Hilton Strasbourg

Hotels
Hilton Hotels & Resorts
7.6 (3205 reviews)
1 Avenue Herrenschmidt , Strasbourg , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location near tram station
Cons:
Poor customer service
Food quality needs improvement

Categories

Cleanliness
7.56
Some guests mentioned the cleanliness was satisfactory, but issues with bedding and room service affected perception.
Service
7.03
Mixed sentiments, with some guests frustrated by staff attitude and delayed responses.
Location
8.57
Many guests appreciated the proximity to public transportation and local attractions.
Room Quality
7.02
Guests reported issues with room temperature and quality of furnishings.
Amenities
9.05
Positive remarks about breakfast and facilities, though some disappointed with specifics.
Value for Money
8.01
Feedback reflects a decent balance of cost versus experience, but some noted better options elsewhere.
Food and Beverage
5.56
Several reviews criticized the breakfast service and quality severely.
Overall Experience
8.03
While there were notable issues, some aspects of the stay were enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodations:
Experience the elegance of air-conditioned, soundproof rooms at Hilton Strasbourg, each offering stunning views of the Parliament or Cathedral. Upgrade to rooms with access to the exclusive executive lounge for added comfort and convenience.

Culinary Delights:
Indulge in seasonal cuisine and traditional Alsatian dishes at H! Brasserie, or sip on a variety of cocktails at the H! Bar. Start your day with a choice of buffet, continental, or express breakfast options to suit your preferences.

Convenient Amenities:
Benefit from free WiFi throughout the hotel, including in the fitness room and sauna. Enjoy 24-hour front desk services, valet parking, and a relaxing terrace. Take advantage of complimentary WiFi in public areas for your convenience.

Book your stay at Hilton Strasbourg now for a truly unforgettable experience.

Important information:

Please note that the guest must provide a credit card at check-in for pre-authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 3205 reviews
Cleanliness: 7.56
Service: 7.03
Location: 8.57
Room Quality: 7.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 5.56
Overall Experience: 8.03
P
patrick solo_traveller fr
1
2026-06-27 via Nuitee
B
Baptiste solo_traveller fr
9
2026-06-26 via Nuitee
Y
Youssef solo_traveller lu
6
2026-06-26 via Nuitee
L
Laurence solo_traveller fr
10
Pros:

Tout au top, les personnels adorables

2026-06-26 via Nuitee
C
CoHec solo_traveller fr
8
Très agréable moment
Pros:

L'accueil, l'emplacement, le restaurant, voyageant seule, je me suis sentie en sécurité -1 nuit

Cons:

Que la fontaine ne fonctionne pas (au 3 ème étage, l'eau n'était pas fraiche) période de canicule vigilance 4

2026-06-26 via Nuitee
J
Joan solo_traveller ad
3
2026-06-25 via Nuitee
G
Greg extended_group gb
7
2026-06-24 via Nuitee
P
PAUL MATTHYS solo_traveller be
8
Pros:

Sans commentaire

Cons:

Sans commentaire

2026-06-24 via Nuitee
F
Felipe couple be
8
Great option!
Pros:

Great hotel, good infrastructure and confortable

Cons:

Bathtub is too tight and location is a bit far from city center

2026-06-23 via Nuitee
C
CROUZET couple fr
8
un séjour agréable. Proximité du tram pour aller en centre-ville.
Pros:

personnel à l'écoute et très agréable dans ses réponses

Cons:

balayette manquante dans les toilettes
même observation faite par les amis présents dans l'hôtel.

2026-06-23 via Nuitee
M
Muhamet solo_traveller de
3
Pros:

Die Stadt

Cons:

4 Sterne 26,5 Grad im Zimmer trotz Klima. Der Manager kam uns mit einem kostenlosen Parkplatz entgegen eine Gebühr fürs parken überhaupt zu verlangen ist schon sehr grenzwertig 4 Sterne sind nicht zu erkennen wir haben in deutlich günstigeren hotels hier wesentlich besser übernachtet. SCHADE PS das Kinderbett ist noch aus dem Zeitalter von Napoleon 🤷‍♂️ eine Steckdose im Bad haben wir auch vermisst

2026-06-21 via Nuitee
C
Christou solo_traveller cy
10
2026-06-21 via Nuitee
T
THAMIMUN solo_traveller nl
7
Not worth the money but did the job
Pros:

Staff was excellent and location is not too far away.

Cons:

Facility is really old and not upto modern standard compared to other hotel chains. For the price, facility is mediocre.

2026-06-20 via Nuitee
Y
Yetkin couple tr
7
Cons:

Bende bir otelciyim. Hilton size ne oldu çok eskimiş oteliniz, Acil mobilyalara el atın.

2026-06-19 via Nuitee
A
Alexandros solo_traveller cy
8
2026-06-17 via Nuitee
A
Ahmed solo_traveller fr
10
Pros:

Espace de la chambre propreté endroit calme

2026-06-16 via Nuitee
M
Mirvie family_with_children fr
10
2026-06-15 via Nuitee
G
Gustavo couple fr
10
A comfortable staying, enhanced by the professionalism of its staff.
Pros:

Proper, comfortable, very well located.

Cons:

The terrace can be improved with plants, better chairs and tables.

2026-06-15 via Nuitee
S
s couple fr
6
2026-06-14 via Nuitee
C
Celine solo_traveller fr
9
2026-06-14 via Nuitee