Embassy Suites by Hilton Baltimore at BWI Airport

Hotels
Embassy Suites Hotels
8.2 (1733 reviews)
1300 Concourse Drive , Linthicum Heights , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean Rooms
Hardworking Staff
Decent Breakfast
Cons:
Parking Issues
Noisy Hallway
Slow Service at Breakfast

Categories

Cleanliness
8.03
Cleanliness was noted positively, but some issues with the facilities suggest room for improvement.
Service
8.5
Staff worked hard to accommodate guests, particularly during the busy New Year's Eve period.
Location
8.54
Location was convenient but parking presented challenges, requiring more lighting.
Room Quality
7.99
Rooms were standard but had some issues such as noise from the hallway.
Amenities
8.02
Amenities were decent, but some areas like parking and washcloth availability could be improved.
Value for Money
7.98
Overall value is reasonable for the services offered, but minor issues noted.
Food and Beverage
8.53
Food quality was acceptable, but service at the breakfast omelet station struggled to keep up.
Overall Experience
8
A generally pleasant stay but marred by some significant inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:33

Property Description

Luxurious Suites with Free Amenities
This Embassy Suites by Hilton Baltimore at BWI Airport hotel offers spacious suites with separate living rooms and bedrooms, along with convenient amenities like a refrigerator, microwave, and flat-screen TV.

On-Site Recreation and Business Facilities
Guests can enjoy the indoor pool, fitness centre, and business centre during their stay. Whether for leisure or work, the hotel provides facilities to cater to all needs.

Convenient Services and Transportation
With a free airport transfer service, cooked-to-order breakfast, and nightly manager's reception, guests are treated to a comfortable and indulgent experience. Additionally, the free shuttle service to the AmTrak train station and Marc light rail system provides easy access to explore downtown Baltimore.

Book now for a delightful stay at Embassy Suites by Hilton Baltimore at BWI Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1733 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8
E
evangelynm2026 Family
10
Tia was amazing
Pros:

Tia was very helpful and accommodated

2026-07-18 via Tripadvisor
K
Kevin solo_traveller us
8
Pros:

Nice size rooms , complimentary cocktails,

Cons:

Breakfast was good but had to wait for quite awhile because had only 1 chef

2026-07-18 via Nuitee
T
Tamika couple us
8
2026-07-18 via Nuitee
5
552estellei Family
10
Friendly Staff
Pros:

Hotel staff was friendly. One staff member Tia was excellent. She was very friendly and helpful

2026-07-17 via Tripadvisor
G
Global688207 Family Freeport, Long Island, New York
10
Excellent
Pros:

Tia delivered excellent customer service to our family during our stay at the Hilton bwi. She was very tentative to the elderly.

2026-07-17 via Tripadvisor
J
janapK6665EU Family New York
10
Tia is the best!
Pros:

Tia has been amazing to our family during breakfast. She’s been so accommodating and patient with us. The breakfast line always gets quite busy but Tia made sure we had everything that we needed and was so respectful and attentive. Thank you!

2026-07-17 via Tripadvisor
3
316gabbyp Family
10
Lovely hotel and staff
Pros:

The hotel was clean and staff was very friendly, especially Tia. Tia provided excellent service in the morning during breakfast. She was friendly and helpful.

2026-07-17 via Tripadvisor
C
claudettel429 Family
10
Tia
Pros:

Tia is a very Excellent Worker she work very hard

2026-07-17 via Tripadvisor
N
nicolewG5724PZ Family
10
Great service! Tia was great!
Pros:

Service was exceptional! Tia took care of us and made sure our breakfast was good!

2026-07-17 via Tripadvisor
T
Travel569385 Family
6
Family Reunion
Pros:

Tia was great during breakfast today. She was very polite and hospitable.

The bed wasn’t the best.

2026-07-17 via Tripadvisor
T
Treasure couple us
8
I enjoyed the stay and would consider staying again the next time my family returns to Baltimore.
Pros:

The free breakfast was delicious - especially the omelette station! The pool area was also nice and spacious. We thoroughly enjoyed the fitness center.

Cons:

The pool area was too hot! The fitness center only had 2 yoga mats. Still not terrible though!

2026-07-16 via Nuitee
K
Kelly couple us
10
2026-07-16 via Nuitee
P
Pioneer434722 Family
10
Homelike away from home!
Pros:

Tia was absolutely wonderful! She was attentive, accommodating, and very pleasant.

2026-07-15 via Tripadvisor
J
jeronf2017 Business
10
Tia
Pros:

Tia was amazing both mornings. Very Friendly and makes an Amazing Omelet.

2026-07-15 via Tripadvisor
W
Wadhwa couple us
3
Dont stay at a hotel near the airport
Pros:

Breakfast

Cons:

Overall cleanliness
It was so dirty
Carpet should be removed.
The room doesnt look like picture at all.

2026-07-15 via Nuitee
I
I9021JFcalebg Family
10
Amazing service
Pros:

The experience was amazing the best part was the breakfast I came down late and still was able to get an amazing omelet I would highly recommend coming here if you want to stay close to the airport

2026-07-14 via Tripadvisor
H
H7260IIerich Business
10
Good omelet great service.
Pros:

Tia in the morning provided a very cheerful attitude with a great smile. Along with the delicious made to order omelets she made me every morning she provided joyful conversation. It always good to see someone enjoying their work. Thank you Tia!

2026-07-13 via Tripadvisor
S
Shahzad couple us
1
Cons:

Had to pay Extra charges for Parking the vehicle

2026-07-13 via Nuitee
A
Armani family_with_children us
8
2026-07-13 via Nuitee
T
Trek310023 Business
10
Tia (a Light) and a pleasure to be around
Pros:

Hello,
I have been to this hotel on multiple occasions and the brightest star. Here is a young baby working on the restaurant Tia she treats everyone with a smileis very helpful expeditious in her service and exempt her ethic to making things go smooth. In fact she’s one of the most helpful employees at business. I think you can travel the world and then in every major hotel and every major city touring with artist like Queen Latifah and Justin Timberlake. I hope
This establishment recognizes the gift they have in such a bright light.
Thank you,
Dontae Winslow

2026-07-11 via Tripadvisor