Nuitee
A
anita couple ng
9
2026-03-12 via Nuitee
N
Noel solo_traveller it
10
My stay was tranquil and relaxing. I enjoyed the view from the 19th floor window.
Pros:

Cleanliness

Cons:

Nothing.

2026-03-12 via Nuitee
F
freddied96 Couples Southold, North Fork, Long Island, New York
10
Excellent Hotel for London Stay
Pros:

The hotel is in a good area with close access to subway and busses, although the train station is a bit of a walk. Be aware that for some reason Google Maps will send you to a subway /underground station that is far. The nearest is Green Park station yet MAPS never sends you there. And you can access any location from there. Hard Rock Cafe is 2 minutes walk and Hyde Park is across the way, although Hyde Park is huge. Hotel breakfast Cafe is best I have seen yet. Although not as many offerings as other hotels we've visited but it is enough and great quality. Staff here is awesome. The bar on the ground floor and is inviting and has very good whiskey, beer, and wine menu. The breakfast Cafe doubles as a restaurant and their menu is nice and you will find something you like. This Cafe also has a very cool Disney Princess tea time activity for children that looks inviting. Concierge was excellent and attentive. Finally I am not a fan of the tub shower combinations. Been coming to London for over 25 years and still can't get used to it. I have to believe that people have had bad falls from this setup. Definitely would stay here again.

2026-03-11 via Tripadvisor
7
74jodiet Business
10
Welcoming!
Pros:

Magdalena and Rebekah were hugely welcoming and supportive whilst checking in - ensuring I had all I needed for my stay.

Room immaculate and vibes friendly!

2026-03-11 via Tripadvisor
J
Johnson couple ng
8
it was awesome
Pros:

I loved the Complete British Breakfast

Cons:

Not much of Continental dishes

2026-03-11 via Nuitee
8
861levinaa Friends getaway
10
EXPERIENCE AT WOMEN OF VALOR
Pros:

We had a woman of Valour function. The service was excellent. From the gentleman at the front of the hotel. The staff in the hotel, bar, restaurant and those handling coats and bags.
The food service was prompt.
Excellent service all round. Nothing was difficult for the staff. They went out of their way to provide an excellent service.

2026-03-09 via Tripadvisor
S
Sarah family_with_children gb
9
Pros:

Breakfast was delicious with a good variety. Hotel very clean. Good location close to transport options and in nice neighbourhood

2026-03-08 via Nuitee
G
Gemma couple gb
10
2026-03-08 via Nuitee
P
Paulo extended_group br
7
2026-03-08 via Nuitee