Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Fun ambiance
Good food
Cons:
Cleanliness issues
Some room comfort concerns

Categories

Cleanliness
7.65
Several reviews indicated issues with cleanliness, including hair in the shower and leftover food in the refrigerator.
Service
9.15
Numerous positive mentions of the friendly and helpful staff indicate excellent service.
Location
9.15
Multiple reviews highlighted the great location, making it convenient for various activities.
Room Quality
8.15
Mention of issues such as firm beds and dark rooms suggests room quality is decent but not perfect.
Amenities
8.65
Amenities such as the coffee shop and the lobby added to guest enjoyment, though some outlets were lacking.
Value for Money
8.65
Overall positive experiences suggest good value, but specific mentions were lacking.
Food and Beverage
8.65
Positive comments about meals in the restaurant indicate satisfactory food and beverage options.
Overall Experience
8.75
Guests generally had a great experience, enjoying the theme and ambiance of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:10

Property Description

Charming Garden Hotel in Eugene

Convenient Location: Situated just 2.4 km from popular attractions like Matthew Knight Arena, Autzen Stadium, and the University of Oregon, Graduate Eugene offers easy access to the best of the city.

Comfortable Accommodation: The hotel rooms feature modern amenities including a seating area, flat-screen TV, and a private bathroom. Stay connected with free WiFi and enjoy a restful night's sleep with air conditioning in every room.

Exceptional Service: With a 24-hour front desk ready to assist you and a prime location near Mahlon Sweet Field Airport, Graduate Eugene ensures a seamless and enjoyable stay for all guests.

Book your stay at Graduate Eugene now for a memorable experience in Eugene!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 31 per day.

Location

Guest Reviews

8.6
Based on 710 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
J
jonahl631 Couples
10
Awesome stay! Will be coming back
Pros:

The room was way bigger than expected! The views were nice. Walking distance to dining and coffee. We even hit up the farmers market a block away. Valet was very convenient. We ordered late night voodoo donuts that were delivered to the lobby within 15 mins. We’ve stayed at almost every hotel in Eugene and this is by far the best!!!

2026-03-07 via Tripadvisor
S
shawnbP8892RS Family
10
Great stay
Pros:

The room was fantastic, bigger than expected. Walking distance to great food. Hotel staff was very friendly.

2026-03-07 via Tripadvisor
J
jacqueea Family
10
Clean, comfortable and unique
Pros:

We love the Graduate! Always a great stay with local hot spots close by!

2026-03-07 via Tripadvisor
G
garykY2874LZ Family
10
Rockstar Valet Team
Pros:

Shout out to Charlie and the valet team here at the Graduate Hilton

2026-03-06 via Tripadvisor
L
L176WQtodds Business
8
Found a new Fave
Pros:

What an intriguing vibe at Graduate in Eugene. I would only say the outlets in the rooms are hard to find, the pool should be “swim at your own risk” for early morning workouts, and minor drawback of sour coffee in the rooms. Staff were phenomenal. Bed was comfy. OSTC was well-oiled. Fare in the Trophy Room exceeded my expectations.

2026-03-06 via Tripadvisor
A
A1578WPcarlyc Business
10
Amazing.
Pros:

I really am so happy with my stay. I am grateful for the kindness and amazing service. Everybody was dog friendly. Valet- maybe the best part. Although I did not use their service, they respectfully helped me figure out the parking garage and they were always there to help me and answer questions. I hope to stay here again.

2026-03-06 via Tripadvisor
T
tatehome Business Salem, Oregon
10
Best Valet Experience Ever
Pros:

Valet attendants are always so friendly and quick. Literally the best valet service I’ve ever experienced.

2026-03-06 via Tripadvisor
A
amyhU8349ED Business
8
Exceptional service for a special need
Pros:

Days before my business trip, I dislocated my knee, landing me on crutches and in a brace. I called The Graduaye regarding accommodations and they immediately made a plan for my stay to be simple and comfortable. From up front valet for my oversized truck, concierge service of my bags to/from my room, a quiet room away from the hustle and bustle of the conference, and the offer to come make ice runs for me if it was too difficult on crutches. They were lovely and really considerate of my unique situation.

