DoubleTree by Hilton Lisle Naperville

Hotels
•
Doubletree by Hilton
8 (591 reviews)
3003 Corporate West Drive , Lisle , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Property
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
6.89
The cleanliness of the room was poor, experienced bug bites.
Service
8.36
Staff was very accommodating.
Location
8.4
Room amenities, pool and Jacuzzi, closer to restaurants.
Room Quality
7.85
Overall it fit our needs for the night, though bathroom was a little tight.
Amenities
8.38
Nice breakfast spread and fitness center available.
Value for Money
7.84
Good quality for the price paid.
Food and Beverage
8.39
The breakfast was fantastic, though private key access was not worth the upcharge.
Overall Experience
7.86
Comfortable and met our expectations, we might return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:41

Property Description

Convenient Location and Nearby Attractions
Situated in the heart of the I-88 corporate corridor, our Lisle hotel offers easy access to local attractions and major corporate offices. Explore historic Naperville, Morton Arboretum, DuPage Children's Museum, and Chicago Premium Outlet Mall - all just minutes away.

Comfortable Accommodations and Amenities
Start your stay with a warm DoubleTree welcome cookie and enjoy modern amenities such as a fitness center, indoor pool with hot tub, and a 24-hour lobby market for your convenience. Unwind in our Thirty O Three Restaurant and Bar, serving delicious meals daily.

Complimentary Shuttle and Exceptional Service
Take advantage of our complimentary shuttle service to the Metra train station for seamless transportation. Experience top-notch service and attention to detail throughout your stay with us.

Book your stay now and experience the perfect blend of comfort and convenience at our Lisle hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 591 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
D
Deanna • extended_group • us
10
Pros:

The charm it still had of older hotels, brass and dark oak. But they are remodeling. The breakfast had waiter service but was a buffet. Excellent service and food! Everyone was so friendly and professional!

2026-03-27 • via Nuitee
Y
YB • couple • us
10
2026-03-19 • via Nuitee
R
Rick • solo_traveller • us
10
Overall, it was an excellent quality and stay. Comfortable, convenient, secure.
Pros:

Even though there was construction, it was thoroughly marked in clean.

Cons:

Breakfast didn’t start till 630 but I had to leave by six.

2026-03-17 • via Nuitee
J
Juan • family_with_children • us
2
2026-03-05 • via Nuitee
J
Jeffrey • extended_group • us
8
2026-01-31 • via Nuitee
M
Michael • couple • us
9
Pros:

I have stayed here a few times and no issues ever

2026-01-26 • via Nuitee
A
Ali • family_with_children • us
1
Had to change my day of check-in. I did it over the phone with one of there representatives.
Pros:

N/A

Cons:

They overbooked! Didn't have a room for me.

2026-01-20 • via Nuitee
G
GHEZAAL • family_with_children • us
10
2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
10
Very good
Pros:

Did not have.

Cons:

Breakfast should have been included with room

2026-01-19 • via Nuitee
S
Susan • couple • us
7
2026-01-19 • via Nuitee
B
Betty • family_with_children • us
7
Pros:

It was ok. Same as any other place I’ve stayed.

Cons:

No refrigerator or microwave for room. No trash bag for bathroom.

2026-01-19 • via Nuitee
M
Michael • couple • us
7
Pros:

Location, room, restaurants.

Cons:

Construction on the 2nd floor level was going on when we arrived.

2026-01-17 • via Nuitee
N
Noe • couple • us
8
Cons:

our room heater was not working properly and to noisy

2026-01-15 • via Nuitee
A
andrea • extended_group • us
2
Very disappointed
Pros:

Location was good for we wanted to visit

Cons:

No fridgei in room, room and hallways very cold went to pool people playing music on a speaker they were drinking beer they stayed in hot tub for 2hrs so we werent able to get in

2026-01-06 • via Nuitee
S
Skoff • solo_traveller • us
10
Pros:

Great Property, Great Experience!

Cons:

All good

2025-12-25 • via Nuitee
H
heidimcglown7 • Couples
2
Broken out window, unsafe, freezing temps, no blankets, broken phone, unfriendly staff. Not up to Hilton standards!
Pros:

They literally put us in a room next to a huge completely broken our window only covered partially with a piece of plywood on a night with temps in the negative. Our room was SO cold I shivered all night. Only was sheets and a thin sheet like cover on the bed. Tried calling front desk but phone in room broken. No friendly greeting or cookie when checked in. Space heater behind front desk exploded started smoking when we were checking out. No available parking in lot if you get there late. No fridge in room. Continental breakfast is an additional $15. I will say the ordered breakfast from the restaurant was good and restaurant waiter was friendly.

2025-12-14 • via Tripadvisor
S
sudhakar • family_with_children • us
9
Great stay for one day trip with family
Pros:

Room amenities, pool and Jacuzzi, closer to restaurants

2025-11-28 • via Nuitee
R
Richard • family_with_children • us
8
Comfortable and met our expectations, we might return
Pros:

Nice breakfast spread, enjoyed the hot tub and fitness center

Cons:

Bathroom in the room was a little tight, and parking lot on the side was a little dark (needs more lighting)

2025-11-05 • via Nuitee
Y
Y6152JRlarryd • Business
2
No way to sleep at this hotel
Pros:

We couldn't sleep because of the daily construction noise, even on Saturday morning! Noise went all day every day until 6 PM. We couldn't even catch a break on Saturday morning. We left exhausted.

2025-10-28 • via Tripadvisor
C
C5059HBjoek • Business
2
Stay Away!!!
Pros:

My wife and I were at the Doubletree during the last week of October, 2025. We were there to attend the Midwest Regional Folk Alliance Convention. Everyone at the convention was up late at night performing and listening to showcases. What we didn't know was that it would be impossible to sleep or nap during the day. The website mentions that there is construction going on. What the website did not mention was that the noise from it would be so loud and so disruptive. We stayed on the first floor. Construction apparently was occurring on the seventh and eight floors, but it sounded like there was an air compressor going on and off right above our heads.

I could not sleep during the days because the construction started at 9:00 AM or earlier and went on until 6:00 PM. Even on Saturday!

I spoke to two desk attendants and later called the sales rep. I simply asked for one night's compensation. All were very polite. All were equally firm in refusing to compensate us for even one day's lost sleep. I explained that a hotel's primary function is to provide guests a place to sleep. They failed miserably at this primary task.

On the website, it says that construction will continue until April, 2026. The workmen told me it might take a year.

If I were you, I would stay far, far away from this hotel until construction is over.

2025-10-28 • via Tripadvisor