Hilton Knoxville

Fully average and dated Hilton. My limited interactions with the staff were pleasant enough, and the building exterior is in good condition. The main lobby is nothing to write home about; it's pretty large and has a fair number of spots to work or meet up with others.

My room was bordering on sad times, in part because everything needs to be freshened up a lot. The bathroom included a shower with good pressure and decent counter space. But the grout around the shower and the trim around the door was clearly untouched for years – the little things you notice, you know? Beyond that the toilets in the rooms were extremely weak. Not just mine but those of my neighbors because in the room it was easy to hear others' rooms.

I definitely heard one neighbor's TV, and my other neighbor's toilet and bathroom activity. I don't expect pindrop quiet in a hotel room like this but this was not good.

The bed and pillows were horribly uncomfortable. I had neck and back pain throughout my stay here.

The pool was closed for the season when I was here; the fitness center was okay but quite dated, once again (think: oldish Precor equipment, drop ceilings.)

So overall completely average, and not what I'd equate with a Hilton branded hotel.

It was my first time visiting for a softball tournament, It was great from start to finish. I received amazing service from Meme pointing out the different activities and restaurants in the area. House keeping was very courteous with any of the extra things I needed. I am very excited for the next time I come back to the area. I have no doubt that I will be back here.

James and Meme from vallet were super nice

James and Mimi the vallets were very friendly and awesome to work with

Really enjoyed my self this weekend.thanks to Valet meme very professional

The hotel was amazing—clean, comfortable, and very welcoming I always love coming to that hotel and Meme the valet driver was the best! 🚗 and always She was fast, friendly, and professional, and made the whole experience smooth and easy. 10/10 service!

Recently stayed here this week and the experience was great rooms spectacular food and friendly staff especially my valet driver meme she was very polite and helpful I enjoyed myself and will be returning again soon

Hilton Knoxville meme has great custom service

I had a great stay at this hotel. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere was welcoming.
A special thank you to Meme, who made the experience even better. She was friendly, professional, and always ready to help with a smile. Her excellent service truly stood out. I’d definitely stay here again!

The location was beautiful wasn’t far away to where I was at and was easy to get there. The room I got there was nothing wrong with it. It was quiet, clean, and one of the best rooms I’ve gotten in a hotel in a while. Service was excellent. They helped me whenever I needed it. They were nice and they were patient with me especially this one girl name meme who helped me the most she showed me where to go where everything was at and what I needed. She was so sweet It was super nice she was the one who parked my car as she is one of the valets there when I got back to my car, it was parked really well and parked at a location, really nice and it wasn’t that far and I’m so thankful for that. Overall, my experience at this hotel was amazing that I hope to go back here once again.

Great experience overall. Very quick, friendly, and professional hospitality, especially from the valet and Anders Rahimi.

Great location, convient to everything downtown.
Restaurant/bar on property was reasonable and had good quality food.

Anders was so kind. I was trying to decide if I wanted to valet before I go eat or after. He was so amazing and called me ma’am and let me know the best available options. Thank you Anders!

Atmosphere was great and enjoyable hotel staff was very polite especially the young lady Meme in valet she was very sweet. The complementary breakfast was excellent and the free wifi was very good 10/10 would recommend staying here

Hilton Knoxville had everything to make me feel comfortable. Meme was so positive and helpful.

Meme was a great help . Great customer service

Meme was the best valet driver I had ever experienced she was respect and she was amazing too and I would give her a 5/5 star she’s the best
ELEAZAAR

We decided on a spur of the moment trip to Knoxville for my birthday and Valentine's weekend and Hilton Knoxville was one of the few places that had rooms available last minute and I am so glad they did. As soon as we arrived we were greeted by valet and Ed went above and beyond making a wonderful start to our trip. This powerful and wonderful impression to your hotel set the standard and direction for our stay. Ed (the valet supervisor) is a great value to your hotel! Our continued interaction with Ed has ensured that this Hilton will be at the top of our list when we come back to stay in Knoxville!

Went out for drinks and got a liyyle wastred and thren we parked car witj Anders. He was herlpful with parking