The hotel doesn't have the best sound dampening, so you can hear a lot room to room. However, when a room near me was carry on into the night, the hotel management promptly took care of the noise.

Overall, I'm so grateful for The Graduates support, so I could still make my conference.

2026-03-06 via Tripadvisor
T
Tour02657765961 Business
6
Great staff, tired facilities
Pros:

Wrote a longer review, see that

2026-03-05 via Tripadvisor
J
jillmJ5432PH Business
10
Valet was great!
Pros:

Valet provided fabulous customer service and we're kind and friendly.

2026-03-05 via Tripadvisor
L
litehous15 Business McMinnville, Oregon
6
Great Staff, ordinary facility
Pros:

I want to lead this review talking about the fantastic staff. Unfailingly friendly, genuinely helpful, they knock it out of the park for this place.

However, it pains me to say that the rest of the hotel is now running a losing race against Father Time's ravages. Our room, a Junior Suite, was dated and tired, giving off a strong "ski lodge" vibe. The shower and sink ran only hot water unless I ran the water for over 5 minutes...and then it only ran cold water unless I ran it 5 minutes again. The closet door is right in front of the bathroom and when it is folded open, it blocks access to the bathroom. The mattress was hard and a tad uncomfortable. And the frame that houses the box springs and mattress sticks out from the bed and posed a danger, as I repeatedly didn't see it and banged my leg on it.

There was no chest of drawers, and the nightstands on either side of the bed didn't have drawers, but rather opened onto a shelving unit that was literally ridiculous to put clothing on. We were forced to leave our clothes in our luggage.

The "workout facility" simply was a huge fail. There were only 2 bikes, EACH ONE an upright bike...no recumbent bike for anyone who has arthritis but still wanted a workout. The 2 bikes were ridiculously spindly and teetery, and one even had its saddle tweaked so the nose pointed up at about a 60 degree angle...this could only be adjusted with tools.

The door to our room had several loose screws
The lighting was poor and tawdry in nature.
The artwork was mediocre wall decor, not art.

In short, this place was a bit like a nice dorm room.

It's a great place for a conference...but for lodging, I would recommend one of the nicer places nearby.

2026-03-05 via Tripadvisor
D
daniellegK5740LT Business
10
Great stay
Pros:

It was a great experience! Nice staff, clean room, very accommodating.

2026-03-04 via Tripadvisor
K
Kristylynn123 Business
10
Work trip
Pros:

Everything was great, aleays a nice stay here in Eugene.

2026-03-04 via Tripadvisor
G
Go287275 Business
8
Good stay at the Graduate
Pros:

Friendly service and comfortable room.

2026-03-04 via Tripadvisor
G
G8034FKgabrielp Business
10
All in all a great time
Pros:

Had an amazing time! Bar was great with a very high end but affordable selection. Valet was very friendly and helpful!

2026-03-04 via Tripadvisor
E
ethand457 Couples
10
A must stop!
Pros:

Valet service was impeccable and very accommodating for our truck and 15’ trailer. Also provided us with great recommendations on food and running trails.

2026-03-03 via Tripadvisor
9
933juanchor Business
10
No drama stay
Pros:

It was comfortable and convenient

2026-03-01 via Tripadvisor
S
Samantha couple us
10
2026-02-28 via Nuitee
A
Albert solo_traveller us
9
Very enjoyable stay in a very nice town. Looking forward to an opportunity to return to the area.
Pros:

Good location, eclectic decor, nice bar. Very nice, friendly staff. Very good bathroom area layout and a nice workspace in the room as well.

Cons:

for me, the beds were too soft and low in height. Pillows were not the best.

2026-02-28 via Nuitee
D
dorothyk509 Business Galveston, Galveston Island, Texas
10
Valet parking top notch
Pros:

Great hotel, great valet parking. They are quick in getting your car and easy to communicate via text. Everyone is so nice here. And the hotel is so fun looking and comfortable. With a nice restaurant and good food options that are not expensive.

2026-02-24 via Tripadvisor