Hilton Raleigh North Hills

Hotels
Hilton Hotels & Resorts
8 (3540 reviews)
3415 Wake Forest Road , Raleigh , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location
Helpful staff
Cons:
Dirty rooms
Inconsistent service
Breakfast issues

Categories

Cleanliness
6.46
Multiple reviews mention dirty rooms and inadequate cleaning.
Service
8.93
Some reviews indicate staff were accommodating, especially in handling room changes.
Location
9.47
Guests appreciated the hotel's proximity to family and nearby amenities.
Room Quality
7.42
Mixed sentiments on room quality; older decor and some issues with room upgrades.
Amenities
8.45
Amenities provided were satisfactory but had certain shortcomings, like breakfast service.
Value for Money
7.41
Some guests felt overcharged given the room quality and amenities offered.
Food and Beverage
7.46
Guests expressed disappointment with breakfast options and service.
Overall Experience
8.43
Overall stay was pleasant for many, despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:30

Property Description

Modern Amenities and On-site Facilities:
Experience comfort and convenience at the Hilton Raleigh North Hills with its modern amenities and dining options. Enjoy a peaceful night's sleep on our signature Serenity beds and kickstart your day with breakfast at our on-site restaurant.

Fitness Center and Outdoor Sundeck:
Stay active during your stay by utilizing our fully equipped fitness center, or unwind and soak up the sun on our outdoor sundeck. Whether you prefer a workout or relaxation, we have you covered.

Convenient Location near Major Attractions:
With easy access to major interstates, the Hilton Raleigh North Hills is the perfect base to explore Raleigh's attractions. From the PNC Arena to the Museum of Natural Sciences and North Carolina State University, all the excitement is just a stone's throw away.

Book your stay at the Hilton Raleigh North Hills now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 3540 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 8.43
J
Jessenia family_with_children us
4
2026-05-23 via Nuitee
S
Stella solo_traveller us
6
Pros:

Loved the shuttle service!!!

Cons:

I didn't like $75 dollars for early check in. Most hotels do this as a free courtesy, and that is very much appreciated. I didn't like the $22 dollar breakfast cost when most hotels offer this free of charge. Overall very poor amenities.

2026-05-22 via Nuitee
T
Tiffany family_with_children us
10
The stay was excellent.
Pros:

I enjoyed the entire stay. The hotel is always nice and clean. The staff is always friendly and helpful. I love that there is access to the restaurants and shopping areas.

Cons:

I wish that I could have stayed more nights.

2026-05-22 via Nuitee
T
Thomas couple us
10
2026-05-22 via Nuitee
R
Rossana family_with_children us
10
2026-05-22 via Nuitee
O
Olevia extended_group us
10
Pros:

I like the friendly of staff

Cons:

I didn’t realize there was no free parking, and honestly that was disappointing. I’m already paying for everything else, so the least that could’ve been offered was complimentary parking. It definitely left a bad taste. I appreciate the $20 refund, but moving forward I know if I ever decide to stay there again — which I honestly don’t think I will — I’ll know what to expect.

2026-05-22 via Nuitee
J
John couple us
7
2026-05-21 via Nuitee
G
Geison couple us
2
2026-05-20 via Nuitee
D
Donau solo_traveller us
10
2026-05-20 via Nuitee
P
Perez couple us
5
2026-05-18 via Nuitee
B
Blankenship solo_traveller us
10
2026-05-18 via Nuitee
M
Mohamed solo_traveller us
8
2026-05-18 via Nuitee
T
Teldrick couple us
4
2026-05-18 via Nuitee
K
Kelly extended_group us
10
Great price, location and experience!
Pros:

I didn't eat the breakfast but I did order from the bar menu. The charcuterie board was amazing. My check-in experience was exceptional. The gentleman that checked me in had a great upbeat personality. He definitely represents the brand well.

Cons:

The was a young black woman behind the bar when it first opened at 4pm. She was not friendly to her co workers.

2026-05-18 via Nuitee
D
Dulce Marilyn couple us
10
2026-05-17 via Nuitee
D
David solo_traveller us
3
Cons:

Rooms need to be updated

2026-05-16 via Nuitee
C
Cinta solo_traveller us
8
2026-05-16 via Nuitee
Χρηστος couple gr
10
2026-05-16 via Nuitee
S
Somnath couple us
9
I would recommend. Location is good
Pros:

Clean. Well kept and staff was courteous

Cons:

Morning buffet breakfast more diversity and more items for the price

2026-05-14 via Nuitee
F
Florencia family_with_children us
7
Pros:

The breakfast, the lobby

Cons:

The room needs to be renovated, the carpet is old and was dirty, the room in general looks old

2026-05-14 via Nuitee