Embassy Suites by Hilton Baltimore at BWI Airport

Hotels
•
Embassy Suites Hotels
8.2 (1673 reviews)
1300 Concourse Drive , Linthicum Heights , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean Rooms
Hardworking Staff
Decent Breakfast
Cons:
Parking Issues
Noisy Hallway
Slow Service at Breakfast

Categories

Cleanliness
8.03
Cleanliness was noted positively, but some issues with the facilities suggest room for improvement.
Service
8.5
Staff worked hard to accommodate guests, particularly during the busy New Year's Eve period.
Location
8.54
Location was convenient but parking presented challenges, requiring more lighting.
Room Quality
7.99
Rooms were standard but had some issues such as noise from the hallway.
Amenities
8.02
Amenities were decent, but some areas like parking and washcloth availability could be improved.
Value for Money
7.98
Overall value is reasonable for the services offered, but minor issues noted.
Food and Beverage
8.53
Food quality was acceptable, but service at the breakfast omelet station struggled to keep up.
Overall Experience
8
A generally pleasant stay but marred by some significant inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:33

Property Description

Luxurious Suites with Free Amenities
This Embassy Suites by Hilton Baltimore at BWI Airport hotel offers spacious suites with separate living rooms and bedrooms, along with convenient amenities like a refrigerator, microwave, and flat-screen TV.

On-Site Recreation and Business Facilities
Guests can enjoy the indoor pool, fitness centre, and business centre during their stay. Whether for leisure or work, the hotel provides facilities to cater to all needs.

Convenient Services and Transportation
With a free airport transfer service, cooked-to-order breakfast, and nightly manager's reception, guests are treated to a comfortable and indulgent experience. Additionally, the free shuttle service to the AmTrak train station and Marc light rail system provides easy access to explore downtown Baltimore.

Book now for a delightful stay at Embassy Suites by Hilton Baltimore at BWI Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1673 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 8
C
Corrado • couple • it
7
2026-06-06 • via Nuitee
S
Shayla and Davontae • couple • us
1
2026-06-06 • via Nuitee
N
Niccole • solo_traveller • us
8
Nice for the price
Pros:

It was very quiet.

Cons:

I found a bug in my bathroom.

2026-06-06 • via Nuitee
K
Krot • couple • us
8
2026-06-03 • via Nuitee
L
LaKita • couple • us
10
2026-06-02 • via Nuitee
L
LaKita • family_with_children • us
10
2026-06-02 • via Nuitee
S
Sean • couple • us
4
Stressful
Pros:

Honestly, there was too much wrong going on for me to say anything that I liked about the property. If I HAD to say anything. It was close to my visiting location.

Cons:

Where do I start…. Upon arrival, everything seemed as it should. Prompt greeting. Quick check in. After that, it all went downhill. My first room was not clean. Specifically the bathroom. There was pubic hair on the toilet. There was urine on the back of the toilet. Then proceeded to find more hair on the bathroom sink. I immediately contacted the front desk for another room. As I brought photos down to the front desk. Again they promptly switched me. Once I got into the next room, I unpacked after I inspected. Everything seemed to be ok until later on that evening and into the morning. The light beside the pullout couch on the nightstand, was on the same breaker as the light that is in the hallway between the bathroom and the bedroom. I could not turn on the lamp without turning on the hallway light. Very inconvenient. My eyes are sensitive and I did not need all of those lights on. Ended up spending no time in the “living room because of the issue. On top of that , my daughter was staying with me. The next morning I woke up to use the restroom and wondered why my daughter didn’t flush the toilet. She’s 12 years old. No excuse right? Well, it was her fault. The toilet would not flush. Being that I was fresh out of my sleep. This took me over the top. I contacted the front desk and let them know of the issue. They tried to resolve it over the phone and I declined. I told them I would talk to them when I got my bearings about me. Mind you they offered me 10,000 reward points. After careful consideration, with all of my discrepancies that was not nearly enough to compensate for the troubles. After speaking with multiple individuals through the texting sessions I was then told that they would give me 20,000 points to compensate and a dinner voucher. As I did not want to drag this out I complied. The voucher was for 60 dollars. I ended up ordering the ribeye steak and a dessert. The steak was probably the worst steak I had EVER had.

2026-06-02 • via Nuitee
S
S6791ANstephanieh • Family
10
Omelette Queen
Pros:

Our family enjoyed our stay. The room was very comfortable and spacious. Tia was killing it on the omelette bar. She remembered everyone’s order and offered friendly and quick service, even when the line was long.

2026-06-01 • via Tripadvisor
G
gregorysZ6535BW • Family
10
Tia
Pros:

Tia is Amazing!

She knows everybody's order & is very friendly. Very friendly!

2026-06-01 • via Tripadvisor
L
LaTarsha • family_with_children • us
8
It was nice no complaints besides the parking issue
Pros:

Clean was the number one for me

Cons:

On the website it stated free parking but you definitely have to pay to park per day

2026-06-01 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-06-01 • via Nuitee
S
Shane • couple • us
9
2026-06-01 • via Nuitee
A
andrewX934WV • Family
10
Tia
Pros:

Excellent customers services,very friendly , extremely helpful and friendly

2026-05-28 • via Tripadvisor
R
Roberto • couple • us
6
2026-05-26 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-05-26 • via Nuitee
B
BrandonFrench • Solo travel
10
Excellent service Tia made a huge impact during my stay
Pros:

Excellent service Tia made a huge impact 5/5

2026-05-25 • via Tripadvisor
K
Krishna • solo_traveller • us
9
2026-05-25 • via Nuitee
J
Jeff • couple • us
5
Will not be staying here again
Pros:

We have stayed many times before and it is convenient

Cons:

You now have to pay for parking and the dozen or so times we parked prior we did not

2026-05-25 • via Nuitee
L
lacoya • family_with_children • us
8
2026-05-25 • via Nuitee
D
David • extended_group • us
1
2026-05-25 • via Nuitee