Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (reception/restaurant/Antonio)
Excellent location near Milan Centrale/train/subway
Excellent breakfast / wide spread
Comfortable, spacious and quiet rooms
Pet-friendly service (beds, bowls, welcoming)
Cons:
Cleanliness concerns including reported insect bites
Bathroom maintenance issues (broken taps, shower handle, flushing problems)
Missing small amenities (vanity items) and no water station
Some guests reported slow luggage/service and occasional poor service
Elevator partially out of service; perceived high room price

Categories

Cleanliness
7.2
Mixed signals: many guests explicitly praised clean rooms, but there are serious cleanliness concerns (reports of bug bites and calls to improve cleanliness). Score lowered to reflect these issues.
Service
9.3
Strongly positive overall: reception and restaurant staff repeatedly described as exceptionally pleasant, helpful and friendly (several mentions by name, pet-friendly treatment, easy check-in/upgrade). A few isolated service lapses (slow luggage, one poor interaction) noted but outweighed by positive reports.
Location
9.2
Consistently praised as superb/very central and close to Milan Centrale/train/subway – frequent positive mentions justify a high score.
Room Quality
8
Generally comfortable, spacious and quiet rooms with free upgrades noted; tempered by multiple maintenance issues in bathrooms (broken taps, shower handle, flushing problems) reported by guests.
Amenities
7.4
Mixed: gym described as adequate and restaurant convenient, but guests noted missing small amenities (vanity items), no water station, and an elevator partially out of service. Pet amenities were a positive.
Value for Money
7
Some guests felt the room price was high despite good qualities; sporadic praise for the overall property but explicit comment about high room rate lowers this score.
Food and Beverage
9
Frequently praised: breakfast called excellent with a wide spread and restaurant service described as excellent and congenial.
Overall Experience
9.3
Majority of reviews describe an enjoyable or memorable stay with helpful, friendly staff and good location; a few serious negatives (cleanliness/maintenance incidents) are noted but the general sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation
Experience elegance and comfort at Hilton Milan, just steps away from Milan Centrale Train and Metro Station. Each spacious room is modernly designed and equipped with an LCD TV and air conditioning, ensuring a relaxing stay.

Top-Notch Amenities
Stay fit during your travels at our well-equipped gym, then unwind with a drink at the stylish on-site bar. Indulge in authentic Milanese cuisine at restaurant CotoliAMO, offering a true taste of Italy right at your doorstep.

Convenient Location
Explore the vibrant Porta Nuova area with a leisurely 15-minute walk or easily access the Rho Fiera Milano Exhibition Centre with a short train ride. With shuttle services to major airports available at the train station, your travels are made hassle-free.

Book your stay at Hilton Milan now for a truly unforgettable experience!

Important information:

When traveling with pets, please note that an extra charge of 40 EUR per pet, per stay applies.

From November 24th, Hilton Milan will be involved in an exciting development project to upgrade its hotel facilities and renovate all bedrooms to offer a more comfortable and modern experience in the future.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

8.3
Based on 1848 reviews
Cleanliness: 7.2
Service: 9.3
Location: 9.2
Room Quality: 8
Amenities: 7.4
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9.3
M
Mantoni • couple • be
9
2026-11-07 • via Nuitee
N
Natalia • family_with_children • ru
9
Pros:

Прежде всего понравилось расположение отеля,рядом ж/д вокзал,метро,супермаркет,в пешей доступности много кафешек.В отеле хорошие номера ,выполнены в современном стиле,есть все необходимое( зубные щетки приносят по просьбе),на первом этаже хороший ресторан.Завтраки неплохие,шведский стол,можно заказать горячие блюда.

Cons:

Не понравилась сантехника в номере,она была неисправна.

2026-11-07 • via Nuitee
G
Gabriel • couple • ch
10
2026-11-05 • via Nuitee
D
Diego Di • couple • br
6
2026-11-05 • via Nuitee
A
Anthony • solo_traveller • au
10
very comfortable and room was clean.
2026-11-05 • via Nuitee
M
Moran • couple • gt
8
2026-11-04 • via Nuitee
A
Araceli • solo_traveller • ar
5
Decepcionada de un Hilton, dista mucho de otros Hilton de la cadena
Pros:

El desayuno

Cons:

Atención al cliente dependiendo quien atendiera los reclamos. Reclame dos veces por el freezer y por el aire acondicionado, vinieron y dijeron que funcionaba. Al final al 3er reclamo lo reemplazaron

2026-11-04 • via Nuitee
K
Kavitha • family_with_children • se
7
Cons:

The late late check in .. at 4 pm and early check out at 11:00.

2026-11-03 • via Nuitee
L
Lavelle • solo_traveller • us
9
Pros:

Location was very convenient to train station. Room was very comfortable and clean. Staff was very helpful .

Cons:

Rain shower misfire and housekeeping didn't leave milk packet one night.

2026-11-03 • via Nuitee
J
Jefferson • couple • us
10
Excellent, clean, practical, beautiful, pleasant.
Pros:

Everything is great, the location, the staff, the restaurant, the food, the drinks, and the location. Chiara from the front desk, very attentive, professional, and friendly. Lorenzo at the restaurant has a great personality, is professional, and is attentive. I love this place.

2026-11-03 • via Nuitee
M
Masako • couple • jp
8
Pros:

朝食がとても美味しかったです。また、１階のレストランで夕食も食べましたが、とても美味しく、楽しい時間を過ごすことができました。スタッフの方も、皆さん明るく楽しそうに仕事されていたのが印象的です！

Cons:

今年リニューアルしたという情報があったのですが、そのような感じはなかったのが残念です。

2026-11-02 • via Nuitee
M
Marcia • family_with_children • br
10
Pros:

The best hotel experience! Everything was absolutely wonderful.

2026-11-01 • via Nuitee
A
arevey • solo_traveller • ch
10
2026-11-01 • via Nuitee
D
daniel • couple • it
8
Pros:

Colazione ottima, bel bar nella hall, personale gentile e presente, posizione perfetta vicino centrale

Cons:

Impianto acqua calda sanitaria poca pressione. Doccia non da livello dell’hotel. Comunque buona

2026-11-01 • via Nuitee
L
Luis • couple • br
10
2026-11-01 • via Nuitee
G
Guido • couple • it
10
2026-11-01 • via Nuitee
L
Liporace • couple • ar
9
Pros:

Muy buena atención y los detalles de categoria

2026-10-31 • via Nuitee
A
Amruta • family_with_children • gb
10
It was good stay breakfast excellent. Staff nice and friendly
Pros:

Very good location

Cons:

They didn’t provide vanity like earbud toothbrush cotton pads

2026-10-30 • via Nuitee
D
Dr. Vivian • couple • il
10
2026-10-30 • via Nuitee
M
Matic • solo_traveller • si
10
2026-10-30 • via Nuitee