Hilton Strasbourg

Hotels
•
Hilton Hotels & Resorts
7.6 (2974 reviews)
1 Avenue Herrenschmidt , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location near tram station
Cons:
Poor customer service
Food quality needs improvement

Categories

Cleanliness
7.56
Some guests mentioned the cleanliness was satisfactory, but issues with bedding and room service affected perception.
Service
7.03
Mixed sentiments, with some guests frustrated by staff attitude and delayed responses.
Location
8.57
Many guests appreciated the proximity to public transportation and local attractions.
Room Quality
7.02
Guests reported issues with room temperature and quality of furnishings.
Amenities
9.05
Positive remarks about breakfast and facilities, though some disappointed with specifics.
Value for Money
8.01
Feedback reflects a decent balance of cost versus experience, but some noted better options elsewhere.
Food and Beverage
5.56
Several reviews criticized the breakfast service and quality severely.
Overall Experience
8.03
While there were notable issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 2974 reviews
Cleanliness: 7.56
Service: 7.03
Location: 8.57
Room Quality: 7.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
A
ALEXANDRU-IOAN • solo_traveller • ro
9
2026-03-13 • via Nuitee
T
Tom • solo_traveller • de
6
2026-03-12 • via Nuitee
P
Pradeep Kumar • couple • de
10
The stay was worth every penny
Pros:

It was one of best stays in last 2 years in Europe.

Cons:

We were on the baby moon and I was expecting some offer like cake or upgrade or discounted breakfast for atleast my wife.

2026-03-11 • via Nuitee
G
Grit • couple • de
8
2026-03-10 • via Nuitee
D
Donatienne • solo_traveller • be
9
2026-03-10 • via Nuitee
J
Jean-Christophe • extended_group • fr
8
2026-03-10 • via Nuitee
J
Jaroslava • couple • cz
8
2026-03-09 • via Nuitee
S
Sabine • solo_traveller • de
8
Praktisch, dass das Hotel gleich bei der Messe war
Pros:

Die Lage, die großen Zimmer

Cons:

Die Klimaanlage, Badewanne statt Dusche

2026-03-08 • via Nuitee
P
Patrick • couple • fr
8
Pros:

Personnel très professionnel et à l’écoute

2026-03-08 • via Nuitee
E
Estelle • couple • fr
8
2026-03-07 • via Nuitee
A
Anne • extended_group • de
10
2026-03-07 • via Nuitee
M
Marc • couple • ch
8
2026-03-06 • via Nuitee
• couple • fr
8
Cons:

Douche à l'italienne serait mieux que la baignoire

2026-03-05 • via Nuitee
G
Gianandrea • couple • it
8
Cons:

Colazione economica con poca offerta. Tazze espresso mancanti.

2026-03-05 • via Nuitee
F
Fatma • family_with_children • kw
10
2026-03-05 • via Nuitee
P
Philippe • couple • be
6
Cons:

Needs renovation.

2026-03-05 • via Nuitee
M
Malory • couple • fr
4
Vraiment bof !
Pros:

-

Cons:

L’hôtel est vieillissant. Mon conjoint était malade pendant le séjour et la cuisine n’a même pas voulu lui faire du riz blanc. Ils nous ont recommandé d’appeler UBER. Le service n’est vraiment pas très professionnel

2026-03-02 • via Nuitee
M
Marc • couple • fr
9
2026-03-02 • via Nuitee
Y
Yıldız • extended_group • tr
2
Beklentilerimin altında kalan bir konaklama oldu
Cons:

Hilton ismine güvenerek özeklikle tercih yaptım. Fakat konaklama sırasında beklentilerimin bir çoğunu karşılayamadım. Örnek bonyada tezlik ve günlük bakım kiti yok . Çok komik Hilton ismine yakışmayan bir durum bonya terliğini biz resepsiyondan kendimiz istedik. Odalar ısınmıyor. Aydınlatma yetersiz . İçme suyu koridordaki su sebilinden alınıyor. Oda da kapılı su yok

2026-03-02 • via Nuitee
K
Kim • solo_traveller • ch
7
2026-03-02 • via Nuitee