DoubleTree Suites by Hilton Austin Downtown Capitol

Hotels
•
Doubletree by Hilton
8.6 (387 reviews)
303 West 15th Street , Austin , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Attentive staff
Cons:
High parking fees
Limited amenities

Categories

Cleanliness
8.23
Clean rooms mentioned positively, but some complaints about breakfast cleanliness.
Service
9.2
Staff were described as attentive and polite, with multiple positive mentions.
Location
9.24
Excellent location for attending COTA and access to downtown.
Room Quality
8.69
Rooms were spacious and larger than expected.
Amenities
8.22
Limited amenities mentioned, with some missing facilities.
Value for Money
8.18
Some reviews noted high parking fees and breakfast costs.
Food and Beverage
8.23
Breakfast quality varied, with both positive and negative feedback.
Overall Experience
8.8
Overall positive experience with high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:33

Property Description

Prime Location

Located steps away from iconic Austin destinations, the DoubleTree Suites by Hilton Hotel Austin offers a perfect blend of convenience and luxury. Explore the vibrant city with ease, from historical landmarks to entertainment districts, all within reach.

Dining and Relaxation

Indulge in delicious American and Southwestern cuisine at the on-site 15th Street Café, or unwind with a drink at the cozy 15th Street Lounge. Whether it's a hearty meal or a relaxing evening, the hotel provides the perfect setting for guests to enjoy their stay to the fullest.

Spacious Suites and Amenities

Experience Texas-sized comfort in well-appointed suites with modern amenities, including kitchenettes and balcony views. Stay connected with high-speed internet, keep fit at the 24-hour gym overlooking the heated outdoor pool, and savor a warm welcome with a signature chocolate chip cookie upon arrival.

Book your stay at DoubleTree Suites by Hilton Hotel Austin for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 57 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 11.95 per 24 hours.

Location

Guest Reviews

8.6
Based on 387 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.8
H
Heidi • solo_traveller • us
8
Nice front staff and breakfast. Location is not near anything other the University of Texas.
Pros:

Free breakfast. Bathroom was nice and clean. All rooms are suites.

Cons:

Many lights burned out in the room. Too dark in my rooms.Front desk staff confused using new software.

2026-04-24 • via Nuitee
S
Sharon • family_with_children • us
9
Pros:

The staff was exceptionally accommodating. The rooms were clean and spacious.

Cons:

Parking. There were no parking spaces available in the parking garage. We had to park in a public parking garage which was across and down the street.
The parking spaces in the hotel parking garage are very compact and the turns are extremely tight. The hotel no longer offers valet parking.

There was no liquid dish washing soap in the kitchen so no way to truly wash your dishes prior to putting them in the automatic dishwasher - or even to clean a dish prior to using it for the first time.

2026-04-23 • via Nuitee
F
Frieda • couple • dk
10
Super lækker hotel i downtown Austin
Pros:

Super Lækkert med god indretning

Cons:

Musik alle vegne der til sidst bliver en plage

2026-04-22 • via Nuitee
M
Mia • solo_traveller • us
9
2026-04-22 • via Nuitee
A
Ashley • family_with_children • us
10
Great place to stay In downtown ATX
Pros:

The cleanliness and space

2026-04-19 • via Nuitee
J
Jamie • couple • us
2
We got completely screwed.
Pros:

The location was central to a lot of things. The room was clean.

Cons:

The front desk worker downgraded us from a suite to a regular room, which we paid for IN FULL when we booked. They told us the hotel was overbooked and, like an airline, they could bump us down or even not give us a room. They told us that because we used booking.com, they had no way to give us any kind of money back on the room difference, which was pretty significant. We had booked the suite for the kitchen area because we planned to cook a birthday dinner for my UT freshman, but that got completely thrown out the window. The parking garage cannot accommodate “oversized vehicles” which was nowhere on their information. They attempted to charge us $50 to park out truck in “oversized parking” but they had no spots available. When we attempted to see what the room price difference was online, we realized we had payed a huge amount of money for the day we stayed due to some events going on on campus, and that a regular weekend night was hundreds of dollars less than we paid… for a room we didn’t even get. The other crazy part was the room was fresh as a daisy, but had no furnishings or wall decor. It was like it had been freshly painted and cleaned, but nothing put back. I called and ask for at least a single chair for the room, and front desk said they’d get on it, but it never came. I’m still sick to my stomach knowing how much we spent on this room.

2026-04-19 • via Nuitee
D
Dionne • couple • us
10
2026-04-01 • via Nuitee
S
Sinem • family_with_children • tr
8
2026-03-23 • via Nuitee
B
bahadır kalpakçı • couple • tr
1
Cons:

My stay at DoubleTree by Hilton was very disappointing.
Even though I extended my stay by 1 day and paid $350, I couldn’t open my room. When I went down to the front desk, the young staff member couldn’t find my reservation and wasted about an hour of my time. Repeated explanations didn’t help, and I was unnecessarily frustrated. The issue was only resolved after contacting the previous reservation staff.
Additionally, there was no drinking water in the room, which is unacceptable for a hotel at this price. Overall, this stay was far below the expected standard and the staff unnecessarily complicated things.

2026-03-19 • via Nuitee
N
Natalie • solo_traveller • us
7
Pros:

It was close enough to walk to downtown

2026-03-17 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

The location was easy to get to, like that the property is pet friendly, liked the suite layout

Cons:

The room was fine, the parking garage was dirty

2026-03-11 • via Nuitee
C
Christina • couple • us
10
Was very relaxing staff was very helpful
Pros:

Very neat

2026-03-08 • via Nuitee
T
teamwatto • Couples • Bundaberg, Bundaberg Region, Queensland
6
Give it a try - hopefully you have a nicer experience than we did.
Pros:

We arrived late as we’re on a tour. Had an issue with pre-payment of our rooms (tour company problem) so could not check in. Staff were not helpful whilst I called the tour company. No bottled water available at check in. Rooms very spacious and clean - good bed. Bar is overpriced and not restocked regularly. Friendly staff at breakfast. Close to Capitol and 20 minutes walk to central downtown

2026-03-06 • via Tripadvisor
J
Jennfer • couple • us
10
Our stay was wonderful!
Pros:

We enjoyed the location. It was near everything we wanted to do in Austin.

Cons:

The parking situation was not our favorite. First, not knowing where to park had us going in circles. Then finding out we had to check in first in order to get room key made us glad that we hadn't completed the online check-in. Last, finding out parking was $45 a night even though we had to park our own car, was less than desired.

2026-03-06 • via Nuitee
S
SAMMIE • extended_group • us
10
2026-03-04 • via Nuitee
C
Caraves • solo_traveller • cl
7
2026-02-25 • via Nuitee
1
188shawns • Business • Atlanta, Georgia
10
Amazing trip
Pros:

Corey the manager was extremely accommodating for last minute changes on our business trip. He made sure all our needs were taken care of and went up and beyond to make sure everything went smoothly. Highly recommend

2026-02-15 • via Tripadvisor
M
Mark • couple • us
10
2026-02-12 • via Nuitee
A
Aaron • couple • us
10
Pros:

Staff was friendly, room was clean, excellent location for the price.

Cons:

Parking is expensive

2026-01-28 • via Nuitee
J
Jaime • extended_group • us
8
2026-01-19 • via Nuitee