Hilton Quebec

Hotels
Hilton Hotels & Resorts
8.6 (3571 reviews)
1100 Rene Levesque East , Quebec City , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.88
Mentioned cleanliness issues in reviews with dirty windows and poor room maintenance.
Service
8.65
Mixed sentiments about service professionalism and organization during check-in.
Location
9.39
Consistently praised for its excellent location near Old Quebec.
Room Quality
7.84
Some positive aspects but overall negative sentiment due to room maintenance issues.
Amenities
8.87
Good amenities but an inconsistency in the provision of basic items during stay.
Value for Money
8.33
Value perception is affected by pricing and amenities provided.
Food and Beverage
8.88
Limited information; implied standard quality for this hotel tier.
Overall Experience
8.95
Generally positive experiences, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:10

Property Description

Heavenly Retreat in the Heart of Old Quebec

Luxurious Accommodations: Hilton Quebec offers elegantly furnished rooms with modern amenities like flat-screen TVs, MP3 docking stations, and coffee makers. Enjoy stunning views of the St. Lawrence River and the Laurentian Mountains from your room.

Exciting Facilities: Take a refreshing dip in the heated outdoor pool or stay active at the well-equipped gym. The hotel also provides a business center for your work needs.

Culinary Delights: Indulge in delicious international cuisine and themed buffets at the Allegro Restaurant and Bar. Unwind with a drink in hand after a day of sightseeing.

Experience the charm of Old Quebec with us at Hilton Quebec. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for CAD 15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3571 reviews
Cleanliness: 7.88
Service: 8.65
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.95
P
Peter solo_traveller nl
7
Duur en gedateerd kwa interieur
Pros:

Dicht bij de locatie van mijn meeting

Cons:

Duur ontbijt niet inbegrepen bij de hoge prijs van het hotel. Geen buro om aan te werken. Geen lekkere stoel om in te zitten. Twee keer een bed voor één persoon

2026-05-09 via Nuitee
K
Karen couple ca
9
Very close to old Quebec City gates so easy access
Pros:

Location, comfy beds, the view, parking

Cons:

N/A

2026-05-06 via Nuitee
L
Lilit solo_traveller am
10
Pros:

The view to old town and canal was amazing!

2026-05-06 via Nuitee
L
Lucie couple ca
10
2026-05-06 via Nuitee
D
Dave solo_traveller ca
9
2026-05-04 via Nuitee
Y
Yvonne couple us
10
Wonderful friendly and helpful staff. The best I’ve ever encountered in my travels. Highly recommend.
Pros:

Beautiful hotel a short walk to old fort and walled city.

2026-05-04 via Nuitee
N
Nathalie couple ca
10
2026-04-30 via Nuitee
J
Julie couple ca
10
The staff were amazing - very welcoming!!
Pros:

It was within walking distance to attractions and restaurants.

2026-04-30 via Nuitee
B
Bradley couple us
10
Wonderful stay
Pros:

Location and view

Cons:

Have a beautiful pool, but it closes at seven very disappointed

2026-04-27 via Nuitee
H
Hosseinkhani Kargar couple ca
10
Great stay overall with excellent location, cleanliness, and a beautiful room view
Pros:

Everything was excellent, the location was great, the room was very clean, and the view was very nice.

Cons:

Parking pricing was unclear and misleading. At check-in, the receptionist told us we could pay on the spot and charged us $25 per day. However, when we were leaving, we noticed the posted parking rate was $17 per day. By then, we had already paid the higher amount.

2026-04-27 via Nuitee
D
Doris solo_traveller ca
9
On se promet d’y retourner l’an prochain dans même période.
Pros:

Très satisfaite.

Cons:

Tout aime

2026-04-27 via Nuitee
G
Greg couple ca
10
2026-04-27 via Nuitee
L
LUCIE couple ca
8
une expérience a recommencé
Pros:

Tres impressionné de la vue sur la ville de Québec

2026-04-24 via Nuitee
M
Margo family_with_children ca
10
2026-04-23 via Nuitee
N
Nicolas couple ch
10
2026-04-20 via Nuitee
K
Kuzmenko solo_traveller ca
10
2026-04-20 via Nuitee
E
Eduardo family_with_children ec
10
Great!
Pros:

Very clean premises. Front desk, restaurant and bar personnel was very kind, informative, helpful.

Cons:

There were no bath-floor towels. Also, I think there were no air extractor in the bathroom.
Some concierge personnel didn't give me much information, I think they were distracted on other stuffs.

2026-04-19 via Nuitee
D
Dominique couple ca
8
2026-04-19 via Nuitee
A
Alexandre family_with_children fr
9
Pros:

Emplacement, la vue sur le parlement

Cons:

Piscine et salle de sport pas digne de Hilton

2026-04-18 via Nuitee
A
André-Charles solo_traveller ca
9
2026-04-18 via Nuitee