Hilton Adelaide

Hotels
•
Hilton Hotels & Resorts
8.1 (2763 reviews)
233 Victoria Square , Adelaide , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small rooms
Cleaning issues
Traffic noise

Categories

Cleanliness
7.56
Some reviews indicated the rooms were tired and had cleanliness issues.
Service
8.53
Many reviews praised the friendly staff and service quality.
Location
9.07
Great location with convenient access to trams and attractions.
Room Quality
7.52
Some guests noted the rooms were small and needed updating.
Amenities
8.05
Good amenities such as a swimming pool and breakfast options.
Value for Money
7.51
Concerns about pricing given the condition and size of rooms.
Food and Beverage
8.06
Breakfast options received high praise; some concerns about value.
Overall Experience
8.53
Overall a positive experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:31

Property Description

Luxurious Accommodation
Enjoy spacious modern rooms at Hilton Adelaide, each offering stunning views of either the Adelaide Hills or the Bay. Deluxe and executive rooms and suites cater to every guest's needs with amenities like a mini bar, hairdryer, and security safe.

Dining Excellence
Indulge in a culinary journey at Coal Cellar + Grill, showcasing the finest South Australian produce cooked to perfection on a charcoal grill and rotisserie. Unwind in the evening at the Lobby Lounge and Collins Bar with a wide selection of beverages.

Prime Location
Conveniently situated overlooking Victoria Square, our hotel is a stone's throw away from Adelaide's Central Market, Chinatown, and Gouger Street. Explore the city easily with a tram stop right outside, offering easy access to Glenelg Beach.

Book your stay at Hilton Adelaide for a perfect blend of luxury, dining, and convenience.

Important information:

Please note that there is a 1.7% charge when you pay with a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Renovation work on the ground floor will be carried out from 10/11/2025 to 30/06/2026.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and costs AUD 9.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2763 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 8.53
N
Novaly • couple • au
1
Cons:

My experience at this hotel was genuinely one of the worst I’ve ever had. The service and staff interactions were consistently unacceptable. The first room we were given looked nothing like the photos online the bathroom was foul, the ceiling had mould, the key card didn’t work, and neither did the TV. After paying the full amount plus a $100 bond at check-in, we were forced to upgrade because the room was uninhabitable, and were charged another $100 for the privilege. It only got worse at checkout. A staff member named Peter attempted to charge us an additional $339, insisting that the initial payment taken from my account was “pending,” despite the money already having left my bank. This left me almost $700 out of pocket with no explanation and absolutely none of this was disclosed at booking. Only after I questioned it repeatedly did he suddenly decide he could charge the original pending amount instead,something that clearly could have been done from the start.
The way I was spoken to throughout this ordeal was appalling. I was talked down to, spoken over the top of, and had a raised voice directed at me by a staff member who showed zero professionalism. After this entire experience, I can confidently say I would never stay here again and would strongly advise others to avoid it as well.

2026-03-21 • via Nuitee
B
Bernd • couple • de
9
2026-03-20 • via Nuitee
J
Jarrod • couple • au
10
2026-03-19 • via Nuitee
R
Robert • couple • au
8
-
Pros:

Location and facilities

Cons:

Check-in registered wrong credit card

2026-03-19 • via Nuitee
F
Fernando • couple • au
8
2026-03-18 • via Nuitee
T
Tuinabuna • couple • fj
6
2026-03-17 • via Nuitee
A
Alexis • couple • au
10
Cons:

The room was too hot even with AC on

2026-03-16 • via Nuitee
V
Vincent • couple • au
8
2026-03-15 • via Nuitee
K
Kerry • extended_group • au
9
Happy with everything
Pros:

Close to everything room was clean

2026-03-15 • via Nuitee
T
Tanya • couple • au
5
Pros:

Bed was comfy and it is close to everything in the city.

Cons:

Old and out dated rooms. Wires hanging out of lamps behind bed. No proper lighting (only lamp light in room). Using a power board because of the lack of power points. Mini bar had next to no alcoholic beverages. You were told no thing by a staff member, for another one to leave you standing around because they dont know whats going on. When you stay at the Hilton, you expect to be at the Hilton!

2026-03-15 • via Nuitee
D
Deborah • couple • au
10
Fantastic Location
Pros:

Location, room, swimming pool, breakfast, staff. Very happy with the stay.

Cons:

Checking in took a long time. There was a queue that just didn't end. It took about 20 mins to check in. It was right at 3 pm.
The staff tried their best. There were just too many people at once.

2026-03-15 • via Nuitee
M
Marissa • family_with_children • au
3
2026-03-15 • via Nuitee
M
Mike • couple • au
9
Pros:

Great service, great location

Cons:

Getting a bit old.

2026-03-15 • via Nuitee
T
Tracy • couple • nz
10
Pros:

Awesome staff, room fantastic, bed super comfortable, clean

2026-03-15 • via Nuitee
J
Jen • couple • au
9
Great hotel in an exceptional location.
Pros:

Staff were professional, friendly and knowledgeable.
The room was well appointed but honestly a bit tired, could do with a lick of paint and a new carpet however, it was incredibly clean and the bed was the most comfortable hotel bed I've ever stayed in.
Our room had a wonderful view of Victoria Square, but was still quiet.
Breakfast was exceptional, wonderful range of hot and cold options, pastries, juice bar and most impressively a separate Gluten Free station, complete with contamination free toaster - again, the staff were welcoming and happy to accommodate any requests.

Overall, a great stay - wonderful hotel, facilities and staff.

Cons:

The room is probably due for a remodel, it was a little tired, could do with painting and a new carpet.

2026-03-14 • via Nuitee
A
Amy • couple • au
10
2026-03-14 • via Nuitee
M
Matt • couple • au
10
Amazing, not my first time staying and will definitely be back
Pros:

Easily accessible. Very comfortable beds

2026-03-13 • via Nuitee
E
Emma • couple • gb
9
Like stepping into a time warp - in a nice way.
Pros:

Although the bathroom and rooms were very dated, we have a lovely stay. The bathroom, aircon controls and fridge are all pristine from the 70's, so it was kind of cool to enter a well-maintained time warp.
The bed was comfortable, staff were friendly and it had everything we needed. We booked this hotel as it offered a later check-out time, and it's in an amazing location.

Cons:

Would have benefitted from an in-room coffee machine.
We tried to order room service for breakfast, however, the items we wanted were unavailable.

2026-03-13 • via Nuitee
P
Peter • couple • au
8
2026-03-13 • via Nuitee
F
F4510OGjessicah • Family
10
Clean, Modern and great location
Pros:

Clean, Modern and great location

2026-03-12 • via Tripadvisor